Travelation www.travelation.com Reviews

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★★★★☆
4.4 / 5
163
93% of users recommend this
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★★★☆☆

“web good, staff poor”

Written on: 27/05/2015 by ulMacPherson125 (1 review written)

I bought 2 plain tickets with the travelation web site. I called the call center and found it frustrating, the staff was offering more expensive flights than on the web site and seemed disorganised. I finally just had to hang up and do it myself… Read Full Review

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★★★☆☆

“Worth your time”

Written on: 18/05/2015 by Arnold90 (1 review written)

Website easy to navigate. Prices weren't necessarily cheaper… Read Full Review

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★★★☆☆

“ON-LINE WAS CHEAPER THAN THE REPRESENTATIVE I SPOKE WITH.”

Written on: 12/05/2015 by Kathleenj418 (1 review written)

ON-LINE WAS CHEAPER THAN THE REPRESENTATIVE I SPOKE WITH. I AM CONFUSED AS TO WHY THE REP HAD A PRICE $70 HIGHER THAN MY ON LINE PRICE AND ATTAMPTED TO COACH ME INTO THE HIGHER PRICE AS THE OTHER WAS NO LONGER AVAILABLE. I HIT THE BOOK BUTTON AND WAS CONFIRMED AT MY LOWER PRICE. CONFUSED PASSENGER… Read Full Review

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★★★☆☆

“Same as other sites”

Written on: 11/05/2015 by McCartyom156 (1 review written)

I wanted to see if I could get airport transportation to the baggage area but the chat room response was "I can book a flight for you." Not what I wanted so that didn't go well. I just said; " thanks anyway"… Read Full Review

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★★★☆☆

“lot of choices”

Written on: 04/05/2015 by Caldwellod205 (1 review written)

This is pretty easy to navigate but did not get all the choices I specified… Read Full Review

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★★★☆☆

“live chat stinks”

Written on: 02/05/2015 by McMahanho311 (1 review written)

I did a live chat and never got a response back. the person I dealt with said he would check and be back in two minutes, 30 minutes later I ended the chat. Not a great experience. The web site was easy to use. I would have liked to select seats but was not given the option… Read Full Review

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★★★☆☆

“confirmation slow”

Written on: 30/04/2015 by Wheeler156 (1 review written)

it is the first time that I buy Flight tickets and the confirmation it is too slow… Read Full Review

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★★★☆☆

“Ease of booking”

Written on: 16/04/2015

It took me less than half the time to book my flight on their website than it took me 2 attempts on another website (where I found the link to Travelation, go figures). My disappointment is where I was led to believe that the tickets are refundable but once the booking was complete there is a disclaimer that the tickets are not refundable, and they tickets are only about $120 total more for 4 tickets… Read Full Review

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★★★☆☆

“travel to cancun mexico”

Written on: 13/04/2015 by Santiago147 (1 review written)

I looked on line at you flights, found a flight for 377$ then called your call center for possible cheaper unpublished $, the reservation specialist told me the price i saw was from boston, not providence, and she could get me a great flight for 450$, I rechecked the web site and booked the flight for 377$, how is it possible that your call center does not have availability to the cheapest flights? I called the callcenter back after booking the flight and the only way the reservation… Read Full Review

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★★★☆☆

“Was looking to see wher to get wheelchair service for...”

Written on: 13/04/2015 by Ali130 (1 review written)

Was looking to see wher to get wheelchair service for my eldery mother. Couldn't find any info… Read Full Review

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★★★☆☆

“that's OK. forget that.”

Written on: 28/03/2015 by Leonard1947 (1 review written)

I like to travel all over this country , and I hope there are couple friends go along with me that will be beautiful. The service and products are perfect. … Read Full Review

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★★★☆☆

“Birthday party 100th”

Written on: 28/03/2015 by Nathanielh388 (1 review written)

need better deal on hotel I will attend my aunts 100th BD… Read Full Review

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★★★☆☆

“Why could I not select my seat and bagage option?”

Written on: 28/03/2015 by ebScott489 (1 review written)

Why could I not select my seat and bagage option?… Read Full Review

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★★★☆☆

“call up alternative ”

Written on: 26/03/2015

Didn't like the promise of a cheaper flight if called up with no result… Read Full Review

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★★★☆☆

“It was fast to enter the information,but it did not...”

Written on: 23/03/2015 by natura (1 review written)

It was fast to enter the information,but it did not give a chance to review itinerary or schedule at all, it will be nice to review your choices. I hope to get hat I want, because there is no way to go back… Read Full Review

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★★★☆☆

“like to have more time”

Written on: 23/03/2015 by yfMcConnell7 (1 review written)

yes, it was clear, but rather too fast in changing info… Read Full Review

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★★★☆☆

“speed , sort accuracy , good filters ”

Written on: 19/03/2015 by 479Childers (1 review written)

I used the service for a trip for USA and works OK , now I m starting to use the service for my bussines travels , but I did not get a positive answer when ask for a Ticket Invoice or receipt of payment ( I need it for reinbursement from my client ) . Sometimes the order confirmation questioned. Will be a customer fucoused measure to provide that kind of docuemnts , for those that have to submitt expenses to our clients… Read Full Review

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★★★☆☆

“FLIGHT FIVE 50”

Written on: 14/03/2015 by Stevensonie138 (1 review written)

I LIKE IT JUST CANNOT FIND MY SCHULED IT TAKE TO LONG TO DO WHAT YOU NEED TO DO .AND THIS TAKE TOO LONG YOU WILL MISS YOUR FIGHT.THE PLEASE LET ME OUT… Read Full Review

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★★★☆☆

“changes difficult”

Written on: 12/03/2015 by Lacroixso463 (1 review written)

there is still information which needs to be changed and I have not been able to do so… Read Full Review

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★★★☆☆

“Senior discounts”

Written on: 10/03/2015 by IsabelaLove282 (1 review written)

Booking was easy but i didn't see discounts for seniors… Read Full Review

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