Markerstudy Car Insurance Reviews

PO Box 726, Chesterfield, S40 9LG
0844 873 8183
★☆☆☆☆
1.2 / 5
168
7% of users recommend this
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Markerstudy Car Insurance

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Latest Reviews

★☆☆☆☆

“Awful. Dreadful. Careless”

Written on: 20/08/2015 by Kehoe62 (1 review written)

I was insured with markerstudy through a broker, after a couple of years my insurance got cancelled. 2 months before policy renewal a broker sent a request for a proof of address, I found this request in my spam email address, it was 10 days old, I sent it immediately, but apparently it was too late. There was no fraud, payments were made on time. I used to pay 350 a year, now I pay 850. I'm pretty sure they just wanted to get rid of non profitable customers. But their action will cost me tens… Read Full Review

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★★★★☆

“marker study car insurance”

Written on: 09/08/2015 by insurance1978 (1 review written)

I would like to offer an objective review, after reading all these terrible ones I was deeply worried when made a claim in May 2015. I wrote my car off in a May driving into a bollard, no other parties. I will admit that to begin with the claim was slow to process and I had to chase several times to ensure each step was processed as quickly as possible. Every member of staff I spoke to was polite and courteous and did their best to help me, as stated I did have to make numerous calls to… Read Full Review

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★☆☆☆☆

“DO NOT EVEN CONSIDER THIS COMPANY OR ANY OF ITS BROKERS”

Written on: 04/08/2015 by Blakos (1 review written)

I was insured with iKube as a young driver and they have been great. But I did not realise that they were only the broker and that I was really insured with Markerstudy. I crashed my car and went through the whole claims process. The car was written off and I received a call from a very pushy guy at a salvage company offering me peanuts for it. The car was insured at a value of £2000, After bout 5 attempts I managed to haggle £1250 for it... I thought my excess was then £150, however it… Read Full Review

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★☆☆☆☆

“MUST BE CLOSED DOWN!!!!!!!!!!!!”

Written on: 16/07/2015 by Kallien248 (1 review written)

I am still waiting on a claim being settled from 12 months ago, i had my factory FITTED Sat-Nav stolen. They are constantly trying to stall the process lying to you week after week. After all this time driving around with no music and a big hole in my dash they have said they'll only pay out £750. I should have received the money last month but I've got nothing. i called them again today and more lies "the cheque went to the wrong address" more BS. At least the thief who stole my Sat-Nav had… Read Full Review

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★☆☆☆☆

“The worst company.... in the world”

Written on: 29/06/2015 by Coltons1955 (1 review written)

I was insured with Markerstudy by a broker, Fluxdirect, and I must say this is the single worst company I have EVER dealt with. I was involved in a non-fault accident in November 2012 resulting in my car being written off. As of June 2015 (Yes, nearly THREE YEARS later), my claim is STILL not resolved. Markerstudy are lazy, don't listen and can't be bothered. For exactly ONE YEAR, they were chasing the wrong driver because THEY got the registration number wrong. It took me 30 seconds to take… Read Full Review

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★☆☆☆☆

“YOU MUST READ! STAY AWAY!”

Written on: 24/06/2015 by Boilingpoint123 (1 review written)

In March 2015 I had an accident (as does people all over the country everyday) i was coming home from my friends house at night and it was wet, dark, very foggy down this country lane, this car was parked on the side on my side of the road, visibility was very poor.. my car ended up written off, this is my very first accident ever in a car so I don't know how anything works, at first i was getting letters saying claim has been accepted and had a quote for my car.. Until about 1 week went by and… Read Full Review

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★☆☆☆☆

“THE PITS OF COMPANIES”

Written on: 12/06/2015 by Simmons46 (1 review written)

How this company is allowed to carry on trading beggars belief ! My car was written off by one of their clients a year ago when he crashed into me whilst i was waiting in a queue of traffic. His vehicle ended upside down under a motorway bridge. Markerstudy would not accept any liability for any costs which included my insurance company's and the hire car company's costs. They finally settled only after the hire car company's solicitors threatened court action. … Read Full Review

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★☆☆☆☆

“Do not deal with. ”

Written on: 11/06/2015 by alanreay (1 review written)

Took out policy and Markerstudy auto renewed without any communication with myself. Express Insurance Services said if provided copy of alternative cover Markerstudy would refund. Markerstudy would not accept copy of insurance, Disgusting. Beware… Read Full Review

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★☆☆☆☆

“taxi insurance with them”

Written on: 04/06/2015 by paulgib (1 review written)

Dead offal company , tell nothing but lies , no fault accident and on taxi insurance , happy to leave me off work with no vehicle ,have so far gave the same information over and over again , phone up say one thing and do another.call 4.58 pm knowing the close 5.pm. play a game of you your brooker and them , avoid at all costs. make sure your brooker do not use them as not always clear. comes under trident insurance… Read Full Review

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★☆☆☆☆

“Don't bother ”

Written on: 29/05/2015 by Jon1664 (1 review written)

Do not waste your money , if you need to claim, they will treat you like a criminal ,and do anything to get out of honoring their obligations , in my instance they even ignored the ombudsman so requests for information. marker study aggressively and according to. The financial services ombudsman wrongly refused to pay as my bike was not locked in a shipping container whilst I was using it., ridiculous I know, though according to them , if you wash your vehicle on your drive at home, the… Read Full Review

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★☆☆☆☆

“Diabolical!! STAY AWAY!! ”

Written on: 18/05/2015 by 53Woods (1 review written)

Ive been with markerstudy a while now and everything was fine until my ex partner of 2 months took the car without my permission and wrote it off! He was arrested at the scene and charged in court with aggrevated twoc! Apparently markerstudy are not eligible to pay out because there is a clause in my contract stating i am not covered if somebody from a close personal relationship took the car... however, after seeking advice from citizens advice they informed me this is not classed as a close… Read Full Review

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★☆☆☆☆

“Horrendous is to good a word for this company”

Written on: 13/05/2015 by d4athv4der (1 review written)

Unfortunately I have had the misfortune to have two incidents this year The first I have mentioned already here previously, after being hit on a roundabout by somebody on the inside lane deciding that he needed to back around the five junction roundabout as I was passing him in the correct lane... Insurer's decision, admit 50/50 as it was on a roundabout.... (disregard of police comments, the fact the other driver was lost, site of damage to both vehicles etc....)they DO NOT fight your… Read Full Review

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★☆☆☆☆

“NEVER EVER AGAIN, DONT EVEN THINK OF USING THEM !!!!!”

Written on: 13/04/2015 by Phil88 (1 review written)

Had previously been insured with markerstudy for a couple years no problems, but as soon as a claim happens they are worse than useless, I would advise no one to even think of using them it's just not worth the hassle at all !, I will never choose cheapish insurance again or ever pay annually after this mess. my claim goes back to the 6 th october 2013 !!! And today's date is 13/4/15. I still have not had the claim settled and have since been without a vehicle !. The customer service just… Read Full Review

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★☆☆☆☆

“Please don't use them!!!”

Written on: 05/04/2015 by Bumfluff14 (1 review written)

I'm past caring about my car I am at my wits end with the stress this company will give you.. Unless you roll over and say everything's your fault and you don't want money your entitled to then be stupid enough to get a policy with them..... Just read the rest of the reviews and realise what a horrible company this is!!!!… Read Full Review

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★☆☆☆☆

“Would rather be in a room with Hannibal lectern hand...”

Written on: 04/04/2015 by Hoffman389 (1 review written)

Left me off the road for a month because they couldn't get anybody out to replace windscreen , tried auto glass but they wouldn't replace because marker study own their own windscreen company and will not pay claims out to any other company was on phone for 2 days and given numbers to call that did not answer , was hell… Read Full Review

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★☆☆☆☆

“I advise not to insure with this company”

Written on: 01/04/2015 by Sebjfoster (1 review written)

Seems like markerstudy are known for not paying out and dragging things out for no reason. I had an accident back in September, third party has accepted fault but markerstudy have managed to find a way to drag this out for 6 months. They took 6 months to pay me out for my car and it was only half of what my car is worth. I am also waitin for accident claim which i have news now that they want to take me to court. Ridiculous. Let me explain, the accident was a non fault as I was stationary and… Read Full Review

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★☆☆☆☆

“Worst experience of my life!”

Written on: 24/03/2015 by J4mou1 (1 review written)

I was hit by a third party who accepted liability instantly, open and closed case surely? Oh no! 4 weeks later, I still have no car and no payout although they have agreed to send payment once, but then realised it was above a threshold amount, so sent it back to their underwriters where it still is now. The main problem I think is communication, they clearly do not record information taken and they end up asking for the same information over and over again, the mark of true incompetence! They… Read Full Review

By Markerstudyhelp

Written on: 25/03/2015

Hello. Thanks for posting a review. We are sorry to hear that you have had an unsatisfactory experience with us and we are investigating the issue further.

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J4Mou1's reply to Markerstudyhelp's Comment

Written on: 25/03/2015

I am pleased to confirm since I wrote this and Markerstudy replied, they have agreed to payout! Nice to see you reply and do something positive with the information. I just want to put this whole experience behind me, and hopefully enjoy my car again soon!

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★★★★★

“Great insurer !”

Written on: 25/02/2015 by 1Dunn (1 review written)

Despite being insured with Allianz for 3 consecutive years, Markerstudy are a cheaper option. Straightforward company to deal with. Found their staff friendly and helpful. Would recommend… Read Full Review

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★☆☆☆☆

“Claim Happy Insurer”

Written on: 16/02/2015 by 462Neville (1 review written)

Hi, Last November we were informed over the phone that a claim was logged against our car for a "nudge" whilst parking. We asked for more details which was like blood out of a stone then eventually told the date, location, colour and make of the claimant's car. Later it transpired the location and colour of car were totally wrong. Anyway, they keep drip feeding us with information about the claim. We eventually got photos but it only showed 2 cars parked closely together - this is not a crime… Read Full Review

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★☆☆☆☆

“The Worst company ever! DO NOT USE, NEVER!!!”

Written on: 07/02/2015 by 245Berry (1 review written)

Took out insurance with this Markerstudy, while awaiting proof of my no claims bonus from previous insurers, they cancelled my policy. Not only that, I was duped into taking out another policy with them at a higher premium because apparently now that I had a cancellation mark on my file future insurance would be higher. Another incident was, they called me on my mobile accusing me of being involved in a motor accident. When I questioned where the accident was they were unable to confirm, the… Read Full Review

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