Moneybookers Reviews - www.moneybookers.com

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Latest Reviews

★☆☆☆☆

“they'll keep your money”

Written on: 12/04/2014 by fonz_ie (1 review written)

Moneybookers used to be a decent company, but the change to Skrill was more then just a different name, they've changed the purpose of the company as well, now it's "let's keep the money", they will think of something new every day to delay giving you your money, you can receive payments in your account, you can put money in your account, but you can't retrieve money from your account, nor can you pay anything with your account, it takes ages for them to reply if they reply at all, it took me… Read Full Review

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★☆☆☆☆

“Skrill going bust?”

Written on: 09/04/2014 by LeilaniSnow (1 review written)

Skrill has stolen £1,000 of my money. I made a transfer from my bank account to Skrill account in Dec-13 but it has not been showing as funds in the Skrill account. No response to my emails and calls. I can only assume that the company is now going into liquidation and I shall have a very long wait to see if I get anything back at all. This is a very serious development in the financial services industry and I can only hope the Directors of Skrill are found and prosecuted for illegal trading… Read Full Review

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★★★☆☆

“OK one”

Written on: 21/03/2014 by Z0R011 (1 review written)

I use Skrill to pay for the game. It is ok. Now I write it because it ask me write. lol… Read Full Review

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★☆☆☆☆

“Worst service ever”

Written on: 20/03/2014 by IMExperts (1 review written)

I'd suggest everyone NEVER EVER try or use this service, honestly they do not care about their customers and treat you like beggars (even they're holding your OWN HARD EARNED MONEY). I was facing a simple issue of Date of Birth verification, and had sent all the documents, on the live support they said its been verified and the senior support team will contact you in 2 business days, let me tell you the "2 business days" deadline is a BOLD claim, they never contact you back until you hit hard… Read Full Review

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★☆☆☆☆

“Non existant Help Team”

Written on: 01/03/2014 by Roland452 (1 review written)

I used my first Skrill account for payments only, no withdrawals, and experianced no problems. However, since i wanted an account in different currency, Skrill says that you have to close the existing one and open a new one. So i did. When i tried to add my credit card, there was a message that its being already used by a different account. Ok i thought, it might take a day or two to erase the data...after 10 days i still cannot add the card. I wrote 3 e-mails to Skrill - two with questions and… Read Full Review

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★☆☆☆☆

“Skrill has terrible service”

Written on: 30/01/2014 by melai1575 (1 review written)

I am part of a company that does mystery shopping and my payment goes to Skrill (no choice unfortunately.) In the past, I was able to get my money transferred to my bank account without much issues. For my recent payment, I have raised multiple tickets in order to resolve whatever issue they think there is (I'm getting a rejection on withdrawal no matter what I used, whether bank transfer, debit card etc). I also called their support team and followed the instructions to the letter such as… Read Full Review

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★★★★★

“Only Complainers Leave Reviews”

Written on: 18/01/2014 by deemac80 (1 review written)

I have never had any issues with this company and in my experience if there is a delay in receiving funds it is usually something wrong that you have done. I have used this company for 4.5 years and I have never had a problem. I would most definitely refer my friends to this site. Although they are ceasing offering gambling transaction in Canada, I will still use them as my web wallet. They have always paid me without delay and I will continue to use them… Read Full Review

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Joebloshow's Response to deemac80's Review

Written on: 02/02/2014

You are a pee on and an idiot. Hundreds if not thousands have had issues with this company, myself included. They rarely reply to emails. I sent 5 in the last month. Guess how many were answered? Zero. "Only complainers leave reviews"? That is such a stupid statement if baffles my mind. Even bad companies have few transactions that are fine. However, if you were trying to get 1200 dollars from your Skrill account to your bank account and have had to jump hoops and make 5 long distance calls and had to listen to their idiotic hold music with a message that you will be transferred to the first available rep every 20 seconds and still not get to speak with anyone, you'd be whining like a school girl. So please understand that just because you have had no problem does not mean that they are a good company for all.

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★☆☆☆☆

“I made the mistake of placing an order through a...”

Written on: 11/01/2014 by swbconsumer (1 review written)

I made the mistake of placing an order through a website that used Moneybookers (skrill.com) to process payment. After paying for the product, I never received it. The merchant's e-mail address was invalid, and the Live Chat feature on the merchant's website was no longer active. I contacted Moneybookers (skrill.com) immediately to inform them of the situation. The only e-mail I ever received was an automatically generated response with a case number and no other information. They never… Read Full Review

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★★★★★

“better than paypal ”

Written on: 08/01/2014 by fordcd (2 reviews written)

better than paypal skrill respect the client and easy to use… Read Full Review

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★☆☆☆☆

“Now on 3rd support ticket, still ignored”

Written on: 06/01/2014 by doug65536 (1 review written)

DO NOT open an account with these fools. I have opened 3 support tickets and had NO response for over a week. My account verification that was supposed to be "2 to 4 days" is now almost two weeks and no money. I think my money that I have there is gone. Don't trust them with your money. Their website is a complete joke. Think they have low fees? Think again, you'll be lucky if you don't lose all the money transferred though skrill… Read Full Review

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★☆☆☆☆

“The worst service ever”

Written on: 20/12/2013

I have tried to withdraw my money from Skrill account about 3 weeks ago but failed. I contacted their so-called help team to solve my problem but I received no positive results till now. Instead of solving my problem they just send me notifications that they have created a ticket for me. I am so sorry for my decision to use their services. I do not recommend anybody to use their services. It is better to pay more than regret later… Read Full Review

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★☆☆☆☆

“What happened to you!?!”

Written on: 18/12/2013

I used to use Moneybookers all the time to transfer money between Hungary and the UK. Tranfer from my Hungary bank account to Skrill's Hungary bank account, then withdraw from Skrill to my UK account. Easy... Then I got an email from them saying that the bank details had changed, so now I should transfer my money from Hungary to their Germany-based bank. OK... why would I do that when I can just transfer from my HU bank to my UK bank? No answer... Called them earlier after several failed… Read Full Review

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★☆☆☆☆

“Worst Customer Service and buggy website”

Written on: 07/12/2013 by cryptexcode (1 review written)

Website is full of bugs. Facing problem with withdrawing money. Their customer service is pathetic. Don't reply to tickets. … Read Full Review

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★☆☆☆☆

“Liers - Bloodsuckers - Worse than animals ”

Written on: 21/11/2013 by jasonming (1 review written)

I'm from Pakistan. Skrill gently robbed my $41 today. Let me tell you their way of crime so you can avoid becoming a victim of their trap: I transferred 188USD to my Skrill account from Odesk. When I transferred these 188USD to my bank account in Pakistan, they sent to me an email confirmation of transferring 186USD, but in actual they converted my money into Euros (at a very, very low conversion rate) and transferred the Euros onto my account. They keep confirming me that they have… Read Full Review

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★☆☆☆☆

“Terrible service, personal and money management!!STAY...”

Written on: 20/11/2013

Service = Terrible Used their instant transaction when the money did not register I emailed them and no answer - Do not use their instant transaction (worse then gambling) Personal = Terrible Non existent - you probably have bigger chance getting answers talking to a computer. Money Management = Terrible No responsibility for their client’s funds So the question is: is it safe - Big NO they could re-mane the website to scram Their should be laws against these services from operating on… Read Full Review

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Harry9's Comment

Written on: 27/11/2013

I can't access my account with Skrill.com from Canada. They send me eamil but I can't go their site while they're in still in business. I think it is a pyramid scheme going bust

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★☆☆☆☆

“Don't wonder if they eat all your money and don't even...”

Written on: 17/11/2013 by becomethecat (1 review written)

Well, my review is no different than some of the existing reviews and the reason is that my experience has been same/similar as others'. They have a terrible service. They apply extra charges at their will and don't even tell you why. Even in you ask them, all you will hear is that - additional charges can be there and we can not be held liable in such event as per the user agreement. How happy it can make someone, one can easily imagine. Man if you are applying additional charges at least… Read Full Review

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★★☆☆☆

“Used to be one of the best”

Written on: 09/11/2013 by LindaBezak (2 reviews written)

Used to love this site but over the last year I had a lot of issue with them. I am not sure what went down with their service but they just wouldn't let me add money. I contacted their customer supports seeking help as I was paying some one online using moneybookers, it take them couple of days to get back telling me that they will enable that soon !!! few weeks later I gave up on this site, they are trying to provide a payment method online, how on earth can it takes them months for an… Read Full Review

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★☆☆☆☆

“Do not use Skrill Moneybookers as your online Merchant.”

Written on: 09/11/2013 by Ctek (1 review written)

Hi I have been using Skrill Moneybookers as my online merchant account and have lost for a total of £7800 in chargebacks. It is the most insecure payment method with zero security. The customer service does not know what they are doing and cant give you a straight answer. They have not been able to recover any of my money at all and cant give you a reason why this is happened. One email said please be patient we are disputing these chargebacks and they have not won a single case… Read Full Review

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★☆☆☆☆

“WORST WEB WALLET I HAVE EVER ENCOUNTERED!”

Written on: 07/11/2013 by greenrich (1 review written)

Moneybookers/Skrill - DO NOT OPEN ACCOUNT WITH THEM! You will regret..... No service whatsoever, they don't reply to emails and as far as I am concerned, they are a bunch of clowns........When I withdrew SGD 51.36, they charge me SGD 4.99 as fees. And then their bank (Royal Bank of Scotland, Singapore) charge me SGD 40.00 as fees to transfer the money to my bank (Maybank, Singapore). This is local bank to local bank, why the international transfer fees? Emails I send them gone unanswered! At… Read Full Review

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★☆☆☆☆

“robbery”

Written on: 30/10/2013

i have send them 20 euros and i never see the money again. the service is poor, they don´t answer my emails… Read Full Review

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