Shop Goodwill Reviews - www.shopgoodwill.com

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Latest Reviews

★☆☆☆☆

“Shipping Fee's Over Charged”

Written on: 01/08/2016 by TimothyRandall (1 review written)

This morning I had an item close and after checking the shipping fee from the California store, they had calculated (not sure how) a lot of apx 8 lbs with a shipping fee of $36.00. I told them to readjust it or relist the item. THEIR RESPONSE: "You will have to pay for the total first and then we will refund you the money back" Of course I told them to relist it due to deceptive shipping fees and practices..but BEWARE if it's not one thing to tag on more money from this site, then it could be… Read Full Review

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★☆☆☆☆

“Artificial Stones”

Written on: 10/05/2016 by color (1 review written)

They sell stones such as amethyst, aquamarines, and so on but they cannot guarantee if the stones are real or synthetic so buy accordingly. However, when I received the items it was obvious that the stone was not real. Not only that, in one of the online stores they charged me 10% restocking fee. In other words they make money buy "not knowing" when the stone were plastic. GoodWill Central Texas phone number 512-581-3343. Watch out!… Read Full Review

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★☆☆☆☆

“Shill bidding, sorted jewelry listed as UNSORTED, fake...”

Written on: 18/04/2016 by MalcolmRhodes (1 review written)

Goodwill shill bids driving up the prices. Then they relist the item and shill again until they get it high enough. Goodwill sorts jewelry and adds acid to test it, thus ruining costume jewelry with big acid splotches. All the acid ruined jewelry is labeled When they say unsorted, they mean that the unsaleable and junk stuff wasn't sorted after it was tossed into the junk pile.as unsorted and is TRASH. Of ZERO VALUE. The unsorted is made up of stuff that didn't sell at the Goodwill stores… Read Full Review

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★★☆☆☆

“Can get prices and shipping cheaper on Ebay!!! ”

Written on: 09/04/2016 by Leslie169 (1 review written)

I bought a set of cookware that I was pretty satisfied with, the shipping wasn't bad. I have been watching some other things and find I can find them on Ebay cheaper. They are making a killing on this auction site, the prices are outrageous and I know they inflate the bids!! Our store in my town has raised there prices and I found out no 2 Goodwills are the same. Some are in different districts and the prices are different. Ours keep the same prices and don't have sales, other have higher… Read Full Review

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★★★☆☆

“Good, but be careful.”

Written on: 16/11/2015 by functionF8 (1 review written)

I actually like MOST of shopgoodwill.com, but be careful. Many of the stores seem honest and are willing to listen to a complaint and not charge a huge shipping and handling fee. With that said, other stores on shopgoodwill.com can charge as much as $16.00 + to ship an item that weighs less than an ounce. Some have gone to setting a fixed shipping charge of $7.99, but then also can charge many more dollars for handling. Rip-off in a major way! Always check S&H! Stores to watch out for for me… Read Full Review

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★☆☆☆☆

“Postage over charge !”

Written on: 05/11/2015 by Alfredor497 (1 review written)

$52.00 to mail a guitar , winning the bid was $28.00 for the guitar , price for mailing is totally Outrageous… Read Full Review

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★☆☆☆☆

“I'm done!!! Last time I am extorted for shipping”

Written on: 11/06/2015 by rickcjmc (1 review written)

I have been shopping on this site for about 6 months, and every item I win, I get the most inflated shipping charges tacked on. Then you have to fight with some faceless customer service person who may or may not attempt to find a reasonable shipping cost. Lets not forget the "handling fee". Now let me get this straight: a) you hire sub-minimum wage work force to "help them out"? b) all your inventory costs you ZERO, $0, NADA because people like me give it to you? c) Goodwill Industries cannot… Read Full Review

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Stevenseattle's Response to rickcjmc's Review

Written on: 23/07/2015

I think you will find Goodwill pays at least the minimum wage. If you want to post 'loose acusations' in your general rant at least get some facts. No one has to buy from anything from any charity, corporate or other. Just build in the costs to the final price and bid accordingly, not that difficult, it's what everyone else does. And your suggestion of schill bidding is based on what? Internet title tattle not facts which is a reoccurring theme here. In your selfish not factual rant you have lost sight of the FACT that Goodwill trains people with reduced chances of employment, they take at risk youth interns, they take disabled people on. Jobs Change Lives.

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Peterpan56's Response to rickcjmc's Review

Written on: 24/08/2015

Please sign the petition to make shopgoodwill a honest place to shop.

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★☆☆☆☆

“A TOTAL RIPOFF”

Written on: 17/05/2015 by Forbesws286 (1 review written)

ITEMS ARE NOT DESCRIBED AS THEY REALLY ARE AND ALSO THE FLAWS ARE NOT PICTURED. I DO BELIEVE THE BIDDING IS BEING DONE FALSELY TO RUN THE BIDS UP BECAUSE I DO SEE SOME OF THE ITEMS I WATCHING BEING RELISTED. THE FIRST ITEM I BOUGHT, I PAID AN ENORMOUS PRICE FOR IT AND WHEN IT ARRIVED I WAS SO DISAPPOINTED BECAUSE THERE WERE THINGS WRONG WITH IT THAT WERE NOT MENTIONED OR PICTURED, I EMAILED A COMPLAINT AND GOT A STUPID ANSWER BACK WITH CASE CLOSED. THE SHIPPING CHARGES ARE OUTRAGEOUS. I WILL GO… Read Full Review

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★★★★★

“WoW!!”

Written on: 19/03/2015 by Ulises498 (1 review written)

Only wish I could sell on this site, man watches I like are cheaper on Ebay and they are serviced, I would sell mine here a couple a beaters on this site I can go to Ebay and get a Rolex wish site was open to sell on… Read Full Review

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★☆☆☆☆

“Avoid ShopGoodwill Auctions Very Fishy Things There”

Written on: 06/03/2015 by melvin25 (1 review written)

OH if I had only read the 1000s of bad shopgoodwill reviews online I wouldn't be in a nightmare now,been buying some small items at shopgoodwill over the last 3-4 months with no problems but have watched tons of auctions and noticed what appears to be crooked bidding going on and just read online everywhere tonight that others agree so I wasn't seeing things,I just bought a 1930s toy on jan 27th and was told it shipped on febuary 4th,on febuary 5th I checked the usps tracking only to see that… Read Full Review

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★☆☆☆☆

“What you see is not what you get. cup photos on stud...”

Written on: 28/02/2015 by Jazznight (1 review written)

Looking for Diamonds For myself and family, I quickly purchase 3 sets of different sizes of stud earrings. Right afterwards I realize that some of the photos posted were the same as other posts. So, you really don't know what you are buying. One set of earrings was what I thought I was expecting, they kinda look like the same quality they all seem to be low quality Diamond)as the photo, but I did notice that one marking on the photo was not anywhere on the earrings. But the other two pais… Read Full Review

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★☆☆☆☆

“What you see is not what you get. cup photos on stud...”

Written on: 28/02/2015 by Jazznight (1 review written)

Looking for Diamonds For myself and family, I quickly purchase 3 sets of different sizes of stud earrings. Right afterwards I realize that some of the photos posted were the same as other posts. So, you really don't know what you are buying. One set of earrings was what I thought I was expecting, they kinda look like the same quality they all seem to be low quality Diamond)as the photo, but I did notice that one marking on the photo was not anywhere on the earrings. But the other two pais… Read Full Review

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★☆☆☆☆

“Horrible online auction house”

Written on: 09/02/2015 by Nevershopgoodwilldotcomagain (1 review written)

They cant ship paid item after 7 days and still waiting. If I don't receive shipping status tomorrow i will request through PAYPAL to cancel my request for payment. Don't Bid on SHOP-GOODWILL… Read Full Review

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★★☆☆☆

“Something is up”

Written on: 04/02/2015

The shipping costs on a majority of the items is outragiously high. It seems like most of their profit is made on the shipping for a lot of items. I'm guessing that, since the shipping and handling costs are not obvious, this is a good way to pull people into bidding on an item if they don't check this first to see that often the shipping costs are way higher than the final cost of the item. I've also noticed a lot of items that get reposted after the bidding is complete. Sure there isn't… Read Full Review

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★★★★☆

“I mostly stick to my local store. I can pick the stuff...”

Written on: 01/02/2015 by lidolady (1 review written)

I mostly stick to my local store. I can pick the stuff up for free. I get great deals all the time, and the times I've needed a refund I have had no trouble at all getting it. Photograph quality has gone up and down (I assume with employee turnover), as does the quality of the auction listings. The biggest problems are the s&h charges, which keep me from buying from other locations, the terrible quality of the site itself, and that every location does things differently. From talking with… Read Full Review

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★☆☆☆☆

“Beware of Goodwill of Western Missouri & Eastern Kansas”

Written on: 01/02/2015

I cannot believe it. I bought a NWT jacket: "Talbots NWT animal print blazer 6P (19255234)" whose color was so faded when I received it that it looked damaged and I politely asked for a return. Their customer Service first accepted it in a kind response. They refunded me for the price I paid (not the shipping back to them) without any problem, once I sent it back (the following day I received it via Priority Mail). I was surprised that they did not refund me for the return shipping cost but… Read Full Review

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★☆☆☆☆

“ShopGoodwill.com is a huckster auction sight. Beware,...”

Written on: 22/01/2015 by JackAssin (1 review written)

ShopGoodwill.com is a huckster auction sight. Beware, for they are often diabolical pimps of the overcharging for postage and tacking on stupid "Handling Fee" charges trade. Even if you scope out an item that you want and bid your maximum in the last 10 seconds of the auction, well be prepared to be outbid by the store's own automated shill bid. That's their way of having a hidden "Reserve" if they think you got the item too cheap. But be aware that if you win an auction you pay your bid and… Read Full Review

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★★★☆☆

“Nice miss me jeans but high shipping ”

Written on: 19/12/2014 by Heatherlynn89 (1 review written)

I guess I'm one of few people that have had decent experiences with shopgoodwill. There has been one time I had a mix up they sent me the wrong jeans but they were very nice when I called the store that the jeans came from they even sent me another pair of jeans they thought were the ones I got but they weren't well I called them again and emailed them and they refunded me my money also and told me sorry about the mix up. I'm always finding nice miss me jeans for half price and miss me jeans… Read Full Review

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★★★★★

“Great Deal”

Written on: 07/12/2014 by Olsonox124 (1 review written)

I almost did not order from them as a result of the reviews on this site. However, I decided to check it out for myself and was very satisfied. The shipping is high but it is what it cost to ship something of this weight these days. The items were packaged very well and arrived i perfect condition. Very satisfied!!… Read Full Review

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★☆☆☆☆

“only about the money”

Written on: 18/11/2014

After spending quite a bit on Goodwill I was disable because of winning bid not paid for. What a JOKE! OMG! You just lost a great customer. I had purchased 2 different Keruig coffee makers both didn't work at all, pitiful customer service, with that in mind, because you can't return anything. I was then disabled for not paying on a winning bid, Goodwill is only about the money, not helping people. You lose, I will not shop at ANY goodwill again. or donate to your cause… Read Full Review

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