Written on: 17/07/2012 by Diabach56 (3 reviews written)
Bought as part of package with new complete kitchen fro Betta Living, obviously sold by them as it is nothing but cheep rubbish, our washer is less than 7 months old and is completely destroyed by so called (coin damage) ?? We have had throughout our life at least 10 washers, and I have taken money , bra stays, and once a screwdriver out of the washer with no problems at all. But with this model washer it caved in to a pound piece? Or that's what Baumatic would have you believe! Please,... (read more)
Written on: 21/09/2011 by Jools010
Had this for just under two years. Dryer stopped working, leaves clothes sopping wet but hot. Had it repaired twice and was then told that was it, there was nothing else they could replace. Under guarantee I am entitled to a new machine but their so called Senior Engineer would not authorise a replacement as he said there's nothing wrong with it! How can this be when it doesn't dry clothes?!! Absolutely furious with their customer service as well. Seriously, DO NOT BUY A BAUMATIC! ... (read more)
Written on: 21/04/2010
I have bought this machine and withing a month it broke down and refuses to properly drain after a wash- or dry cycle.
Coupled with this, the Baumatic "Platinum Service" couldn't schedule an engineer for 2 weeks! Judging by the other reviews I've read, I think the engineers are backed-up with appointments! I feel like the silly one for not doing my research - if you read this, please don't make the same mistake!
Would not recommend this product at all! If you have just bought one, exchange it! (read more)
Written on: 07/01/2010
Poor build, went wrong straight away, buttons got stuck, door had a faulty catch. Most expensive saving I ever made! Finally a hole apeared through the drum in its second year of life and water dripped onto the motor. Worst machine I have ever owned (read more)
Written on: 01/06/2007 by mwood (1 review written)
The machine was less than six months old and it failed - the spin would not drain. Contacted Baumatic who sent a contractor engineer - replaced the pump. To be fair it worked for two more years though the dryness of clothes after spinning was always poor and it has become increasingly noisy when spinning. 6 months ago we noticed water underneath - this has increased to a mini flood each time. I called the same engineer out ( he no longer works with Baumatic). He discovered that the drum had... (read more)
Written on: 04/05/2007 by Mike Stefanou (1 review written)
This tumble dryer was recommended by an independent service engineer (shop sales promotion?) as a replacement to a faithful old Hotpoint washer drier (more cost effective to replace existing machine). The Baumatic BDW12 almost made 10 months without fault (wash programme sticking and not draining). The independent shop (supplier) is not interested, as the machine still under manufacturers warranty. The manufacturer was contacted, and the earliest visit was in 10 weeks. An engineer... (read more)
Written on: 13/03/2006 by edsgood (2 reviews written)
I wonder how long my Baumatic BWD12 tumble dryer will last? It is only 2 weeks old and already needs a good smack to get it to start. The buttons get stuck in. It has got more programs than you could possibly ever want, but probably not the one you want. The manual is useless.
The dryer is joke. Get a good airier - you'll need it. Don't be fooled by class A energy efficiency! Appliance energy efficiency ratings on such things are a joke, trust me I am an engineer. Efficiency is 'what you... (read more)
Written on: 08/03/2006 by Kyedo (1 review written)
I had my Baumatic Tumble Dryer fitted as part of a new kitchen less than 3 years ago. The kitchen people said this was a really good make, and stupidly I took their word for it.
On the first use I had to call the engineer out because it was smoking!! I must have had him out 10 times each year - noise , vibration, 2 new pumps, etc etc. The list goes on and on. This machine vibrates so much that the only thing holding my microwave on the unit was the plug in the socket on the wall!!
In... (read more)
Written on: 16/06/2005 by sachsen (1 review written)
I bought this Washer/Dryer from www.appliance.co.uk less than two months ago. I made a mistake - I confused the brand with Bauknecht in Germany so I guess it's my fault. However, for a new washer dryer, the noise level is very high. The machine jumps to and fro during spinning cycle. The drying facility leaves clothes creased and very stiff - even at the low temperature. And to top it all off, the machine is now broken. Water squirts out of the back at the start of the cycle. I will never... (read more)