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Written on: 19/08/2015 by PaulFB (2 reviews written)
I lost my wallet at Birmingham airport. It had Debit Cards for 2 natwest a/c's 4 Natwest credit cards of various types, including 2 Premier Gold, split between the 2 a/c's and an Amex card.( I know they should not all have been in the same wallet, normally I split them into two lots some in my wallet and some with my travel docs. I always do it before I leave home now) Natwest insisted that all cards had to be sent to my home address and that took 7 days before they arrived and my daughter… Read Full Review
Written on: 13/12/2010
Very disappointed with the purchase protection scheme. Since this is only valid for customers who don't have home insurance, (I can't imagine anyone with a natwest black who does not have home insurance), it is effectively useless and I ended up having to use my home insurance and thereby lost my no claims discount with my home insurance provider. Very disappointed and looking at other credit cards. Natwest should make that clear… Read Full Review
Written on: 28/01/2004 by davinci55 (1 review written)
I have banked with Natwest for 15 years and have for many years paid annually for their Premier Banking facilities. To be honest I joined initially for the Air Miles, but use my card for all purchases, believing that the card offered a 'purchase protection facility' if purchases were lost or stolen soon after purchase. I recently bought a new mobile phone which was subsequently lost / stolen and when I enquired about the protection was told it only applied to people who did not have home… Read Full Review
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