Southern Rock Car Insurance Reviews

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★☆☆☆☆
1.0 / 5
7% of users recommend this
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Latest Reviews

★★★☆☆

“cheapest ”

Written on: 14/04/2014 by lionking123 (1 review written)

so for is ok found on moneysupermarket given me cheapest quote… Read Full Review

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★☆☆☆☆

“SOUTHERN ROCK IS THE INSURER FOR GO SKIPPY - AVOID BOTH!!!”

Written on: 01/04/2014 by Nige1912 (2 reviews written)

Both companies are a complete waste of time. They are legalised extortionists. Look under the GO SKIPPY thread for my review on them - remember SOUTHERN ROCK are the insurers for GO SKIPPY and both companies should be completely, totally and ABSOLUTELY AVOIDED AT ALL COSTS !!!!… Read Full Review

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★☆☆☆☆

“A SHOCKING COMPANY READ THIS PLEASE BEFORE ”

Written on: 11/03/2014 by andysmall3001 (3 reviews written)

A SHOCKING COMPANY READ THIS PLEASE BEFORE you even think about using this lot I PROMISE YOU WILL LIVE TO REGRET THIS PLEASE PLEASE DONT GO NEAR THEM A TOTAL NIGHT MARE… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY!!!! ”

Written on: 03/02/2014

Took out a policy in December, sent all documents required and payments made on time. Received a text message today to tell me my policy has been cancelled!!! Tried to call several times and all I keep getting is "We are currently having technical issues with our phone lines" and "Your estimated waiting time is over 1 hour" WTF!!! Not surprised to be reading the other reviews and seeing the same problem over and over again… Read Full Review

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★☆☆☆☆

“DREDFUL AWFUL NIGHTMARE PAINFULL BAD SERVICE 10 EMPLOYEES”

Written on: 27/01/2014

TERRIBLE... GOT MY CAR IMPOUNDED AND POLICE SAID I WASNT ON THE MIB, (THEY FORGOT TO DO IT) READ A REVIEW SAME FOR SOMEONE ELSE ON HERE! NEVER EVER AGAIN SKIPPY! TOOK PAYMENTS OVER THE PHONE CLAIMED NEVER RECIEVED THEM SO CANCELLED INSURANCE ALL THIS AND IM NOT EVEN AT MONTH 12!!! I NEVER WRITE REVIEWS BUT I WANT TO HELP PEOPLE AND ADVISE THEM OF WHAT LIES AHEAD SHOULD YOU NEED TO MAKE ANY ADMENTMENTS TOU YOUR POLICY OR SOMETHING LIKE THAT....(AVIOD)THIS COMPANY!… Read Full Review

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★☆☆☆☆

“DO NOT INSURE ANYTHING WITH THIS COMPANY !!!”

Written on: 29/11/2013 by garrytim (1 review written)

Don't insure with these idiots !! I had a crash & they tryed to say i wasnt even insured by them funny i lost £900 to this company. don't go for the cheapest quote !!… Read Full Review

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★☆☆☆☆

“WORST CAR INSURER EVER (igo4 and goskippy) BE WARNED”

Written on: 01/11/2013 by cheatedbylowprice (1 review written)

I've had car insurance for many years and this is by far the worst ever. Regarding Customer Care=non existent. It is the underwriter of igo4 and goskippy which appear at the top of all comparison sites as they are the cheapest. Huge warning to all, keep away from igo4 and goskippy or any insurer with Southern Rock as the underwriter. There is 1 good review out of 64 (speaks volumes) and the 1 good review is probably an employee or friend or someone who is acquainted with Southern Rock. I did… Read Full Review

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★☆☆☆☆

“cheaper is not better in these peoples cases!!”

Written on: 03/09/2013

I had an accident and at the time was over 400 miles from home and rang them to advise them of my accident. I briefly explained what had happened and very quickly decided that the accident was my fault and were not interested in hearing further information that i thought would support my claim. I was distraught as I was only insured 3rd party and was devastated as my car was in a mess and i was lucky to be alive. the woman in customer services responded with 'well you should have gone fully… Read Full Review

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★★★★★

“car insurance”

Written on: 27/06/2013 by tmp0001 (1 review written)

i must say ive been with southern rock insurance for a year now i found them to be very cheap sent my documents to me straight away had no problem with them paying by direct debit. hassle free like some out there i wont name but made my life hell. thank you southern rock for making my car insurance simple. anthony… Read Full Review

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★☆☆☆☆

“Southern Rock Car Insurance review”

Written on: 18/05/2013

Took out cover for my car, and half way through my cover changed the origanl cover payments from £49 a month to £125 a month for no reason. When trying to contact them about this problem, we were unable to get through to an advisor. Since then my car was sized by the police and impounded, for no cover. … Read Full Review

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★☆☆☆☆

“Worst Insurance Company ever”

Written on: 29/04/2013

Did not insure car as specified. Tried to cancel policy when this was bought to their attention. Tried to refuse contact with me rather than deal with the issue that they created. Without a doubt the most disgusting example of an insurance company I have ever encountered. DO NOT INSURE through them… Read Full Review

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★☆☆☆☆

“CAN ANYONE HELP!!!!!”

Written on: 26/03/2013

I HAVE BEEN TRYING AND TRYING AND TRYING TO CONTACT SOUTHERN ROCK IN REGARDS TO THEM FORWARDING TO ME MY ONE CLAIMS CONFIRMATION. BUT CAN I GET IN CONTACT WITH THEM. IT SEEMS AT THOUGH EVERYWHERE I TURN THERE'S A BRICK WALL THAT IS TOO HIGH AND I CANT GET OVER IT, TOO DEEP SO I CANT GET UNDER IT, AND TOO WIDE THAT I CAN'T GET AROUND IT......VERY APT WORDS FROM A GREAT SONG. … Read Full Review

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Lindsey345's Comment

Written on: 10/04/2013

If I was you I would cancel your insurance with these people and go else where because you will never get a response from them, I have been waiting 8 weeks about my claim and still nothing from them

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★☆☆☆☆

“no insurance”

Written on: 18/03/2013 by 71jayr (1 review written)

thought asda was cheap but found out they take deposit and when they dont oblige there end of bargain they take money from you.had car insured by asda and southern rock only to be told that insurance has been cancelled becaused they hadnt received documents ie driving license and counterpart even tho i sent it recorded delivery.they havent refunded total deposit yet.if you want car insurance,dont go to asda.i am in middle of getting in touch with fsa and trading standards.asda are crap,dont go… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 01/02/2013

AS MENTIONED BY OTHERS THIS COMPANY ARE PRACTICALLY UNCONTACTABLE,THEY ARE THE UNDERWRITERS FOR ASDA ONLINE WHICH WAS CHEAP BUT NOW I HAVE BEEN HIT BY AN UNINSURED CAR I AM PAYING THE PRICE.THEY HAVE LOST ALL DOCUMENTATION FROM THE MIB WHICH WILL PAY OUT FOR MY CAR REPAIRS SO 10 MONTHS LATER ON MY CAR STILL NEEDS REPAIRING. THEY HAVE TAKEN AWAY 6 YEARS OF NO CLAIMS BONUS SO I CANT GO ELSEWHERE AND THEY HAVE TAKEN 100 POUNDS AS A PAYMENT FOR GOD KNOWS WHAT AND THE PEOPLE AT ASDA ONLINE HAVE NO… Read Full Review

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Krystle28's Comment

Written on: 22/03/2013

and their underwriters for ecar insurance they have been messing me about for a month waiting for my settlement cheque which they sent to the wrong address had to borrow money from family members to fix car, helphire also part of southern rock were good with a hire car but I still wating for my cheque the accident happend end of Jan 2013, now mid March!! I ring them they just palm me off. want my cheque!!!

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★☆☆☆☆

“Help!”

Written on: 21/09/2012 by Culster (1 review written)

Can anybody tell me what tellephone number to ring to contact them i only want to amend details as i have changed car and its saying on website that cant recognise my email addy or cert number Thanks… Read Full Review

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★☆☆☆☆

“stay away”

Written on: 19/08/2012

STAY CLEAR OF THESE IDIOTS UN HELPFULL BUNCH OF CROOKES WHO WILL PARM YOU OFF ...OUR CAR WAS HIT BY ANOTHER INSURER NOT OUR FAULT ACCIDENT APPENS WERE ON THE BAND WAGGON WITH A HIRE CAR ...MADE A STUPID OFFER AND OUR STEROE WAS ALSO STOLEN FROM THE CAR WHICH WAS IN THERE CONTROL....LYING THIEFING COMPANY THAT JUST MESS YOU ABOUT… Read Full Review

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★☆☆☆☆

“Frustrating and intimidating practice”

Written on: 18/07/2012

Please keep as far as possible from thiese crooks - no help or protection will come when needed, they are a money-making scheme with the most appauling customer relations. Never again!… Read Full Review

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★☆☆☆☆

“Shocking, something needs to be done....”

Written on: 18/05/2012 by Mike92 (1 review written)

I recently bought car insurance from ecar, from gocompare. I then found out I was actually insured by Southern Rock. I have emails and letters from ecar requesting my licence (s) otherwise my insurance will be cancelled. I sent these documents by email, and then I get a email from them sying they have recieved the documents but need to check something on there. 2 days later I got another email reminding me to send these docs, otherwise insurance will be cancelled, then a letter came through… Read Full Review

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★★★☆☆

“Cheap and simple”

Written on: 08/05/2012 by Blessy (11 reviews written)

I only need cheap insurance for my £500 Honda. This is the cheapest insurance company (via "ASDA Online Exclusive"). I won't even claim if it gets nicked. All the people who take out the cheapest insurance on the market for their expensive cars and then expect top service need a wake up call!! Insurance companies like these in my opinion merely exist to stop you getting pulled over… Read Full Review

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★★☆☆☆

“Update”

Written on: 06/04/2012

After threatening ombudsman etc the company have agreed to issue me a letter saying I do not have to declare an insurance cancellation. They waived any cancellation charges tho it still left me having to renew insurance wen I was not expecting it - at least they saw sense and helped me. Oh and they apologized… Read Full Review

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