Jet Airways Reviews

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★★☆☆☆
2.0 / 5
9
28% of users recommend this
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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Jet Airways

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Latest Reviews

★★☆☆☆

“Jet airways delhi book counter service is very very bad ”

Written on: 25/05/2015 by NathanWhite396 (1 review written)

They dont know about the visa or connecting flight they just tell to customers u r wrong. The service is very very bad sorry for that i dont want to say like that for ur airline but when they talk with me u r wrong then i explain everything to ur staff but they give me answer i never go there they told me how can we belive u go macau for visit then i tell to him i go hongkong and hongkong airport inside have ferry terminal for macau. And I explain when i arrive hongkong airport then i go direct… Read Full Review

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★☆☆☆☆

“Beware of Jet Airways !!!”

Written on: 31/03/2015 by hongnnguyen (1 review written)

I booked two round trips from Los Angeles California to Brussels Belgium with one stop in Toronto Canada and another round trip from Orlando Florida to Brussels Belgium with one stop in Toronto Canada. The flight from Los Angeles and Orlando to Torondo is handled by Air Canada and, the flight from Toronto to Brussels is handled by Jet Airways. We suppose to meet in Toronto to board the same Jet Airways flight to Brussels . On the Expedia website, eventhough there is a display "Important… Read Full Review

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★★☆☆☆

“international transfer”

Written on: 06/02/2015

Our travel agent booked Jet airways for our return journey from Singapore to UK. We had an international transfer at New Delhi. The food was tepid , a breakfast,there were very few drinks offered on a 6hr flight. My husband's screen wasn't working so although it was re-booted it still wasn't working so he was unable to watch any programmes even though the selection was poor The steward couldn't care less. The worse thing on this flight was the state of the toilets, urine all over the seat. It… Read Full Review

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★★★★☆

“Good flights both ways”

Written on: 01/12/2014 by Katiejean (1 review written)

We have just flown from LHR to Delhi and back. After reading some reviews we had concerns. These were unfounded. The flights were on time, seats comfortable, large selection on entertainment, complimentary drinks, food was satisfactory, better than some and the staff very attentive and helpful. I hope this puts some travellers minds at rest… Read Full Review

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★☆☆☆☆

“The most terrible experience with jet airways I would...”

Written on: 24/10/2014

The most terrible experience with jet airways I would never recommend… Read Full Review

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★★★★★

“Fantastic!!”

Written on: 19/08/2014 by Pepper1962 (1 review written)

We flew with Jet-airways 28th August. 2014, we had heard really bad reports. We had a great flight from LHR to Mumbai, then on to Singapore, the cabin crew we very polite and very helpful, plenty of drinks, food was very good, but did get a bit fed up with curry 3 times in one day!!! The flights were on time, aircrafts were very clean and we had plenty of leg room as pre booked seats ( at no extra cost!!) would fly with Jet airways again and will recommend!!… Read Full Review

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★☆☆☆☆

“You rate airline favourably when it stands by you and...”

Written on: 18/07/2014

You rate airline favourably when it stands by you and does every thing in its power when things go "Pear shaped", Quite opposite with Jet! Was flying out with Jet on 19th Feb., when I arrived at airport was informed that due to tech reasons flight had been cancelled(crap Air planes!), and I had been rebooked on the earliest availability on 23Feb. I was offered no rerouting on another airline, no accommodation, no compensation, not even a telephone call home to seek help and not even a bottle… Read Full Review

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★★★★★

“Very Good Experience”

Written on: 07/06/2014 by Smartkz186 (1 review written)

After reading some bad reviews I was was a bit worried about flying with the Airline,(we flew LHR-Delhi-Katmandu,return,) but what a surprise, it was wonderful, the check in was straight forward and prompt, the Aircraft was clean,meals were lovely,in flight entertainment was really good, the staff very helpful and polite,flights left on time,would definitely travel on Jet Airways again and recommend to friends and family… Read Full Review

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★☆☆☆☆

“Very snobbish employees and less sitting space”

Written on: 17/05/2014 by 6Robb (1 review written)

The employees are not at all friendly, nor service oriented. They are worse than the typical Govt. employees. And yes, they are so snobbish, that most of them behave as though they are some big shot person, doing a small condescending favour to you and that you are a beggar. They treat you worse than a beggar. Secondly, the sitting space is literally cramped with most flights having no inflight entertainment system. The food is pathetic. However, the leg space is so small, that for any person… Read Full Review

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