Obergurgl, Hotel Bellevue Reviews

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3.7 stars
Average rating for this product is: 3.7 out of 5

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Average Ratings for Obergurgl, Hotel Bellevue

  • Value for Money3.2 stars
  • Reviewer Ratings3.6 stars
  • Overall Rating3.8 stars

10 Reviews For Obergurgl, Hotel Bellevue

  • andrewcv 26th Apr 2008

    Reviewer rating: 3 stars


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    Good Points: Good food though kids choice restricted. Close-ish to the slopes though there's a steep hill to hotel door. Nice outdoor pool.


    Bad Points: Manageress needs some insight into her brusqueness.


    General comments: Great skiing at this resort in April so everything else is not that big a deal.
    As far as the hotel is concerned, I was a little worried having read the reviews. Initially I was impressed at the manageress and how she sorted things out on our arrival. The room was a little small for a family of four but had a nice view and was ok.
    Two days in, everything was fine, then I made the mistake of asking if we could have a little cake for my daughter's 9th birthday at dinner that evening. I'd waited to ask at reception the night before but no one was there. I was made to feel I'd asked for something entirely unreasonable.
    I tried to pin the manageress down a couple of times that day as to whether she would manage a cake and got less than clear replies so I went to the Spar in the village and bought one. I then took it to reception and asked if they could bring it out during our meal and was told that there already was a cake prepared.
    In the end there was a lovely little cake that was brought out and all the waitresses sang Happy Birthday.
    So on reflection what to make of it all? I'm afraid the manageress needs to accept that customer service is not her thing and although she manages to produce the goods, she causes way too much friction. Her heart in is the right place but she has limited abilities for the customer service part of the job she's doing.
    We'll probably go back to Obergurgl but not to the Steiner hotels.
    They didn't charge us for the cake.

  • Guest 17th Feb 2008

    Reviewer rating: 5 stars


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    Overall very good. Obergurgl is a very pleasant ski resort as well. Excellent food. Great room. Really liked the greeting when we got there. The owner works really hard! Small boot room. Not enough space for skis. Said it had a games room but doesn't really.

  • Euan Webster 18th Apr 2007

    Reviewer rating: 4.5 stars


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    16 of us enjoyed a lovely stay at the Hotel Bellevue and were made very welcome. The children had a fantastic time.

  • NickK 12th Feb 2007

    Reviewer rating: 5 stars


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    We have skied in France, Italy, Canada, Bulgaria and Andorra. We loved Obergurgl and we plan to go back to the Hotel Bellevue next year.

  • pinhorn Rank: Lance Corporal 15th Oct 2005

    Reviewer rating: 4.5 stars


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    The Obergurgl resort in Austria was excellent, with a great atmosphere and superb skiing.

    The hotel Bellevue was reasonably pleasant and comfortable, but not exceptional by modern standards.

    The heating in our bedroom was faulty, and the manager not only failed to help, but offered no apology or compensation. The dining arrangements were inflexible, and involved sharing a table with other guests. One couple asked for their own table as it was their anniversary, and the manager begrudgi ...

  • Vennwood 29th Jul 2005

    Reviewer rating: 3.5 stars


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    The hotel staff at Hotel Bellevue, and particularly the hotel manager, were extremely helpful and friendly during our recent stay. The food was excellent and very well presented. The choices were varied and included the traditional local dishes. The rooms were very clean and spacious, though some appear a little dark at first. The lounge areas are among the largest we have ever seen in a ski resort. The views from the lounge and many bedrooms are superb. There is a brightly lit interconnecting ...

  • gazzersmth 17th Jul 2004

    Reviewer rating: 1.5 stars


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    We travelled to Obergurgl to Hotel Bellevue as it was advertised as having childcare facilities. This proved to be the cases, but the childcare assistant could not speak English. The room was painfully small for a family of 4 and overheated at night. Most disappointingly, the management were unwelcoming and unhelpful - they did not seem to have any concept of customer service. A disappointing stay in a beautiful resort.

  • jim ross 18th Apr 2004

    Reviewer rating: 2.5 stars


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    When we arrived at Hotel Bellevue - your family apartment is not available, although you booked it 6 months ago, I've let the people already in it stop for 3 more days. You can have 2 rooms and thats it, no other option, no apology. After tour reps had discussed this with her the manageress never spoke or looked at us again, in fact she was hostile.
    Recommend you book somewhere else.

  • BobbyH 30th Mar 2004

    Reviewer rating: 2.5 stars


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    Hotel Bellevue staff are good, food all good. Not far to walk to the slopes, but We won't be back.

  • tfclark Rank: Lance Corporal 25th Jan 2004

    Reviewer rating: 4 stars


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    I've been to the Bellevue hotel with friends on three separate occasions and to Obergurgl many more times to other hotels. Whilst a little more expensive the facilites are great with the indoor pool, sauna and steam room a great attraction (although beware - this is full european 'rules' - no clothes in the sauna area!)
    The food is of the highest standard and I heartily recommend this hotel for quality and for location in the resort. The nightclub under the hotel is great fun!

Related categories

  1. Austria Skiing