Tesco Reviews

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Media Gallery for Tesco

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Latest Reviews

★★★★★

“Superior Service”

Written on: 28/05/2015 by Citizen261 (2 reviews written)

I have been using Tescos online to purchase groceries for a number of years having compared with Sainsburys in the early days who provided many more substitutes and were not on time. I recently put in a large order for an event. Not only were they bang on time at the beginning of my delivery slot (which just cost me £1 by the way) but there wasn't one substitute. I also enjoyed a chat with the driver having complimented Tescos on their service which was lovely and reminded me of the sense of… Read Full Review

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★☆☆☆☆

“worst plaver ever”

Written on: 08/05/2015 by Victork1981 (1 review written)

i hated it I wish I never went there waste of time and it should never have been around, what is the point they should have built a sainsburys or asda… Read Full Review

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★★★★★

“ your e-mail to me re £1000 draw every month”

Written on: 02/05/2015 by zpCarter193 (1 review written)

I purchased from you two photo frames which were for photographs of my Grand daughters wedding. They look wonderful and my friends have been asking me where I bought them from and how much they cost. I told them Tesco. They all said they were going to have a look at them when they were in store. I have put them in my lounge on a coffee table and they look great. Thanking you … Read Full Review

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★☆☆☆☆

“Very mean people !”

Written on: 21/04/2015 by GiovanniMiller171 (1 review written)

I dislike Tesco with a passion now. I live in Cambridge and work for a charity and drive a minibus. I asked if I could put the minibus in a tesco car park between 1000 and 1430 Mon - Fri, only 1 1/2 Hrs over normal parking allowance. During the day this car park has around 40% full leaving around 60% empty. I asked if I could place the vehicle set away in the corner out of the way. I requested this in writing with no response. After about two weeks I decided to go to the store in person to… Read Full Review

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★★★★☆

“bbh”

Written on: 19/04/2015 by Jovanny275 (1 review written)

Ghhhjhbhhh hbbjjhh bhnñ… Read Full Review

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★★★★★

“reference great service from Tescos Diss”

Written on: 14/04/2015 by dragonlover (1 review written)

Hello,my wife and i have recently been served by a Red haired girl on the self service checkouts in Diss,Norfolk,my wife is very disabled and walks with sticks and i am not in the best of health myself,however,we were struggling to scan our shopping through but this girl on the self service  gave us a lovely greeting with a smile and she was so very helpful towards my wife and i,i cannot praise her highly enough,wish all staff in supermarkets were like her so i hope she gets thanked,yours… Read Full Review

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★★☆☆☆

“EXPENSIVE AND UNTIDY”

Written on: 04/04/2015 by jimmypunter (23 reviews written)

Visited a few days ago before picking up a new car from nearby dealer. Coffee, coke and small sandwich cost almost £8.00!! Tables were packed full of dirty dishes and a young lady with her out of control children at table opposite filing her nails on the table just ignoring her kids. Staff said not a word! Disgusting. Would never return here… Read Full Review

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★☆☆☆☆

“SALES ASSISTANT POOR CUSTOMER SERVICE BARKINGSIDE ESSEX”

Written on: 24/03/2015 by arjun2015 (1 review written)

always doing shopping in Tesco, went to shopping today, from who served me today no hello. no smile. no club card offered. no receipt offered. no bye...............very poor customer service............look like poor recruitment process and training.......24.03.2015… Read Full Review

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Olgit's Response to arjun2015's Review

Written on: 09/04/2015

I'm wondering if something has changed at Tesco that is affecting the staff? In the last 3 weeks those on the checkouts in my local store have noticeably gone from being happy and friendly to surly and distant.

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★☆☆☆☆

“Bad customers services”

Written on: 24/03/2015 by Myreviews11 (1 review written)

I had buy baby milk from Tesco. I taken it to self service till. Milk was packed with plastic security box. While I was paying, one of the staff lady taken the security box off from milk and gave me with shopping bag. As I went to the door the security alarm was started beep. Security guard has called me and checked my bag. He found the small security tag stipe in my shopping bag. It was really annoyed me. I don't know why that staff lady intentionally put that tag in my shopping bag. It's… Read Full Review

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★☆☆☆☆

“Tesco E-mail fiasco”

Written on: 16/03/2015 by Ramseyyy143 (1 review written)

Despite repeated attempts to unsubscribe from tesco e mails I am still receiving on a regular basis e mails addressed to my Aunt who died last year. I have complained to their customer service on numerous occasions and have been repeatedly told these e mails will stop. They still continue and it is distressing to keep seeing my Aunt's name on these unwanted e mails. They even sent me a bouquet of flowers to apologise for the distress caused and promised me the e mails would stop. They have… Read Full Review

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★☆☆☆☆

“treated like a shoplifter in tesco”

Written on: 10/03/2015 by shoppingMum (1 review written)

I visited Tesco store Carlisle, tried the scan and go system went to pay at the end only to have an assistant tell me that all my shopping had to be checked and rescanned by her. I was so embarrassed. What a waste of my time scanning all my shopping then to be treated like a shoplifter. I will be taking my family150 pounds a week to asda from now on. The uncaring staff at Tesco Carlisle should be sent on a customer services course. … Read Full Review

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★☆☆☆☆

“Shocking Customer Service!!!!!! ”

Written on: 05/03/2015 by Humphreylr302 (1 review written)

I am not impressed with the service, the Inverurie store in Tesco. I kindly asked a member of staff from the fruit and veg department if they could help me look for something. And as I asked them, they turned their back and continued speaking to each other this is shocking. I will not be returning. One incident ruins the shops reputation. THEIR JOB IS TO HELP MEMEBERS OF THE PUBLIC NOT HAVE A SOCIAL GATHERING… Read Full Review

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★★★★★

“Knows his cheeses”

Written on: 02/03/2015 by jofordie (1 review written)

I popped into your higham store last Thursday night to get a few bits for a friend. I am down that way for a short break from Cornwall, I decided to buy some nice cheese and wine for her. while looking at the cheese aisle a middle aged man asked if he could help me, all I can say is what a really pleasant and helpful man, also very knowledgeable about cheese. He recommended one he bought himself, Cathedral cheese, and have got to say it is lovely. Its a real pleasure this day and age to get… Read Full Review

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★★★★★

“Just signed up for Tesco.com home delivery ”

Written on: 21/02/2015 by RossiItalian386 (1 review written)

Just signed up for Tesco home delivery after using Sainsbury's and Ocado for years. I will say that whilst I have a preference for Ocado meat I cannot complain at all about Tesco's service, the driver, the person I spoke to at the Tesco shop when my card security declined and the overall value for money. Great people to shop with, if your not a Tesco.com customer then please join them, they are the regular shop now… Read Full Review

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★★★☆☆

“good”

Written on: 20/02/2015 by DeeMeMe (1 review written)

Its all good :) the layout of the shop was good. easier to find everything and damn cheap… Read Full Review

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★☆☆☆☆

“Worst delivery service late every week from Enfield”

Written on: 14/02/2015 by 177MacLean (1 review written)

Every week for the last 5 weeks in a row the order has been late or has not arrived from the enfield branch. I have called and tried to get it redelivered and they then tell me it will take 48 hours to re-deliver. Do not use this service if you are disabled like me and rely on your shopping coming on time. Will be signing up with Waitrose now… Read Full Review

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★★★★☆

“Good customer service”

Written on: 12/02/2015 by Dashawn1975 (1 review written)

Staff were friendly and happy. Nilam served me with good customer service. Would definitely go back… Read Full Review

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★★★☆☆

“Do Staff Come First?”

Written on: 10/02/2015 by kkDudley74 (1 review written)

Went to a Tesco store last week to try on some clothing only to find the changing room locked. Asked a staff member if we could use the changing room and the staff member was surprised to here it was locked! 

The lady asked customer services to send someone to assist us. In the mean time we found a staff member on the ladies clothing section and asked if she could help us only to find she was the one who had locked it while she went off to get clothing to try on. She told us she would not be
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★☆☆☆☆

“my loyalty to Tesco has come to an end!”

Written on: 05/02/2015 by gergerkalong (1 review written)

TMy debit card was cloned at one of Tesco's petrol stations in the South of England. When I allerted the staff there I was met with total indifference like'nothing to do wit us ' attitude. That really upset me, as I had been a loyal customer for many many years. I did not deserve to be trated like this. It is now bye bye Tesco and hello Sainsbury, Lidle, Waitrose, .....anyone must be better than this. My tesco mobile is next to go.... I am sure Mr Tesco does not care one little bit!… Read Full Review

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★★☆☆☆

“Poor Service, not improving at all”

Written on: 05/02/2015 by modelmanessex (2 reviews written)

I have been using online shopping for a number of years and the service is getting worse and worse. Think carefully before using, and everytime you order go in and check the "substitutions" policy, being very clear. I have found that I am getting illogical substitions (lager instead of bitter, breadsticks in place of cocktail sausages etc etc) My local store even refused to substitute a request for a bottle of red wine, as if a tesco extra store would run completely out of red wine ? The… Read Full Review

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