Written on: 17/05/2013 by steveben (3 reviews written)
I recently spoke to CarLoans4U about a loan to purchase a used vehicle. I went to the web site and ran the loan information through the loan calculator and the system cam back with a figure. On the basis of this figure, I decided to proceed with the loan application and the following day I received a text telling me that the loan had been approved in principle and would I please call them to progress the matter. This I did at about 12:00 noon. I told the sales advisor of a particular... (read more)
Visit carloan4u.co.ukWritten on: 15/05/2013
Why can't someone talk to me when I ring them? Fair enough they will call me back..... never do! Go to ring them back and act suprised when no one has , apologise and say we will call you back....never do! 5th time lucky! No poor service POOR POOR POOR! (read more)
Visit carloan4u.co.ukWritten on: 02/05/2013
Great service and a good deal. Exceeded my expectations. Arrangements were made in less than a week and I received regular updates on progress. Tommy found a good product for me and explained clearly what information I needs to supply. We used emails to move things along quickly and this worked well. I would certainly use car loan 4u again and and recommend them to family and friends. (read more)
Visit carloan4u.co.ukWritten on: 01/05/2013 by laalam (2 reviews written)
i didnt think i coould ever get a car loan as i had very bad credit , but car loan 4 u helped me and helped me find the right car which i also got for a bargain price nearly trade price , i am paying more interest but i did expect it , overall famtastic service and very quick turnaround you could be driving away within a few days. (read more)
Visit carloan4u.co.ukWritten on: 28/04/2013 by Sue_H_10 (1 review written)
They managed to arrange for me to refinance my existing car that was on a very high interest rate saving me £2500 over 3 years. I'm really happy and will go back to Car Loan 4 U when I decide to upgrade my car. Would definitely recommend them. He worked around my timescales and was very accurate with all the details and helped me through the whole process. Thanks for your help. (read more)
Visit carloan4u.co.ukWritten on: 25/04/2013
My friend recommended Car Loans 4u to me straight talking no nonsense what you want you can have. Expert advice no charge just plain and simple no nonsense friendly service from people who I believe genuinely cares about it's customers. Hassle free from the beginning and your worries sorted out best part is the GAP insurance never actually thought of it but it has given me peace of mind. The car was delivered before the agreed time and the lady who delivered it went through the car... (read more)
Visit carloan4u.co.ukWritten on: 25/04/2013
The company has enabled me to purchase a new motorcycle. The level of customer service was excellent. The process was very quick and efficient. I have had finance problems since my divorce. They were able to find a company that would finance my purchase. I would recommend them. (read more)
Visit carloan4u.co.ukWritten on: 24/04/2013 by Jasminemorgan (1 review written)
At first i thought carloans4u was a scam or they were going to charge me ridiculous amounts of interest because my credit isnt brilliant. My sales assistant was so good! He talked me through everything and helped me with 3 or different cars until i found the right one, and didnt get annoyed with me calling a million times because of the diff cars or just checking the process of the application.and i got 7.5%! I felt like he was excited for me to get my new car aswell which was nice and i... (read more)
Visit carloan4u.co.ukWritten on: 23/04/2013
To be fair I was reluctant at first before applying. Just seemed to good to be true However I was pleasantly surprised! Easy and very helpful and the recommended dealer was a must All the girls in the office were just great. Thankyou (read more)
Visit carloan4u.co.ukWritten on: 20/04/2013 by Greighauley
I was a bit sceptical to begin with as this was a random site I had googled. Now the finance has gone through and I have my car sitting on the drive! There is no need to be sceptical at all! Awesome customer services and they was really good at getting back to me. Would highly recommend them to a friend. :) (read more)
Visit carloan4u.co.ukWritten on: 20/04/2013
The advisor was so helpful kept us informed all the way from start to finish and got the money within a week so happy (read more)
Visit carloan4u.co.ukWritten on: 18/04/2013 by Jayfrost37
I would just like to say a big thank you for everyone at Car Loans 4 u. Mainly a very big thank you to Scott who we dealt with. He provided us with a an amazing service. Right from the first phone call Scott was very polite and friendly (no pushy sales or pressure ) which made me feel even more comfortable about using this service. I was absolutely amazed by the fact that with this service you get to know first before looking at a car weather or not you have been accepted for the finance.... (read more)
Visit carloan4u.co.ukWritten on: 17/04/2013 by hodgey41
i was not very optimistic when first applying as my circumstances where a little unusual and my history not so great, there are also plenty of ripoff merchants out there so was also pretty dubious about the whole thing. am happy to say i was completely wrong, these guys are great, ask no "akward questions" and make no false promises. they got my finance when nobody else could and also at a very reasonable rate. i chose my car from their webcars4u site and had it delivered for free!. i would... (read more)
Visit carloan4u.co.ukWritten on: 16/04/2013 by Hayley5385 (1 review written)
I decided to use Carloan 4U as my credit history wasn't very good and felt nervous applying else where. The whole process was very simple and quick. The staff at Carloan 4U are amazing, my advisor Rob was absolutely brilliant. He was polite, customer focused and helpful. He kept me informed every through every step of the process and ensured I understood everything. There was no pressure or hassle from the team, just support in financing my new car. Once I found the car I wanted it was plain... (read more)
Visit carloan4u.co.ukWritten on: 16/04/2013 by WSantos (1 review written)
Grabbed a fantastic deal with CarLoan4U and the service provided was second to nonw. It took some haggling before we reached a deal. The first monthly payment quoted was way out of my budget but the person who was looking after me agreed to discuss the case with the lender (Barclays) and the interest rate was massively reduced which made the deal possible and saved me nearly £2K. The trouble was getting the dealership (BCC Motor Group in Bolton AVOID AT ALL COST, TERRIBLE AND ARROGANT... (read more)
Visit carloan4u.co.ukWritten on: 16/04/2013
Found whole process of applying for finance and money going directly to dealership very smooth and efficient. I was always kept informed of progress and had an especially keen and professional advisor, Gareth who I was most impressed with. Good loan rates, certainly when compared to that offered by my bank; and ability to repayments early etc very useful. (read more)
Visit carloan4u.co.ukWritten on: 15/04/2013 by scots_lad37 (1 review written)
OUTSTANDING SERVICE FROM START TO FINISH. NO COMPLICATIONS NO PRESSURE TO COMMIT WAS PROCESSED IN A TIMELY MANNER OUTSTANDING CUSTOMER SERVICE NO MORE 2 B SAID REALLY, TRY FOR YOURSELF TO SEE HOW QUICK, EASY & EFFORTLESS THE PROCESS IS FROM A 2 B. (read more)
Visit carloan4u.co.ukWritten on: 15/04/2013 by joepaul05
Carloans4u was so easy to fill out the online form, decision by next morning.keep me inform on what stage they was upto and only took 4 working days to sort everything out. They where very easy to talk to and eager to help. Really happy with the service.would definitely recommend carloans4u. (read more)
Visit carloan4u.co.ukWritten on: 15/04/2013 by sweekes
+After reading so many good reviews on here I Applied online on the 7th, had an email the next day , the 8th, congratulating me on being accepted and said they would be in touch shortly with the details. The next day, the 9th got the same email again but no other contact. Phoned them on the 9th and was told the person i needed to speak to was on the phone and he would ring me back... no phone call. Rang again on the 10th and was told exatly the same. Gave my details again and waited for a... (read more)
Visit carloan4u.co.ukWritten on: 15/04/2013
Was pleasantly surprised how easy it was to get finance approval. I had very good continuity with the same advisor, Gareth. He was very professional and I was most impressed with him. Good rates- would not find from a bank. Would recommend to others. (read more)
Visit carloan4u.co.ukWritten on: 14/04/2013 by janepeachey1 (1 review written)
I would like to say a very big thank you to jo Wiseman at the carloan4u team, she was very helpful and even found my car for me. jo kept me updated and advised me throughout the whole process, jo is a credit to carloan4u I would recommend this company to family and friends and would be a bonus if they had jo as there advisor. (read more)
Visit carloan4u.co.ukWritten on: 13/04/2013
My credit history wasn't perfect, when i looking for a car i found a 100% acceptance finance provider. The carloan4u.... Every thing was perfect, they tell me that I am accepted for car beetween 2500 and 7500 pounds. after that they asking me to find a perfect car for me. i view about 13 cars over 2 weeks. when i find what i want they transfer me to loan provider "Advantage finance". Carloan4u offers me 246 pounds repayments plan over 36 months for car worth 7000 pounds. sounds good for... (read more)
Visit carloan4u.co.ukWritten on: 12/04/2013 by Kcof81
I made a online application for my loan on Thursday night, by Friday dinner time my loan was fully excepted, and I went to test drive my dream car BMW 1 series on Friday night. I told them I wanted the car. Saturday morning my adviser at car loans 4 u emailed me my agreement with I signed and emailed back to him. They gave me the choice of paying £40 for a same day bank transfer on the Monday or wait til weds for free which I did only because I wasn't free to get my car on the Monday. I got... (read more)
Visit carloan4u.co.ukWritten on: 10/04/2013 by Falshittabey
Everyone was very helpful but my greatest appreciation goes to Scott Baguley the Car Finance Adviser who dealt with me from start to finish & Tilly, the lady works on the Payout team. They were all extremely efficient & professional. (read more)
Visit carloan4u.co.ukWritten on: 05/04/2013 by Scarll2 (1 review written)
thank you to all the team. It was getting near to the end of our lease car and having being refused credit on a new one we decided to approach car loan 4u just and were delighted when our application was approved to buy our leased vehicle. When speaking to various people they made us feel worthy again. (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013 by Lfcreds (1 review written)
I spoke to a guy called josh as friendly as they come in fact his whole team was.The deal was good as my credit history was poor,the deal was done over a bank holiday weekend I thought it would drag out because of this.How wrong I was there was people there all over the bank holiday keeping me informed every day by phone calls and text I got a text on the Tuesday to say the deal was done and a phone call in the evening to say I can pick me car up on the Wednesday great service very friendly... (read more)
Visit carloan4u.co.ukWritten on: 28/03/2013 by SimonsFace (1 review written)
I have been wanting a new car for a while and I used Carloan4u after seeing that my Experian credit score was a decent 943 and in the 'Good' bracket. I thought that I should be able to get credit at a decent-ish rate now. I filled in the simple form online and sent it off, to which I got an email in a very fast 10 mins or so saying that my details were being checked by an advisor... Another 10 mins later and Yes, I'd been approved "in principal" for a sum of £9,000. The 'in principal' part... (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Thank you for leaving your feedback. We're very sorry you didn't have a good experience of using our services, and are concerned by your description of events as this is not in line with our normal processes.
We would be grateful if you could email us your details to contact@carloan4u.co.uk in order for us to pull an audit trail and fully investigate the circumstances surrounding your application. From there we will be able to provide you with a full response and explanation.
Thank you in advance.
Customer Services
contact@carloan4u.co.uk
Written on: 28/03/2013 by Davepug
I was looked after from start to finish, Excellent service, Thank you car loans 4 u. (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Thanks very much for the review... We hope you enjoy your new car!
Customer Services
contact@carloan4u.co.uk
Written on: 28/03/2013 by Lollypopalulu (1 review written)
[name removed] was amazing he sorted everything out for me. Excellent customer service. Excellent communications. Slight delays but that was with the car company not with the loan! I think [name removed] deserves a pay rise and a huge bonus!! (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Thanks so much for your comments! It's great to hear that you were happy with the service, and it means a lot that you've taken the time to leave your feedback.
Happy driving!
Customer Services
contact@carloan4u.co.uk
Written on: 26/03/2013 by Michaelmcgonigle
Great service from carloan4u from start to finish. Can not thank [name removed] for such a great service from start to finish. Always available at every turn and call . Car dealer who I purchased the car from seemed to drag their heels however [name removed] and carloan4u chased them up for me and soon got the deal sealed in no time .once again thank you [name removed] and all at carloan4u. Michael McGonigle. (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Fantastic - we're so happy you were pleased with the service you received from us. It's great to get feedback like this, and we share all reviews with the entire team.
We hope you enjoy your new car, and look forward to helping you again when you're ready to upgrade!
Customer Services
contact@carloan4u.co.uk
Written on: 26/03/2013
I would definitely recommend to use car loans 4 u, they are fantastic!!! From the minute I applied to the minute the money was paid to the car dealership I was kept in full contact! My advisor [name removed] was fantastic, honest and so helpful, he explained everything in plain English!! I applied on a Friday tea time and picked my car up all paper work complete on the Tuesday !! Brilliant!! (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
This is a brilliant testimonial of our services - thanks so much for taking the time to leave your review.
We aim to deliver first class customer service, so it's fantastic to be able to pass comments like this onto the team.
Thanks again, and enjoy your new car!
Customer Services
contact@carloan4u.co.uk
Written on: 25/03/2013
Quoted charge for loan was £30pm higher than their website and all other companies approached. Makes me wonder whether this is their commission ? (read more)
Visit carloan4u.co.ukWritten on: 26/03/2013
Hi - thanks for your feedback. We're sorry you were disappointed with the quote that we provided. We always quote the best rate available across our panel of lenders.
Our online car finance calculator is designed to give indicative figures, however we can only confirm rates and repayment details based on a full application and credit profile.
We hope you were able to source our car finance elsewhere.
Customer Services
contact@carloan4u.co.uk
Written on: 23/03/2013 by aitch890
Carloan4u has been fantastic, my advisor Rob was great, he was replied swiftly to emails or phone calls and kept me informed for ever single step to getting my car finance sorted, I would recommend these to everyone, fabulous customer service and the best deal for me, I couldn't have asked for more, thank you carloan4u and especially Rob (read more)
Visit carloan4u.co.ukWritten on: 26/03/2013
Thanks so much for the feedback - we're really pleased we could help, and will let Rob know how happy you were with the service.
Enjoy your new car!
Customer Services
contact@carloan4u.co.uk
Written on: 20/03/2013 by mike9053 (1 review written)
Whilst searching for my next car on Autotrader, I saw the ad for car loans 4u so I thought I would apply as I was going to fund my next vehicle anyway. I went through the application process, which was easy and straightforward and within a day I was contacted to say that I had been approved in principle and to start looking for my car. I found a car that met the criteria and contacted my advisor Gareth, and e-mailed him the details of the car along with the dealer's details, I put a small... (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Brilliant - it's great to hear that you found the process straight-forward and were happy with the service you received. Thanks very much for taking the time to leave your review.
Enjoy your new car!
Customer Services
contact@carloan4u.co.uk
Written on: 18/03/2013 by WILLIAMWATTERS (1 review written)
EXCELLENT SERVICE FROM MARK PRITCHARD IN FINDING THE APPROPRIATE LOAN FROM LARGE ESTABLISHED ORGANISATION AND FOR THE SERVICE HE PROVIDED DURING THE PROCESS. (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Thanks for your comments - we're really happy you were pleased with the service we provided, and hope you enjoy your new car!
Customer Services
contact@carloan4u.co.uk
Written on: 18/03/2013
No fuss or hassle good service when you need another car ,up to you to see what you can or can't afford which is good ,one's not treated like an idiot.Only negative is trying to sell you insurance but then that's fair enough and up to you whether you take it up or not.Charge is quite high but given the smooth running is worth it.So thank you would use again ,but not for a few years I hope. (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Hi - thanks very much for leaving your feedback, we're really pleased we could help get you into your new car.
Happy driving!
Customer Services
contact@carloan4u.co.uk
Written on: 15/03/2013 by Jonyoud
Rob Phillips helped me with obtaining my loan. I was supported through the whole process and was really looked after. The service was fantastic! (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Brilliant - thanks for the review! We'll pass your feedback onto Rob.
Enjoy your new car!
Customer Services
contact@carloan4u.co.uk
Written on: 15/03/2013 by callaghan1972 (1 review written)
I chose Car Loan 4 U as my brother in law had recomended them. From the get go, they were friendly, consultative and not at all pushy. I secured the finance then selected the car. I went to a main dealer (Evans Halshaw Vauxhall in Middlesbrough) and bought a 2007 Vauxhall Zafira. Car Loan 4 U did all the relevant checks, got the paperwork sent over in a timely fashion and paid the car dealer very quickly. The problem I had was the car I bought from Evans Halshaw should never have been... (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Thanks so much for taking the time to leave your feedback. We're sorry to hear that you had a bad experience with the dealership, and are really pleased that we were able to help get the problems resolved.
We hope you are able to finally enjoy your new car!
Customer Services
contact@carloan4u.co.uk
Written on: 15/03/2013
Very good communication and attention to detail [name removed] and thanks. Anyone needing a car loan it just doesn't get any easier. Much better than dealing with the dealer or their financial guys !! (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Thanks for your feedback! This is exactly the experience we aim to provide, so it's great to hear that we got it right for you.
Enjoy your new car, and we hope to be able to help you again in the future.
Customer Services
contact@carloan4u.co.uk
Written on: 14/03/2013 by johnguldberg (1 review written)
My name is john guldberg, I don't usually fill in these surveys, but i felt I had too write in to compliment the service I received from Carloans4u. My 1st time dealing with them and it was 1st class service.the adviser I dealt with [name removed] was fantastic to deal with.[name removed] was upfront about everything, he was very friendly,informative and reassuring. There was no pushy sales patter or patronising, the whole service was very fast and as I write this I'm over the moon to be... (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Thanks so much for your review! We really appreciate your comments, and it's great to hear that you were happy with the service you received from us.
We hope you're enjoying your new car!
Customer Services
contact@carloan4u.co.uk
Written on: 14/03/2013
Very efficient and professional, paid out finance within 2 days of finding a car. Staff were always helpful throughout the whole process. Great service and would recommend to anyone (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Thanks very much for taking the time to leave your review! We're so pleased we could help, and will pass your comments onto the team.
Happy driving!
Customer Services
contact@carloan4u.co.uk
Written on: 14/03/2013
Summary- Matt M - got me the finance needed for my Range Rover Sport at an amazing APR rate. Customer service excellent- process simple-payout within 24 hrs. Great company, great team. (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Fantastic - it's great to get feedback like this, and we're really happy to have helped.
We hope you're enjoying your new car!
Customer Services
contact@carloan4u.co.uk
Written on: 14/03/2013
pHone call after phone call and no response .....he is on another line!! Bloody t@@ssers!!! (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
We're sorry you were disappointed with the service you received from us, and hope you were able to find your finance elsewhere.
Customer Services
contact@carloan4u.co.uk
Written on: 14/03/2013
I feel I need to express how impressed with the the customer service I am, [name removed] at carloan4u has truely bent over backwards for me. First off [name removed] kept in touch via email, she responded to all my finance questions in record time making my search very easy, once I found my car and begun the finance process [name removed] had her work cut out as I needed the car for the weekend but worked 7.15am-6.15PM so with only 45mins at lunch to speak to her. [name removed] bent... (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Thanks for the review! It's fantastic to get feedback like this, and we're really happy we could help.
We hope you're enjoying your new car!
Customer Services
contact@carloan4u.co.uk
Written on: 13/03/2013
Thank you to all the team who helped me get car finance. Was really worried because of my credit rating but needed a car for work. thank you to Scott for helping me with all the paperwork. Very fast service, in touch with me all the way through it. Was able to search for the car i wanted and got a really good deal. Pick my new car up at the weekend...can't wait. Thanks again. (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Thanks very much for your feedback! We'll pass your comments onto Sean, and are really happy we could help.
We hope you're enjoying your new car!
Customer Services
contact@carloan4u.co.uk
Written on: 13/03/2013 by ABW63 (1 review written)
Terrific staff, followed their advice and have the car i wanted , painless, professional and quick. (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Brilliant - this is great for us to hear. Thanks very much for the review!
We're really happy we could help, and hope you're enjoying your new car.
Customer Services
contact@carloan4u.co.uk
Written on: 12/03/2013
Excellent Customer Service. Fast & Efficient Service!!! Highly Recommended!!! We will use this excellent service again. We will also recommend Car Loan 4U to friends and family. (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Thanks for the review! It means a lot that you'd recommend us, and we're really happy we could be of service.
We hope you're enjoying your new car!
Customer Services
contact@carloan4u.co.uk
Written on: 12/03/2013
Excellent customer service and very helpful staff would use again (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Brilliant - we're really happy we could help.
Happy driving!
Customer Services
contact@carloan4u.co.uk
Written on: 11/03/2013 by ATP2013 (1 review written)
Well recommended! Easy application process, quick response and decisions, helpful and professional staff who saw things through from start to finish (thanks Matt & Shelly). Great selection if garages to choose from if needed, good communication between car dealer and carloan4u. The whole process took under a week and we are now driving our lovely new car!! (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
Fantastic - we're really pleased we could help!
Enjoy your new car, and we hope to be of service again in the future.
Customer Services
contact@carloan4u.co.uk
Written on: 11/03/2013 by ABLAKE1986 (1 review written)
excellent service i would like to thank [name removed] who looked after me all the way no question was to much would recommend (read more)
Visit carloan4u.co.ukWritten on: 02/04/2013
It's great to hear that you'd recommend us - thanks very much for your review!
We hope you're enjoying your new car!
Customer Services
contact@carloan4u.co.uk
As rated by real users
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Klain's Response to Kcof81's Review
Written on: 14/04/2013
I'm Marsha Goodman, and I'm a Mortgage Loan Officer committed to helping all of my clients fully explore their home loan options and feel confident about their choices. In my 35 years of experience working with third party affordable housing assistance programs, conventional conforming and "jumbo loans", government loans, home equity lines of credit and investment property loans and more, I've been able to share my knowledge of the mortgage industry and especially the Peartrees City market. My website offers resources and calculators for your convenience, and I’m available to assist you at any point along the way toward meeting your home loan goals.Email Us: honestloans@outlook.com