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| Customer Service | 10/10  |
|---|---|
| Quality of website | 5.2/10 |
| Value for Money | 4.4/10 |
| Overall rating | 4.2/10 |
Full review by
Guest.
on 2nd Jun 2008
User Rating : 9
Respect :
0
Bad Points: none
General comments: A Matter of Fax offer honest, fair prices and if you have a price from some other supplier they usually can beat it. The parts they can supply you are always new and unusedNever had a problem with them with 5 orders so far. They got the parts to me when promised. I strongly recommend them when you are searching for an obsolete part.
Guest.'s review and ratings | 65 words
Review by
robpnjr
on 21st Nov 2007
User Rating : 10
Respect :
0
I love using their sight to search for all my parts.
The Motorola part I received was in original packaging, and works fine, and
I was very surprised they could locate the part for me. I am using them now for all my
RFQ's. Visit them at www.icdigitalelectronics.com.
robpnjr's full review | 91 words
Review by
mrcoin
on 19th Nov 2007
User Rating : 1
Respect :
0
They got a lesson on how credit card charge backs work.
Don't waste your time.
mrcoin's full review | 46 words
Review by
matteroffax
on 8th Nov 2007
User Rating : 0
Respect :
0
I recently ordered from them a 2GB DDR PC2700 kit from them for $58.58. I received it yesterday and attempted to install the memory in my desktop PC only to find that it didn't fit in the DIMM slots. Upon closer examination I found that what they sent me was DDR2, not DDR, which has a slightly different form factor.
I called their support line and explained the situation, requesting an RMA. The script reader there said they could not accept an already opened software package. I explained ...
matteroffax's full review | 463 words
Review by
bluetele
on 18th Apr 2007
User Rating : 1
Respect :
0
Ordered a printer... received confirmation of order, my credit card was charged (4/10). Then, I got a strange email regarding rebates- not applicable to my order. Then, a message that they "oversold" the product - The same email indicated that they were working with the manufacturer to get more... In the meantime they kept me on 'hold' (with no printer).
I received notification of merchant refund on 4/15.
Good luck. I don't think they know how to manage inventory.
bluetele's full review | 76 words
