Tesco Reviews

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★★☆☆☆
2.4 / 5
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Media Gallery for Tesco

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Latest Reviews

★★☆☆☆

“Definate deteriation over the months”

Written on: 29/08/2014

Have experienced this over at least six months. This culminated in our visit tonight to our local store in Upper Boat, South Wales. It was awful, lots of shelves were empty, particularly bread which must have been 90% empty. Prices have been increasing ,not decreasing, and although pack sizes don't decrease too much, the contents definitely are !!!! Will be looking at other supermarkets even though further away… Read Full Review

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★★★★★

“helpful friendly staff”

Written on: 26/08/2014 by Scottf340 (1 review written)

Staff on cooked meat counter friendly and very helpful… Read Full Review

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★☆☆☆☆

“A slight surcharge”

Written on: 18/08/2014 by Samquig (1 review written)

Went into tesco for fuel just received new fuel card was told could use in Tesco and would still cheap fuels,went to toll to get card swiped gave over my tesco card and was told could not use with the fuel card. When I received bill from card provider found that I had payed more than what I would pay if paying by cash or debit card a slight surcharge of 3pence per litre… Read Full Review

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★★★★☆

“helpful staff for printer sale”

Written on: 18/08/2014 by Rice121 (1 review written)

Very helpful member of staff at Tesco Crewe. Advised on printers in sale to ensure I got best one for my needs… Read Full Review

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★★★★★

“Forgot my bank card”

Written on: 12/08/2014 by Jenkinslo404 (1 review written)

I left my bank card in the machine at the kiosk on wednesday 6th august, I never missed it until sunday as I don't use it that much. I phoned TESCO helpline who took my details,and told me the store would ring me in the next 2hours,WELL 6mins later they rang me ,to tell me they had my card and for me to come and collect it when I was ready. I just want to thank your staff at helpline and in store staff at brewery lane store in Bridgend, Everyone today wants to complain ! NOT ME.O… Read Full Review

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★☆☆☆☆

“Scales at tills need calibrating”

Written on: 12/08/2014 by Elliotz216 (1 review written)

I visited Tesco Extra Salford this morning (09:08:14) and was charged £7,26 for vegetables that should only have cost £2.01. The scales at the till where wrong. For instance a small piece of ginger (according to my receipt) weighed a whooping 0.805kg and I was charged £3.05. The actual cost should have been pennies. Although, I stood at the Customer Services for nearly 30 minutes I never heard an order for the till to be closed or even the scales checked. I was asked to leave the store… Read Full Review

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★★★★☆

“Home Delivery Great”

Written on: 10/08/2014 by Amaran79 (1 review written)

Have used home delivery food shopping for ages and they are second to non, click and collect for an item last week left a little to be desired, sent me wrong item had to go back again to collect correct one several days later. Staff were lovely though and I guess these things can happen, have had some great items using clubcard boost, would recommend… Read Full Review

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★★★★★

“fantastic service!”

Written on: 08/08/2014 by Annmaried1 (1 review written)

I regularly shop in tesco in parkhead. 2 weeks ago I was casually doing a normal shop and came across a spillage in a aisle. I immediately told two lovely girls who couldn't have helped anymore . I explained to them that im just after a hip operation and if I fell on that spillage it wouldnt have been very good. The girls immediately cleaned it up and went into the aisle and got the products I was looking for to save me going into it. I totally commend these girls and are a credit to you all… Read Full Review

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★☆☆☆☆

“Couldn't be bothered”

Written on: 04/08/2014 by Darran1971 (1 review written)

Me and my family went shopping on sat - they ask for feedback - but don't respond the same day if it's a negative - gr8 customer service not… Read Full Review

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★★☆☆☆

“Don't shop at tesco shop at asda. More goods for your...”

Written on: 03/08/2014 by Tristanw443 (1 review written)

Don't shop at tesco shop at asda. More goods for your money. More choice. Staff very friendly. Prices consistent week to week. Tesco buy one get one free?? Product is £1 one week, then buy one get one free week for £2.05 ??? Do they think the public are stupid? Shopping is not cheap these days but asda in my opinion is a better choice and more value than tesco and the staff really are friendlier… Read Full Review

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★☆☆☆☆

“CUSTOMER SERVICE DEALING WITH A DELIVERY NOT TURNING UP”

Written on: 02/08/2014 by ivattrgj (1 review written)

Brought a bed on Sat 26/07/14 from Tesco store in Westwood Cross Broadstairs Kent Told we would be contacted by phone re delivery details which did happen. My wife was told the bed would be delivered on the following Sat 2/8/14 but no actual timing could be given. They were informed due to my wife being in a wheel chair could they phone when on the way. Tried to keep track of delivery on the Tesco direct website but couldnt find any trace of the order (using number on receipt).Ensuring the old… Read Full Review

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★☆☆☆☆

“Self serice and Etiquette issue”

Written on: 02/08/2014 by Floyd11 (1 review written)

Today I had a experience which no one should have. I collected my products and went to self-check out machine. I paid the bill and 9.60 was the return amount. I forget to take the 5 pound amount from the machine. There was a next customer who billed their product. They were children and they took water bottle. I just checked the total amount and found I have 5 pound less. I asked the shop representative and he told me that it should be in machine. We check the machine and nothing was there… Read Full Review

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★☆☆☆☆

“every little helps? little charm little character...”

Written on: 31/07/2014 by Elaina1988 (1 review written)

staff ignore you as they blether on tills then continue to laugh n joke with each other as they serve you or they moan about their job to each other stock cages left in front of already cramped aisles so very awkward to shop in its like im a nuisance shopping as staff try to do jobs and they never smile or acknowledge you the store is handy to where i live but think i will walk further for better service… Read Full Review

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★☆☆☆☆

“Cafe”

Written on: 31/07/2014 by Haydenqi154 (1 review written)

As we are long time customers of Tesco at your Cirencester Extra branch, we were shocked to find out that the café had been upgraded well above supermarket level. We used to enjoy our breakfast once a week at this branch. As now we are not aloud to choose the breakfast we like, we have taken our shopping to Morrisons stores, and will not return to Tesco until this has been changed. We think we are not on our own… Read Full Review

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★☆☆☆☆

“Horrible customer service”

Written on: 31/07/2014

First I want to start by saying that staff is poorly trained, they don't know about ongoing deals and promotions. Also they false advertise products and then don't take responsibility for it. Especially disappointed with kingston tescos branch… Read Full Review

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★☆☆☆☆

“Very poor Quality of toys and service”

Written on: 22/07/2014 by Sconder75 (1 review written)

Do not buy any of tescos outdoor toys, absolutely a huge disappointment to children and adults time and time again. Poor quality, overpriced and dangerous...I would really suggest go to somewhere who sells quality products and not be fooled into the passing purchase of poor quality over priced products.i cannot believe that in this day an age a company like this can sell such poor products and get away with not refunding on them… Read Full Review

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★★★★★

“amazing quality and service!”

Written on: 22/07/2014 by Suttonig349 (1 review written)

I love tesco its one of my favourite the quality is great the atmospehere is good and the staff are always friendly and helpful! I am always shopping there I recomment to everyone!… Read Full Review

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★★★☆☆

“The times could be better ”

Written on: 29/06/2014 by Grantham74 (1 review written)

The times could be better… Read Full Review

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★★☆☆☆

“useless checkouts staff”

Written on: 28/06/2014 by doingshopping (2 reviews written)

Tesco service at checkouts is rubbish! Today one item of my shopping has been scanned twice and I noticed that at home only and some coupons has not been scanned at all. Shame! I think it would be better to do shopping at Asda… Read Full Review

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★★☆☆☆

“special offer shelves remain empty all the time at...”

Written on: 27/06/2014 by 1982Nolan (1 review written)

staff appoligetic but tesco sent no goods, I have complained of this before but obviously to no avail. As a rural client I have now cancelled my card. my on line wine orders will now do the same with my 2 car insurances and will cana cel my house insurance quotation. Wanted everything under one umbrella to save problems. NO WAY. … Read Full Review

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