3 Mobile Reviews

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3 Mobile go to www.three.co.uk
1.3 stars
Average rating for this product is: 1.3 out of 5

From 31 ratings and 692 reviews

Thumb down 17% of users recommend this product

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Average Ratings for 3 Mobile

  • Signal Coverage1.8 stars
  • Customer Service1.1 stars
  • Value for Money1.7 stars
  • Reviewer Ratings1.2 stars
  • Overall Rating1.3 stars

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692 Reviews For 3 Mobile

  • Guest 20th Nov 2009

    Reviewer rating: 1 stars


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    overall i think that 3 are a terrible mobile provider.i told them i didnt really want an 18month contract because my fones get a lot of knocking about and they usually are ready to fall to bits after 12 months, they said i could have an upgrade after the 12 month anniversary so i called to arrange it and was told i couldnt have one for an extra 5 months. so i said, ill down grade my package then, i was paying £42 for 1100 mix and match minutes and they said the cheapest deal i could have was £30 for 300 mins. 300 mins???? are they serious? i wont be renewing my contract with them, my wife is on orange and shes found they great so far.

  • Guest 16th Nov 2009

    Reviewer rating: 1 stars


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    3 networkis the neiggest load of CR** !! the worst network, CR** services , too many add ons when the bill comes , and generally the services is shocking , ever any network coverage ... DO NOT GET A CONTRACT WITH 3 , worse mistake ever

  • Guest 16th Nov 2009

    Reviewer rating: 1 stars


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    AVOID LIKE THE PLAGUE!!! DON'T BE TRAPPED BY THEIR LOW BASE RATES - YOU WILL BE STUNG!

    Trying to cancel my contract, made it clear this is not negotiable. Spent over half an hour on phone to their pidgin English call centre in India trying to get them to cancel it for me. They then told me there will be an early cancellation fee unless I phone back in two weeks! What a waste of my time!

    Terrible service, terrible prices, they routinely overbill you, checking your email inbox counts as about 2 ...

  • Keith the Astrophysicist Rank: Staff Sergeant 15th Nov 2009

    Reviewer rating: 3 stars


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    After 9 months my 3 phone stopped working. Numerous calls to 3's foreign call centre failed to get them to understand the problem. So, minus a service, I decided to cancel my contract payments. This got their attention and eventually a debt recovery service contacted me. As they were in the UK it was a simple matter to explain what had happened and as 3 were not providing me with a service the contract was cancelled without further ado. Good luck to others trying to dump 3!

  • Guest 13th Nov 2009

    Reviewer rating: 1 stars


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    ABSOLUTE RUBBISH. AVOID!!!

    the signal on three network is terrible. like many others i chose them for price. i cant wait for this contract to end. the signal is rubbish everywhere. i travel around a lot, i've been to london, bath, swindon, sheffield, rotherham, leeds, manchester, middlesbrough and newcastle. terrible signal everywhere i go. my girlfriend and my brother also have the same problems so its not my phone.

    customer service is bad also. you cant have a propper conversation as they do ...

  • Guest 8th Nov 2009

    Reviewer rating: 1 stars


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    I called to ask when I should cancel my contract so it tied in with the end of the contract year. I was asked why I wanted to cancel, so I told them because the signal is RUBBISH. She asked where I had problems with the signal, I told her EVERYWHERE, at my house, in the street, on the bus etc. The woman asked me to hold, I thought she was cancelling my contract, NO, she came back on the line after a few minutes and told me that she'd just done a signal check and there's nothing wrong with the s ...

  • Guest 4th Nov 2009

    Reviewer rating: 1 stars


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    DON'T DO IT. No service, awful coverage, despite them telling me continually that I had great covergae in my area. Phone cuts out all the time. Texts don't always send/receive. Phone kept breaking, lost all my numbers twice when they tried to fix it. Had to shout at call centre worker to get my PAC code - he kept trying to sell me other deals. AWFUL AWFUL AWFUL. Never had so many rows with a company. Pay peanuts get monkeys.

  • Guest 3rd Nov 2009

    Reviewer rating: 1 stars


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    Worst price plans, atrocious customer service from their call centre in India. Tried to make a complaint to a person locally all they would do is give me a PO box. Their support is the worst I have experienced. Really poor text ad ons. The most expensive deals and you cannot by a 5.00 credit

  • Guest 28th Oct 2009

    Reviewer rating: 2 stars


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    although three appear very appealing valuewise, their coverage and connection reliabilty is rather poor and all i kind say on this one is like with everything else, like they say - you get what you pay for.

  • Guest 27th Oct 2009

    Reviewer rating: 1 stars


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    Dont bother!!!

    Three consistently get it wrong!!! When ordering a handset they are unable to get the correct delivery address and therefore you are having to wait days!!!! Same thing happened to my husband, his order was totally messed up!!!

    If you want to avoid disappointment, avoid 3!!!

  • Guest 25th Oct 2009

    Reviewer rating: 1 stars


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    Ive been with three for 5years now & they are the worst network to go with. it started off being an ok network with fair 2 gud network coverage, then i moved & the network went to min or nowt!! i poned them up they cut me off, i called back they put me on hold for 30mins or more (lifetime) they said they carnt help me with my phone problems as its not up to them (dont think they give a dam!!). Got a top of the range phone in march & by July the ear peice had stopped working on the phone, they've ...

  • TwinCam Rank: Lieutenant 23rd Oct 2009

    Reviewer rating: 4 stars


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    I don't know why 3 have got such a bad rating?.
    I'm not saying they are the best but there not terrible.
    Signal coverage is not bad, in my opinion its average. In normal to good signal areas the quality of calls and internet are good. Its 3g coverage that is hit and miss, but this is getting better as more phones now are using 3g.
    I have been with 3 twice now, once around 2004-5 and now 2009. There customer service seam good, i only had to call once and they were very polite, they rang back up t ...

  • Guest 20th Oct 2009

    Reviewer rating: 1 stars


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    WHEN IM ON THE PHONE THE PHONE JUST CUTS OUT. WHICH HAVE BEEN HAPPENING FOR THE LATE 10-11 MONTHS, IVE PHONE 3 A NUMBER OF TIMES TO TELL THEM WHATS HAPPENING AND THEY JUST PAST ON TO ANOTHER PERSON AND SO ON, IT STILL HAPPENING.
    ALSO IVE HAD TO SEND MY PHONE BACK 3 TIMES AND THEY STILL WONT CHANGE IT FOR A DIFFERENT PHONE BUT BY LAW THEY SHOULD.

  • Guest 19th Oct 2009

    Reviewer rating: 1 stars


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    Dreadful, useless customer service, unable to fix any problems. Phonecalls cut out all the time, reception suddenly dissapears. Very rude and aggresive man tried to get me to stay when I phoned up for my PAC code. It might be cheap but you get what you pay for.

  • Guest 19th Oct 2009

    Reviewer rating: 5 stars


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    A decent network with good coverage, competitive price plans and an amazing custome service!

    I was recommended by someone and i would be more than happy to recommend others.

  • Guest 19th Oct 2009

    Reviewer rating: 1 stars


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    3 in Australia

    Put simply if I could give 4aus a 0 star I would. I just wish I had
    read these reviews before I signed up. I made the mistake of going for a cheaper plan, let me tell you that comes at a price. Get what you pay for.
    The coverage is absolute rubbish, only good thing was the phone. Anywho with lots of screaming and carrying on like a spoilt brat it looks like I will get out of my 24 month contract. 3 need to understand that trying to force people to stay with a service that is b ...

  • Guest 17th Oct 2009

    Reviewer rating: 1 stars


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    Dnt ever buy this network, i bought this cell to use landline, and i am calling to landline fm couple of days bt.its nt connecting.....dnt ever buy dis three network.. buy orange and vodafone bt dnt ever buy 3.

  • Guest 14th Oct 2009

    Reviewer rating: 1 stars


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    I have been with three for nearly two years and I have just called to cancel my contract. It was an absolute joke on the phone the foreign accent of the advisors is very difficult to understand. I told the man (I lost count of how many times I told him I did not want any other deals) I was giving him 30 days notice and wanted my contract terminated. He went on and on and on trying to offer me other deals. I asked to speak to a supervisor if he couldn't help me but yet he still went on and on. It ...

  • Guest 12th Oct 2009

    Reviewer rating: 1 stars


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    I've just cancelled my contract with 3. Thank God! The signal is AWFUL! There is 1 spot in my whole house I can make calls from. The off-shore customer "service" is a joke. They are pushy, rude and generally don't listen to a word you say and enjoy telling you you're wrong. My bill is always more than it should be from internet I'm not using. The phone I have crashes all the time and they were no help what so ever. Don't recommend at all.

  • Guest 12th Oct 2009

    Reviewer rating: 1 stars


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    tried to return unwanted handset. unfair price. opened box+turned on mobile.
    3 wont take it back. threatening to charge for handset price+must undertake whole contract. completely ridiculous