Travelation www.travelation.com Reviews

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★★★★☆
4.3 / 5
90.9% of users recommend this
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★☆☆☆☆

“didn't notify us of debit card not going thru”

Written on: 04/07/2014 by Clarke2 (1 review written)

At the airport to check in and was told the reservation didn't go thru because the credit card wasn't ran the day before. When they went to run the credit card, due to a holdiay the banks were closed, and credit card didn't go thru. NO NOTIFICATION WAS GIVEN for another card to be used. :(((… Read Full Review

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★☆☆☆☆

“SLOW”

Written on: 30/06/2014 by Arii88 (1 review written)

Slowest possible website I have ever encountered… Read Full Review

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★☆☆☆☆

“its not work for me only accept payment but not give E...”

Written on: 17/06/2014 by Northcn398 (1 review written)

its not work for me only accept payment but not give E ticket… Read Full Review

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★☆☆☆☆

“My reservation was miss processed!”

Written on: 08/06/2014 by Devin1986 (1 review written)

I booked a flight for a Sunday and my confirmation came back for sat. When I tried calling and using chat function I could not get through. … Read Full Review

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★☆☆☆☆

“I was hijacked to your site from Spirit airlines”

Written on: 30/05/2014 by Allend (1 review written)

Because I did not know I was on your site, I was not able to purchase the carry-on or first checked bag bag at the online booking price. I believe you or Spirit should pay those additional expenses for me… Read Full Review

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★☆☆☆☆

“not a chance to enter promo code”

Written on: 12/05/2014 by Pablo77 (1 review written)

this travel site is very unwavering. in reaching the international call center rep. she was not willing to help apply the promo code that I was not able to enter during my on line trasation. As this was not a plesant experience I do not recommend this site, nor will I be utilizing this site again in the future… Read Full Review

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★☆☆☆☆

“bad service”

Written on: 27/04/2014 by DamarisMitchell300 (1 review written)

I order tickets on-line and after I realized I made a mistake in the departure date, I called Travelation and they told me that the next day would be quite a lot more money yet on the computer the amount is the same I paid. I am very disappointed, never again!… Read Full Review

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★☆☆☆☆

“ they over charged. be very careful with them.”

Written on: 25/04/2014 by learnedanewlesson (1 review written)

I called and asked for a specific flight and gave them the price I wanted to pay with information from the airlines web site. They overcharged by giving me a very poor exchange rate from US to Euros Price should have been $59 dollars and they charged $71 plus charged a reservation rate of over $22. They were dishonest when I called and tried to get this corrected. Could get no satisfaction from credit card company as they stated everything was verbal. Make certain you know what the… Read Full Review

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★☆☆☆☆

“price was perfect. Gave all info, and credit card...”

Written on: 22/04/2014 by Jacob286 (1 review written)

price was perfect. Gave all info, and credit card number, SS #, etc. Then gave me confirmation number, but he to told me the ticket will be issued in 24 hrs. After not hearing from them, called them back. Again all over, and then " will send you the ticket in 2 hrs", Again and Again. 3 days passed, and no ticket.Finally I asked to talk to manager. She started asking about my credit card, etc, which was already given to them. She wanted more info.... A day later still no ticket. I called them… Read Full Review

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★☆☆☆☆

“can't get help i need in changing reservations”

Written on: 10/04/2014 by JaseJohnson (1 review written)

the site was misleading on the times, I need to change or cancel this reservation and start over… Read Full Review

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★☆☆☆☆

“a great experience”

Written on: 08/04/2014 by 105Steele (1 review written)

You have made your Travel Flight info so easy for a non savvy computer person… Read Full Review

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★☆☆☆☆

“Lot of money!!”

Written on: 04/04/2014 by MckinleyPoole (1 review written)

It's cheaper to go the web site than coming here and customer service take forever I was hold about 1/2 hr Worst experience… Read Full Review

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★☆☆☆☆

“The gender was not working, u called customer serbice...”

Written on: 24/03/2014 by 244Henderson (1 review written)

The gender was not working, u called customer serbice in India, worst services agents. ..i experienced this three times before, i just wanted to give it nother try REGRET IT..TE WORST… Read Full Review

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★☆☆☆☆

“I clearly picked out the dates I wanted. They had the...”

Written on: 23/03/2014 by 219Vaughn (1 review written)

I clearly picked out the dates I wanted. They had the top choice a with a return flight on a different day. Then when I saw my confirmation had the wrong date, not that date I picked, I called (seconds later) and they said it would be 100 dollars per person to change the fee plus additional random charges. What's worse is that each time he checked the price and offered me a discount, the price kept going up 100 dollars (literally within minutes of the price he originally quoted). And never mind… Read Full Review

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★☆☆☆☆

“to hard to get flights”

Written on: 22/03/2014 by Campbell475 (1 review written)

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★☆☆☆☆

“unethical business practice”

Written on: 11/03/2014 by 82Gustafson (1 review written)

I bought 2 international airline tickets but then the web site just increased the price and they told us that we have to take it. If they don't have the time that I have selected with the price that I willing to pay, just give me the money back Don't tell me that the ticket is not refundable and they told us that if I want to cancel I will get $1200 back instead of 3800+. Where is a good business practice of the web site? I don't see anything. Now we have to pay 3,856.16 + plus the… Read Full Review

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★☆☆☆☆

“Travelation Discount Coupon 877 247 1099”

Written on: 08/03/2014 by gekitson (1 review written)

I have just booked and paid FULL fare, ON RESERVATION CODE 4JWKTB, through you on flight costing $191.22 usd because your booking page did not allow me to enter my booking discount number 877 247 1099 from my previous booking made with you, tijuana to mexico city. HLFIXV. I would be prepared to take a free upgrade on the money lost or have you refund the money lost. Regards, George Kitson. … Read Full Review

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★☆☆☆☆

“Not sure what they are doing and how they can operate”

Written on: 26/02/2014

I booked a ticket with them and didn't get the ticket but my credit card was charged - not by them but an airline...called the airline didn't know anything about it and said to call the agency who of course said that my credit card was actually declined of course because I canceled it after that has happened therefore that means they tried to charge me twice...just very weird situation so I would not recommend it to anyone!!… Read Full Review

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★☆☆☆☆

“poor professionalism ”

Written on: 06/02/2014

ask for cancellation of a airline ticket made 3 minutes prior online and no conversation has been sent and the travel agent said no refund and then 425.00 charge and then told me to call the airlines myself and cancel.Also agency claim best low price when airline website was a lower price.She was… Read Full Review

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★☆☆☆☆

“On the phone they mark up the prices”

Written on: 27/01/2014

Prices on the phone are higher than when you look on the computer. They ask you are you looking at the computer so they will know what to charge you. If a person isn't looking at the computer they will be cheated… Read Full Review

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