1860 Formal Suit Hire Reviews

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★★☆☆☆
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1860 Formal Suit Hire

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Latest Reviews

★☆☆☆☆

“suits didnt fit”

Written on: 28/09/2014 by Caldewtod (1 review written)

After paying over £700 to hire 7 suits, when they arrived 3 days before the wedding 3 of them didn't fit, the shop manager tried to blame us for giving the wrong sizes but as they were the ones who measured us it was their fault, we only wore 4 out of the 7 suits and Greenwoods said we should have read the small print, they have offered a £50 refund which I feel is not enough, I would avoid this company for any kind of suit hire and go elsewhere and receive better service… Read Full Review

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★☆☆☆☆

“Awful customer service”

Written on: 31/08/2014 by 159Kendall (1 review written)

We ordered 6 wedding suits for hire from the Selby store, which was closed down shortly afterwards and it was easy to see why. We had phoned in advance and made an appointment as it was Saturday. The staff were surly and uncooperative. As apparently we had only booked to look around they seemed horrified that we wanted to make an order and get people measured up because this would take up one staff member and the other couldn't man the desk as she was going home early. The IT system was… Read Full Review

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★☆☆☆☆

“Avoid avoid avoid!!”

Written on: 13/08/2014 by 143Ferguson (1 review written)

We hired 6 suits for our wedding from greenwoods in lincoln. Not a single suit was correct on arrival... The best mans suit didn't even arrive until 3 days before the wedding and was then still wrong! Every suit was a different shade of grey! Some not even matching as jacket and trousers! We were having to visit the store on a daily basis leading up to the wedding and the groom was left feeling upset and utterly disappointed in what he had to wear on his wedding day. The enough stress before… Read Full Review

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★☆☆☆☆

“Enter with caution...”

Written on: 01/07/2014 by growl90 (1 review written)

I write on behalf of an elderly gentleman who was made to feel like a fraudster at the Northwich branch of them. He had purchased a shirt which turned out to have a black mark on it. He returned to the branch only to be told that, as a new shirt, it was impossible to have soiling on it. In disgust, he left the shirt with them and walked out. I complained to their HO and asked for an email address for their CEO but they refused to even give his name and informed me that i would have to have… Read Full Review

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★☆☆☆☆

“Absolutely Disgusted - Please Avoid at all costs”

Written on: 27/06/2014 by 278Houghton (1 review written)

1860 / Greenwoods are by far the worst company I have ever dealt with. Please, do not give them a chance as they can't deliver even the basics that you'd expect when it comes to customer service. The staff in the Oldham store are rude, arrogant, unhelpful and dismissive. We ordered 5 suits for our wedding, and they sent us 5 different shades of pink waistcoats. Some were rose pink, some salmon pink - they looked ridiculous and a nothing like the store sample I had used as the basis of my… Read Full Review

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★☆☆☆☆

“Absolutely shocking service!!! ”

Written on: 12/02/2014 by Luigi247 (1 review written)

First of all I'd like to say 1 star is far far too many. When I got to the branch in the metro centre, I was meseaured, told about the price and what date the fitting was. Brilliant, that's easy. Once I got there for the fitting there was different staff members. I put the suit on I was hiring and immediately thought it was too big. The shirt actually touched my knees and hung off past my hands. I was told to tuck it in to my trousers and hide it under the jacket!!! So I did just that... The… Read Full Review

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★☆☆☆☆

“Poor Customer Service!”

Written on: 03/09/2013 by Tank5464 (1 review written)

I ordered six suits for my wedding and not one of them fitted! Examples include trousers too long, waist coats far too short, shirts far too big and the best man's shoes not turning up. I had a final fitting date of 28/08/13 but was later told by the local branch that the suits wouldn't be in until 02/09/13, just five days before the wedding! Customer services have told me that the lack of shoes was down to an IT error and the rush for the correct sized suits was down to me not turning up on… Read Full Review

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★☆☆☆☆

“All the wrong sizes! Arrgh”

Written on: 26/07/2013

One week before the wedding and the suits are all too big. Don't these people know how to use a tape measure? My son went to try on his outfit and the sales assistant told him it fitted. My son said it was too big and the guy told him not to fasten it! He said he felt more like the Honey Monster as the shoulders were so huge. I could have bought an outfit for my 2 year old grandson - should have... One expects professional service from such an established outfitters - better come good before… Read Full Review

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★☆☆☆☆

“Shocking customer service rochdale branch”

Written on: 15/06/2013 by cathyo (1 review written)

We hired 8 adult suits and 2 childrens suits from greenwoods, all the suits were great apart from my eldest sons pants. He was measured and when he went back for fitting they were 8 inches too long for him! They were sent back to be corrected and arrived back instore 3 days before the wedding, they were still too long for him and so were taken up instore and collected an hour later. On the day of wedding the hem had fallen down before he even walked up the aisle! He was so uncomfortable and… Read Full Review

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★☆☆☆☆

“Absolutely shocking !!!!!”

Written on: 03/03/2013 by PaulOldfield (1 review written)

Initial customer service was very good, but then we collected the suits !!!!!( 3 full suits, 5 kids outfits consisting of waistcoats, shirts, rouches )Kids waistcoats had no backs on, despite it being obvious they did not have jackets, which we had not been told about. Shirts all wrong sizes despite being measured in the shop. Tried to resolve difficulties with waistcoats and we were basically told that it was tough ( they did eventually offer to stitch some panels over the big black elastic… Read Full Review

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★★★★★

“GREENWOODS,ALFRETON,1860 SUITE HIRE”

Written on: 11/11/2012

I have to say that the service that i recieved was faboulous!! 5 stars, went into shop and got a warm welcome, i explained that i was getting married in november 2012 what suit i wanted and how i wanted waistcoats.they were very resourcefull i felt well looked after.i then ordered 8 suites, i am amazed how fast the suit were there! final fitting and not one of our soots needed adjustments,PERFECT! one bad thing is they require suites back the day after wedding, i would recoment that if you want… Read Full Review

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★☆☆☆☆

“shocking customer service”

Written on: 27/10/2012 by brdandm (1 review written)

I would warn anyone against using this company for their big day. Our initial visit at the halifax branch was great - very good service and the member of staff knew there stuff. Unfortunatly the next visit to the halifax branch in which another member of staff attended us was the worst and has ultimatly resulted in us getting our deposit back and going elsewhere, it was the most unprofesional experiance I have ever had. The member of staff expected us to tell them what we wanted to try on… Read Full Review

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★★★★★

“Greenwoods Doncaster”

Written on: 17/04/2012

Went to Doncaster Greenwoods for my suit hire for my wedding this year and I had the best experience of my life in so much as the customer service, help, suggestions on colours and styles. The prices were great as well nothing was to much trouble, I had people in different towns and they arranged for them to visit a store nearer to there home. Everything turned up 10 days before and only one little change over on a shirt that had a mark on the cuff but they changed it right away. Would… Read Full Review

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★☆☆☆☆

“Greenwoods 1860 (Kendal) - how not to do it!”

Written on: 19/11/2011 by jc1968 (1 review written)

Having been enticed to book at a wedding fair we booked 2 suits for myself and my son. What a difference the fitting turned out to be! The show stock was dirty and shabby, the manager didn't have his swatch book (despite knowing we were coming in). He was uninterested in helping, seemed not to care that he couldn't show us most stock and expected us to choose colours and patterns from a brochure. All in all very disappointing. Several emails of complaint has resulted in no apology and the… Read Full Review

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★★★★★

“We used the branch in Redcar / Cleveland. The staff...”

Written on: 13/11/2010

We used the branch in Redcar / Cleveland. The staff were excellent throughout and behaved in a friendly, and professional way. I cannot praise them enough. Well done redcar!… Read Full Review

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★☆☆☆☆

“I recently booked my wedding party outfits through...”

Written on: 19/05/2010

I recently booked my wedding party outfits through greenwoods in blackburn and was given a collection date of the 11th on the 10th we were told the outfits would not be ready untill the 13th when we called to collct them on the 13th they had not arrived and we were told it was our fault for getting the dates wrong even though we had them in writing the outfits still havent arrived with 9 days to go before the wedding.
If you want a trouble free experiance do not use greenwoods they make the… Read Full Review

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★★★★★

“I recently booked my whole wedding party outfits with...”

Written on: 08/05/2009

I recently booked my whole wedding party outfits with 1860. The staff were very knowledgable and helpful and the suits were fab! We opted for black tailcoats with a plain cream waistcoat and pink ruche… Read Full Review

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★★★★★

“The suite overall was brilliant. i hired a dinner...”

Written on: 29/06/2008

The suite overall was brilliant. i hired a dinner suite for my school prom and i would deffinatly hire another. The only bad point about this was I found the cuflinks kept falling out… Read Full Review

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