Tesco Reviews

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Latest Reviews

★★★☆☆

“Nothing special”

Written on: 01/08/2015 by eon_flux (3 reviews written)

Tesco express stores - not very good. Lack of potatoes and orange juice but loads of flapjacks and smoothies. Aggressive security. Tesco supermarkets - ok. Good value on some items, poor on others - but that's just supermarkets I guess. Most staff seem fairly helpful. One member of checkout staff seemed to mistake my normal friendly smile for something else, or maybe was the grumpiest person I've ever been served by. Was told by a lady in the 'tesco direct' section (order online products in… Read Full Review

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★★★★☆

“Fab Customer Service, Really Friendly Staff”

Written on: 27/07/2015 by RyanBentley (1 review written)

I was in store number 5127 yesterday and was served by a young lady in the clothing Dept. She was really helpful and went out of her way to get me the clothes I needed. She was really patient with me and popped back forth to get me a couple of different sizes until I got the dress I liked. I've gotta say she was a lot more helpful than some of the girls in the big shops in town. Just felt the need to write this review to say a big thanks… Read Full Review

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★☆☆☆☆

“Purchase of Two Bras”

Written on: 25/07/2015 by 366Stanley (1 review written)

I rarely use Tesco, my husband does the main shop there. However, today I purchased two bras from Altrincham, served by a guy. I have just undone the package and there was a security tag still attached to one. No one stopped me at the exit. But now I will have to ask to husband if he can detach it somehow. Not Happy… Read Full Review

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★★★★★

“Very Helpful couldnt do enough”

Written on: 23/07/2015 by tvMaloney318 (1 review written)

Went into the Kettering Store was served by a lady, I was after a childs flask, she not only showed me to to correct Isle she helped with my selection by asking various details , ie who was it for , how old etc... It was great customer service and is an asset to the store, more people should learn from her as most people just show you to the isle and don't bother… Read Full Review

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★★★★★

“quality/service/prices ”

Written on: 07/07/2015 by AliceAbernathy207 (1 review written)

I am struggling on these reviews I have 2 codes and carnt find out where to put them there both 2142 for a chance to win 1000 Tesco gift card.now what can I say about Tesco I shop at Tesco 2/3 times aweek I enjoy going the staff are very friendly always there to help you and I love the bargains and the quality of the food/clothes I deffo would give it a 5star rating mrs k Keogh xx… Read Full Review

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★☆☆☆☆

“Poor poor service ”

Written on: 11/06/2015 by P6262 (2 reviews written)

Don't have your staff follow me around a store , why would I steal from a crappy shop anyway… Read Full Review

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Eon_Flux's Response to P6262's Review

Written on: 31/07/2015

I agree! I used to get this in the Tesco at Horley all the time.

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★★★★★

“here to help”

Written on: 06/06/2015 by Dixonmz249 (1 review written)

went to your store on the 29 may greet at door ,here to help staff wow they were great ,great customer service… Read Full Review

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★★★★★

“Superior Service”

Written on: 28/05/2015 by Citizen261 (2 reviews written)

I have been using Tescos online to purchase groceries for a number of years having compared with Sainsburys in the early days who provided many more substitutes and were not on time. I recently put in a large order for an event. Not only were they bang on time at the beginning of my delivery slot (which just cost me £1 by the way) but there wasn't one substitute. I also enjoyed a chat with the driver having complimented Tescos on their service which was lovely and reminded me of the sense of… Read Full Review

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★☆☆☆☆

“worst plaver ever”

Written on: 08/05/2015 by Victork1981 (1 review written)

i hated it I wish I never went there waste of time and it should never have been around, what is the point they should have built a sainsburys or asda… Read Full Review

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★★★★★

“ your e-mail to me re £1000 draw every month”

Written on: 02/05/2015 by zpCarter193 (1 review written)

I purchased from you two photo frames which were for photographs of my Grand daughters wedding. They look wonderful and my friends have been asking me where I bought them from and how much they cost. I told them Tesco. They all said they were going to have a look at them when they were in store. I have put them in my lounge on a coffee table and they look great. Thanking you … Read Full Review

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Eon_Flux's Comment

Written on: 31/07/2015

What a strange title...

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★☆☆☆☆

“Very mean people !”

Written on: 21/04/2015 by GiovanniMiller171 (1 review written)

I dislike Tesco with a passion now. I live in Cambridge and work for a charity and drive a minibus. I asked if I could put the minibus in a tesco car park between 1000 and 1430 Mon - Fri, only 1 1/2 Hrs over normal parking allowance. During the day this car park has around 40% full leaving around 60% empty. I asked if I could place the vehicle set away in the corner out of the way. I requested this in writing with no response. After about two weeks I decided to go to the store in person to… Read Full Review

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★★★★☆

“bbh”

Written on: 19/04/2015 by Jovanny275 (1 review written)

Ghhhjhbhhh hbbjjhh bhnñ… Read Full Review

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★★★★★

“reference great service from Tescos Diss”

Written on: 14/04/2015 by dragonlover (1 review written)

Hello,my wife and i have recently been served by a Red haired girl on the self service checkouts in Diss,Norfolk,my wife is very disabled and walks with sticks and i am not in the best of health myself,however,we were struggling to scan our shopping through but this girl on the self service  gave us a lovely greeting with a smile and she was so very helpful towards my wife and i,i cannot praise her highly enough,wish all staff in supermarkets were like her so i hope she gets thanked,yours… Read Full Review

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★★☆☆☆

“EXPENSIVE AND UNTIDY”

Written on: 04/04/2015 by jimmypunter (23 reviews written)

Visited a few days ago before picking up a new car from nearby dealer. Coffee, coke and small sandwich cost almost £8.00!! Tables were packed full of dirty dishes and a young lady with her out of control children at table opposite filing her nails on the table just ignoring her kids. Staff said not a word! Disgusting. Would never return here… Read Full Review

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★☆☆☆☆

“SALES ASSISTANT POOR CUSTOMER SERVICE BARKINGSIDE ESSEX”

Written on: 24/03/2015 by arjun2015 (1 review written)

always doing shopping in Tesco, went to shopping today, from who served me today no hello. no smile. no club card offered. no receipt offered. no bye...............very poor customer service............look like poor recruitment process and training.......24.03.2015… Read Full Review

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Olgit's Response to arjun2015's Review

Written on: 09/04/2015

I'm wondering if something has changed at Tesco that is affecting the staff? In the last 3 weeks those on the checkouts in my local store have noticeably gone from being happy and friendly to surly and distant.

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★☆☆☆☆

“Bad customers services”

Written on: 24/03/2015 by Myreviews11 (1 review written)

I had buy baby milk from Tesco. I taken it to self service till. Milk was packed with plastic security box. While I was paying, one of the staff lady taken the security box off from milk and gave me with shopping bag. As I went to the door the security alarm was started beep. Security guard has called me and checked my bag. He found the small security tag stipe in my shopping bag. It was really annoyed me. I don't know why that staff lady intentionally put that tag in my shopping bag. It's… Read Full Review

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★☆☆☆☆

“Tesco E-mail fiasco”

Written on: 16/03/2015 by Ramseyyy143 (1 review written)

Despite repeated attempts to unsubscribe from tesco e mails I am still receiving on a regular basis e mails addressed to my Aunt who died last year. I have complained to their customer service on numerous occasions and have been repeatedly told these e mails will stop. They still continue and it is distressing to keep seeing my Aunt's name on these unwanted e mails. They even sent me a bouquet of flowers to apologise for the distress caused and promised me the e mails would stop. They have… Read Full Review

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★☆☆☆☆

“treated like a shoplifter in tesco”

Written on: 10/03/2015 by shoppingMum (1 review written)

I visited Tesco store Carlisle, tried the scan and go system went to pay at the end only to have an assistant tell me that all my shopping had to be checked and rescanned by her. I was so embarrassed. What a waste of my time scanning all my shopping then to be treated like a shoplifter. I will be taking my family150 pounds a week to asda from now on. The uncaring staff at Tesco Carlisle should be sent on a customer services course. … Read Full Review

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★☆☆☆☆

“Shocking Customer Service!!!!!! ”

Written on: 05/03/2015 by Humphreylr302 (1 review written)

I am not impressed with the service, the Inverurie store in Tesco. I kindly asked a member of staff from the fruit and veg department if they could help me look for something. And as I asked them, they turned their back and continued speaking to each other this is shocking. I will not be returning. One incident ruins the shops reputation. THEIR JOB IS TO HELP MEMEBERS OF THE PUBLIC NOT HAVE A SOCIAL GATHERING… Read Full Review

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★★★★★

“Knows his cheeses”

Written on: 02/03/2015 by jofordie (1 review written)

I popped into your higham store last Thursday night to get a few bits for a friend. I am down that way for a short break from Cornwall, I decided to buy some nice cheese and wine for her. while looking at the cheese aisle a middle aged man asked if he could help me, all I can say is what a really pleasant and helpful man, also very knowledgeable about cheese. He recommended one he bought himself, Cathedral cheese, and have got to say it is lovely. Its a real pleasure this day and age to get… Read Full Review

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