Travelation www.travelation.com Reviews

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★★★★☆
4.4 / 5
37
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★★☆☆☆

“if there is a problem the consumer reps are HORRIBLE!”

Written on: 04/06/2015 by JanTaylor474 (1 review written)

I placed an online reservation and my bank thought it was a fraudulent purchase and didn't honor the reservation but called me to verify. After verification I TRIED to discuss what had happened with the customer rep and He tried to sell me another ticket for almost TWICE what the original reservation was for!! When I asked to speak to a manager he hung up on me. I called back - same rep of course and he put me on hold for 15 minutes then hung up again. Called a third time same rep to complain… Read Full Review

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★★☆☆☆

“Rising Prices”

Written on: 22/05/2015

The prices seem to raise dramatically every time I log on to the website. Don't do any searches for flights unless you're ready to buy then and there… Read Full Review

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★★☆☆☆

“Second time I try the reservation”

Written on: 13/04/2015 by znKearney291 (1 review written)

Firstr I had reservation #35nn86 and you guys requested more information, not really clear! Now that I call the phone number, I'm told that I need to send the foto of the credit card, front and back, along with the foto of the passport pic page... Sounds really unsafe!!! Regards, J C Madeira… Read Full Review

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★★☆☆☆

“slow processing”

Written on: 26/03/2015 by Gregory30 (1 review written)

Not very impressed with the way they handle there payment process… Read Full Review

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★★☆☆☆

“Website keeps freezing. Some states don't get travel...”

Written on: 05/02/2015 by Manuel318 (1 review written)

Website keeps freezing. Some states don't get travel insurance. I got travel insurance but it doesn't look like I was charged for it so I don't know if it went through. These sites are all ridiculous, they make it such a pain in the ass to fly. It's a whole freaking errand to run just to try to book something… Read Full Review

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★★☆☆☆

“International Credit card form pain in the ass”

Written on: 27/10/2014 by colb222 (1 review written)

I've never had to fill in one of these forms when buying an international air ticket before, it involves a lot of wasted time scanning and messing around with documentation, plus cost of sending a fax (such an old-fashioned way of doing things) plus the $10 fee which is pure extortion, this will be the only time I use this site… Read Full Review

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★★☆☆☆

“Ticket purchase difficult & price increased while paying.”

Written on: 24/10/2014

During online purchase time expired during 1st attempt & told to restart process. During the 2nd & 3rd attempt ticket price increased. Customer service rep helpful & professional… Read Full Review

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★★☆☆☆

“Seat Assignments”

Written on: 28/07/2014 by chaach (1 review written)

Booked the flight on Spirit Reservation code UWKUMU and couldn' get seat assignments. Very in convenient… Read Full Review

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★★☆☆☆

“Wasting time and why?”

Written on: 25/05/2014

Other sites do not encourage you to call for a better price, other websites do not offer you a coupon code for even more savings by calling for a better price.... but then other sites do not offer you a HIGHER price when you call. oh.. did they mean better for THEM? The agent's price was $100 higher than the price i had on the screen before me. When I mentioned this, the agent 'educated' me by saying that other people had already booked the cheaper tickets. I asked for a supervisor… Read Full Review

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★★☆☆☆

“phone operator not helpful - over priced - no deals given”

Written on: 17/05/2014 by MyFairLady (1 review written)

very dissatisfied with the unwillingness of phone operator also no discounts offered… Read Full Review

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★★☆☆☆

“just wanted quote”

Written on: 30/04/2014 by Riley182 (1 review written)

I'm not sure what happened...i was exploring price and availability. Then received confirmation!!! Please cancel. Thanks Cindy House 248 573 5165… Read Full Review

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★★☆☆☆

“Web site not linked to SpiritAccount Signin”

Written on: 08/04/2014 by AdisonGoodwin (1 review written)

I purchased a Spirit account package deal for $96 and can't find anywhere to sign in for discounted baggage etc. Think I've been had… Read Full Review

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★★☆☆☆

“Dont bother me”

Written on: 07/04/2014 by CharleeMaloney (1 review written)

Couldn't you just wait until I made my seat selections and such before sending me over to the hotel portion? I dont need it, didnt ask for it anyway. I have a Disney package and do not need hotel accommodations. You have to ADD A BUTTON that allows you to go on with the airline reservation details… Read Full Review

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★★☆☆☆

“discounts”

Written on: 29/03/2014 by Vegaev462 (1 review written)

Hi, this is my first time flying with you guys and I just wanted to take a minute to explain what happened. I thought i reserved my flight 3,26 during the evening for $336, when I woke up in the morning it never went through and I had to pay $416. I had to be on a specific flight for a University study trip, and when I called customer service the man explained the only thing he could do was give me a $20 discount for the flight. Im still waiting for my discount to be applied to the ticket, or… Read Full Review

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★★☆☆☆

“$30 promo code did not come up so I didn't get it ges...”

Written on: 10/03/2014 by complymike (1 review written)

$30 promo code did not come up so I didn't get it ges they do that to get you to book the trip… Read Full Review

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★★☆☆☆

“agent lied about buying on website”

Written on: 09/03/2014 by QuintenHewitt (1 review written)

I called to ask a question about reservation and the agent wasn't so helpful. he looked up the price on his end and it was higher then what I expected. then I explained to him that I was going to purchase it on the website instead since it was a better deal and I can apply my discount code and he said that price was no good and they would cancel my flight a few days before because it was a standby price. I was very upset because I have a travelled a lot and I have never heard such a ridiculous… Read Full Review

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★★☆☆☆

“Email response too slow”

Written on: 21/02/2014

I booked my flight at about 10:00am and by 4:00pm had no confirmation of any kind. Other airline booking sites get back to you in minutes if not seconds. Now I am unsure as to whether o not I am really booked. Not really anything I liked about it. Seems like they took my money and ran with it… Read Full Review

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★★☆☆☆

“non-user friendly site”

Written on: 26/01/2014

Your purchase kept rejecting my gender and date of birth. The red prompts noted that at least on person had to 18 years old. My wife and I are over 65. On the third re-try, it finally went through. Purchase process took nearly 30 minutes to complete… Read Full Review

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★★☆☆☆

“website was very inefficient ... had to try several...”

Written on: 20/01/2014

website was very inefficient ... had to try several times to get various partsto work properly ... worst website that I've used to book travel… Read Full Review

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★★☆☆☆

“Not happy with customer service representative”

Written on: 03/01/2014

I contacted your office and I was told that this flight is fully booked, then I booked on line and was able to book without any problem. Not happy with your office staff (her name is Olivia). Website is easy… Read Full Review

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