Car Loan 4 U - www.carloan4u.co.uk Reviews

★★★★★
4.6 / 5
92.3% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

Summary

Read user reviews of www.carloan4u.co.uk from customers past and present, and share your own experiences with others by submitting your own review here at Review Centre.

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Latest Reviews

Loobers17

★☆☆☆☆

Written on: 24/05/2012

“Unbelievable!!”

Visit www.carloan4u.co.uk

To start off I phoned, waited well over 2 hours to hear I needed a guarantor so got one to phone at around 3 o clock in afternoon, said they would call him back and never heard anything so I phoned back the next morning to see why no one had called back. They didn't seem that bothered that I was sitting waiting for such a long time then to find out I as declined. So why do they make such an effort to say they accept people with poor credit scores when they clearly don't? ...

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Carloan4U's response to Loobers17's Review

Written on: 24/05/2012

Hi Loobers17. Thanks for leaving your feedback. We’re sorry you had a bad experience with us – we’re really disappointed that we didn’t deliver the high standards of service we aim to achieve.

Although we have a wide panel of lenders and are able to offer finance to people with a range of credit profiles, sometimes we do require a guarantor in order to secure an offer. We’d like to look into why your guarantor wasn’t called back, so please can you email us directly at contact@carloan4u.co.uk so we can locate your case and provide you with a full explanation. We try to be as efficient as we can with all of our communications, so if it’s not clear we’d really appreciate you helping us get to the bottom of the issue.

Again, please accept our sincere apologies for the problems you had. We hope you manage to secure your car finance elsewhere.

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 23/05/2012

“Great service with excellent communication and turnaround”

Visit www.carloan4u.co.uk

Thanks to Rob and the rest of the team for an amazing, quick job in finding a great deal on a car loan, I spoke to carloans4u on a Friday knowing I was test driving a car on Saturday, within 2 hours I was accepted, had an offer and details of payments. I test drove my car, loved it, called carloans4u on Saturday when I returned and by Sunday had received the paperwork via email. By Wednesday the payment for my car was made to the dealer!!! Fantastic service and done in a very professional and courteous...

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Carloan4U's response to Jlione's Review

Written on: 24/05/2012

This is a great testimonial - thanks very much for sharing your experience. It's brilliant to hear that Rob's service helped you get into your new car as quickly as it did!

If you know anyone else who's looking for car finance - please pass our details on. If they apply and decide to go ahead with the finance we arrange, we'll give you both £50 as a thank you.

Thanks for choosing Car Loan 4U - happy driving!

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 23/05/2012

“Phillip Robinson thank you to you and your team at...”

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A big thank you again to Phillip Robinson, and the team at car loans 4 u great help and went the extra mile for me, always on hand to help :) would really recommend car loans4u never thought I would see the day I would have a car on finance 5***** Thanks again ...

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Carloan4U's response to Guest's Review

Written on: 23/05/2012

Brilliant news - thanks very much for taking the time to leave your comments. We're really pleased we could help, and will let Philip know how happy you were with the service.

Enjoy your new car, and we hope to be able to help again in the future.

Customer Services
contact@carloan4u.co.uk

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joe1988ckitch

Reviews written: 1

★★★★★

Written on: 22/05/2012

“Shocked at how good the customer service was...”

Visit www.carloan4u.co.uk

Hassle free, fantastic, reliable customer service...Didn't talk to me like I was an idiot because I didn't know what I was talking about. Rob Phillips was the person assigned to me, and he sorted everything quickly, in a professinal friendly manner, and helped me get everything that suited me...Really couldn't recommend this guy any more, probably the best customer service I've received from any organisation ever. It all seemed too good to be true how smoothly things went, but it genuinely was made...

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Carloan4U's response to joe1988ckitch's Review

Written on: 22/05/2012

Brilliant review, joe1988ckitch - thanks very much for your comments!

We'll pass your feedback onto Rob - he'll be really happy to know how pleased you were with the service... and we'll be quoting you in our newsletter if that's OK?

You can stay involved in what we're doing by joining us on Facebook - we've got some great prizes to give away so hopefully see you there.

Happy driving!

Customer Services
contact@carloan4u.co.uk

Joe1988Ckitch's response to joe1988ckitch's Review

Written on: 23/05/2012

Yes no problem to quote me in your newsletter, please make sure to send me a copy

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creations

★★★★☆

Written on: 22/05/2012

“overall very pleased, ”

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good customer service, although the release of the actual funds were not as quick as they first said it would be....

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Carloan4U's response to creations's Review

Written on: 22/05/2012

Thanks for the feedback, creations. We're really pleased you were happy with the customer service, but are sorry that the payout wasn't as quick as you'd expected. We hope that your Sales Advisor kept you informed as to why it took a while longer for the lender to release the funds, and apologise for any inconvenience this may have caused you.

Enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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MH2012

Reviews written: 1

★★★★★

Written on: 21/05/2012

“A first class service”

Visit www.carloan4u.co.uk

From the moment I first applied online, the service was excellent. Everything was explained clearly enough to enable me to find the car I wanted and from where I wanted it. Once I found the right car and had test driven it, I called my allocated agent on the Monday evening and was driving my new car home on the Thursday evening. That is an unbelievable turn around and something I didn't expect, 3 days to get a new car. The staff are very helpful and polite and I would recommend these guys to anyone...

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Carloan4U's response to MH2012's Review

Written on: 22/05/2012

We're so happy to have been of service, MH2012. Thanks for taking the time to leave your review. It's great to know that you found the whole process hassle-free, as this is exactly what we're trying to achieve.

We hope to help you again in the future. Enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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ernie47

Reviews written: 1

★★★★★

Written on: 21/05/2012

“car loan 4 u”

Visit www.carloan4u.co.uk

this company is excellant very fast and efficant i had my car within a week i have never had a loan thats payed out as quick as they have and when my loan is payed off i will most certainly use them again i had a very good agent that helped us all the way lovely guy as im sure they all are i will be recomending you to my friends ...

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Carloan4U's response to ernie47's Review

Written on: 22/05/2012

Great news - we'd love for you to recommend us to your friends! If they go ahead with the finance we arrange we'll give you both £50 as a thank you.

Thanks for such a brilliant review. Happy driving!

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 21/05/2012

“Agent - Amanda Hughes”

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This company without a doubt is the best i've ever delt with. I dont have the greatest of credit ratings but Amanda still managed to find me a excellent deal. Please use carloan4u no matter you situation you wont be disappointed better still if you get amanda. The agent kept me up to speed via email and calls what was happening she even managed to fit the phone calls in during my late shift at work Hats off to you amanda you have done the company pround i will defo be dealing with you again Thanks...

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Carloan4U's response to Guest's Review

Written on: 22/05/2012

Brilliant news that we could help you with your finance, and even better that you consider us the best company you've ever dealt with.... wow!! Thanks so much for your comments - we really appreciate your feedback and will let Amanda know.

You can stay involved with us by checking out our Facebook page - we're running competitions and giving away loads of great prizes so hopefully see you there.

We'd love to help you again in the future. Thanks again for the review - enjoy your new car.

Customer Services
contact@carloan4u.co.uk

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Mjmchall2

Reviews written: 1

★★★★★

Written on: 19/05/2012

“Absolutely brilliant!”

Visit www.carloan4u.co.uk

I don't know how to praise Claire Liddle from Car Loans 4 U enough. She was fabulous. Due to driving Company cars for years, I was a nervous novice at having to source and buy a car. Claire really put me at ease and made the process incredibly simple and pain free. I can't hank her enough. I am now incredibly happy with my car and incredibly happy with the service delivered by Claire. I would heartily recommend them, and indeed Claire, to anyone....

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Carloan4U's response to Mjmchall2's Review

Written on: 22/05/2012

Thank you so much for the review - we'll pass your fantastic comments onto Claire. As you discovered, our Sales Advisors are happy to guide you through the full process so you can concentrate on the fun part - finding your new car!

We've got some great competitions running on Facebook at the moment so don't forget to check us out if you want to get involved!

Enjoy your car - thanks again for choosing Car Loan 4U.

Customer Services
contact@carloan4u.co.uk

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★★★★☆

Written on: 19/05/2012

“happy”

Visit www.carloan4u.co.uk

easy to deal with ,straight forward no pressure from first contact till approval took about a week or just slightly over. every thing was done over the phone and Internet so i would say worth a try ...

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Carloan4U's response to car02's Review

Written on: 22/05/2012

Great stuff - this is exactly the kind of service we strive to provide.... simple, fast and hassle-free.

Thanks very much for the review - enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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Teresahewing

★★★★★

Written on: 17/05/2012

“You,ve made my day”

Visit www.carloan4u.co.uk

I would whole heartedly recommend car loans 4 u. The whole process was simple, fast and efficient, kept me informed every step of the way. Amanda was brilliant infact i would go as far to say that alot of companies could learn alot about customer service. Thank you so much, i,ve waited for this for a long time....

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Carloan4U's response to Teresahewing's Review

Written on: 22/05/2012

We couldn't ask for better comments - thanks so much for such a brilliant review! We pride ourselves on our high levels of customer service so it's fantastic to know that our hard work pays off. We'll let Amanda know how happy you were with the service.

We're running a Refer a Friend campaign at the moment, so don't forget to recommend us if you know of anyone looking for car finance. If they go ahead with the finance we arrange we'll give you both £50 as a thank you.

Happy driving!

Customer Services
contact@carloan4u.co.uk

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★★★★☆

Written on: 17/05/2012

“Doe,s what it says on the tin”

Visit www.carloan4u.co.uk

Whent to car loans 4 you,They did it all on line they kepy me informed at every stage, They were quick, helpful and honest, they told it as it was, had no promlems at all, I would recomend them and will use again, Thankyou CL4U. ...

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Carloan4U's response to Guest's Review

Written on: 22/05/2012

It's fantastic to know that we could help you out - thanks very much for taking the time to leave your comments.

Why don't you check us out on Facebook to see the great competitions we're running at the moment? We've got loads of prizes to give away!

Enjoy your new car, and thanks again for leaving your review.

Customer Services
contact@carloan4u.co.uk

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emmie42

Reviews written: 1

★★★★★

Written on: 16/05/2012

“Amazing!”

Visit www.carloan4u.co.uk

Car Loan 4 U have been absolutely brilliant helping us to buy our leasehire vehicle. We do not have the greatest credit records but they secured us finance and we are happy with the rate and term. Scott O'Brien dealt with everything for us and was always helpful and patient. I would not hesitate to recommend these guys to anyone as they treat you like a person and not something on the bottom of their shoe!...

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Carloan4U's response to emmie42's Review

Written on: 17/05/2012

Thanks so much for the comments - we'll pass your feedback onto Scott.

It's great to know that you'd recommend us. Did you know that we run a Referral scheme, so if anyone you recommend decides to go ahead with the finance that we can offer, we'll give you both £50 as a thank you.

Thanks again for the review - enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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Stevieboy240

Reviews written: 1

★★★★★

Written on: 16/05/2012

“Impeccable Service Throughout ”

Visit www.carloan4u.co.uk

Superb service from start to finish, These guys n Gals help where no one else would, they keep you up to date and help you every step of the way, Many thanks Especially to Ricky ...

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Carloan4U's response to Stevieboy240's Review

Written on: 17/05/2012

It's great to hear that we could help, Stevieboy240 - thanks very much for taking the time to leave a review.

Enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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Jay1971

★★★★★

Written on: 16/05/2012

“Fantastic Customer Service”

Visit www.carloan4u.co.uk

After being turned down for a car loan I applied with Car loan 4 U and was excepted after a short waiting time. Straight from the first phone call I received the service and customer care I experienced was second to none they were that good. I dealt with a guy called Rob Trude who I can't recommend enough he was that good. All correspondence was done by email so no waiting around for forms to arrive by post and everything was sorted in just over a week and I got to buy the car I wanted and not one...

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Carloan4U's response to Jay1971's Review

Written on: 17/05/2012

We're so happy to have helped you get the car of your choice, Jay1971. We try to make things as simple for our customers as possible, so once you have your finance approved you can choose your vehicle from any licensed dealership within the UK.

Thanks for the review and your kind comments about Rob - we'll let him know.

Happy driving!

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 15/05/2012

“Excellent Service”

Visit www.carloan4u.co.uk

This is the first time I have used carloans4u, from the moment I was approved I was assigned to Megan, she was very patient and friendly, she offered a lot of advice and knowledge and within just a few days I have found the car I wanted and the process moved very quickly. I will definitely use them again....

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Guest's response to Guest's Review

Written on: 15/05/2012

Professional service by all the staff , Scott O'Brian especially being ever so patient with all the different quotes he had to prepare for at least 12 different cars , finally i picked my favourite one up today , Big banks could learn a lesson or two from the service standards Scott @ carloan4u provided, start to finish.

Carloan4U's response to Guest's Review

Written on: 17/05/2012

Thank you for your great comments - we've let both Megan and Scott know how happy you were with the service. We aim to make the process as hassle-free as possible to let you concentrate on the fun bit - choosing your car!

Enjoy your new cars, and thanks again for such great reviews.

Customer Services
contact@carloan4u.co.uk

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★★★★☆

Written on: 15/05/2012

“execellent service”

Visit www.carloan4u.co.uk

Car Loans for you were very professional and helpfull along the way, i would definitely use them again....

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Carloan4U's response to Guest's Review

Written on: 17/05/2012

Great review - thanks very much.

Enjoy your new car, and we hope to be able to help you again in the future.

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 15/05/2012

“Excellent”

Visit www.carloan4u.co.uk

After being refused credit elsewhere I was told about carloans4u and I was so pleased that I was. I applied on the Tuesday evening and by Friday had my new car. Very quick, fantastic customer service and communication. Would definitely recommend and I am one happy cutomer! Special thanks to Kerry Brocklehurst who done her very best to rush it all through so that I could have my new car ASAP....

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Carloan4U's response to Guest's Review

Written on: 17/05/2012

Thanks very much for the review! Brilliant to hear that we provided such good service for you and you were able to drive your car away in 3 days.

Happy driving! We'll let Kerry know how pleased you were with the service.

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 14/05/2012

“A company that knows why good customer service matters.”

Visit www.carloan4u.co.uk

I rarely offer feedback or write reviews, however, in this case of Carloan4u, I feel compelled to do so. This is the second time that I have applied for car finance through them. I dealt with a chap called Gareth. Within 5 minutes of speaking to him, he had positive options for me. The rate was competitive and the process was very easy to follow. Gareth maintained contact with me, but not to the extent where he was bothering me (at all). I went off and found a car, Gareth did everything else. He...

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Carloan4U's response to Guest's Review

Written on: 15/05/2012

What more can we ask for? A happy "repeat" customer speaks volumes. We do hope that we get opportunity to assist you again in the future.

Thank you for your repeated custom.

Customer Services
contact'carloan4u.co.uk

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Jim0141

Reviews written: 1

★★★★★

Written on: 13/05/2012

“Fantastic !”

Visit www.carloan4u.co.uk

Found their website online and applied on a holiday weekend, had my car by the end of the week. :-) Fantastic all through the process, kept completly up to date and they phone you back when they say they will. Thanks again to Amanda for the great service. Highly recommend, if fact I already have to a few friends. Jim C...

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Carloan4U's response to Jim0141's Review

Written on: 15/05/2012

Jim that is really great news! Drop us an email with your details and let us know who you have referred to us. If they are successful in their application for car finance we will pay you £50. Keep an eye out for an email in the next week or so for further details. Or if you want to know more, email us at contact@carloan4u.co.uk

Thank you for your custom and we do look forward to working with you again in the future.

Customer Services
contact@carloan4u.co.uk

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Steve257

Reviews written: 1

★★★★★

Written on: 13/05/2012

“Very Good !”

Visit www.carloan4u.co.uk

Really helful ! I was assigned an agent "Ian", who was always very knowledgeable on the cars I was thinking of. I did`nt feel pressured or hassled. The money was transfered to the dealer without fuss or stress. I found Car Loan 4 U on an on line search engine and gave them a try.... I would use them again. ...

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Carloan4U's response to Steve257's Review

Written on: 15/05/2012

Hi Steve Hassle free car finance is exactly what we are about! Make sure you enjoy that car and think about us when you come to change it or if you have any further car finance requirements.

Customer Services
contact@carloan4uco.uk

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v31tchy16

★★★★★

Written on: 13/05/2012

“excellent service”

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from the moment I applied carloan 4u, took over and did everything that was required, they kept me updated with the progress of the application,and the staff were fantastic everytime I got in touch,fantastic service and car I bought is excellent, thank you carloan 4u....

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Carloan4U's response to v31tchy16's Review

Written on: 15/05/2012

Brilliant review! thank you for choosing Car Loan 4u for your car finance.

Enjoy your car and we look forward to working with you again in the future.

Customer Services
contact@carloan4u.co.uk

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SteveGlean

★★★★★

Written on: 12/05/2012

“Great company Great job”

Visit www.carloan4u.co.uk

I got contacted by Matt Edwards after I enquired online. He left me alone to find my car and once I found one I only had to supply proof of identity the car Registration and mileage and Matt did the rest..I was driving my new car 3 days later. Great story but it gets better..my wife tried to get finance from a dealer and was turned down..I called Matt and in 30 minutes he had my wife approved and she picked her car up today. Two new cars and two very happy customers great job Matt.. great job car...

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Carloan4U's response to SteveGlean's Review

Written on: 15/05/2012

Thank you Steve for an accurate review of Car Loan 4u. Really pleased this worked out for you and we do hope to see you again in the future.

Thank you for your custom.

Customer Services
contact@carloan4u.co.uk

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lewisrogers

★★★★★

Written on: 11/05/2012

“My new car wasn't such a far away dream! ”

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Being a student, the concept of getting myself a new car seemed like a bit of an unlikely goal. I discovered CarLoans4U and filled out the quick and simple application. This led to me getting a call from my personal adviser, Helen. She explained the whole process to me and was very friendly and always available to answer any questions. At first I went in with the intention of just having a look to see what was available to me. Soon enough I spotted a car that I was really interested in. I let Helen...

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Carloan4U's response to lewisrogers's Review

Written on: 15/05/2012

Thank you very much for you lovely review of the car finance provided by Helen and the team at Car Loan 4U.

Our aim is to provide fast hassle free car finance leaving you to find the car of your dreams. We wish you all the best with your car and we look forward to working with you again in the future.

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 11/05/2012

“Quick Painless Competitive Finance”

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Not wanting to spend half of my free time looking for the right car finance, I thought I'd give Carloan4U a try, as they dealt with not only smaller not so well known companies but also some of the big boys. They gave me a very good rate, extremely quick decision, and they communicated with me constantly throughout the process. I wouldn't hesitate in giving them a try. I will definitely use them again when I am looking for my next car. It is good to have the acceptance before you go looking as it...

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Carloan4U's response to Guest's Review

Written on: 15/05/2012

Excellent review of the car finance provided by car Loan 4U and a classic example of how we do manage to get what we do right. This may not be the case all the time but we do try!

Thank you very much for your kind words and we look forward to dealing with you again in the future.

Customer Services
contact@carloan4u.co.uk

Carloan4U's response to Guest's Review

Written on: 15/05/2012

Perfect review of exactly what we try to achieve with all our customers.

Really glad this worked out for you this time and we hope to deal with you again in future.

Thank you for your custom.

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 11/05/2012

“very good”

Visit www.carloan4u.co.uk

they were very good and good to work with ..,thankyou to them ...

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Carloan4U's response to Guest's Review

Written on: 11/05/2012

Thanks very much! We hope to be of service again in the future for you.

Enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 10/05/2012

“Really Really Helpful”

Visit www.carloan4u.co.uk

Car Loans 4 u I would recommend to everyone. They have been fantastic from start to finish and made it very easy for me to complete as I have never had a loan from any other company before so was a bit unsure of what I was doing. Nick Wiseman was my advisor and was very helpful. I would like to say thank you to Nick and everyone that helped me get my loan for my car :)...

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Carloan4U's response to EHunt's Review

Written on: 11/05/2012

Lovely comments - thanks for taking the time to leave a review, EHunt.

We're really pleased we could help you out with your first loan. It's fantastic to know that Nick provided you with great service - we'll pass on your feedback to him.

Happy driving!

Customer Services
contact@carloan4u.co.uk

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2dods

Reviews written: 1

★★★★★

Written on: 10/05/2012

“Really great service!”

Visit www.carloan4u.co.uk

Just one phone call and I now have the car of my dreams, many thanks to Sean my advisor who kept in touch thoughout the process!!! Would use this site again deffo ! ! ! Have recommend you to my friends already ! ! ! Regards Brian...

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thekitchins

★★★★★

Written on: 10/05/2012

“fantastic service and support”

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We can not fault car loans 4 u at all. Sean Mcavoy was absolutely fantastic and could not fault him at all. He was always helpful willing and not thing was to much trouble and trust me he had a lot to deal with having us as clients, he always had good advice and was honest. We would never doubt at all to reccomend car loans 4 u and if we ever need a new car we know who to call!!!!!!!!!!!!...

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Carloan4U's response to thekitchins's Review

Written on: 11/05/2012

Great comments - thanks very much for the review, thekitchins!

It's brilliant to hear that you'd recommend our services. We're currently running a Refer A Friend scheme, so if you recommend Car Loan 4U to anyone and their finance completes, we'll give you both £50 as a thank you.

Enjoy your new car, and we hope to be of service again in the future.

Customer Services
contact@carloan4u.co.uk

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aceblackbird

★☆☆☆☆

Written on: 10/05/2012

“Bad Credit Rating”

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Unfortunately I have poor credit rating and thought this would be the perfect solution for me, I applied then waited for 2 days b4 first response asking a few more question then waited a further 2 days with no response so decided to call only to be told that it doesn't cater for N.Ireland, I would've appreciated this response straight away but it seems that if they can't help you you're quickly forgotten about. If you live in England this may be perfect for you but lack of communication was a real...

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Carloan4U's response to aceblackbird's Review

Written on: 10/05/2012

Hi aceblackbird, thanks very much for leaving your feedback.

We're really sorry to hear that you were disappointed with the service you received from Car Loan 4U. The time-frames you've described are way above our standard response times so we'd really appreciate the opportunity to look into this matter further for you. If you could help us to track your application we can investigate where a breakdown in communication occurred and try to provide you with a full explanation. We'd be grateful if you could email us at contact@carloan4u.co.uk with your name and date of birth so we can look into your case and come back to you directly.

Please accept our sincere apologies that we didn't get things right for you on this occasion. We hope you managed to obtain your finance for your car through other means.

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 10/05/2012

“ONE OF THE BEST COMPANIES I HAVE EVER DEALT WITH”

Visit www.carloan4u.co.uk

MY DEALINGS WITH CAR LOAN FOR YOU HAVE AMAZING TO SAY THE LEAST. I SIMPLY FIND A CAR, SEND THE DETAILS OVER AND THEN AFTER CHECKS AM APPROVED FOR THE LOAN. EASY AS ANYTHING. I BOUGHT 2 CARS, ONE A BMW M SPORT 1 SERIES AND THE NEXT MY ASTRA VXR. BOTH THROUGH ROB CEASER WHO MAY I SAY SHOULD BE PROMOTED THROUGH HIS EXCELLENT AND SPEEDY SERVICE. THE OVERALL EXPERIENCE WAS GREAT AND I DID NOT HAVE ANY PROBLEMS AT AL. FROM THE POINT OF APPLYING ONLINE TO SPEAKING WITH ROB I WAS KEPT IN THE LOOP THROUGH...

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Carloan4U's response to AAR4N's Review

Written on: 10/05/2012

Thanks for your fantastic comments, AAR4N! It's great to hear that you came back to us for your second car - we'll let Rob and Adam know how happy you were with the service!

We really hope that we can help you again next time you're looking for a car. Please use the Fast Trak code RCAzhbf if you apply online again - this will get you a decision on your finance in 30 minutes.

Thanks again for the review - enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 09/05/2012

“Exceeding Expectations”

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I'd been getting declined elsewhere and the guys at CL4U were quick to find me a deal in place that was within budget but still allowed me to get the car I was looking at. The same day I applied, I already had an agreement in place and paperwork to sign the next day. If I had not been away and had I not had issues with the dealership I was buying from, I expect the whole process would have been dealt with in under a week. I dealt with Emma in payouts and Rob Caesar on sales who were both fantastic....

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Carloan4U's response to APS220's Review

Written on: 10/05/2012

Thanks for the great review, APS220. It's great to hear that you found the experience fast and efficient - we'll let both Emma and Rob know how pleased you were with their service.

Enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 09/05/2012

“Great ”

Visit www.carloan4u.co.uk

Brillant from start to finsih so helpfull...

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Carloan4U's response to Guest's Review

Written on: 10/05/2012

We're really happy to have helped! Thanks for the review.

Customer Services
contact@carloan4u.co.uk

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★★★★☆

Written on: 08/05/2012

“Easy, no fuss or complications”

Visit www.carloan4u.co.uk

I applied for an initial loan of £5000 and was initially approved after a very short wait. I then browsed several cars, each of which was checked by Carloan4U's Amanda, Finally settled on a 2006 plate diesel Alfa 147, this was agreed with Gareth on the Thursday, payment was approved on the Tuesday following. This seemed fairly quick considering there was a weekend and bank holiday Monday in between. Very pleased with the service....

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Carloan4U's response to Guest's Review

Written on: 09/05/2012

It's great to know that we were able to provide such a quick turnaround for you - thanks very much for taking the time to leave a review.

Enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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StuartDuffy1991

★★★★★

Written on: 08/05/2012

“Fantastic customer service and quick loan approval”

Visit www.carloan4u.co.uk

I applied for a loan of £7500 for a 07 plate Honda Civic, and was assigned to Matthew Edwards as my finance advisor. Matt was updating me constantly over the phone with any new information, and I was kept in the loop throughout the entire loan approval process. Despite not having an excellent credit rating, I was approved instantly for a loan over 4 years, and so I was extremely pleased. Ryan Heapy rang me informing me that I would be able to get GAP insurance over a 4 year period for the same...

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Carloan4U's response to StuartDuffy1991's Review

Written on: 08/05/2012

Great comments, StuartDuffy1991 - thanks very much for the review.

We're really pleased that you were happy with the service and will pass on your comments to both Ryan and Matt.

Great stuff that you're picking up your car tomorrow - happy driving!

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 07/05/2012

“my new car”

Visit www.carloan4u.co.uk

car loans 4 u,i have a fantastic credit history ,iwas looking for a good deal and car loans 4 u did the trick.thay were cheeper than my bank and more keen to please.the transaction was so smooth i could hardley beleve it was all compleated for me in no time .so nice to deal with,thay make you feel so at ease with nothing to do bar look for a car. for me thay are the best,i got the car i wanted and the finance i wanted , fantastic.thanks again.car loans 4 u faaaan daaaaaby dosy....

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Carloan4U's response to mrandrewmcwilliam's Review

Written on: 09/05/2012

Fantastic review! Thank you very much, mrandrewmcwilliam!

We pride ourselves on our levels of service so it's lovely to know that you had a hassle-free experience. We'll pass your brilliant feedback onto the team.

Enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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blofelt

Reviews written: 1

★★★★★

Written on: 05/05/2012

“Very Helpful”

Visit www.carloan4u.co.uk

I dealt with Steph, the same actual person though out the whole loan application. She was very helpful, once the paper work was completed, all via scans and emails, I didn't have to do anything else. I was kept inform of the status by email and when I wanted to speak to Steph I rang direct to her extension. I did get a sales person after the loan was done trying to sell Warranty and GAP insurance. But he was very polite and not too pushy, when I said thanks but no thanks that was it no pestering....

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Carloan4U's response to blofelt's Review

Written on: 08/05/2012

Thanks for the feedback, Jason. It's really good to hear that we got things right for you.

Enjoy your new car.

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 04/05/2012

“Happy”

Visit www.carloan4u.co.uk

Pretty happy with these guys, application was accepted quickly and the person I dealt with was very helpful. They work pretty fast, ended up with a really nice car, everything financially was handled for me, made it really really easy considering I was out of the country at the time. Only things I didn't really like is that I think the finance rate considering my credit score and history being very good was a fair bit higher than their finance calculator stated, I was looking around 13.9% turned...

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Carloan4U's response to Guest's Review

Written on: 08/05/2012

Thank you for taking the time to leave your comments. It’s great to hear that you got a brilliant new car and you were happy with the service you received from us.

We appreciate your comments regarding some of the restrictions you experienced around vehicle criteria. As you know, depending on the lender you are approved with, there may be certain boundaries on various elements of the car being financed, such as mileage or age. This is because the lender has to assess the risk of borrowing against the depreciation of a vehicle over the term of the finance – we’re sorry that you found this frustrating. We’ve passed on your feedback about our website to our Marketing Department.

Thanks again for using Car Loan 4U – enjoy your BMW and we hope to be of service again in the future.

Customer Services
contact@carloan4u.co.uk

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dazer2910

Reviews written: 1

★★★★★

Written on: 04/05/2012

“SIMPLY THE BEST”

Visit www.carloan4u.co.uk

Contacted Carloans4u for finance and had my car on my drive within 3 days,this company is fantastic,you are given your own advisor who keeps you informed every step of the way,nothing is to much to ask for these guys,if this company were a football team they would be at the very top of the premier leauge. A big Thank you to Phil for making it so easy and stress free....

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Carloan4U's response to dazer2910's Review

Written on: 04/05/2012

Brilliant comments, dazer2910 - thank you. You're our 600th review and we couldn't have asked for better feedback.

It's great to know you'd put us at the top of the premiership - hopefully the car loan title race isn't as close as the football version!

We're really glad to have been of service. Happy driving.

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 02/05/2012

“Hassle free car finance ”

Visit www.carloan4u.co.uk

What a great company this is,the whole process was hassle free and went smoothly from start to finish. Car loan 4 U kept us updated all throughout the process and were there 7 days a week to answer any questions we had. With the help of car loan 4 u I was able to pick up my gorgeous new car within 2 weeks of making the application (it would of been sooner if I had found a car sooner). I would not hesitate to use these guys again to finance a car ...

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Carloan4U's response to Guest's Review

Written on: 03/05/2012

Fantastic comments - thank you.

It's brilliant to know that you'd use us again. Next time around you can use the Fast Track code RCW559r when you apply. This will get you a decision on your application for finance in an hour, so you can drive away your car in an even quicker time!

Enjoy your new car.

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 02/05/2012

“very statisfired”

Visit www.carloan4u.co.uk

would recommend car loans 4u, very helpful staff fantastic:)...

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Carloan4U's response to Guest's Review

Written on: 03/05/2012

Thanks very much for your comments! We're really pleased we could help.

Happy driving!

Customer Services
contact@carloan4u.co.uk

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FazerGirl

Reviews written: 1

★☆☆☆☆

Written on: 02/05/2012

“Disgraceful and Misleading”

Visit www.carloan4u.co.uk

Two days ago we applied online for a loan with carloan4u. The day after we applied for the loan we received an email to say that our application had been successful and to please telephone to discuss the next steps. We did exactly this, and were told that our application had indeed been successful and that the credit available to us was higher than the amount we originally requested. Happy days. We were told to visit some dealerships and, once we had found the car we were happy with, call carloans4u...

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Carloan4U's response to FazerGirl's Review

Written on: 03/05/2012

Thank you for leaving your feedback. Sometimes we do get things wrong and for that we sincerely apologise.

The first thing we do when we receive an application is look to obtain the best possible terms from our panel of lenders based on your circumstances. As you know, once we receive notification from the most appropriate lender that an application has been approved in principle, we’ll notify you so you can start looking for your car. Unfortunately, there are a number of factors that can influence an approval in principle, and the original offer of finance is subject to withdrawal at the lenders’ discretion.

We’d like to help you and investigate this situation further in order to provide you with some further details as to why the lender withdrew their original acceptance in principle. In order to do this we need your help and would be grateful if you could email your details to contact@carloan4u.co.uk. Once we have identified you we can investigate the circumstances around your specific case. As soon as we’ve looked into this matter we’ll get back to you.

Again, we’re sorry that your experience of using Car Loan 4U wasn’t a positive one and that we couldn’t help on this occasion. We hope that you are able to obtain finance for your car very soon.

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 02/05/2012

“So easy”

Visit www.carloan4u.co.uk

Contacted Car Loan 4U when looking for cars on Autotrade. Very simple and great communication . Loan approved, would recommend...

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Carloan4U's response to Guest's Review

Written on: 03/05/2012

Lovely stuff - thanks for the review.

We do try to keep things simple and it's great to know that you were happy with the service.

Enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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marty257

★★★★★

Written on: 01/05/2012

“my new car ”

Visit www.carloan4u.co.uk

Thank you to Amanda and all the team at car loans 4 u for the easy and simple way you have helped me get a loan and a new car fantastic work you made it so easy...

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Carloan4U's response to marty257's Review

Written on: 02/05/2012

Lovely to hear that you were happy with the service - thanks very much for leaving the review, Marty257.

Happy driving!

Customer Services
contact@carloan4u.co.uk

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GaryT1971

Reviews written: 1

★★★★★

Written on: 30/04/2012

“Very Friendly Service, quick and professional.”

Visit www.carloan4u.co.uk

Car Loan 4 U made buying a new car a very easy process. Helen was outstanding, kept me informed throughout the whole process. The only thing that held things up for me was the car dealer. Highly recommend to anyone wanting to finance a new car, Helen and Ryan totally professional. A pleasure to deal with. Gary...

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Carloan4U's response to GaryT1971's Review

Written on: 01/05/2012

Thanks Gary - it's great to hear that you were happy with the service that we provided. We'll pass on your comments to Helen and Ryan.

Enjoy your new car, and we hope to help you again if you ever require car finance in the future.

Customer Services
contact@carloan4u.co.uk

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ecstaticcustomer

★★★★★

Written on: 30/04/2012

“BEST SERVICE EVER!”

Visit www.carloan4u.co.uk

This company and its advisors are top notch, the information given was clear and concise, I was even advised on how to save even more than I realised I could on something I knew virtually nothing about, you are allocated your own advisor that deals with your application, if your advisor is busy when you ring, they take your number & DO call you back when they say they will. The whole office here know how fantastic I think the company is, as do my friends and relations, and in the future the company...

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Carloan4U's response to ecstaticcustomer's Review

Written on: 01/05/2012

Thank you so much for the amazing review! We've circulated our comments around the whole office and Nick is very proud of himself! We really appreciate you taking the time to leave your feedback as we try our best to provide outstanding customer service - it's great to know that our hard work pays off.

If any of your friends, family or work colleagues do decide to use our services please make sure they tell us that you referred them - if their finance completes we'll give you both £50 as a thank you.

Happy driving!

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 30/04/2012

“10/10 Fanatastic Company. Excellent customer service”

Visit www.carloan4u.co.uk

From start to finish i was kept upto date with regards to my loan. After having a poor credit rating it was looking quite poor at finding a company that could offer me a loan. Then i found Car Loans 4 u and i am now able to purchase a new vehicle. My advisor Chris was Efficient and very helpful at all times. The speed of the loan was extremly fast and i did not occur any problems at all. I was able to go and view my new car, ring up car loans 4 u and give them the reg and miles and within an hour...

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Carloan4U's response to Guest's Review

Written on: 01/05/2012

Thanks for the great comments, we're really happy to have been of service. Chris will be really pleased to hear the feedback - we'll be sure to pass on your fantastic review.

Enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 28/04/2012

“Excellent customer service”

Visit www.carloan4u.co.uk

Friendly, efficient & extremely helpful. Always called when they said they would & gave me lots of information on what was happening, what the next steps were & how my application was progressing. It's always a bit nerve wracking applying for credit but they made it easy & made me feel relaxed & confident! ...

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Carloan4U's response to Guest's Review

Written on: 30/04/2012

Great review - thanks very much for leaving your feedback! We're really happy that we were able to put to put you at ease and make your car buying experience an enjoyable one.

Enjoy your new car - thanks for your custom!

Customer Services
contact@carloan4u.co.uk

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SteveWray

Reviews written: 1

★★★★★

Written on: 27/04/2012

“Fantastic level of custome care”

Visit www.carloan4u.co.uk

Was very pleased with the service from carloans4u. Simple process. Excellent communications. I dealt with Kerry and from the first conversation felt at ease, Kerry showed that she had a great deal of experience and went above and beyond what I would call normal customer service. I would definately reccomend carloans4u and would use them again in the future. ...

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Carloan4U's response to SteveWray's Review

Written on: 30/04/2012

We'll let Kerry know how pleased you were with the service, SteveWray. Thanks very much for the review.

It's great to hear that you'd recommend our services - if you refer anyone to us and they go ahead with the finance we can offer, we'll give you both £50 as a thank you.

Happy driving, and we hope to help you again in the future.

Customer Services
contact@carloan4u.co.uk

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★★★★★

Written on: 27/04/2012

“Great Customer Service”

Visit www.carloan4u.co.uk

Applying for any type of finance is always a bit nerve wrecking but the staff made it so easy for me and really made me feel relaxed and confident. The communication was excellent, they always kept me informed of any developments with my application and called when they said they would.I would highly recommend them to anyone as they do all the hard work for you which is great when you work shifts and don't have a lot of spare time during the day....

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Carloan4U's response to Guest's Review

Written on: 30/04/2012

It's great to hear that you had a positive experience with Car Loan 4U - thanks very much for taking the time to leave your feedback. We always do our best to provide exceptional customer service so it's lovely to hear that our hard work pays off.

Thanks for your custom - enjoy your new car!

Customer Services
contact@carloan4u.co.uk

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