Brewsters Family Restaurants Reviews

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Brewsters Family Restaurants
★★★☆☆
2.7
47.0% of users recommend this
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  • Quality of service

  • Quality of food

  • Value For Money

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Latest Reviews

“brilliant service”

★★★★★

written by cindysu on 10/03/2012

we go to the meadow at wombwell barnsley at least 3 times a week and the food and service is always up to the highest standard the staff are very friendly would recommend this place to anyone

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“unreliable staff”

★☆☆☆☆

written by on 27/02/2012

went to brewers fayre for my nieces 4th birthday

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Gisellev.'s Comment

Written on: 16/06/2014

That's it? You were there for a birthday? You have nothing to add, no supporting details.???? Odd.

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“Not very happy”

★★★☆☆

written by michellegriff on 16/11/2011

My mother and I went in there today and found it very cold. My mother ask a man who was working there why no heating was on and he said he was ok and it was'nt cold. My mother said it was very cold and he just walked off. Another table called the man over and said they thought it was cold and he just walked away. When the same man brought our food to the table and my mother said again that she found it cold . He said the heating is a timer and they got no control over it. The man from the next table said he should go and ask someone to turn the heating off the man never answered just walked off again. When we had finished our meal the table by the side of me 4 people sat down and I could hear them commting about how cold it was. They called a waitress over and they said they was very cold . She said I'm very sorry but we cant turn the heating on. Really dont expect in the middle of november for a resturant not to have heating on.

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Gisellev.'s Response to michellegriff's Review

Written on: 16/06/2014

But, by your own admission, another diner commented on the heat needed to be turned off. Some people were cold, some hot. Always wise to take a sweater or jacket with you.

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“It was good”

★★★★☆

written by on 15/11/2011

Good food tasty,friendly staff helpful,and resturant clean.Took a friend a year ago and she really enjoyed it and have recommended it to other friends and family.

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“me and wife have never been so shocked after a scotch...”

★★☆☆☆

written by on 31/03/2011

me and wife have never been so shocked after a scotch girl called sarah who works there let off wind with lots of noise and made a face as she done it as she walked past our table then to make things worse said better out than in we wereshocked to say the leased. we wont be eating there anymore i can say. mrs radclife

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“Was a late sunday afternoon. my husband and I thought...”

★★★★☆

written by on 11/07/2010

Was a late sunday afternoon. my husband and I thought we'd eat at brewsters as we usually get good value for money. Asked for a roast turkey was told there was one left. They were not kidding, was given 1 half a slice of meat. Think this was compensated with an extra yorkshire pud i think, DISAPOINTING

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“visited today 8/6/10 at aprox 12.20.very ignorant...”

★★☆☆☆

written by on 08/06/2010

visited today 8/6/10 at aprox 12.20.very ignorant bartender (woman),foods ok,used to be better but the whole place feels dirty and sticky.the babys high chair was filthy!staff need a good kick up the backside.was lovely when first started going there but it has gone downhill now.puts me off going again,

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“ waited one hour and five minutes for food. As it was...”

★★☆☆☆

written by on 19/02/2010

waited one hour and five minutes for food. As it was busy we understood and the children played in the play area, but were told we would have to wait 15 minutes for jelly and ice cream. I thought this was an insult to our intelligence. How long does it take to put one blob of jelly and one blob of ice cream on a plate?

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“we were very happy with time we waited for food and...”

★★★★☆

written by on 13/02/2010

we were very happy with time we waited for food and food was very good for price the only problem we had was waiting for desert to come out after we had are food but other than that the staff kept asking if everything was aright and were friendly.really liked the idea of a play area in the restaurant

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“i have always found my experiences at brewsters very...”

★★★★☆

written by chrissie1 on 22/05/2009

i have always found my experiences at brewsters very good, from the minute u step into the restaurant its very clean, friendly staff and the prices are really good for both adults and kids. The play area is great and my kids love it there.

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“Brewsters at Lower Darwen was dirty, wine was served...”

☆☆☆☆☆

written by JeanA on 30/03/2009

Brewsters at Lower Darwen was dirty, wine was served in two tumblers as they had run out of wine glasses. We were informed that our bar tab had been deducted due to the poor service we received. This did not happen. We were also promised a £25 discount if we rang up to book another meal this never happened. The time was 17.30pm Sunday evening and most of the food was off the menu.

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“We visited early evening on a Sunday, there was lots...”

★★★★☆

written by JennyL on 30/07/2008

We visited early evening on a Sunday, there was lots of space to park and the restaurant was quite quiet so we expected very good prompt service...

We ordered two roast dinners with the upgrade and drinks. The orders arrived in about 10 minutes or so, we realised after starting to eat that they were in fact incorrect. (The menu is not clear on quantity of what you get with the roast dinner nor on the upgrade option so we only realised when my friend mentioned she thought we were supposed to have two yorkshire puds and we didn't). I thought that as they were the large ones you just got one or two smaller ones, we clarified it and it turned out the orders were wrong.

After complaining to a member of the bar staff after 10-15 minutes there seemed to be nothing happening so we eventually got the attention of a manager and 5mins later it was finally sorted. By which time we would have preffered a refund (this wasnt offered) as we had finished and were contemplating dessert.

I had dessert (Cheesecake) and asked for it with Ice cream but got pouring cream ... I didnt bother complaning as I didnt fancy another wait and I could manage cream just as well.

I think it's OK for a general meal out but not for something special.



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Gisellev.'s Response to JennyL's Review

Written on: 16/06/2014

This is a good review.

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“I booked a kids party for my sons 5th birthday and 15...”

★★☆☆☆

written by littledebz on 02/09/2007

I booked a kids party for my sons 5th birthday and 15 of his friends, only to find out the day before the party had been cancelled due to flooding in the area (that I fully understand) what upset me was that I was never called once to advise me they hadn't re-opened. They say they called but wouldn't leave a message on my answer phone (not company policy) in case they get the wrong person. WHY would I give them a false number when they have my deposit? To upset me even more 4 weeks later they still had not contacted me to re-arrange the party, so I popped in to see them-only to be told they had stopped doing parties and would give me my money back. Okay that's fair enough-yet the debit card I paid with is invalid as I had to close the account down(a joint account with my ex). They told me they could not give me my deposit back due to not being able to supply the card for them.
As you can guess I am very mad about this and have no party and still no money back.

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182801_Clair's Response to littledebz's Review

Written on: 18/09/2007

It really sounds like you have had a rough deal and are caught up in red tape. Why can't companies just be flexible sometimes, I don't understand.

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“Used more for its family friendliness than anything...”

★★★☆☆

written by Huw Evans on 16/02/2007

Used more for its family friendliness than anything else. I'd hate to find myself staying at the travel lodge next door and find it's the only pub within walking distance. It's bar area is confusing and slides into the restaurant area which is a mis-match of fake furnishings. Service, when your food comes it is good and the kids like it - but I wish there were fewer deep-fried dishes and bit more thought and effort into making it a bit healthier. When the food does come it's much better than you'd expect but I suppose if you have been waiting as long as I have in the past, you're starting to consider eating the table, with just a splash of tobasco...

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252776_Anonymous101's Response to Huw Evans's Review

Written on: 16/02/2007

I agree with "intolerable" food quote, I can only describe these Brewsters establishments as "ghastly experiences".

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“On two occasions recently we have visited this...”

★★★☆☆

written by dinahdoll on 29/01/2004

On two occasions recently we have visited this restaurant, on the first visit I ordered a salmon baguette, after waiting over half an hour I inquired where my food was to be told it had been forgotten, It would have been quicker to have gone to Tescos bought and made it myself. The second visit I ordered curry, waited half an hour, but it was very nice. It is family friendly and the surroundings nice. They just need to get their act together !

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