Markerstudy Car Insurance Reviews

★☆☆☆☆
1.2 / 5
184
7% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Markerstudy Car Insurance - Ask a question now

Media Gallery for Markerstudy Car Insurance

Markerstudy Car Insurance

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“do not use this company they help people put false...”

Written on: 29/04/2016 by JamisonGleason (1 review written)

do not use this company they help people put false claims in .. i had a person try under taking me and pushing in . this person tried to push in then tailgate me then hurl abuse at me .. then when i waited for traffic to go so i could dart forward so i could read her number plate to report her driving she screches her tyres of down a side road .. then next thing get letter from police saying i done a hit and run called them told them the truth end of case from police called my broker told them… Read Full Review

Report this review
★☆☆☆☆

“Zero stars if possible”

Written on: 31/03/2016

I had an insurance policy with Markerstudy not by choice but via an insurance broker Adrian Flux who are just as corrupt. I had a accident where a third party hit the back of my vehicle and they held me at fault! With no notice to me what so ever they took money from my bank account using the details I used to pay my insurance in full 18 days earlier! My initial insurance was £669 they wanted another £1129 not far off twice my original policy cost Adrian Flux who took the money said the full… Read Full Review

Report this review
★☆☆☆☆

“Worst Company ever dealt with”

Written on: 29/03/2016 by Boom_Trikes (1 review written)

As a 3rd party claimant I've found the service shockingly bad… Read Full Review

Report this review
★☆☆☆☆

“Would have given NO stars if poss”

Written on: 06/01/2016 by NinetiesBaby (1 review written)

ATROCIOUS service! DISMISSIVE employees!BACK STREET SHAMBLES!!!!!!!!! I had a RTA on 10th Nov (Which was not my fault) - I'm insured with Markerstudy (via a brokers, not choice). Now, Markerstudy agree I'm not at fault, yet will do nothing at the moment, their non-fault claims team wont take on the claim because ''there's a chance it may get disputed'' - OKay, so they agreed with me I'm not at fault but won't make any contact to the 3rd party insurers - yet I pay a premium for a service that I… Read Full Review

Report this review
★☆☆☆☆

“Marker study as a third party insurer are just as bad”

Written on: 04/01/2016 by Meyer270 (1 review written)

I was involved in an RTC with a Markerstudy insured HGV on 22/09/2014. As I write this review, on the 4/1/2016, Markerstudy have still ignored all reasonable requests for settlement. My insurer are now adding costs because they have to litigate. That cost gets covered in everybody's premium, and it's downright unlawful. Liability was decided over a year ago, but only after I had to submit a Data Protection Act Subject Access Request to the company operating the HGV to obtain the footage from… Read Full Review

Report this review
★☆☆☆☆

“Avoid at all costs”

Written on: 28/12/2015 by DerickOgden40 (1 review written)

I will never go with a "fly by night" company for the sake of £15 saved on an insurance quote. Had my bike stolen. They have accused me of lying, accused me of giving the bike to a friend. They made me justify why it takes 24hrs to report a theft - some of us have jobs. They have settled but for the wrong amount. I am looking forward to taking them to the financial ombudsman. I work in insurance, and cannot see how they maintain an insurance license with such a poor service. I hope for… Read Full Review

Report this review
★☆☆☆☆

“Appalling ”

Written on: 10/12/2015 by Fryjd10 (1 review written)

Useless, rude, accusatory, unhelpful, verging on abusive... The list could go on. The lady who dealt with my case was awful, only contacting me years after the case was settled and closed, when the other party suddenly decided to rehash everything. Weeks/months of rude emails and phone calls later... She disappeared off the face of the Earth. Ridiculous; don't bother… Read Full Review

Report this review
★☆☆☆☆

“AWFUL, DIABOLICAL, SHOULD BE CLOSED DOWN!!!”

Written on: 16/11/2015 by Wooten161 (1 review written)

My partner was driving my car back in june on his own policy, third party hit us (third partys fault) We were EVENTUALLY told after months of chasing and arguing ( they could not and still carnt understand that my partner was not wanting to claim through them but through the third partys insurance) Finally we were told that we would be receiving £400 for salvage, and the £1200 for the remaining balance. You can imagine our surprise when no cheque was set for either amount, but a letter… Read Full Review

Report this review
★☆☆☆☆

“Atrocious ”

Written on: 08/11/2015 by LeonelBowen (1 review written)

I am not a client of this insurance company, however, I was hit by one of their drivers 6 months ago. They still haven't responded to my insurance company or solicitors. They are an ammetuer company who clearly have no idea or experience in rubbing a successful and fair company. Absolutely BS!! It sounds like they don't look after their own clients either. Disgusting… Read Full Review

Report this review
★★★★★

“Best insurance company!!!! ”

Written on: 05/11/2015 by Mills182 (1 review written)

I had an accident in my car a week ago. I reported the claim within 24 hours, no hassles, the representatives on the phone were helpful, called me back every time. I am due to get my cheque in the next week which is great. I was a bit sceptical as with all the negative comments on here however will be insuring with them again. Fantastic company!!!… Read Full Review

Nigeybabey's Comment

Written on: 28/12/2015

Sounds like this was written by an employee or shareholder?

Reply to this comment

Nigeybabey's Comment

Written on: 28/12/2015

Sounds like this was written by an employee or shareholder?

Reply to this comment

Nigeybabey's Comment

Written on: 28/12/2015

Sounds like this was written by an employee or shareholder?

Reply to this comment
Report this review Read 3 Comments
★☆☆☆☆

“Worst company ever”

Written on: 02/11/2015

After having my motor bike stolen it appears there was a clause in the policy that unless the bike is in a garage they won't pay out. After informing them of their other clause "not paying for fire damage as a result of hot bike given no ventilation" they still won't pay out. They won't refund me any of their "admin" charges. Absolutely shocking robbing company and the exact reason insurance companies get bad names !!! Avoid at all costs! Also the associated Adrian flux although the they… Read Full Review

Jmb67's Comment

Written on: 26/01/2016

My daughter has the same problem. They deducted 20 percent off because her bike was stolen from her boyfriends house. She did not drive it home that night because she had been drinking, what else was she supposed to do!! We are currently taking them to the Ombudsman. Looking at all the poor reviews I think more people should do the same.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“My car was vandalised one evening whilst parked in a...”

Written on: 26/10/2015 by Sy1ar (1 review written)

My car was vandalised one evening whilst parked in a private community car park. The driver's side door was keyed, the front spoiler was stamped on, keyed and damaged and the roof was dented very badly as well as some other key marks around the car. I obtained a crime reference number, went through all of the proper procedures and they took three weeks to send out an assessor, having asked me to get a quote from a local body shop for the repairs. The assessor agreed with all of the damage that… Read Full Review

Report this review
★☆☆☆☆

“Awful”

Written on: 16/10/2015 by 83Gunn (1 review written)

Avoid this company at all costs..found out that my bike policy no longer covered me for theft from my property when not garaged overnight but had to be in my garage at all times when not in use.They bluntly refused to pay when it was stolen whilst being used when I was going out of my home.No common sense,no care for customer, didn't return any calls, basically did nothing apart from take my money and laugh in my face.Jokers,avoid at all costs… Read Full Review

Report this review
★☆☆☆☆

“ABSOLUTE THEIVES! AVOID!!!!!!!!”

Written on: 13/10/2015 by BenGonzalez452 (1 review written)

So after driving for a full year my car insurance renewal was due. I went on confused.com and found that this company were the cheapest. I got insured and everything was going well until I had a car accident. I immediately told the insurers that I was at fault. After numerous phone calls, letters etc. they told me that I need to send all my car docs/keys etc. and they will get back to me with a figure. Then about 6 weeks later I received a letter in the post explaining my current policy with… Read Full Review

Report this review
★☆☆☆☆

“Awful company”

Written on: 13/10/2015 by Kyleigh231 (1 review written)

I took out cover with a broker not realising it was with markerstudy, never will I just jump for the cheapest quote again, the advisors are friendly-(well most of them), but I have had fully comprehensive cover and my husband was named driver on my policy the car was involved in an incident and is a write off...1 month later I still have no car and am nowhere near close to settlement apparently my case has been passed to underwriters who I cannot speak to directly and who keep saying they have… Read Full Review

Report this review
★☆☆☆☆

“Is there a stronger word than 'incomptent'?”

Written on: 04/09/2015

I had an accident three weeks ago. I still haven't been given the go ahead to book my car in to be fixed (despite the other driver claiming responsibility for the accident). Phone calls are a waste of time, emails go unanswered and making an official complaint resulted in... nothing. I resent having to give a one-star review, such was the lack of service. I have since had to contact the ombudsman which says it all really. Uncaring, unhelpful and truly, really incompetent… Read Full Review

Rayhelp's Comment

Written on: 11/09/2015

Hi there you could you contact me as i may be able to help with another aspect of this in regards to something that you may have not been notified off kind regards.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Awful. Dreadful. Careless”

Written on: 20/08/2015 by Kehoe62 (1 review written)

I was insured with markerstudy through a broker, after a couple of years my insurance got cancelled. 2 months before policy renewal a broker sent a request for a proof of address, I found this request in my spam email address, it was 10 days old, I sent it immediately, but apparently it was too late. There was no fraud, payments were made on time. I used to pay 350 a year, now I pay 850. I'm pretty sure they just wanted to get rid of non profitable customers. But their action will cost me tens… Read Full Review

Report this review
★★★★☆

“marker study car insurance”

Written on: 09/08/2015 by insurance1978 (1 review written)

I would like to offer an objective review, after reading all these terrible ones I was deeply worried when made a claim in May 2015. I wrote my car off in a May driving into a bollard, no other parties. I will admit that to begin with the claim was slow to process and I had to chase several times to ensure each step was processed as quickly as possible. Every member of staff I spoke to was polite and courteous and did their best to help me, as stated I did have to make numerous calls to… Read Full Review

Report this review
★☆☆☆☆

“DO NOT EVEN CONSIDER THIS COMPANY OR ANY OF ITS BROKERS”

Written on: 04/08/2015 by Blakos (1 review written)

I was insured with iKube as a young driver and they have been great. But I did not realise that they were only the broker and that I was really insured with Markerstudy. I crashed my car and went through the whole claims process. The car was written off and I received a call from a very pushy guy at a salvage company offering me peanuts for it. The car was insured at a value of £2000, After bout 5 attempts I managed to haggle £1250 for it... I thought my excess was then £150, however it… Read Full Review

Report this review
★☆☆☆☆

“MUST BE CLOSED DOWN!!!!!!!!!!!!”

Written on: 16/07/2015 by Kallien248 (1 review written)

I am still waiting on a claim being settled from 12 months ago, i had my factory FITTED Sat-Nav stolen. They are constantly trying to stall the process lying to you week after week. After all this time driving around with no music and a big hole in my dash they have said they'll only pay out £750. I should have received the money last month but I've got nothing. i called them again today and more lies "the cheque went to the wrong address" more BS. At least the thief who stole my Sat-Nav had… Read Full Review

Report this review
overview