written by juliaverrier on 28/04/2014
Susanne is wonderful. Slap my wrist for mentioning her name. She was clear, polite, helpful,and quick. you do not get many like that on the phone. Give her a promotion.
written by on 06/11/2013
The policy was good value for money & I appreciated the help provided my the member of staff who I dealt with.
written by on 16/08/2013
I was impressed with the confidant and pleasant way that the advisor dealt with my enquiry, answering all my questions and checking on possible alterations to additional drivers, change of address, excesses etc. A very pleasant experience, if costly. I hope the insurance will be as good and any claims (I hope not) will be dealt with as courteously and efficiently.
written by jimmyforengland on 10/02/2010
Thought they were pretty good, personally.
Brother crashed car into parked car and wrote ours off. Chaucer coughed up the dough within a month of picking up the 'wreck'.
Car cost £3700
Insurance was about £500 (me and bro both 29 yrs old)
Chaucer gave us £3250 (3500 - 250 excess) and we'd owned it and done about 12,000 miles in it in just under a year (we were due to renew about a week before the accident!).
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