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| Ease of Set Up | 4.2/10   |
|---|---|
| Ease of Use | 4.8/10 |
| Value for Money | 2.7/10 |
| Overall rating | 3.9/10 |
Full review by
Guest.
on 30th Aug 2008
User Rating : 2
Respect :
0
Good Points: Great time saver (when the extensions work).
General comments: Full of bugs for me. The warranty is only good for 15 or 30 days I dont know which one it really is. Regardless, that's a stingy warranty considering the amount of bug it produced for me. I only got two support tickets - then had to pay $30 EACH (even if its a bug issue; there is no email address to contract support directly as far as I know). Their online documentation is lacking to say the least - if I wasn't a developer, I doubt I could use the extensions without paying for support (nice way to guarantee support ticket sales).
Guest.'s review and ratings | 107 words
Review by
Guest.
on 28th Mar 2008
User Rating : 8
Respect :
0
A few minor problems but this is due to trying to do things in the wrong order. very flexible code allows changing the look and feel or any attribute in css through to completed ecommerce solution, web site or secured resouces.
Guest.'s full review | 56 words
Review by
Guest.
on 21st Mar 2008
User Rating : 2
Respect :
0
I have been using Web Assist extensions for a couple of years, and they seem riddled with bugs. When fixes are available, they are usually released in new version that you have to pay to upgrade to. You have to pay for support every time. I paid for the extension - why should I also have to pay to make sure it works? Their sales department will only talk to you if it ' s a question related to actually making a new sale - they won't assist in getting help for problems with products you already ...
Guest.'s full review | 266 words
Review by
al101
on 8th Dec 2007
User Rating : 2
Respect :
0
The E Cart extension is worth while.
I have the super suite which is full of bugs. Crashes dreamweaver 8 and CS 3 quite often. The digital upload exten is a pain. The dreamweaver tool kit (Ex interakt) product is a much better product for the price which comes with bugs of its own. I don't think it's worth the money.
al101's full review | 59 words
Review by
geist98
on 5th Nov 2007
User Rating : 1
Respect :
0
Stay away from these Webassist extensions. Support is poor. They usually give one line explanations that still don't tell you how to resolve an issue.
geist98's full review | 58 words
Review by
stingraysd
on 11th Jul 2007
User Rating : 10
Respect :
0
These extensions easily pay for themselves with the time they save and capabilities they enable.
stingraysd's full review | 53 words
Review by
spudder
on 12th Apr 2007
User Rating : 2
Respect :
0
Having used the webassist extensions now for a while, I find that the mentioned extensions are full of bugs, the documentation that comes with there extensions is totally lacking. The extensions by webassist come with up to 2 support incidents where as the purchaser gets fast support when they can't get the software to work, this can be very often, they then charge $ US 30 f per support incident. If they had proper documentation and they extensions were not buggy, this would not be needed. You c ...
spudder's full review | 141 words
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