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| Customer service | 7/10  |
|---|---|
| Value for Money | 7/10 |
| Reviewer Rating | 7/10 |
| Overall Rating | 4.5/10  |
Full review by
chrischeung
on 8th Nov 2006
User Rating : 7
Respect :
0
I ordered my new ER-6F from Daytona in Ruislip, and all seemed to be well until collection day, when I got a call to say that he ordered the more expensive ABS version. To my surprise he let me have the ABS version without additional charge.
Servicing can be a problem, as they only operate on a first come first served service. They open at 9am, but by 8:15am there are already about 3 bikes there in the queue. I ended waiting until midday before they completed my bike's first service. A bloke who got there before I did was a doctor who had pre-arranged a courtesy bike, and he needed a bike to get into central London for surgery. He ended up getting the tube in all his bike gear because the guy who arranged the bike was late for work.
So in general, I didn't have a problem buying a brand new bike from my local Kawasaki dealer, but for servicing you might want to look elsewhere.
chrischeung's review and ratings | 169 words
