Shop Goodwill Reviews - www.shopgoodwill.com

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Latest Reviews

★☆☆☆☆

“A TOTAL RIPOFF”

Written on: 17/05/2015 by Forbesws286 (1 review written)

ITEMS ARE NOT DESCRIBED AS THEY REALLY ARE AND ALSO THE FLAWS ARE NOT PICTURED. I DO BELIEVE THE BIDDING IS BEING DONE FALSELY TO RUN THE BIDS UP BECAUSE I DO SEE SOME OF THE ITEMS I WATCHING BEING RELISTED. THE FIRST ITEM I BOUGHT, I PAID AN ENORMOUS PRICE FOR IT AND WHEN IT ARRIVED I WAS SO DISAPPOINTED BECAUSE THERE WERE THINGS WRONG WITH IT THAT WERE NOT MENTIONED OR PICTURED, I EMAILED A COMPLAINT AND GOT A STUPID ANSWER BACK WITH CASE CLOSED. THE SHIPPING CHARGES ARE OUTRAGEOUS. I WILL GO… Read Full Review

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★★★★★

“WoW!!”

Written on: 19/03/2015 by Ulises498 (1 review written)

Only wish I could sell on this site, man watches I like are cheaper on Ebay and they are serviced, I would sell mine here a couple a beaters on this site I can go to Ebay and get a Rolex wish site was open to sell on… Read Full Review

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★☆☆☆☆

“Avoid ShopGoodwill Auctions Very Fishy Things There”

Written on: 06/03/2015 by melvin25 (1 review written)

OH if I had only read the 1000s of bad shopgoodwill reviews online I wouldn't be in a nightmare now,been buying some small items at shopgoodwill over the last 3-4 months with no problems but have watched tons of auctions and noticed what appears to be crooked bidding going on and just read online everywhere tonight that others agree so I wasn't seeing things,I just bought a 1930s toy on jan 27th and was told it shipped on febuary 4th,on febuary 5th I checked the usps tracking only to see that… Read Full Review

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★☆☆☆☆

“What you see is not what you get. cup photos on stud...”

Written on: 28/02/2015 by Jazznight (1 review written)

Looking for Diamonds For myself and family, I quickly purchase 3 sets of different sizes of stud earrings. Right afterwards I realize that some of the photos posted were the same as other posts. So, you really don't know what you are buying. One set of earrings was what I thought I was expecting, they kinda look like the same quality they all seem to be low quality Diamond)as the photo, but I did notice that one marking on the photo was not anywhere on the earrings. But the other two pais… Read Full Review

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★☆☆☆☆

“Horrible online auction house”

Written on: 09/02/2015 by Nevershopgoodwilldotcomagain (1 review written)

They cant ship paid item after 7 days and still waiting. If I don't receive shipping status tomorrow i will request through PAYPAL to cancel my request for payment. Don't Bid on SHOP-GOODWILL… Read Full Review

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★★☆☆☆

“Something is up”

Written on: 04/02/2015

The shipping costs on a majority of the items is outragiously high. It seems like most of their profit is made on the shipping for a lot of items. I'm guessing that, since the shipping and handling costs are not obvious, this is a good way to pull people into bidding on an item if they don't check this first to see that often the shipping costs are way higher than the final cost of the item. I've also noticed a lot of items that get reposted after the bidding is complete. Sure there isn't… Read Full Review

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★★★★☆

“I mostly stick to my local store. I can pick the stuff...”

Written on: 01/02/2015 by lidolady (1 review written)

I mostly stick to my local store. I can pick the stuff up for free. I get great deals all the time, and the times I've needed a refund I have had no trouble at all getting it. Photograph quality has gone up and down (I assume with employee turnover), as does the quality of the auction listings. The biggest problems are the s&h charges, which keep me from buying from other locations, the terrible quality of the site itself, and that every location does things differently. From talking with… Read Full Review

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★☆☆☆☆

“Beware of Goodwill of Western Missouri & Eastern Kansas”

Written on: 01/02/2015

I cannot believe it. I bought a NWT jacket: "Talbots NWT animal print blazer 6P (19255234)" whose color was so faded when I received it that it looked damaged and I politely asked for a return. Their customer Service first accepted it in a kind response. They refunded me for the price I paid (not the shipping back to them) without any problem, once I sent it back (the following day I received it via Priority Mail). I was surprised that they did not refund me for the return shipping cost but… Read Full Review

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★☆☆☆☆

“ShopGoodwill.com is a huckster auction sight. Beware,...”

Written on: 22/01/2015 by JackAssin (1 review written)

ShopGoodwill.com is a huckster auction sight. Beware, for they are often diabolical pimps of the overcharging for postage and tacking on stupid "Handling Fee" charges trade. Even if you scope out an item that you want and bid your maximum in the last 10 seconds of the auction, well be prepared to be outbid by the store's own automated shill bid. That's their way of having a hidden "Reserve" if they think you got the item too cheap. But be aware that if you win an auction you pay your bid and… Read Full Review

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★★★☆☆

“Nice miss me jeans but high shipping ”

Written on: 19/12/2014 by Heatherlynn89 (1 review written)

I guess I'm one of few people that have had decent experiences with shopgoodwill. There has been one time I had a mix up they sent me the wrong jeans but they were very nice when I called the store that the jeans came from they even sent me another pair of jeans they thought were the ones I got but they weren't well I called them again and emailed them and they refunded me my money also and told me sorry about the mix up. I'm always finding nice miss me jeans for half price and miss me jeans… Read Full Review

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★★★★★

“Great Deal”

Written on: 07/12/2014 by Olsonox124 (1 review written)

I almost did not order from them as a result of the reviews on this site. However, I decided to check it out for myself and was very satisfied. The shipping is high but it is what it cost to ship something of this weight these days. The items were packaged very well and arrived i perfect condition. Very satisfied!!… Read Full Review

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★☆☆☆☆

“only about the money”

Written on: 18/11/2014

After spending quite a bit on Goodwill I was disable because of winning bid not paid for. What a JOKE! OMG! You just lost a great customer. I had purchased 2 different Keruig coffee makers both didn't work at all, pitiful customer service, with that in mind, because you can't return anything. I was then disabled for not paying on a winning bid, Goodwill is only about the money, not helping people. You lose, I will not shop at ANY goodwill again. or donate to your cause… Read Full Review

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★☆☆☆☆

“won fabulous coach purse. NOT!”

Written on: 10/11/2014 by MarceloLacroix (1 review written)

I BID 2 THINGS ON THIS ONLINE AUCTION. ONE WAS FOR A WEDDING DRESS. I RECEIVED IT THROWN IN A BOX WITH NO PROTECTIVE PLASTIC ON IT. NOT ONLY WAS IT PACKAGED TERRIBLE IT WAS SHOVED IN A VERY SMALL DIRTY BOX. I ALSO BOUGHT A PURSE AND ON THE DESCRIPTION IT SAID IT WAS IN FABULOUS CONDITION. NOT! IT WAS DIRTY INSIDE AND OUT, SCRATCHED, ETC. HORRIBLY CONDITION. I SHIPPED IT BACK BUT COULD NOT GET REIMBURSED FOR SHIPPING CHARGES. BE CAREFUL AND ASK LOTS OF QUESTIONS… Read Full Review

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★☆☆☆☆

“Purposefully blurry photos and vague descriptions ”

Written on: 08/10/2014 by Porterf102 (1 review written)

I was a bidder on Shopgoodwill.com for about a year and purchased over a hundred items from the site. About 50% of the time, I was out of luck because I had to guess as to the functioning and condition of the items they sell. The problem with the site is that apparently, they can't train anyone to take a focused photo, enter an item model number in the description, or test the most rudimentary equipment. I have an online eBay business, and take professional photos of everything I sell, and… Read Full Review

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★☆☆☆☆

“Shipping costs are outrageous!”

Written on: 07/10/2014 by Janie51 (1 review written)

I will not shop goodwill.com any more. The shipping fees are preposterous! You should be ashamed of yourselves, trying to make a killing! "Hello!" the items are donated! I don't live on the moon! Where are you sending your items to? Goodwill is now known in our town as R.O.W (ripoffwill). I saw a lady one day in the store, Hispanic I would guess, she had in tow 3-4 kids. You could tell they did not have a lot of money, like myself. Her child picked up a pair of shoes and you could just tell he… Read Full Review

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★☆☆☆☆

“Poor Listing Practices”

Written on: 05/10/2014 by 16Dillon (1 review written)

Shopgoodwill isn't standardized as far as their listing practices. Suggestions if you plan to use them. It's a roll of the dice as to what you will get, but check the shipping costs before bidding. Know the age of items -don't rely on them. Conditions of garments will vary widely depending on which store is listing the items. Request padded or box shipping for jewelry, delicate items or breakables or else you won't get it… Read Full Review

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★☆☆☆☆

“Don't Buy Records from here”

Written on: 24/09/2014 by Nobodyyouknow1 (1 review written)

Ordered a lot of old 78 records...The price was good, but factor in a high shipping rate and it brought the price per to about average. They shipped all of them in 1 box, with 1 piece of bubble wrap and no "fragile" marking on the box. You can probably guess that I ended up with a box of record shards by the time it arrived. Amazing that these things lasted 80+ years then end up being destroyed by the careless folks at goodwill. That pretty much says all you need to know… Read Full Review

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★☆☆☆☆

“Sexual Harassment at Goodwill”

Written on: 22/09/2014 by 84Shepherd (1 review written)

Its a sad day to find out an empoyee at the Fountain Goodwill attempted suicide after being told if she had improper relations with her supervisor she would get extra hours. Having being caught red handed, the supervisor lied to his supervisor about the incident. The store manager was informed and the employee resigned. Is this what Goodwill represents? A Family Destroyed… Read Full Review

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★☆☆☆☆

“Rip off artists”

Written on: 13/09/2014 by onlinemaniac (1 review written)

For starters they try post junk with high starting bids, then they have ridiculous handling fees, then they use the highest shipping rate as possible. The pictures are of very low quality and the description are too vague. It does not make any sense to charge a handling fee for a 5 dollar pair of earrings and then charge a 1 pound rate for shipping.... Then they are so rigid they refuse to work with you when there is a problem. STopped bidding on their site for about a year and… Read Full Review

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★☆☆☆☆

“Defective item purchased”

Written on: 12/08/2014 by meichholzer (1 review written)

I bought a watch online through the Goodwill online shopping. I was excited to get it. As soon as I received it I took it to a watch shop to get a new battery. Even though I had a new battery put in the watch still did not work. I contacted the Goodwill person who was in charge and they didn't care about selling me a defective item nor would refund my money even though I offered to send back the watch. Poor customer service! I will never buy anything from that place again!… Read Full Review

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