Markerstudy Car Insurance Reviews

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Markerstudy Car Insurance

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Latest Reviews

★☆☆☆☆

“BAD CUSTOMER SERVICE”

Written on: 15/05/2017 by JAMIEDSC (1 review written)

I GOT A BIKE INSURED THROUGH THIS COMPANY AND WITHIN A COUPLE OF WEEKS I WAS HIT BY A DRIVER .... IT TOOK FOREVER FOR THEM TO SORT THE ISSUE, THEY DID NOT TAKE THE BIKES MINT CONDITION INTO ACCOUNT WHICH EFFECTED ITS VALUE AND THE MONEY I RECIEVED BACK , THEN I GET A NEW BIKE AND GET CHARGED 25.00 FOR SWAPPING BIKES , THEN USED THE RUNNING BIKE TO REPAIR THE OLD BIKE THEN GET CHARGED ANOTHER 25.00 FOR SWAPPING BACK .... NOW THEY HAVE CANCELLED MY POLICY DUE TO THEIR ERRORS NOT CONTACTING ME… Read Full Review

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★★★★☆

“I have to speak as I find”

Written on: 20/04/2017 by Garethowain (1 review written)

I have to speak as I find. My bike was written - off. I was extremely sceptical about reading all these horror stories. But, to my surprise, although just a tad slow at assessing my bikes damage, my claim was settled at an amount that I was hoping for let alone expecting. They also paid it in extra quickly for me via BACS. One or two agents were a little out of touch with the info, but all in all, I cannot complain one bit. Full settlement paid in 10 days. For a very reasonable premium, I am… Read Full Review

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★☆☆☆☆

“steer well clear from these that lie ”

Written on: 09/03/2017 by paige1111 (1 review written)

This company if u can call them that help people to do false claims against people... We had a random letter come through the post saying we had hit a car which we have never even knew about this... They asked for pictures of our vehicle so we sent them then we got a letter back to say there was a mark on our tow bar and that we were being held responsible for this incident which did not occur... We have a track and tow our trailor on it and also cars... But apparently that wouldn't get marks… Read Full Review

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★☆☆☆☆

“.I CANT WRITE IT IN WORDS”

Written on: 23/02/2017 by Kinsley461 (1 review written)

what a bag of sh. this company is nobody knows what they are doing, payed money up in full, someone reverses into me in july, reports it, ask me to send pics of damage in august, then ask me again because they gave me wrong email address, waits till September no phone calls or letters, passed from pillar to post then I get someone the vans repaired ..yes... no nobody has phoned or sent letter to get it authorized, phones them again in November we are waiting on third party insurance, get a… Read Full Review

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★☆☆☆☆

“Go elsewhere”

Written on: 14/01/2017 by Franklinns273 (1 review written)

Car was stolen almost 2 months ago, no courtesy calls to give any updates and still waiting for any news!! each time I have called they just palm you off with utter nonsense, presumably to delay any payments? this is the first year of taking up insurance through 'My Policy' to whom marker study group are their underwriters, so be warned, if you are claim free you may think they are an 'ok' group, but pity on anyone who has to make a claim!! this will be the first and last year of insuring with… Read Full Review

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★☆☆☆☆

“totally incompetent ”

Written on: 10/08/2016 by drivinginstructor1 (1 review written)

I am a driving instructor for 27 years and have never had to deal with a company who are so incompetent. I was involved in a non fault accident, I have fully comprehensive insurance but have been left without a car so I'm unable to work, don't have anything to do with them. Disgusting attitude and Adrian flux my broker are just as bad… Read Full Review

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★☆☆☆☆

“DISGUSTING”

Written on: 06/07/2016 by MarkusBarry (1 review written)

This is not an insurance firm, I would have been better of taking out a policy with the mafia… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 21/05/2016 by Salazar1 (1 review written)

Please AVOID at all costs. There is a saying that if you pay peanuts .......... Sometimes, it pays to just pay that bit extra to a credible, customer service focused insurance company. They are liars, insulting, rude and not to mention incompetent. I won't bother you with details but we wish we had read these reviews first. If I could give NO STARS I would have. … Read Full Review

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★☆☆☆☆

“do not use this company they help people put false...”

Written on: 29/04/2016 by JamisonGleason (1 review written)

do not use this company they help people put false claims in .. i had a person try under taking me and pushing in . this person tried to push in then tailgate me then hurl abuse at me .. then when i waited for traffic to go so i could dart forward so i could read her number plate to report her driving she screches her tyres of down a side road .. then next thing get letter from police saying i done a hit and run called them told them the truth end of case from police called my broker told them… Read Full Review

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★☆☆☆☆

“Zero stars if possible”

Written on: 31/03/2016

I had an insurance policy with Markerstudy not by choice but via an insurance broker Adrian Flux who are just as corrupt. I had a accident where a third party hit the back of my vehicle and they held me at fault! With no notice to me what so ever they took money from my bank account using the details I used to pay my insurance in full 18 days earlier! My initial insurance was £669 they wanted another £1129 not far off twice my original policy cost Adrian Flux who took the money said the full… Read Full Review

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★☆☆☆☆

“Worst Company ever dealt with”

Written on: 29/03/2016 by Boom_Trikes (1 review written)

As a 3rd party claimant I've found the service shockingly bad… Read Full Review

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★☆☆☆☆

“Would have given NO stars if poss”

Written on: 06/01/2016 by NinetiesBaby (1 review written)

ATROCIOUS service! DISMISSIVE employees!BACK STREET SHAMBLES!!!!!!!!! I had a RTA on 10th Nov (Which was not my fault) - I'm insured with Markerstudy (via a brokers, not choice). Now, Markerstudy agree I'm not at fault, yet will do nothing at the moment, their non-fault claims team wont take on the claim because ''there's a chance it may get disputed'' - OKay, so they agreed with me I'm not at fault but won't make any contact to the 3rd party insurers - yet I pay a premium for a service that I… Read Full Review

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★☆☆☆☆

“Marker study as a third party insurer are just as bad”

Written on: 04/01/2016 by Meyer270 (1 review written)

I was involved in an RTC with a Markerstudy insured HGV on 22/09/2014. As I write this review, on the 4/1/2016, Markerstudy have still ignored all reasonable requests for settlement. My insurer are now adding costs because they have to litigate. That cost gets covered in everybody's premium, and it's downright unlawful. Liability was decided over a year ago, but only after I had to submit a Data Protection Act Subject Access Request to the company operating the HGV to obtain the footage from… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 28/12/2015 by DerickOgden40 (1 review written)

I will never go with a "fly by night" company for the sake of £15 saved on an insurance quote. Had my bike stolen. They have accused me of lying, accused me of giving the bike to a friend. They made me justify why it takes 24hrs to report a theft - some of us have jobs. They have settled but for the wrong amount. I am looking forward to taking them to the financial ombudsman. I work in insurance, and cannot see how they maintain an insurance license with such a poor service. I hope for… Read Full Review

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★☆☆☆☆

“Appalling ”

Written on: 10/12/2015 by Fryjd10 (1 review written)

Useless, rude, accusatory, unhelpful, verging on abusive... The list could go on. The lady who dealt with my case was awful, only contacting me years after the case was settled and closed, when the other party suddenly decided to rehash everything. Weeks/months of rude emails and phone calls later... She disappeared off the face of the Earth. Ridiculous; don't bother… Read Full Review

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★☆☆☆☆

“AWFUL, DIABOLICAL, SHOULD BE CLOSED DOWN!!!”

Written on: 16/11/2015 by Wooten161 (1 review written)

My partner was driving my car back in june on his own policy, third party hit us (third partys fault) We were EVENTUALLY told after months of chasing and arguing ( they could not and still carnt understand that my partner was not wanting to claim through them but through the third partys insurance) Finally we were told that we would be receiving £400 for salvage, and the £1200 for the remaining balance. You can imagine our surprise when no cheque was set for either amount, but a letter… Read Full Review

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★☆☆☆☆

“Atrocious ”

Written on: 08/11/2015 by LeonelBowen (1 review written)

I am not a client of this insurance company, however, I was hit by one of their drivers 6 months ago. They still haven't responded to my insurance company or solicitors. They are an ammetuer company who clearly have no idea or experience in rubbing a successful and fair company. Absolutely BS!! It sounds like they don't look after their own clients either. Disgusting… Read Full Review

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★★★★★

“Best insurance company!!!! ”

Written on: 05/11/2015 by Mills182 (1 review written)

I had an accident in my car a week ago. I reported the claim within 24 hours, no hassles, the representatives on the phone were helpful, called me back every time. I am due to get my cheque in the next week which is great. I was a bit sceptical as with all the negative comments on here however will be insuring with them again. Fantastic company!!!… Read Full Review

Nigeybabey's Comment

Written on: 28/12/2015

Sounds like this was written by an employee or shareholder?

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Nigeybabey's Comment

Written on: 28/12/2015

Sounds like this was written by an employee or shareholder?

Reply to this comment

Nigeybabey's Comment

Written on: 28/12/2015

Sounds like this was written by an employee or shareholder?

Reply to this comment
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★☆☆☆☆

“Worst company ever”

Written on: 02/11/2015

After having my motor bike stolen it appears there was a clause in the policy that unless the bike is in a garage they won't pay out. After informing them of their other clause "not paying for fire damage as a result of hot bike given no ventilation" they still won't pay out. They won't refund me any of their "admin" charges. Absolutely shocking robbing company and the exact reason insurance companies get bad names !!! Avoid at all costs! Also the associated Adrian flux although the they… Read Full Review

Jmb67's Comment

Written on: 26/01/2016

My daughter has the same problem. They deducted 20 percent off because her bike was stolen from her boyfriends house. She did not drive it home that night because she had been drinking, what else was she supposed to do!! We are currently taking them to the Ombudsman. Looking at all the poor reviews I think more people should do the same.

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★☆☆☆☆

“My car was vandalised one evening whilst parked in a...”

Written on: 26/10/2015 by Sy1ar (1 review written)

My car was vandalised one evening whilst parked in a private community car park. The driver's side door was keyed, the front spoiler was stamped on, keyed and damaged and the roof was dented very badly as well as some other key marks around the car. I obtained a crime reference number, went through all of the proper procedures and they took three weeks to send out an assessor, having asked me to get a quote from a local body shop for the repairs. The assessor agreed with all of the damage that… Read Full Review

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