Written on: 24/06/2013
Item ordered months ago payment taken and not delivered. Have now contacted card company and Trading Standards to see if they can help. (read more)
Written on: 22/03/2013
Have ordered a few items online and they always arrive, never had a problem. Although i have ordered before the threshold time for sooner deliveries and still had to wait a few extra days - which has been pointless in the end. This is quite common with the orders and very frustrating. The prices and range of products are good. nice variety of gear to browse though. Shame about the delivery times. Also been in the store a couple of times and find it a hit and miss affair. Both times brought... (read more)
Written on: 13/03/2013
Right, I was looking for a rifle scope and was in a hurry for it, and the only place I could find that had it in stock and that could deliver next day were Solware. I ordered my rifle scope at a cost £160.49 inclusive of the next day delivery costs and immediately received my order confirmation/invoice. I read in the delivery section that I would received another email within 24 hours to advise me whether the scope was on its way, whether or not my card was declined or if it was out of... (read more)
Written on: 05/03/2013 by Bossco (1 review written)
I place an order with Solware Ltd for a little product (350gr) I paid £4.50 postage and it has not been delivered... i've contacted the seller, and my local post office to look for it but with no luck... I emailed Solware Ltd asking why, if i paid £4.50 postage was it not sent Recorded (Signed For) which only costs £3.60. I paid almost double to what Solware Ltd claim they sent it just first class (£2.70)... Solware Ltd emailed me back to say nothing about the overcharging of post, only... (read more)
Written on: 23/08/2011 by jonyoubastard (1 review written)
i purchased online lock codes, on completion of payment i was to rec a link to the program(i did not) now its three days later i do not have my program and i have not rec. any word from solware if you whant what you payed for i say go somewhere else (read more)
Written on: 19/08/2011 by tye2010 (1 review written)
OFFICIAL RESPONSE Solware Limited Hi after reading the above review we would like to make an official response. Firstly, the customer has failed to mention a crucial fact in his review. He hasn't mentioned that he threaten a member of Solware staff over the telephone hence why the staff member put the phone down. They then re-phoned and stated they would make a bad review - so review above is from that person. Solware as any other retailer will NOT tolerate threats made or abuse to any of... (read more)
Written on: 11/07/2011
I ordered a couple of items on a next day delivery. 3 days passed but no delivery or email so i send them 1. They send 1 back saying that i should have received an email saying it will be with me any day now. Any day now? It was meant the next day. I phoned them up & spoke to customer service who were extremeley rude, i asked for a refund & he said" yer fine whatever f*** you, then hung up. I called back & spoke to somone else & they agreed that it was fine to talk like that to a customer,i... (read more)
Written on: 24/03/2011
Great outfit I came to shop from Doncaster for a Air Arms TDR .177. I was provided with a cuppa and toast upon arrival!! The guys were excellent they made me feel welcome and comfortable. I was given discount on a MTC Viper scope/bag/pellets/targets and Silencer. I am buying a new pistol for IPAS and will use Solware again I am really pleased to see they are doing well. I would recommend these guys to anybody and I have done on airgunbbs forum. I wish them all the best and hope the airgun... (read more)
Written on: 25/02/2011
Hi I am regular shopper with Solware not sure why they are getting a bashing!! Theres Tye, Carl and James who work there all top lads. I am a regular shooter I use Solware for all my shooting requirements inc Shotgun cartridges/pellets and accessories. I used to use John Knibbs Countrystore & Garlands not anymore! I have been overpaying for years and the guys at Solware offer discounted rates example I purchased a Beretta Silver pigeon 12 bore it was nearly £100 cheaper than Garlands!... (read more)
Written on: 04/02/2011 by BikerMark (1 review written)
Solware.co.uk provide a very poor service and do not respond to emails when there is a problem. Delivery is very slow and when finally arrived I received the wrong size item. (read more)
Written on: 24/01/2011
If you're interested in saving a few pounds on a product then maybe this company is for you. If however, you expect the smallest amount of customer service or possibly for orders to be delivered as per their delivery information, then pay the extra few pounds and go with a more reputable and reliable company.
I ordered an item and paid extra for next day delivery. It was 3 weeks before I finally received it. I felt I had to chase up my payment frequently in order for it to be processed.... (read more)
Written on: 28/10/2010
I'm not sure how this company managed to deliver such glowing results for the first 2 reviewers here as my experience with them highlights a lack of integrity in their order process.
I was looking for a Barnet Lil Sioux bow kit for my sons birthday party so to ensure I ordered from a company that could deliver on time, I called solware on their 0844 number and confirmed over the phone that they had this in stock. I was told that it was no problem, they had 'loads' of them in stock, and was... (read more)
Written on: 11/08/2008 by stebirty (2 reviews written)
I was at first cautious using them as i had never heard of them so i paid with pay pal which is then insured and have no regrets .they are a good company and seem well manged with very helpfull staff.
i bought a headset of them and the one i ordered wasnt in stock so they rang me and sorted out a similar one or offered me a refund .
The product was of good quality and was well packaged and speedily dispatched, bigger companys could learn from these guys, well happy over all thanks solware (read more)
Written on: 07/03/2008
Solware is excellent, well recommend this mobile phone unlocking service to anyone.
Very pleased, ordered and received within two working days, go on www.solware.co.uk. (read more)
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