Doble Motorcycles, Coulsdon, Surrey Reviews

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2.1 stars
Average rating for this product is: 2.1 out of 5

From 2 ratings and 5 reviews

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Average Ratings for Doble Motorcycles, Coulsdon, Surrey

  • How wide is the range of bikes available?4.3 stars
  • Customer service2.5 stars
  • Value for Money3.6 stars
  • Reviewer Ratings2.8 stars
  • Overall Rating2.2 stars

5 Reviews For Doble Motorcycles, Coulsdon, Surrey

  • Guest 30th Jun 2009

    Reviewer rating: 2 stars


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    Good Points: Sales service is Brilliant i would recommend.


    Bad Points: Service department is poor, they seem to be fixed on making as much money and not supplying a friendly service. I will use them to have the repairs done as i do not want to pay again at another garage however i will not service my bike with them again. I would not recommend.


    General comments: I purchased a new Honda sh125 in Jan of this year. Service when buying the bike was excellent, no pressure just advice, however i find there service department not nearly as good. I have had 2 experiences with Dobles Service department. The 1st was after the 1st 600 miles they told me i would get a free service as it was a new bike. When i got the bike back at the end of the day i was charged around £16. This was for parts, when i asked i was told it free i was told i had made a mistaken. I was not told when handing my keys over of any charge either. The 2nd time unfortunately i was knocked of my bike. I took it there to have it accessed for the insurance claim. Again i was not told that there would be any charges however when collecting the bike they charged my around £27. The 3rd party insurance company refuse to pay it and Dobles refuse to refund it even if i get the repairs done by them which is over £950.

  • jjones2504 6th Aug 2008

    Reviewer rating: 5 stars


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    Very friendly, helpful and knowledgeable staff helped me with my requirements. I wanted a VT 125 C Shadow in black. They organised for it to be in the showroom for me to look at a set time and it was there - so was he. They answered all my questions fully, got me interest free credit, rang me at home 2 hours later to tell me it had been accepted by Honda) and a helmet and lock for the bike as well. Also advised me to wait a few weeks to get the 08 plate which I hadn't thought of at the time. Eve ...

  • countkostaki 24th Jan 2008

    Reviewer rating: 0 stars


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    Dobles Motorcycles offers the Direct Access Scheme of motorbike licence training. They say they have a first class team of instructors. On day one of the course I was immediately placed on a high powered bike, and having never ridden a motorbike before I found this extremely daunting, something which the instructors were not concerned about. The first part of learning to ride took place in an open space quite a distance from their offices. There were 20 students to a ratio of 3 instructors. For ...

  • NKJ 11th Oct 2007

    Reviewer rating: 2 stars


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    I bought a brand-new motorbike from Dobles and had it delivered. Unfortunately, despite me ringing the week before delivery to check that everything was in order, the bike was delivered without a tax disk. Dobles claimed they hadn't received my insurance cover note and therefore hadn't taxed the bike. I was quite annoyed since I had rung up especially to check that they'd got all the paperwork in order and had been told they had. After a great many phone calls to Dobles and my insurance firm, ...

  • tony hiles Rank: Corporal 18th Jun 2006

    Reviewer rating: 5 stars


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    Bought a Jacket from Doble Motorcycles, Coulsdon, Surrey last November, loved the jacket until a zip broke, however went to buy a summer jacket and while in the shop was asked by the assistant if I needed some help and said my zip had busted on my present jacket so was looking for a new one, he then took my old jacket and replaced it free of charge with the same type. Gob smacked or what, anyway they have guaranteed my future needs and highly recommend to all.