Shop Goodwill - www.shopgoodwill.com Reviews
Latest Reviews
★★☆☆☆
“sic and tired”
Written on: 05/04/2013
I have bought many items from SGW over the years, and have gotten some good items, Although.. it is a gamble! Most things have damage, are not described well, and may be unusable. Now, the shipping is outrageous, too! I sell on ebay, so I know commercial rates. Shoes from one coast to the other are 11 dollars max. Yet on SGW site, you pay $15 and a "handling" fee on top. I received two pair of boots, each just in a large box with no packing at all! What the heck is happening! And, I have had... (read more)
★☆☆☆☆
“ Goodwill Industries of Central Indiana”
Written on: 04/04/2013 by yachtblder54
Hello, I bought 13 pounds of Lego's from this stores' online auction. 3 pounds were non legos and trash. I have emailed twice, and still no response. Triple bad! (read more)
★☆☆☆☆
“High shipping ”
Written on: 28/03/2013
I payed 7 dollars for two autographed footballs great deal but the shipping was 14 dollars it should only cost 4 dollars just is a rip of (read more)
★☆☆☆☆
“Will not give refund for broken item!”
Written on: 27/03/2013 by meshoppytoo (1 review written)
I like shopgoodwill.com because everything a got was well packaged so nothing could get broken. My last item came packaged well, almost over doing it a little. One of the Pyrex lids came with part of the lip broken off and missing. The broken off pieces could not be found with the wrapped up lid or in the box. The Appleton, WI Goodwill claimed it was broken in shipping, a claim would be filed and I would get a refund. That was two months and many emails ago and still no refund. I was... (read more)
★☆☆☆☆
“Shill Bidding Rampant”
Written on: 26/03/2013
After watching the SAME musical instrument sell THREE TIMES in the Indianapolis Goodwill.com auction site I realized that someone who actually intends to pay for a won item is competing against shill and phantom bidders who have no intention of ever paying for an item with NO POLICING of this by the Goodwill managers. I suspect they even encourage this to inflate prices to a legitimate bidder. I Would avoid this crooked auction like the plague. (read more)
★☆☆☆☆
“I am done with shopgoodwill.com”
Written on: 26/03/2013
A RAZOR, 2 OZ.: Weight 1 lbs. This item has a fixed shipping price of $5 Minimum shipment weight is 1lb., items weighing less than 1lb. will be calculated at the 1lb. rate. Items are shipped using a major carrier usually within 5 business days after receipt of payment. Shipping charges are calculated at payment time. A handling fee of $2.00 applies to this item (read more)
★★☆☆☆
“Volunteers don't know jack about what they're selling!”
Written on: 22/03/2013
...and they think they do know. As a record collector, it make me ill when people take it upon themselves to be experts with absolutely no knowledge, improper research, what have you. You know these poor fools are just going on eBay and looking up records and not even having the common sense to look on Completed Auctions (even that can be flimsy)! Value Thrift is another culprit in regards to improper (and lazy) research. Now to be fair, I have seen a few people listing records on... (read more)
★☆☆☆☆
“Junk - Over charged $20..00 on Shipping - RUDE”
Written on: 08/02/2013
Purchased a lot of beads,when they arrived they were junk cheap pony beads which cost me $8.00. They charged me $40.10 shipping (telling me USPS just had a rate increase). Then they shipped it FedEx which cost then $20.00. I was told I could return the item for a refund! What are you nuts! this has already cost me $50.00, so I send it back which would cost me another $20.00 for an $8.00 refund . What a waste of time and money!!! No more shopgoodwill.com for me! (read more)
Oldstuff's Comment
Written on: 01/03/2013
I have vowed to never buy anything from goodwill online again. They are taking from people by overcharging them on postage. Shipping a one pound item, 17.00 and change. Hello!!
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★☆☆☆☆
“ bunch of junk on to tries. no resolutiotion from them :(”
Written on: 04/02/2013
I purchased a linen lot on goodwill online it was a bunch of junk. One towel was torn in half. Huge wax stains on two others. Crochet edge on linens comming undone on three more. I got two pieces of upholstery fabric that had nothing to do with linens. I also got a pretty big piece of fabric that was a project to make something like a sare but it wasn't. Other pieces had rips tears stuff that couldn't be fixed, I live approx 40 miles from the goodwill. The shipping (UPS) was really... (read more)
★☆☆☆☆
“Slow Shipping!!”
Written on: 08/01/2013 by bethedge
Don't buy anything from the Tacoma GoodWill. It will take them at least 7 days if not longer to get the package out and you still have to pay an outrageous price for shipping. I made a purchase and paid on the 12/27/12 and I got an e-mail today saying that a shipping label was created. It hasn't even shipped yet. I know, there was a holiday and a weekend in there but still it is a business that takes there time in shipping things out. Over a week, its like "oh well we have the money so... (read more)
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Showing 1 - 10 of 100 Reviews
★★☆☆☆
“FAKE ART BEWARE — Know what you're doing”
Written on: 25/12/2012 by ElvisisMyName
I bought two works of art on ShopGoodwill and am happy with both items. I have some experience in this field and notice a tremendous amount of textured prints being sold as originals and worthless, mass-produced, production line "art" from China, Mexico, etc., put out there as originals. Shipping costs are absolutely outrageous and are lining the pocketbooks of someone at Goodwill. I believe shill bidding is a huge problem on this site with the absence of checks and blances that a site like... (read more)
★★☆☆☆
“Needs to be Audited”
Written on: 15/12/2012 by jan76price88
We used to use Shopgoodwill when it first went online, but quit after several years when shipping rates went through the roof. We also noticed the item descriptions were becoming less and less accurate. We were brought back after a regional manager asked us to give it another chance. Again we will no longer deal with Goodwill. We quickly noticed that shipping charges were badly inflated. Typical was to take a 3lb item and charge 54lb in shipping. More often than not the shipping far exceeded... (read more)
★★☆☆☆
“Over The Top Shipping Rates”
Written on: 25/11/2012
Lots of treasures to be had - but the shipping costs and handling costs are way out of line. They could also benefit from lessons in good customer service. Descriptions are sometimes very vague and sparse. Items are often staged for pictures - they conceal imperfections and sometimes make lots appear to be more than the lot actually is. Some auctions are to lengthy - they should be a shorter period of time. They are also very slow in shipping the winning items. I have personally waited... (read more)
Bigwull's Comment
Written on: 01/12/2012
Typical...you,re bumping your gums about the service..but its not stopping you going there..people like you..are never pleased...get a life...
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★★★☆☆
“Great Glamour Items!! Shipping extremely over priced!!”
Written on: 20/11/2012
I have been shopping SGW for a few years. I like the other customers have got some unique and hard to find items. They have great sections for formal dress attire and wedding dresses. Beautiful beaded gowns and tops. Tuxedos and suits. What ever you buy plan to spend 20 buck at least for shipping! On some you have a choice of changing the to parcel post and that sames a little. I have had the extremely over wrapped, over packed items and wonder what could be in that huge box by the door... (read more)
Lsmatt's Comment
Written on: 24/11/2012
Too have always found the shipping charges are way too high. They are never negotiable, either.
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★☆☆☆☆
“VERY HIGH SHIPPING To THe Point Of ...”
Written on: 11/11/2012 by cecestorm (1 review written)
I too have bought on Goodwill and Yes I too started to question why some items go so high when the same item can be bought on Ebay for half the price! And Yes, I have seen items be re listed after it ends with these High Bids. I too started to think that those working at goodwill are outbidding us regular folks so the price will increase. There needs to be investigated not by Goodwill but an out5side company because something is Awfully Fishy there! Shipping- Fed Ex is now the main... (read more)
Emigh's Response to cecestorm's Review
Written on: 17/11/2012
I agree. I shopped on their website when they first started out. Everything was reasonable and shipping prices within reason. I will not shop with them.
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★☆☆☆☆
“Goodwill rip off!!!”
Written on: 03/11/2012
Shopgoodwill online site is a big rip off it will go under sooner or later because the outrageous shipping prices is a 100% mark up. (read more)
★★★★☆
“Shopgoodwill works for me :)”
Written on: 02/11/2012 by tankgurl64 (1 review written)
I've read a bunch of reviews here, and thought I'd add my 2 cents about shopgoodwill.com For the most part, this is a great site to shop. Most of the people responding have been intelligent, knowledgeable and understanding. Here's a few tips: If you don't receive a reply about your email, try it again. Still no reply? Then send an email to info@shopgoodwill.com. They will make sure it's passed on. I've been told that sometimes emails are wrongly sent right to their spam folder. Ask... (read more)
★★☆☆☆
“Shopgoodwill.com needs an overhaul”
Written on: 19/10/2012 by Consumer1234 (1 review written)
SGW.com is a very sketchy proposition at this point. It's definitely "buyer beware". Yes, first off, shipping prices are very high and they now charge a handling fee on most auctions in addition to shipping (shameful). And yes, this can double the price of an item - esp with auctions that offer items weighing less than 5 pounds - mainly because SGW.com locations will only ship via UPS and apparently USPS is the ONLY way to ship small items (less than 5 lbs) economically. In addition - the... (read more)
★☆☆☆☆
“Shipping 2-3x actual price”
Written on: 12/10/2012
I bought a number of items off shopgoodwill years ago, and was very happy with my purchases. Just recently started looking at their site again, and it makes sense to me why the Goodwill Outlet usually has high quality stuff for pennies. I also have found it suspicious that specific items will be relisted every couple weeks for months. I can't believe that there are that many delinquent bidders bidding on the same item. I wrote this review to give me the impetus to never return to the site... (read more)
★☆☆☆☆
“Excessive shipping and handling charges”
Written on: 05/10/2012
I shop on line alot and I have bought on shopgoodwill alot. By the time you pay the excessive shipping cost, the item isn't worth it. Also by shipping mainly by UPS they take alot of business away from the USPS. Not all the stores are excessive, but there are plenty that are. If they get any tax exemp status, it should be taken away because they are pulling in tons of money. I just saw a lot of tiny toy cars, and they had 14.00 shipping. Unreal cost and they should be investigated. I ship... (read more)
Consumer1234's Comment
Written on: 19/10/2012
I would agree with this review - I have visited shopgoodwill.com often and I follow many auctions on the sight (Mostly musical instruments, art, computer gear and cameras). The shipping costs from most locations in the US is excessive - that's because they use UPS for items weighing less than 5 lbs. Which brings up another point. The items offered are located through out the US at individual stores and regional centers - the inconsistencies in service (listing quality, shipping, etc) are dramatic. I think some stores have very little idea of good customer service levels, and some stores have very poor product knowledge. I would strongly suggest that you complain about this to shopgoodwill.com headqtrs in Orange Co, CA USA.
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Showing 11 - 20 of 100 Reviews
★☆☆☆☆
“Won item, paid immediately, never received it”
Written on: 26/09/2012
I won an item from the Florida location. I paid for it immediately, they said they shipped it buy I never received it. After at least 8 emails I still have not had any resolution and they are refusing to even answer my emails. Lost $16.00 plus. Poor Customer Service!! (read more)
★☆☆☆☆
“Read SGW site carefully, know what you are shopping for”
Written on: 17/09/2012
I've bid/won several things on the SGW.com over the past 2 months and have not had any real complaints. I knew going into it that the shipping charges were absolutely rediculous. You can calculate the charges before bidding, and I strongly suggest you do because your final cost could more than double. That said, I bid high on what I wanted because...I want what I want, when I want it. I found what I wanted so I didn't care about the cost. My biggest complaint is...my local Goodwill... (read more)
Consumer1234's Comment
Written on: 19/10/2012
Again - SGW is actually many stores around US listing on a central site (admin is Orange Co CA Goodwill). Many stores have very poor product knowledge and lack even the will/ability to make basic, necessary tests on electronic equipment, for example. They admit it in their listings - if you bid and win on an electronic item with them it's a gamble- they may take a non-functioning item back, they may not. Figure in time and shipping and you've got a real headache. Shame - all they have to do is send their tech items to central stores and give good customer service. How they function with the present system I have no idea.
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★★☆☆☆
“Shill Bidding By Employees at Goodwill.com”
Written on: 16/09/2012
I thought this site was pretty cool until I realized that something fishy was going on. I began to notice that the final auction price would end up being "just below" my max bid. Which is fine, I guess, considering that is what I would agree to pay for the item. So for example, I'd see an item listed for $6 at current bid (no other bidders) then during the final hours of the auction, the bid would increase to "just below" my final bid. There were no instances where I got the item... (read more)
Brad02180's Comment
Written on: 24/09/2012
od, i bit a dollor extra and i was out bid so i did it again and same thing. you are biding aginst there program.
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★☆☆☆☆
“Shipping too HIGH!”
Written on: 12/09/2012
I purchase OFTEN on shopgoodwill.com. I thought it was neat, until i realized how much TOO MUCH they start the bidding off TOOO EXPENSIVE. So if there is just on bid the starting bid is such a high value amount. TOOO MUCH. Also Shipping i had a shirt sent in a box that was the EXACT size as flat rate box and I paid 16dollars for a childs blouse to be shipped here from INDIANA. So i paid a great price for a watch/clock but then the shipping of 18.00 dollars TOO EXPENSIVE!!!!!!!! So i wont be... (read more)
★☆☆☆☆
“Prices Too High”
Written on: 12/09/2012 by squiersr
There are absolutely NO deals to be found on Shopgoodwill. There can't be THAT much traffic to the site to cause this. Makes me wonder if the auctions are indeed fair. On top of that, they gouge you for shipping and handling and it takes twice as long to ship. Need to change the name to "BADwill." (read more)
★☆☆☆☆
“A Total Scam”
Written on: 01/09/2012
When they first came online you were able to get good deals on just about anything. Boy did that change quick! Shipping and handling charges are beyond ridiculous. A total rip-off padding of $$. Shill bidding happens all the time. There is NO WAY items should go for what they end up going for. In this day and age everyone knows to check Ebay for true market price on anything. The sight is a total scam ripoff. It really tarnishes the goodwill name. (read more)
★☆☆☆☆
“Not sure what you call this...”
Written on: 15/08/2012
Columbia-Willamette store had 2 Berenguer baby dolls up for bid and auction was over last week. The girl doll sold for about $80 something and change, the boy doll I believe ended in the low 70's. Surprise, surprise, the boy is back on the auction block. Not sure what game that's called in the auction business but I've seen it a lot on Shopgoodwill. Right now, the boy doll is up to $23 and I'm pretty sure that if it doesn't reach the 80's in price range as the girl doll did, it will be... (read more)
★☆☆☆☆
“Sold and shipped My Item to Another Buyer After I Won it”
Written on: 19/07/2012
I was high bidder on a fur coat on the shopgoodwill site on July 12th, 2012. It did not show up in my shopgoodwill open items list but I did find the closed listing with me as the winning bidder. I got on the auction site the following day and it said it was performing maintenace and that any won auctions that day would show up in my goodwill shortly. After it not showing up for days I again went to look for it in closed listings. This time, I found the fur that I won with another bidder... (read more)
★★☆☆☆
“value vs shipping costs”
Written on: 09/07/2012
I enjoy the opportunity to bid on items listed with Shopgoodwill.com, but some of the shipping is outrageous. Distance does not seem to be a factor. I could pay $5 for a half ounce item and pay $15 to ship. When the packages arrive, it is obvious that I paid more than the item actually cost to ship. I do like the search features and many locations ship very fast; others do not. (read more)
★★☆☆☆
“Items Often Poorly Described - Outrageous Shipping Fees!! ”
Written on: 06/07/2012
Initially, my first few transactions went quite nicely, my only complaint at the time was the outrageous shipping fees. Locations are often using UPS to ship a necklace in a box that was 10 times the size of the original item, which in will turn jack up what you pay for shipping. My last few purchases have been total nightmares and a huge waste of money. Items were not described well, ie: I paid mucho bucks on a bracelet, when in fact it was a child's bracelet. Ah, this was not stated in... (read more)
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Showing 21 - 30 of 100 Reviews
★★★★☆
“I've enjoyed shopping on this site for a few years now...”
Written on: 04/07/2012 by Eklectic1 (1 review written)
I've found some interesting things on ShopGoodwill.com. As background, I'd been buying on Ebay and other auction sites since 1998, and I wanted another source for unique items. This is usually the one. I am especially pleased to find vintage catalogs and magazines here. Sometimes I find the size 11 women's shoes and extra large men's shirts I enjoy wearing for a good price, if I shop carefully. I've found interesting jewelry. Now, in recognition of the concerns mentioned by other reviewers,... (read more)
★☆☆☆☆
“over bidding by the owners”
Written on: 02/07/2012
Everything is donated. You bid on a item. The next time you bid on a item or proxy bid the item is 3 or 4 times higher than what you bid and you are the highest bidder but the highest bidder has to pay the final bid which is jacked up by a bidder from shop goodwill. This type of auction should have some regulations by the federal government. Complain to your congress. (read more)
Guest's Comment
Written on: 10/07/2012
I THINK SOME SOME STORES DO HAVE A PERSON THAT CAN SEE THE HIGHEST BID IN THE WATCH AREA...AND WILL BID IT HIGHER AT THE LAST MINUTE, IF THEY CAN...FEELING THAT THE END JUSTIFIES THEIR BEHAVIOR. CAN IT BE PROVEN? NO CHANCE. THERE IS A WAY AROUND IT, BUT THAT IS MY SECRET. ALSO, EMPLOYEES CAN BID ON SOMETHING THEY TRULY WANT...AND KNOW WHEN THEY DO WHAT YOUR HIGHEST BID IS GOING TO BE IN ADVANCE.
STILL, I CONTINUE TO SHOP THEIR SITE. SIGH.
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★★★★★
“Is Shopgoodwill.com a Scam?????? ”
Written on: 29/06/2012
Absolutely not!!! First off, I am your average individual looking to discover great treasures on the internet (mostly to show off in my grand Victorian home in the south, and some for gifts for those I love.) There seems to be a lot of contention surrounding shopgoodwill.com on this site, so I thought I would share the experiences I've had with the site in general. Before I do so, I'd like to point out that each selling location has varied rules/practices as far as how they choose to ship... (read more)
★☆☆☆☆
“Outrageouse shipping and handling”
Written on: 08/06/2012
How can Shopgoodwill charge 4.00 handling and 12.95 shipping on one matchbox/ hotwheels car? Never again. I know shipping costs. It's a rip off. They are cashing in on high shipping and handling. Shame on them. Also ordered a small 10 page catalog for 5.99. They charged me 13.00 to ship it!! It came to my house in a giant box full of packing peanuts. Now you know they could have put that little magazine in a bubble envelope for 3 bucks and sent it. They waste time, money, materials doing... (read more)
★★★☆☆
“Be Careful on What you bid on!”
Written on: 25/05/2012 by usedphoto (1 review written)
I have now received 4 items that I have bid on and won. I have been happy with all 4. You do have to be careful when you bid. First, this is Goodwill, so most folks only donate (some call throw away) stuff that is not perfect or non working. Second, Each store runs things a bit differently even though it is on one site. So handling and shipping charges may vary in price and type. 3 of the 4 items I bought had shipping costs higher than the winning bid! Third, the descriptions and pictures... (read more)
★☆☆☆☆
“Terrible Handling and you pay through the nose.”
Written on: 01/05/2012
Broken crystal, original paintings that turn out to be textured prints, chips and dirty items. In the beginning they were great. Then shipping, handling and insurance charges have gotten out of control. Sometimes I just write it off, because it goes to charity. Now one out of five shippments are either broken, chipped or is such poor condition. I have had enough! (read more)
Sctishldy's Comment
Written on: 16/08/2012
goes to charity?...do your research it is a BUSINESS...enterprise...it comes from Charity but does not go back.
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★☆☆☆☆
“how low can u go?”
Written on: 28/04/2012
shipping and handling charges are obscene/shameless. They will not combine shipping depending on the location. A $5.00 book that would ship for 2.99 (padded envelope and book rate postage) is packaged in a padded enveloppe, then wrapped with layers of bubble wrap, then put into a box and shipped for $12.00. INSANE! You would have to get a hell of a deal to pay that much for anything. Illitereate? You bet! A "please relist my item" if you can't combine shipping for 2 3gram earrings will get... (read more)
★☆☆☆☆
“triple shipping & shill bidding”
Written on: 11/04/2012 by Ihavetoomuch
oddly, an auction with no bids will suddenly have a bidding war the minute the first bid is entered. The item is bid up to a price plus the outrageous goodwill shipping cost that equals exactly what the item would sell for on eBay. Most of the time you can get the same item on ebay for half or 1/3 of what it sells for on goodwill. Usually I see them list the item on eBay first...like a repro chinese teapot they had. It closed on eBay with no bids. On goodwill it sold for $239 with 48... (read more)
★☆☆☆☆
“extremely high shipping prices & shill bidding??”
Written on: 07/04/2012
really....ten dollars to ship a necklace to me from 5 miles down the road? and this does not seem high?? and why do I bid on something, get outbid and the item show up again a day later after being sold? and not the first time this has happened. buyer beware on this site... (read more)
★☆☆☆☆
“GoodWill should be ashamed”
Written on: 06/04/2012
I tried to contact Goodwill about the shipping charges and the lack of testing of the items. I was told every Goodwill auction is independently ran. Hard to believe that the corporate office cant do anything about it. I used to support the Goodwill by shopping every Thursday for toys, then in two weeks i would donate them back. I am done with them. (read more)
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Showing 31 - 40 of 100 Reviews
★☆☆☆☆
“Shill Bidding, beware dont buy here”
Written on: 04/04/2012
I frequently purchased items from the GoodWill online auction for several months. Then I noticed several items would reach astoundingly high prices well before the auction was set to close. Similar items would also reach unrealistically higher sales than the same exact item listed on ebay or other comparable auction sites. Then I started to study particular items that would bring the higher prices. Interestingly enough, I noticed that the same items were re-listed over and over again, and... (read more)
★★★★☆
“All of my transactions have been excellent!”
Written on: 29/03/2012
I have read all of these reviews, and it seems like everyone loves to whine and blame somebody else for their own ineptitude! So what if they sell fakes, let me give you a bit of advice...If it seems to good to be true, it probably is. Do your homework before you bid! I get a real kick out of all the complainers saying, "Well ebay does this, and ebay has that," well if ebay is that much better, then get your loser ass over to ebay! I have bid on items for over 2 years, and not once... (read more)
Jimbo5924's Comment
Written on: 11/05/2012
You need to do some homework. How does Goodwill get off with listing a Guitar that I can prove to you weighs only seven (7) pounds as weighing forty-nine (49) pounds? that's an outright LIE perpetrated only to make more money off of shipping. It's pretty ridiculous when they charge $48.12 for shipping. They will price themselves out of the market, though in reality. When you can go online and buy a brand new guitar for $119.00 that they are selling for whatever they can get for a bid and then $49.12 shipping with a $4.00 handling fee..I am one of the poor-Disabled/Handicapped and thought that this would be a good way to buy an affordable guitar for my daughter-HA!-what a joke. You must work for Goodwill Industries to even make such a comment-everybody knows what they are doing, it doesn't take a rocket scientist to figure it out and just because they are a non-profit charity (right-I watch the employess at our local Goodwill Thrift Store loading up the "good" stuff into their cars on a regular basis) they are not exempt from the law.When they list a seven pound item as weighing forty-nine pounds that is "false advertising" at the least.. Regardless of who they are, they need to be reported to the FTC and the FCC (as internet regulators).
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Randkamza's Comment
Written on: 01/11/2012
If you email and "complain" to the particular store that has a guitar listed as 40 pounds and what not, some of them will work with you and change shipping methods. A $42 UPS shipping fee turned into $20 USPS Parcel Post just from me inquiring. Also, I do agree that there might be some cases of shill bidding and relisting items. But, there are some deals on there if you can find them. I recently won two 35 pounds vintage speakers that are in pretty good shape, I paid $122 shipped for both. Some in the same condition on Ebay fetch anywhere from $250-375 shipped.
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Tankgurl64's Comment
Written on: 02/11/2012
You're not being over-charged for 7 lbs. You are being charged for the over-sized box it needs to be shipped in. This is usually posted somewhere on the page. And that is what the shipping companies are charging them. I know because I went to various courier sites and entered the weight and size of a guitar box.
And if you didn't agree with the shipping charges, then you shouldn't have bid on the guitar.
If your local GW employees are doing what you said, then you should report them to their head office.
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★☆☆☆☆
“Good Cause Creates a Scam”
Written on: 16/02/2012 by mariamaria114
I am so frustrated with Goodwill's Shop online website. I often frequent Goodwill to buy clothing and other household items for myself and my children. In addition I donate all of my reusable clothing and household items to Goodwill so I thought, why not shop online? I told my friends about the online Goodwill and we all eagerly placed bid on items, I got it down to a science where I was notified by Goodwills "Personal Shopper" service where I would recieve an email notifying me of when... (read more)
Guest's Response to mariamaria114's Review
Written on: 03/03/2012
My sentiments exactly! My son wanted to bid on something and then we discovered the shipping costs.
Wow! How do they justify that??? After reading other complaints on other sites about Goodwill I will not buy anything from them.
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Jimbo5924's Response to mariamaria114's Review
Written on: 11/05/2012
You are not paying the postal service, you pay your "shipping and handling" charges to Goodwill Industries and they in turn pay the shipper, so only Goodwill knows what they actually pay the shipper but I'd be willing to bet my last dollar that what they pay the shipper is nowhere near what they charge you. I was bidding on a $20.00 (twenty dollar) item until I found out that the shipping charges were $49.12 (forty-nine dollars and twelve cents) with a mandatory additional $4.00 (four dollar) handling fee. All this combined brought the total,at that point, to more than the item cost new in the store. It's no doubt, a sham in my opinion.
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Tankgurl64's reply to Jimbo5924's Comment
Written on: 02/11/2012
Shipping example for UPS:
2 lb. package from Florida to Washington state: $14.65.
BTW, shipping charges aren't decided by how much you paid for it. They are decided by the weight AND the dimension of the package. Look it up for yourself, folks.
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★☆☆☆☆
“Outrageous shipping charges”
Written on: 18/01/2012 by allnamesaretaken
I bought a vintage doll dress. Small piece of cotton that could easily fit in a padded envelope and shipped safely with no danger of damage. They charged me 16 dollars to ship that little dress!! I was bid up very fast, and I suspect it was not just another random bidder but I cannot substantiate that. Still it looked bad. The fix for me is easy, never shop there again. But submitting this review to warn others to avoid it. (read more)
★☆☆☆☆
“$18 shipping charge for a single barbie???? WTF???”
Written on: 10/01/2012 by Stacey253
Their shipping charges are highway robbery. I am a powerseller on Ebay and have NEVER charged such an atrocious amount for something so small. Corporate greed has moved into the nonprofit sector and Shopgoodwill is a gleaming example of it. I'm honestly surprised anyone donates anymore!!! (read more)
★☆☆☆☆
“The bottom line”
Written on: 29/11/2011
I read the other reviews and understand that shill bidding is a serious allegation yet I have witnessed it time and time again on this website. I watched parts laptops prices get driven through the freaking roof. Then mysteriously reappear a week later same freaking serial number etc. Dont believe me watch an item that's priced through the roof and I guarantee within two weeks it's back on the block for bidding. My opinion if your getting stuff donated to you (don't shill bid Goodwill) if... (read more)
Guest's Comment
Written on: 17/12/2011
I agree. Vintage untested camera prices are illogical. I haven't confrmed the shill bids, but have suspected it....that or seriously rich and stupid bidders.
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Jimbo5924's Comment
Written on: 11/05/2012
You are both absolutely right. Any intelligent or semi-intelligent bidder knows that you don't drive up the price by placing bids when there's five days of bidding left. You don't bid in that period and hope that others don't either, but even when they do, you let it ride until the last hours (or minutes) of the last day. So, yes, I wonder who's making those early bids that needlessly drive up the price of an item? I came close to bidding on some items on the recommendation of an acquaintance, until I discovered the ridiculously high shipping charges, the fraudulant weights they placed on items (in some cases more than 40 pounds more than the item actually weighs), the shill bidding and the lackadaisical shipping attitude and time.
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★☆☆☆☆
“I have been banned from all Goodwill auctions!!!!”
Written on: 15/11/2011
Goodwill would have an item listed that ran on batteries and they would list it as, "untested". Seeing that Goodwill is to help and train people. I would ask them if maybe they could trail an employee to put a fricken battery in it to see if it would work? Then they would block me. I used to bid on clocks. I would pick a clock to bid on and then wait to see how long it was before I was outbid. At a store in Michigan it doesn't take long! This happened over and over. Then the shill bidder... (read more)
★☆☆☆☆
“Goodwill Auction Site a scam”
Written on: 26/09/2011 by luvberryshortcake (1 review written)
First of all Goodwill Auctions talks about how they have tested all their gold and carefully weighed and it before auction. The necklace I bought was suppose to be 2.4 grams of gold. I also was charged about $12.00 for shipping from California and I'm in Oregon which was outrageous. When I received the necklace I noticed right away it wasn't at all as described and was severely damaged and kinked to the point it was not suitable to wear.It also was described in auction as a minimum of 2.4... (read more)
★☆☆☆☆
“Goodwill taking advantage of consumers”
Written on: 26/09/2011 by Dutchspani
very high starting bids. Very very high shipping cost. Handling fee, really? Could buy a lot of the items new at the store after you add all of that together. And being an avid goodwill store shopper I feel I'm getting the leftover junk at the stores now because the better stuff is being listed for auction at much higher prices. Will not shop stores or online ever again. Wake up people do the math! (read more)
★☆☆☆☆
“I am sick and tired of seeing overpriced shipping...”
Written on: 15/08/2011 by susieriis (1 review written)
They're charging by the pound and definitely adding extra to make extra money! Isn't fair, isn't right. Example: charging 2 lbs for cloth necklace with a few pins on it. HELLO!?!?!? What???? Plus they tack on a $2 s/h fee. RIP OFF ALERT!!!!!! (read more)
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Soldonbidding's Comment
Written on: 10/05/2013
I have to agree. I've won a few auctions, but after the item is sitting for days right up until the last 5 minutes with no bids, all of a sudden the price jumps and you are outbid. They are monitoring your bids and going in and uping the price. Then the item reappears on the site for auction later on with a higher start price. They also don't represent defects, broken, torn, etc. in the art work.