Southern Rock Car Insurance Reviews

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Latest Reviews

★☆☆☆☆

“They couldn't care less”

Written on: 08/04/2016 by 24Phillips (1 review written)

We had a minor bump in the city and the local police were in the area at the time so they did insurance checks. Ours came back fine, not with them, but the other guys' didn't. But he claimed it was a new policy so the police left us to it. We contacted our insurer and they couldn't find the guys insurance either and had no claim from the guy but said it will be left open for 3 months. Fast forward 6 months and my new insurance company asked about it, but since we've had no paperwork or calls… Read Full Review

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★☆☆☆☆

“When you speak to them on the phone BEFORE they take...”

Written on: 29/02/2016 by 86Stevens (1 review written)

When you speak to them on the phone BEFORE they take money off you so nice so helpful you give them all the details they ask for but then you get a letter through the post asking you for more information you send that and then when you you ring them after few days just to make sure they got the info they wanted they say no and your insurance is not valid because you didnt send the info they asked for in time but you did because you paid X amount of money and then when you try to cancel there… Read Full Review

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★☆☆☆☆

“shocking behavior ”

Written on: 14/01/2016 by Brennan205 (1 review written)

Right where to start I just took out insurance with go skippy underwrighters southern rock and I sent them all the information required and they telling me that they sent me out a letter requiring more info and it was not received upon speaking with them today they said my insurance was cancelled 3 days ago so I be driving around with no insurance that is nice to know I will stay well away from these people as they are nothing but bad news and this is the second time they have done this to me… Read Full Review

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★☆☆☆☆

“Do not go with them,if you have already get ready”

Written on: 16/11/2015 by wtBarnes1966 (1 review written)

I have taken a policy with go skippy (underwriter southern rock) back in feb 2015 and provided all the relevant paper they have asked for and paid all my instalment on time. Recently november 2015 they cancel my policy after 9 months stating that the no claim bonus certificate i have gave them is incorrect. Then i realized i did gave sent them wrong paper and immediately offer the correct paper but answer is very simple sod off. Any ways after several ph call no solution then i realized that… Read Full Review

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★☆☆☆☆

“Disgusting ”

Written on: 18/08/2015 by Sorayazaj (1 review written)

I really don't know where to start. I set up a policy for my husband which started at £44/ month. Then after a month went upto £118/ month due to some information not being clearly stated THEN... April this year someone slammed on their break making my husband go into the back of them.. Since then it's been nothing but a nightmare. They are trying to say he was driving to work and he isn't covered for that.. Baring in mind he wasn't driving to work and we can prove it. Then they cancelled… Read Full Review

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★☆☆☆☆

“STAY AWAY!!!!!”

Written on: 05/08/2015 by O'Connell262 (1 review written)

Southern Rock (igo4, go skippy) are terrible. I recently bought a policy with these and put my son on insurance policy so I could give him a few extra driving lessons before he goes for test. I paid over £250 deposit made credit agreement with 3rd party to pay monthly for my son and to be sent a letter 2 weeks into policy telling me that my son was not covered to drive car because they do not insure learner drivers and policy is being cancelled. which is a load of cobblers I filled every form… Read Full Review

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★☆☆☆☆

“absolute idiots”

Written on: 27/03/2015 by Coleman1988 (1 review written)

I tried to claim through these hacks as I was involved in a crash where the third party claimed responsibility. First they sent me a cheque for a over a thousand pounds cheaper than my car was valued at and claimed it's fair as I can get the rest through scrap. Days of battling and they finally agreed to pay the rest. After they collected my car and I sent the log book back. Eventually I had to cancel the claim and get my insurance to do it for me through them as they are so… Read Full Review

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★☆☆☆☆

“Stay clear at all costs ”

Written on: 07/08/2014 by DamariHaynes80 (1 review written)

Paid up front 3.5k cheapest quote !! For 17 year old son insured third party , had car fire on moterway - given curtesy car for wk as car was being repaired - then 2 was later taking car bak now not fixable - sent claims assessor who turned out to b a investigator !! Had been thru all sons blogs / Instagram / Facebook - to prove he is trickster this company will do anything to get out of paying , 8 wks in and being told to withdraw claim and cancel policy or threat prosecution -- going to… Read Full Review

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★★★☆☆

“cheapest ”

Written on: 14/04/2014 by lionking123 (1 review written)

so for is ok found on moneysupermarket given me cheapest quote… Read Full Review

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★☆☆☆☆

“SOUTHERN ROCK IS THE INSURER FOR GO SKIPPY - AVOID BOTH!!!”

Written on: 01/04/2014 by Nige1912 (2 reviews written)

Both companies are a complete waste of time. They are legalised extortionists. Look under the GO SKIPPY thread for my review on them - remember SOUTHERN ROCK are the insurers for GO SKIPPY and both companies should be completely, totally and ABSOLUTELY AVOIDED AT ALL COSTS !!!!… Read Full Review

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★☆☆☆☆

“A SHOCKING COMPANY READ THIS PLEASE BEFORE ”

Written on: 11/03/2014 by andysmall3001 (3 reviews written)

A SHOCKING COMPANY READ THIS PLEASE BEFORE you even think about using this lot I PROMISE YOU WILL LIVE TO REGRET THIS PLEASE PLEASE DONT GO NEAR THEM A TOTAL NIGHT MARE… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY!!!! ”

Written on: 03/02/2014

Took out a policy in December, sent all documents required and payments made on time. Received a text message today to tell me my policy has been cancelled!!! Tried to call several times and all I keep getting is "We are currently having technical issues with our phone lines" and "Your estimated waiting time is over 1 hour" WTF!!! Not surprised to be reading the other reviews and seeing the same problem over and over again… Read Full Review

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★☆☆☆☆

“DREDFUL AWFUL NIGHTMARE PAINFULL BAD SERVICE 10 EMPLOYEES”

Written on: 27/01/2014

TERRIBLE... GOT MY CAR IMPOUNDED AND POLICE SAID I WASNT ON THE MIB, (THEY FORGOT TO DO IT) READ A REVIEW SAME FOR SOMEONE ELSE ON HERE! NEVER EVER AGAIN SKIPPY! TOOK PAYMENTS OVER THE PHONE CLAIMED NEVER RECIEVED THEM SO CANCELLED INSURANCE ALL THIS AND IM NOT EVEN AT MONTH 12!!! I NEVER WRITE REVIEWS BUT I WANT TO HELP PEOPLE AND ADVISE THEM OF WHAT LIES AHEAD SHOULD YOU NEED TO MAKE ANY ADMENTMENTS TOU YOUR POLICY OR SOMETHING LIKE THAT....(AVIOD)THIS COMPANY!… Read Full Review

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★☆☆☆☆

“DO NOT INSURE ANYTHING WITH THIS COMPANY !!!”

Written on: 29/11/2013 by garrytim (1 review written)

Don't insure with these idiots !! I had a crash & they tryed to say i wasnt even insured by them funny i lost £900 to this company. don't go for the cheapest quote !!… Read Full Review

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★☆☆☆☆

“WORST CAR INSURER EVER (igo4 and goskippy) BE WARNED”

Written on: 01/11/2013 by cheatedbylowprice (1 review written)

I've had car insurance for many years and this is by far the worst ever. Regarding Customer Care=non existent. It is the underwriter of igo4 and goskippy which appear at the top of all comparison sites as they are the cheapest. Huge warning to all, keep away from igo4 and goskippy or any insurer with Southern Rock as the underwriter. There is 1 good review out of 64 (speaks volumes) and the 1 good review is probably an employee or friend or someone who is acquainted with Southern Rock. I did… Read Full Review

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★☆☆☆☆

“cheaper is not better in these peoples cases!!”

Written on: 03/09/2013

I had an accident and at the time was over 400 miles from home and rang them to advise them of my accident. I briefly explained what had happened and very quickly decided that the accident was my fault and were not interested in hearing further information that i thought would support my claim. I was distraught as I was only insured 3rd party and was devastated as my car was in a mess and i was lucky to be alive. the woman in customer services responded with 'well you should have gone fully… Read Full Review

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★★★★★

“car insurance”

Written on: 27/06/2013 by tmp0001 (1 review written)

i must say ive been with southern rock insurance for a year now i found them to be very cheap sent my documents to me straight away had no problem with them paying by direct debit. hassle free like some out there i wont name but made my life hell. thank you southern rock for making my car insurance simple. anthony… Read Full Review

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★☆☆☆☆

“Southern Rock Car Insurance review”

Written on: 18/05/2013

Took out cover for my car, and half way through my cover changed the origanl cover payments from £49 a month to £125 a month for no reason. When trying to contact them about this problem, we were unable to get through to an advisor. Since then my car was sized by the police and impounded, for no cover. … Read Full Review

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★☆☆☆☆

“Worst Insurance Company ever”

Written on: 29/04/2013

Did not insure car as specified. Tried to cancel policy when this was bought to their attention. Tried to refuse contact with me rather than deal with the issue that they created. Without a doubt the most disgusting example of an insurance company I have ever encountered. DO NOT INSURE through them… Read Full Review

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★☆☆☆☆

“CAN ANYONE HELP!!!!!”

Written on: 26/03/2013

I HAVE BEEN TRYING AND TRYING AND TRYING TO CONTACT SOUTHERN ROCK IN REGARDS TO THEM FORWARDING TO ME MY ONE CLAIMS CONFIRMATION. BUT CAN I GET IN CONTACT WITH THEM. IT SEEMS AT THOUGH EVERYWHERE I TURN THERE'S A BRICK WALL THAT IS TOO HIGH AND I CANT GET OVER IT, TOO DEEP SO I CANT GET UNDER IT, AND TOO WIDE THAT I CAN'T GET AROUND IT......VERY APT WORDS FROM A GREAT SONG. … Read Full Review

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Lindsey345's Comment

Written on: 10/04/2013

If I was you I would cancel your insurance with these people and go else where because you will never get a response from them, I have been waiting 8 weeks about my claim and still nothing from them

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