tesco pet insurance reviews | Watch This Item.

Average Ratings
Customer service3.2/10 Based on 23 ratings
Value for Money2.7/10
Reviewer Rating2.6/10
Overall Rating2.6/10 Based on 40 ratings
21% Recommended8 out of 38 Reviews
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38 Review Centre Tesco Pet Insurance Reviews

  • Full review by
    jacksparrow1
    on 30th Jun 2009


    User Rating : 0
    Respect : 0

    Good Points: none

    Bad Points: Do their best not to pay out on claims. Unhelpful and unsympathetic

    General comments: Tesco Pet Insurance are the worst. Insured my maine coon kitten with them. Five months later he developed colitis. Because the vet had recorded he had diarrhea due to being wormed and vaccinated on the first day. Tesco claimed it was an on-going condition and they wouldn't pay out on the claim.
    jacksparrow1's review and ratings     | 65 words

  • Review by
    Filbertfan
    on 20th Jun 2009


    User Rating : 8
    Respect : 0

    My cat was recently left for dead by some uncaring driver, which was nice!!! We found the cat three days later in next door's garden. She ended up having to have a weeks specialist care at an animal hospital. Her eye was removed and her jaw wired up. She is now on the road to recovery thank god. I phoned Tesco up and they were generally very helpful and gave me the information I needed. I submitted my forms via the two vets I had to use (she got referred from my normal vet to a specialist) ...
    Filbertfan's full review     | 160 words

  • Review by
    aon007
    on 15th Jun 2009


    User Rating : 0
    Respect : 0

    Totally dissatisfied with Tesco Pet Insurance's service. Have had insurance with them for 11 years and never claimed. They now refuse to pay out as they are saying they only cover a 12 month period from first "Treatment" - however there was no treatment - just a test undertaken in 2006 when an op was not needed but now need one. A test is not a treatment but they won't have it. What an absolute waste of my money!!!!!!!!!
    aon007's full review     | 101 words

  • Review by
    Guest.
    on 27th Apr 2009


    User Rating : 1
    Respect : 0

    Rubbish, ive rang 8 companies today for a quote and Tesco Pet Insurance was the only one to say we cant quote until you have the dog at your address, but i want insurance from when i collect him this friday!
    Guest's full review     | 40 words

  • Review by
    Guest.
    on 16th Apr 2009


    User Rating : 1
    Respect : 0

    Tesco is a reasonable price, However I certainly WOULDN'T recommend Tesco especially if like me you only opt for the 12 month per condition policy. I have learnt the hard way... The policy maybe cheaper but you pay for what you get. My Labrador developed a illness which he has now for life and as he was only covered for 12 months, which has just expired he is now not insured for his problem. Ive since moved my policy, however the preexisting will never get insured again. Go for a policy with ...
    Guest's full review     | 145 words

  • Review by
    smifta
    on 10th Apr 2009


    User Rating : 8
    Respect : 0

    No issues so far with Tesco Pet Insurance paying out. Took 3 weeks or so. Low level cover - you get what you pay for2500 is not a lot for a dog.
    smifta's full review     | 38 words

  • Review by
    greekisland
    on 24th Jan 2009


    User Rating : 1
    Respect : 0

    Extremely slow in settling claims. Anything under six weeks is rapid.The claim of being understaffed appears from other reviews to be their stock response. Will use any potential exclusion clause to avoid payment. Avoid this insurance if you want genuine cover.
    greekisland's full review     | 51 words

  • Review by
    paucoop
    on 5th Jan 2009


    User Rating : 8
    Respect : 0

    I highly recommend tesco insurance but would like to point out how exspensive tests and treatment for dogs is,i found the standard cover is nowhere near enough.
    paucoop's full review     | 46 words

  • Review by
    Guest.
    on 20th Dec 2008


    User Rating : 2
    Respect : 0

    You might as well put your money under your bed, because as your dog reaches 9, this insurance goes up a rediculous amount, and when heaven forbid you`re dog reaches 10, you won`t be able to afford it anymore and will have to give up and try to get cheaper insurance elsewhere! Is this insurance?
    Guest's full review     | 65 words

  • Review by
    allylee Rank: Corporal
    on 1st Aug 2008


    User Rating : 0
    Respect : 0

    Very disappointed in the very slow response to my claim. I will be changing insurers if and when they pay out.
    allylee's full review     | 84 words

  • Review by
    Guest.
    on 24th Jul 2008


    User Rating : 2
    Respect : 0

    Had one small claim whilst covered with Tesco Pet Insurance and they dealt with it quite quickly (in 6 weeks). Not sure that the service I received warranted a price hike of over £20 per month!
    Guest's full review     | 46 words

  • Review by
    Spangle1965
    on 2nd Jul 2008


    User Rating : 0
    Respect : 0

    My kitten is 10 months old. In April he was diagnosed with porto systemic shunt - resulting in over £2000 in vets fees. First claim for went off early May.....and still nothing. Apparently they require a medical history of the kitten. The vet has faxed this 3 times to Tesco. Tesco still insisting they haven't received it! Don't know what to do short of driving up there myself and handing them a copy. Once this is sorted it's back to pet plan for me.
    Spangle1965's full review     | 99 words

  • Review by
    somness
    on 30th May 2008


    User Rating : 7
    Respect : 0

    I recently made a claim on my Tesco Pet Insurance, and I received my cheque with no problems I paid the vet direct and sent off the pperwork, I then received my cheque three weeks later. Would recommend to others.
    somness's full review     | 65 words

  • Review by
    Guest.
    on 10th Apr 2008


    User Rating : 0
    Respect : 0

    Not only did I have to sit and watch a much loved cat slowly dying, before the vets discovered he had CRF and ultimately put to sleep, but now I find Tesco are being more than a touch reticent about paying up. I wasn't overly bothered about the mounting vet bills as he was insured, but I still had to find just under £800 (borrowed from friends and family as how many people have that sort of cash spare?) Up to present Tesco have had my claim for a month now, and when I phoned a week ago ...
    Guest's full review     | 209 words

  • Review by
    Loulibel
    on 31st Mar 2008


    User Rating : 1
    Respect : 0

    Tesco Pet Insurance have a 12 months limit on a condition - took dog to see eye specialist and they told me to leave cataracts for a while. Mentioned to Tesco about cataracts. Didn't claim about the testing for her eyes as thought would do it all together. When I went back and saw the Vet to begin the procedure of getting the cataracts sorted, Tesco told me that I couldn't claim as it was I was near the time limit of claiming. I've never claimed on my Tesco policy and she's a small JRT and I ...
    Loulibel's full review     | 130 words

  • Review by
    athelbrae1
    on 5th Mar 2008


    User Rating : 0
    Respect : 0

    Tesco Pet Insurance Review - Submitted a claim in October 07 for a biopsy for possible bone tumour in our Labrador. After persistent calls and eventually in January being told the claim was rejected due to an ongoing arthritic condition, the vet has submitted a detailed report and history stating clearly this is a new condition. Asked on 15th Feb for immediate settlement, and have had to ring again today to be told their Specialist advisor have asked for more details! I feel they don't care a ...
    athelbrae1's full review     | 182 words

  • Review by
    superpet
    on 24th Feb 2008


    User Rating : 1
    Respect : 0

    The best non specialist pet insurance is Sainsburys and Marks and Spencers, as they will cover your pet for one condition for its whole life! Pet Plan, Pet protect RSPCA, are some of the best insurances available. When you take out pet insurance always check that your pet will be covered for life for any condition. Sainsburys also cover your pets private cremation. Do not let your pets down, they deserve better than Tesco or Argos insurance!
    superpet's full review     | 112 words

  • Review by
    chrishaw4
    on 21st Feb 2008


    User Rating : 0
    Respect : 0

    Made two claims over a two year period and had no problems apart from i had to keep chasing Tesco Pet Insurance all the time. Made a new claim as one of our cats fell ill on Boxing day, so emergency vets (very expensive) called Tesco's a few days later after our cat had been treated to ask for a claims form, after about ten minutes on the phone, i was told that I doubt that i would be able to get any money back as it was after the 12 month period allowed and that i should have phone Tesco's fir ...
    chrishaw4's full review     | 153 words

  • Review by
    Guest.
    on 9th Feb 2008


    User Rating : 0
    Respect : 0

    I have sent two claims forms one from our vet and one from the specialists. My vet sent the form off on the 12 Jan it is now the 8th of feb and after numerous phone calls have been told they are being processed!!!! The bills amount to £500 and who has that amount of spare cash. Should of stuck with pet plan yes there premiums are higher but they pay out in days!!!!
    Guest's full review     | 79 words

  • Review by
    Guest.
    on 8th Feb 2008


    User Rating : 10
    Respect : 0

    Tesco Pet Insurance provided an excellent service and paid insurance everytime
    Guest's full review     | 11 words


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