Forbidden Planet Reviews

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 1 rating and 4 reviews

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Average Ratings for Forbidden Planet

  • Quality of service0.5 stars
  • Layout of shop1 stars
  • Value for Money1.3 stars
  • Reviewer Ratings0.6 stars
  • Overall Rating1.5 stars

4 Reviews For Forbidden Planet

  • Guest 23rd Sep 2009

    Reviewer rating: 1 stars


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    I ordered some items from their online store on a Saturday morning. I received a conformation email and the money was removed from my account. By Wed I had not had any update emails. I checked my online account and it only said that payment had been received. After sending a few emails and not getting any replies, I tried ringing their contact number. I was told that my items were still awaiting stock and so I decided to cancel my order.

    DOESN'T SAY IF ITEM IS IN STOCK | NO ACCOUNT UPDATES PROVIDED | NO EMAILS REPLIED TO | DELIVERY WITHIN 28 DAYS (pretty poor for this day and age especially if I'm paying £4.15 for postage)

    Don't bother with them. Forbidden Planet need to step it up a notch!

  • KimberTrouble 3rd Mar 2009

    Reviewer rating: 0 stars


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    ordered goods from Forbidden Planet jan 11th 2009. received a letter 11th feb 2009. saying they had difficulty receiving payment, turns out someone at their end input the date of my debit card wrong. i reordered some of the goods. it is now 3rd march 2009. still not received anything. rang them twice. the phone rang for over four minutes and no one answered. no goods recevised after nearly two months

  • leesaint13 Rank: Corporal 9th Jan 2009

    Reviewer rating: 0 stars


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    My first and last order with Forbidden Planet.
    No goods received (5 weeks now) - No reply to my e-mails - I do not even know if goods are available or if they have already been despatched.
    Come on FP - get your act together! You do not own the rights to selling this type of product!
    I could have imported and received the item directly from the US by now.
    If this is how you do business then before long you will be joining the other 'Great Service Companies' who have already gone to the 'Big Reces ...

  • Guest 18th Feb 2008

    Reviewer rating: 1.5 stars


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    This store has a great Selection of memorabilia from cult films and shows. Some great deals on sale items. The site is not great to navigate around and is pretty slow in loading. For a site that is going to attract the uber geeks it is pretty dire in it's make up.
    Very slow delivery. No order tracking. This online shop is still using the old '28 days for delivery' time-frame. With play and amazon offering delivery in 3 to 5 days this retailer needs to bring itself into the 21st century!!