written by on 20/10/2015
Today was a good example of the help I've received before from technical support. It was quickly realised that I'm not very technically minded and the staff member adapted to my language rather than continuing with the technical terms. This is something I value since it's not easy being in the generation that didn't grow up with computers and I do just want it all to work! I always find your team easy to talk with, patient and helpful. It's reassuring to be able to access someone who will manage my level of understanding. Thank you
written by O'Connellly383 on 11/06/2015
I'm going to try and keep this short, sweet and to the point. Admittedly I was probably a bit of a pain in the backside with this as what I needed was rather specific and therefore I was constantly asking for help. Throughout the entire process, I must have sent around fifteen emails. The speed in which eHosting responded and level of service they offered was second to none. My issue was resolved quickly and efficiently. Therefore, I am an extremely satisfied customer and I would highly recommend eHosting.
written by Colin101 on 16/12/2014
I must say that eHosting provide the best customer support that I have ever experience. Other companies charge me less, but I didn't get the excellent customer service that I have been receiving from eHosting, which is critical to my business. I will be recommending my business colleagues to eHosting web hosting services. Thank you eHosting Colin
written by PaulPerera on 01/10/2014
In May 2013 an ex member of our staff decide to crash our website using stolen email identity of our managing director. ehosting were absolutly fantastic helping us regain control of our website and restore to backup. They were then able to assist with detailed log files which identified the IP address of the individual which has enable a sucessful procecution by the police. But most important to the business as an online Travel company we were up live again in a matter of hours, and fantastic prompt technical support, and someone speaking plain English on the telephone when we most needed them. When choosing a host one of the the most important issues to us as a small company was support and someone to talk to in emergency, ehosting get a gold star rating from us and we would not hesitate to give them a high recommendation.
written by Neil.Barton on 09/07/2014
I have used eHosting for more than 5 years for all of my 3 businesses and I host services for a number of my clients. The overall performance of the service on a day to day basis has met all my needs and it is competitively priced. From time to time things go wrong - that's a fact of life. It's the response that counts and the eHosting support team have been excellent in responding and sorting things quickly and with the minimum of fuss. Thanks very much to you all. I know I don't always "read the the manual", but the support team are always patient in working me through the issues. I have no hesitation in recommending eHosting for business or personal; use. Keep up the good work!
written by jeffl1234 on 04/07/2014
Very fast and efficient service
written by 216Alexander on 04/07/2014
Answered really fast and solved the problem. I couldn't access the needed DNs and was directed to how to do it by t he support team. Really saved me a lot of grief
written by 272Costello on 12/05/2014
I'm really impressed with the speed, professionalism and quality of service provided by your email support system. Credit, where credit is due! Thank you very much Ben - Bournemouth
written by johnnyjpeg on 10/01/2014
There are many price competitive web hosting companies out there! Why choose EHOSTING? As with most things - it's only when you have a problem or query that you find out how good a company or service is. Being an advanced novice with web design I wanted to stretch my horizons somewhat. Unfortunately for ehosting this means that over the years I have been with them, I have had many queries to which I have wanted instant answers. Let's face it, when we have a problem or query we all wanted it sorted now - not next day or next week, so we can get on with life! My experience with Ehosting has been nothing but exemplary. Whatever time, day or night and even at weekends, I have always had an extremely quick response. The automated confirmation arrives in minutes as you would expect and shortly afterwards an e-mail from a real individual helping you sort out any problem you may have in a way that you can understand. This two way e-mail conversation continues until you are completely happy with the answer. They appear to have the patience of Job! An excellent Hosting Company and I highly recommend them.
written by drmcw on 18/07/2013
If you need simple straightforward hosting at modest cost where you get support via email which is quick and to the point then these guys are excellent. The basic cheap package is probably less suitable if you have very specific technical requirements but I expect they can deliver that as well, I have never looked. So my review is based on their entry level hosting with a couple of add ons that I needed. It does what it says on the tin and the support is excellent.
written by guy888 on 21/06/2013
I've been with ehosting for about 2 years and have been consistently impressed by their customer support. I don't have queries often but when I normally receive a reply within 5-10 minutes which strikes me as pretty exceptional. And they know what they are talking about and solve problems quickly. I wouldn't normally go to the trouble of writing a review but these guys have exceed expectations so I thought I would share the love :)
written by Julianporter on 20/06/2013
I have been a client of ehosting for many years and being a non techy have called on them many times when I have a problem and it never fails to surprise me just how helpful they are. I recently switched from a shared to a VPS server and had a few issues with my sites caused by my website designs and they worked non stop to sort them without moaning at all which is something my web designers struggled with. I am a very happy client and hope to be for many years to come. Top work guys Julianporter.com
written by estechco on 06/06/2013
Despite (or perhaps because of) using many other companies down the years, I have stayed loyally with eHosting now for the last 6. They provide an excellent standard of service at a pretty competitive price and their support both via email and even by telephone (yes, telephone support!) is extremely good and hence ultimately re-assuring. Their support staff are always courteous, concise and of course knowledgeable. Up time and performance is very good and the few occasions when problems have happened (and realistically they WILL happen), they are quickly on the case and keep you informed as they proceed.
written by pandosnco.co.uk on 15/05/2013
Outstanding service, ease of use and general features. This is one of the best internet hosting companies around right now. Highly recommended!
written by leapoflogic on 12/03/2013
I've been using ehosting.co.uk for about 2 years since releasing the first iteration of my little website, toepoke.co.uk (5-a-side football organiser). Whilst I'm an experienced web developer I had limited experience of using a hosting company (previous sites have been pure HTML/CCS/JS). As such I wasn't familiar with using a control panel, or any of the processes involved. I found ehosting were always there with answers for my many questions whilst initially setting up the website and getting it up and running. The turnaround of answers over e-mail have always been quick and succinct and rarely more than a couple of hours before getting an answer. Considering the small amount we pay for the hosting I find this really encouraging. On the few occasions where my questions have taken a little longer to complete I've been made aware of this and have been kept up-to-date with progress on the issue. All in all, all you could ask.
written by on 20/11/2012
I must be3 one ofthe smallest customers for ehosting and have been using their services for 7 years. I am not a IT person so there are times when I need help and simple explanations. During these years, I have not had much need to use their after sales service since the system seems very reliable. however, on those occasions when I did need their support services, I could not fault them. They were prompt, explained what the issue was and resolved it quickly. If they do this to their small customers, they must do at least as well to their big clients.
written by on 19/07/2012
I have been with Ehosting now for over 5 years. They offer web hosting and email facilities to anyone from the home user to the large corporate. They offer competitive prices and most importantly a fantastic service which includes free email support 24/7. I am a novice user and they assisted me in the configuration of my websites from setting up email accounts to using PHP and MySQL. I cannot recommend them highly enough. Thank you.
written by medievil2003 on 02/05/2012
I have been with Ehosting for a few years now and anytime i've had issues they have always resolved them and even provided step-by-step guides on how to carry out certain tasks within the control panel. I know on a review you should always try and find something you don't like but honestly i cannot, this is by far one of the best companies i have dealt with, only wishing all other companies would be the same then we would all be happy i am sure! If you were to go with them then you'll be as happy as me, i currently have 5 clients that i deal with that i have setup hosting for them from this company. I'lld highly recommend them on any instance.
written by trafficjockey on 03/11/2011
I have been with ehosting for many years now. I have never had a problem that could not be solved quickly and being based in the UK, I have full support access on hand by telephone, email or chat. I use the VPS unix platform, which I recommend for speed and reliability. Its easy to set up and you have control over what you do with your space on their server.
written by andrewsundial on 19/10/2011
WordPress promote their "famous 5 minute installation". What they don't tell you about is the alternative at-least-5-days-of-tearing-your-hair-out installation. I couldn't have got there without ehosting's support, always helpful, friendly and knowledgeable, easy to follow instructions - especially when it got too technical for this layman - and speedy replies. Thanks everyone. Incidentally, I love my new WordPress site - software is great and it's free, so mustn't complain... A
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As rated by our community of reviewers
Bsddevelopments's Response to guy888's Review
Written on: 14/01/2014
THIS IS NOT THE EXPERIENCE i HAVE HAD WEBSITE CRASHES ALWAYS TRY AND SPEAK TO SOMEONE IN CHARGE NEVER ANYBODY THERE CANT WAIT TO MOVE THEY CLAIM THEY WILL HELP AS SOON AS i MENTIONED I WAS MOVING THEY MADE MY WEBISTE HARDER BY LOCKING ME OUT ALL THE TIME.