A Matter of Fax www.amatteroffax.com Reviews

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1.3 stars
Average rating for this product is: 1.3 out of 5

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Average Ratings for A Matter of Fax www.amatteroffax.com

  • Customer Service1.3 stars
  • Quality of website1.6 stars
  • Value for Money2 stars
  • Overall rating1.3 stars

8 Reviews For A Matter of Fax www.amatteroffax.com

  • Guest 9th May 2009

    Reviewer rating: 0 stars


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    Good Points: None


    Bad Points: see above.


    General comments: I ordered an item which is still listed as in stock, but actually wasn't.
    A Matter of Fax charged my credit card anyway. I have cancelled the order but they still haven't taken the charge off my card.

  • Guest 19th Dec 2008

    Reviewer rating: 0 stars


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    I felt their advertising was misleading regarding original or compatible. Advertising says both-that's deceptive in my opinionDefective merchandise was a nightmare for me to return, took me almost a month to finally get the toner, then I had to go to the UPS location and return the box. I found it difficult to obtain a shipping label from them, they tried to get away with me having to ship the defective product back on my dime.

  • Guest 30th Oct 2008

    Reviewer rating: 0 stars


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    You have 30 days to return an item. It took 30 days before the broken item was shipped to me. Then, when I realized it was broken, they refused my claim as the 30 days were up. Or, if it's within the 30 days, they will charge $50, or 2%, whichever is greater, to take it back.

  • Guest 2nd Jun 2008

    Reviewer rating: 4.5 stars


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    A Matter of Fax offer honest, fair prices and if you have a price from some other supplier they usually can beat it. The parts they can supply you are always new and unusedNever had a problem with them with 5 orders so far. They got the parts to me when promised. I strongly recommend them when you are searching for an obsolete part.

  • robpnjr 21st Nov 2007

    Reviewer rating: 5 stars


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    I love using their sight to search for all my parts.
    The Motorola part I received was in original packaging, and works fine, and
    I was very surprised they could locate the part for me. I am using them now for all my
    RFQ's. Visit them at www.icdigitalelectronics.com.

  • mrcoin 19th Nov 2007

    Reviewer rating: 0.5 stars


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    They got a lesson on how credit card charge backs work.
    Don't waste your time.

  • matteroffax 8th Nov 2007

    Reviewer rating: 0 stars


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    I recently ordered from them a 2GB DDR PC2700 kit from them for $58.58. I received it yesterday and attempted to install the memory in my desktop PC only to find that it didn't fit in the DIMM slots. Upon closer examination I found that what they sent me was DDR2, not DDR, which has a slightly different form factor.

    I called their support line and explained the situation, requesting an RMA. The script reader there said they could not accept an already opened software package. I explained ...

  • bluetele Rank: Lance Corporal 18th Apr 2007

    Reviewer rating: 0.5 stars


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    Ordered a printer... received confirmation of order, my credit card was charged (4/10). Then, I got a strange email regarding rebates- not applicable to my order. Then, a message that they "oversold" the product - The same email indicated that they were working with the manufacturer to get more... In the meantime they kept me on 'hold' (with no printer).

    I received notification of merchant refund on 4/15.

    Good luck. I don't think they know how to manage inventory.