Zuto Reviews - www.zuto.com

★★★★★
4.5 / 5
1441
89% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

Summary

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Latest Reviews

★☆☆☆☆

“Do not trust them”

Written on: 27/09/2016 by Chacet1966 (1 review written)

Do not trust these people. We are on our third attempt at getting finance. We have lost 2 cars already from the same dealer. The dealer has been clear that this is our last chance. Every time we send in the paperwork we get told all is ok and correct and the paperwork will be sent off to the lender the next day we get a phone saying something is wrong. One was they couldn't see all 4 sides of my payslip they said the document is legible they just prefer to see all the sides. I spoke to… Read Full Review

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★☆☆☆☆

“Avoid at all costs ”

Written on: 05/09/2016 by Zackarya355 (1 review written)

Started off great, and they got deposit for a car it all changed , 3 weeks later after being told everything ok , they are still sorting out the finance and Iam still filling in and submitting forms constantly , and still no where closer to getting the car Then was 3 weeks ago , I would advise to avoid this company and they seem to delay things and have stall tactics constantly , do not use Zuto… Read Full Review

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★★☆☆☆

“Avoid zuto finance if you can !”

Written on: 28/04/2016 by ejMcCoy42 (1 review written)

I am a car dealer based in cambridgshire, today I had a customer travell all the way from motherwell to buy a car. He called zuto on the weekend and they told him you have been fully approved so go and view the car and we will pay the dealer on the same day, he arrived here in the morning and waited all day utill 5:30 pm when a guy from Zuto called me to say they wont be able to approve him for finance. This is not the first time its happened. Just be carefull with Zuto as they dont always tell… Read Full Review

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★☆☆☆☆

“Hopeless aftercare”

Written on: 21/04/2016 by Kristianx391 (1 review written)

At first when I dealt with zuto they were brilliant the whole process took 3 days got my self in the car I wanted which was fab ... Then it all went wrong the car broke down i contacted zuto and explained as it had only been 3 weeks and my first payment was due to go out and had no car . They referred my case to the customer care team .. This team consists of 1 person as every time I call I am promised a call back it has now been 8 days of daily calls and guess what I am still waiting a call… Read Full Review

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★★★★★

“Not one fault from start to finish..”

Written on: 03/11/2015 by Warbythedon (1 review written)

I didn't think I'd be able to get finance so had a scan across a few websites and found Zuto, applied and within minutes got accepted. My agent was simply amazing, start to finish answered all my questions (I am the type to reiterate questions to make sure I understand everything - this didnt matter!), helped me search for cars and assisted in my final decision. She took care of all the leg work, I applied 2 days later test drove the car and shook hands on the deal, she dealt with the… Read Full Review

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★☆☆☆☆

“Waste of Time”

Written on: 09/10/2015 by Julienb22 (1 review written)

Big promises, yet constant excuses and delay's. Wish I hadn't even bothered. Horrible experience and now thanks to them my credit score takes a smack too.. Awesome.. ((not))… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 24/09/2015 by PaxtonCoyne (1 review written)

After service- very poor. Zuto unhelpful and rude (Avoid speaking to the manager ). They don't want to know! The sales staff and everyone are really good but this so called dedicated customer care is disgusting! the person I dealt with by far is the worst ever person in customer care!!Avoid unless you can guarantee that you have brought a decent car. Talks over you and then hangs up without listening...this is all before you get to tell her what it is all about!… Read Full Review

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★☆☆☆☆

“Igne”

Written on: 29/07/2015 by igne (1 review written)

Usually I'm not writing reviews, but this time I'll do. Well, what can I say - worst experience ever I had with this company! Won't recommend to anyone! The process is long and exhausting because they are not able fully explain what documents they require; when you are trying to contact them either they are very busy, either your personal finance expert is unavailable. Advise: try find the car you want to buy as nearer as possible because you won't be able to take it home after driving test… Read Full Review

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★★★★★

“The extremly helpful Theo Bowers”

Written on: 15/07/2015 by joshstoker (1 review written)

I'm writing to say i did not get a loan in the end but was in deep consideration but then a family member said they could help me out i didn't need the loan. However that is not what i am going to talk about, the service i got to help me find a car which i thought was going to be filled with stress and hassle to then become completely stress free all thanks to Theo Bowers. i got a phone call at 9:30am from Theo saying what he could do to help me. i just found a advert told him and then he went… Read Full Review

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★★★★★

“Excellent from start to finish”

Written on: 17/06/2015

I have always had difficulty getting car finance due to my poor credit. So i reluctantly applied via Zuto expecting it to be a NO! boy was i wrong. I applied last wednesday and was accepted in under an hour from there on in it has been smooth sailing!!! As i type this i will be going to pick up my brand spanking new car tomorrow :-) I'd like to say a special thanks to Georgina Barber and Gemma Eastwood who were on hand to answer my millions of questions!… Read Full Review

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★★★★★

“start to finish”

Written on: 01/05/2015 by igFlynn369 (1 review written)

from online enquiry it took 3 days to get accepted ,get car and finance all done and dusted in that time with great customer service and help all the way..dean topliss dealt with me pam shaw and i would not hesitate to recommend to friends..thanks for all your help… Read Full Review

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★☆☆☆☆

“BAD”

Written on: 30/04/2015 by Allen402 (1 review written)

after checking online for a car loan this site popped up. I then proceeded to apply because the ad says that they have a very good acceptance rate, but was then refused and now have a mark on my credit rating because i applied and got refused at the 1st stage saying the needed more info which I had provided in full, what a joke and waste of time! I couldn't have given any more as they had all details. i WOULDN'T recommend this site to anyone trying to get finance as the ads aren't as good as… Read Full Review

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Tonysense's Comment

Written on: 20/05/2015

How is that their fault? If you use a comparison site, those site effect your credit score.
Unfortunately, when you apply for a loan or credit, there is a possibility that you will be refused. Especially if you do not fit their specific requirements etc.

I used Car Loan 4 U and had no issues.

I would go and do a credit check and see why you were refused. There could be a mark on your report for something that you were not even aware of.

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★★★★★

“car loan process”

Written on: 25/04/2015 by gonezhovis (1 review written)

Great service, no hassle at all. Would recommend to anyone. Big thanks to the person I dealt with fir making things si simple… Read Full Review

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★★★★★

“Helpful and friendly”

Written on: 23/04/2015 by DaveBrad (1 review written)

I found the whole experience from Car Loan 4 U was great the staff were helpful and friendly they guided me through the whole process with ease they were very professional at well as being helpful and friendly at the same time and i would have no hesitation in recommending Car Loan 4 U to anyone who was looking for car finance… Read Full Review

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★★★★★

“Very easy, quick, professional service”

Written on: 15/04/2015 by Almaj104 (1 review written)

The whole process from phoning for information, finding a car and completing the deal was so quick and easy!.. All of the staff i spoke to and deal with were extremely helpful and informative! I recieved emails every step of thre way keeping me updated on what to do next (as i was at work and coulnt talk on the phone) I have already reccomended their services and i picked up my new car yesterday!... Thank you for a first class service,!! EXCELLENT!!… Read Full Review

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★★★★★

“Fantastic company”

Written on: 06/04/2015 by Kazza1666 (1 review written)

Where do I start, from start to finish car loan 4 u where just fantastic, thanks to there team I will be driving my new car on Thursday, thank you all so much for putting up with me this last week an 1/2, thank you to Jemma and Vicky for answering my emails and my calls , thank you all so much we are just over the moon, will def recommend to my family and friends… Read Full Review

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★★★★★

“Shena Power”

Written on: 01/04/2015 by Markymorris (1 review written)

I was trying to complete a last minute deal and Shena was fantastic with her support and continued efforts to make it 100% perfect. She was available when it mattered but also out of hours and gave me peace of mind even when the time was slipping by for the deal. Well done Shena customer service was amazing and thanks for putting the smile on my face when I collected my car as it was with your persistent efforts that you made it happen thanks… Read Full Review

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★★★★★

“All Round Fantastic Service”

Written on: 01/04/2015 by gdBowen268 (1 review written)

Fantastic all round, would recommend not pushy at all. Shena Power was great made the hole experience great from start to end… Read Full Review

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★★★★★

“Simplest process EVER !!!! ”

Written on: 31/03/2015 by Yoselin258 (1 review written)

Paperless, quick and easy to understand. Staff are an absolute pleasure to deal with - dedicated account manager throughout the whole process who doesn't mind easy questions will ist definitely recommend and deal with again… Read Full Review

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★★★★★

“Superb Service”

Written on: 24/03/2015 by GodsonCJA (1 review written)

The service I recieved from Car Loan 4 U was absolutely superb. My dream car has always been an Audi TTS and I always thought to myself that due to my credit history, I wasn't likely gonna ever get such a top of the range car but the staff at car loan 4 U manager to perform wonders. They got me the best deal they could which fit nicely into my budget. It's a shame I can't mention names but I just would like to use this opportunity to say thank you very much Car Loan 4 U and I hope the… Read Full Review

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