1860 Formal Suit Hire Reviews

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From 10 reviews
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“Shocking customer service rochdale branch”

Written on: 15/06/2013 by cathyo (1 review written)

We hired 8 adult suits and 2 childrens suits from greenwoods, all the suits were great apart from my eldest sons pants. He was measured and when he went back for fitting they were 8 inches too long for him! They were sent back to be corrected and arrived back instore 3 days before the wedding, they were still too long for him and so were taken up instore and collected an hour later. On the day of wedding the hem had fallen down before he even walked up the aisle! He was so uncomfortable and... (read more)

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★☆☆☆☆
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“Absolutely shocking !!!!!”

Written on: 03/03/2013 by PaulOldfield (1 review written)

Initial customer service was very good, but then we collected the suits !!!!!( 3 full suits, 5 kids outfits consisting of waistcoats, shirts, rouches )Kids waistcoats had no backs on, despite it being obvious they did not have jackets, which we had not been told about. Shirts all wrong sizes despite being measured in the shop. Tried to resolve difficulties with waistcoats and we were basically told that it was tough ( they did eventually offer to stitch some panels over the big black... (read more)

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★★★★★
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“GREENWOODS,ALFRETON,1860 SUITE HIRE”

Written on: 11/11/2012

I have to say that the service that i recieved was faboulous!! 5 stars, went into shop and got a warm welcome, i explained that i was getting married in november 2012 what suit i wanted and how i wanted waistcoats.they were very resourcefull i felt well looked after.i then ordered 8 suites, i am amazed how fast the suit were there! final fitting and not one of our soots needed adjustments,PERFECT! one bad thing is they require suites back the day after wedding, i would recoment that if you... (read more)

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★☆☆☆☆
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“shocking customer service”

Written on: 27/10/2012 by brdandm (1 review written)

I would warn anyone against using this company for their big day. Our initial visit at the halifax branch was great - very good service and the member of staff knew there stuff. Unfortunatly the next visit to the halifax branch in which another member of staff attended us was the worst and has ultimatly resulted in us getting our deposit back and going elsewhere, it was the most unprofesional experiance I have ever had. The member of staff expected us to tell them what we wanted to try on... (read more)

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★★★★★
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“Greenwoods Doncaster”

Written on: 17/04/2012

Went to Doncaster Greenwoods for my suit hire for my wedding this year and I had the best experience of my life in so much as the customer service, help, suggestions on colours and styles. The prices were great as well nothing was to much trouble, I had people in different towns and they arranged for them to visit a store nearer to there home. Everything turned up 10 days before and only one little change over on a shirt that had a mark on the cuff but they changed it right away. Would... (read more)

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★☆☆☆☆
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“Greenwoods 1860 (Kendal) - how not to do it!”

Written on: 19/11/2011 by jc1968 (1 review written)

Having been enticed to book at a wedding fair we booked 2 suits for myself and my son. What a difference the fitting turned out to be! The show stock was dirty and shabby, the manager didn't have his swatch book (despite knowing we were coming in). He was uninterested in helping, seemed not to care that he couldn't show us most stock and expected us to choose colours and patterns from a brochure. All in all very disappointing. Several emails of complaint has resulted in no apology and the... (read more)

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★★★★★
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“We used the branch in Redcar / Cleveland. The staff...”

Written on: 13/11/2010

We used the branch in Redcar / Cleveland. The staff were excellent throughout and behaved in a friendly, and professional way. I cannot praise them enough. Well done redcar! (read more)

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★☆☆☆☆
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“I recently booked my wedding party outfits through...”

Written on: 19/05/2010

I recently booked my wedding party outfits through greenwoods in blackburn and was given a collection date of the 11th on the 10th we were told the outfits would not be ready untill the 13th when we called to collct them on the 13th they had not arrived and we were told it was our fault for getting the dates wrong even though we had them in writing the outfits still havent arrived with 9 days to go before the wedding.
If you want a trouble free experiance do not use greenwoods they make the... (read more)

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★★★★★
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“I recently booked my whole wedding party outfits with...”

Written on: 08/05/2009

I recently booked my whole wedding party outfits with 1860. The staff were very knowledgable and helpful and the suits were fab! We opted for black tailcoats with a plain cream waistcoat and pink ruche. (read more)

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★★★★★
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“The suite overall was brilliant. i hired a dinner...”

Written on: 28/06/2008

The suite overall was brilliant. i hired a dinner suite for my school prom and i would deffinatly hire another. The only bad point about this was I found the cuflinks kept falling out. (read more)

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