Solware Reviews - www.solware.co.uk

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★★★☆☆
3.0 / 5
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Latest Reviews

★☆☆☆☆
Solware www.solware.co.uk

“Don't bother”

Written on: 17/06/2014 by 142Clay (1 review written)

Cocky and arrogant. Very unprofessional and poor customer manner… Read Full Review

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★★★★★
Solware www.solware.co.uk

“Excellent definately recommend ”

Written on: 19/11/2013 by Castle09 (1 review written)

This is a well equipped shop with staff with knowledge 2nd to none really helpful friendly guys, definately recommend them. Will certainly visit and purchase from them again… Read Full Review

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★★★★★
Solware www.solware.co.uk

“excellent well pleased solware ”

Written on: 09/10/2013

I thought I would leave a review after seeing few bad ones. Tad unfair as how many leave good reviews. Not fair reflection on how Solware are. I know the staff well top people especially Tye… Read Full Review

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★☆☆☆☆
Solware www.solware.co.uk

“Trading Standards Involved”

Written on: 10/09/2013

The matter is now in the hands of Trading Standards for misadvertisement and non supply of repaired goods. Says it all… Read Full Review

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Solware's Comment

Written on: 10/09/2013

I will keep updated with their degree of helpfulness in this matter as a full refund has been requested along with postage refund.

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★☆☆☆☆
Solware www.solware.co.uk

“Item ordered months ago payment taken and not...”

Written on: 24/06/2013

Item ordered months ago payment taken and not delivered. Have now contacted card company and Trading Standards to see if they can help. … Read Full Review

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★★★☆☆
Solware www.solware.co.uk

“Hit and Miss”

Written on: 22/03/2013

Have ordered a few items online and they always arrive, never had a problem. Although i have ordered before the threshold time for sooner deliveries and still had to wait a few extra days - which has been pointless in the end. This is quite common with the orders and very frustrating. The prices and range of products are good. nice variety of gear to browse though. Shame about the delivery times. Also been in the store a couple of times and find it a hit and miss affair. Both times brought an… Read Full Review

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★★★★★
Solware www.solware.co.uk

“No problem here ;)”

Written on: 13/03/2013

Right, I was looking for a rifle scope and was in a hurry for it, and the only place I could find that had it in stock and that could deliver next day were Solware. I ordered my rifle scope at a cost £160.49 inclusive of the next day delivery costs and immediately received my order confirmation/invoice. I read in the delivery section that I would received another email within 24 hours to advise me whether the scope was on its way, whether or not my card was declined or if it was out of stock… Read Full Review

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★☆☆☆☆
Solware www.solware.co.uk

“Very unhelpful ”

Written on: 05/03/2013 by Bossco (1 review written)

I place an order with Solware Ltd for a little product (350gr) I paid £4.50 postage and it has not been delivered... i've contacted the seller, and my local post office to look for it but with no luck... I emailed Solware Ltd asking why, if i paid £4.50 postage was it not sent Recorded (Signed For) which only costs £3.60. I paid almost double to what Solware Ltd claim they sent it just first class (£2.70)... Solware Ltd emailed me back to say nothing about the overcharging of post, only… Read Full Review

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★☆☆☆☆
Solware www.solware.co.uk

“BEWARE”

Written on: 28/06/2012

BEWARE: Brought a gun off them a while back broke within 2 months of buying tryed to send it back they told me there nothing to do with it … Read Full Review

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★☆☆☆☆
Solware www.solware.co.uk

“screwed and alone”

Written on: 23/08/2011 by jonyoubastard (1 review written)

i purchased online lock codes, on completion of payment i was to rec a link to the program(i did not) now its three days later i do not have my program and i have not rec. any word from solware if you whant what you payed for i say go somewhere else… Read Full Review

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★★★★★
Solware www.solware.co.uk

“Solware Limited”

Written on: 19/08/2011 by tye2010 (1 review written)

OFFICIAL RESPONSE Solware Limited Hi after reading the above review we would like to make an official response. Firstly, the customer has failed to mention a crucial fact in his review. He hasn't mentioned that he threaten a member of Solware staff over the telephone hence why the staff member put the phone down. They then re-phoned and stated they would make a bad review - so review above is from that person. Solware as any other retailer will NOT tolerate threats made or abuse to any of its… Read Full Review

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Solware's Response to tye2010's Review

Written on: 10/09/2013

I would appreciate comments on all your other bad reviews especially when you verbally abused your customers yourself?

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★☆☆☆☆
Solware www.solware.co.uk

“Pay a little more & shop somewhere more friendly”

Written on: 11/07/2011

I ordered a couple of items on a next day delivery. 3 days passed but no delivery or email so i send them 1. They send 1 back saying that i should have received an email saying it will be with me any day now. Any day now? It was meant the next day. I phoned them up & spoke to customer service who were extremeley rude, i asked for a refund & he said" yer fine whatever f*** you, then hung up. I called back & spoke to somone else & they agreed that it was fine to talk like that to a customer,i… Read Full Review

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★★★★★
Solware www.solware.co.uk

“Great outfit I came to shop from Doncaster for a Air...”

Written on: 24/03/2011

Great outfit I came to shop from Doncaster for a Air Arms TDR .177. I was provided with a cuppa and toast upon arrival!! The guys were excellent they made me feel welcome and comfortable. I was given discount on a MTC Viper scope/bag/pellets/targets and Silencer. I am buying a new pistol for IPAS and will use Solware again I am really pleased to see they are doing well. I would recommend these guys to anybody and I have done on airgunbbs forum. I wish them all the best and hope the airgun range… Read Full Review

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★★★★★
Solware www.solware.co.uk

“ ”

Written on: 25/02/2011


great Company cheap prices and postage recomended to friends always have stock and the most help full staff in any gun shop I have ever been in
Over all rating AMAZING… Read Full Review

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★★★★★
Solware www.solware.co.uk

“Hi I am regular shopper with Solware not sure why they...”

Written on: 25/02/2011

Hi I am regular shopper with Solware not sure why they are getting a bashing!! Theres Tye, Carl and James who work there all top lads. I am a regular shooter I use Solware for all my shooting requirements inc Shotgun cartridges/pellets and accessories. I used to use John Knibbs Countrystore & Garlands not anymore! I have been overpaying for years and the guys at Solware offer discounted rates example I purchased a Beretta Silver pigeon 12 bore it was nearly £100 cheaper than Garlands! Solware… Read Full Review

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★☆☆☆☆
Solware www.solware.co.uk

“Solware.co.uk provide a very poor service and do not...”

Written on: 04/02/2011 by BikerMark (1 review written)

Solware.co.uk provide a very poor service and do not respond to emails when there is a problem. Delivery is very slow and when finally arrived I received the wrong size item… Read Full Review

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★★☆☆☆
Solware www.solware.co.uk

“If you're interested in saving a few pounds on a...”

Written on: 24/01/2011

If you're interested in saving a few pounds on a product then maybe this company is for you. If however, you expect the smallest amount of customer service or possibly for orders to be delivered as per their delivery information, then pay the extra few pounds and go with a more reputable and reliable company.

I ordered an item and paid extra for next day delivery. It was 3 weeks before I finally received it. I felt I had to chase up my payment frequently in order for it to be processed. Email… Read Full Review

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★☆☆☆☆
Solware www.solware.co.uk

“I'm not sure how this company managed to deliver such...”

Written on: 28/10/2010

I'm not sure how this company managed to deliver such glowing results for the first 2 reviewers here as my experience with them highlights a lack of integrity in their order process.

I was looking for a Barnet Lil Sioux bow kit for my sons birthday party so to ensure I ordered from a company that could deliver on time, I called solware on their 0844 number and confirmed over the phone that they had this in stock. I was told that it was no problem, they had 'loads' of them in stock, and was… Read Full Review

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★★★★★
Solware www.solware.co.uk

“I was at first cautious using them as i had never...”

Written on: 11/08/2008 by stebirty (2 reviews written)

I was at first cautious using them as i had never heard of them so i paid with pay pal which is then insured and have no regrets .they are a good company and seem well manged with very helpfull staff.
i bought a headset of them and the one i ordered wasnt in stock so they rang me and sorted out a similar one or offered me a refund .
The product was of good quality and was well packaged and speedily dispatched, bigger companys could learn from these guys, well happy over all thanks solware… Read Full Review

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★★★★★
Solware www.solware.co.uk

“Solware is excellent, well recommend this mobile phone...”

Written on: 07/03/2008

Solware is excellent, well recommend this mobile phone unlocking service to anyone.

Very pleased, ordered and received within two working days, go on www.solware.co.uk… Read Full Review

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