Lady Bird Car Insurance Reviews - www.ladybirdinsurance.co.uk

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★★☆☆☆
1.9 / 5
24% of users recommend this
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  • Customer Service

  • Value For Money

Media Gallery for Lady Bird Car Insurance www.ladybirdinsurance.co.uk

Lady Bird Car Insurance www.ladybirdinsurance.co.uk

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Latest Reviews

★☆☆☆☆

“not sham but play with law”

Written on: 13/05/2014 by 1945Velez (1 review written)

have get a quote from money supermarket for £1037 and when I rang them they was verifying all details and they exceed quote from 1037 to 1249 for monthly and when I agreed they send me a link of my premiums credit website they will issue me loan for the whole years insurance and when I followed the link my insurance go raised up to £1370 and I was bit confused and busy as well asi m working class and could get much time to go through coz there working time are same as our working hours and… Read Full Review

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★☆☆☆☆

“I joined lady bird insurance witch is linked to fresh...”

Written on: 25/04/2014 by Gabriellaw359 (1 review written)

I joined lady bird insurance witch is linked to fresh insurance after being with the company for two weeks and three days I received a phone call like so many off the reviews asking me for a large sum off money 265 pounds because I didn't state my accident witch was on going with hasting direct . After receiving this phone call I felt upset as my original premium offered to me was very reasonable when receiving this phone call I was given no reason why the sum was so high and felt I had no… Read Full Review

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★☆☆☆☆

“STAY AWAY”

Written on: 15/02/2014

VERY BAD KEPT MY NO CLIAMS WITCH THEY ARE NOT ALLOWED TO DO BY LAW BUT THEY DID… Read Full Review

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Sjay88's Comment

Written on: 24/06/2014

If you have the evidence, contact the company called "Financial ombudsman services". And also give "ladybird" a last ring and tell the that you are goin to "Financial ombudsman services" with evidenve. Contact them as soon as possible.

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★★★★★

“Recommended-cheap price, friendly on the phone”

Written on: 01/01/2014 by Clare130990 (1 review written)

I'm a young driver and struggled to even get my first car insured, I thought I would have to sell my car without using it!!!! These guys were cheap and very friendly on the phone. Definitely recommend. … Read Full Review

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★☆☆☆☆

“Worst insurance company ever”

Written on: 05/12/2013

Please do not sign up to this company. They are scams. I wanted to cancel my policy after 2 days of setting it up because I found a cheaper one. I read in their policy that if you cancel within 14 days there will only be a cancellation of £50 deducted from my set up charges which was about £250. I wrote then a letter on the 25/10/13 telling them I want to cancel my policy. They claimed they have never received any letter. I then wrote them an email on the 30/10/13 with a copy of my letter… Read Full Review

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★☆☆☆☆

“Quoted £50 cheaper”

Written on: 22/09/2013

Quote came out cheapest online but I cant find the company on the defaqto website so I wont be using them… Read Full Review

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★★★★☆

“Had a non fault claim.Never had a problem have gone...”

Written on: 26/03/2013 by deensway (1 review written)

Had a non fault claim.Never had a problem have gone back to ladybird and got a reasonable quote… Read Full Review

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★☆☆☆☆

“unbelievable”

Written on: 27/11/2012

After taking out car insurance with lady bird i receive a lett in the post to say they want an extra £325 because of an undisclosed accident. so i phoned up and they said i had an accident in january. What they are refering to is, i was sittin in my lounge when my neighbour over the road reversed off her drive and bumped my car leaving a small dent. she sorted everything out for me and i didnt even have to tell my current insurer as it was nothing to do with me. So for this lady bird want… Read Full Review

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★☆☆☆☆

“WORST”

Written on: 19/09/2012

Saw the quote on compare the market, decided to take it as I am a new driver and this is my second year driving and it was the best price I came across. Instantly put the quote up by £10 on the phone because I 'drive to work'.. A month later sent me hoards of letters recorded asking for visual proof of my licence and proof of my 1 year NCB. Hassled me for a month after receiving this saying pieces were missing, saying their fax machine is broken and they are not receiving things properly. Then… Read Full Review

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Bublish2210's Comment

Written on: 08/12/2012

Do not touch this insurance company ever.my daughter has paid £185.00 deposit plus her first months payment and now they have cancelled her policy because they say she hasn't sent a copy of her driving licence. She has though and they say she owes them £104 but can't make up their minds why!!!

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★☆☆☆☆

“Scam - low quote on-line then phone & increase price”

Written on: 17/09/2012

No extra or different details taken over phone Can't believe confused.com let's them use their site, which is usually excellent… Read Full Review

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★☆☆☆☆

“PLEASE STAY CLEAR!!”

Written on: 09/06/2012

I had insurance with fresh insurance group and their service was absolutely awful. They cancelled my insurance and did not tell me until 3 days later. This meant I was driving without insurance for 3 days and I could have incurred points on my license and a fine. The customer service assistants were very rude and argumentative. They made no effort to contact me when they had a piece of evidence missing. I am still awaiting my refund. One customer service assistant told me I would receive at the… Read Full Review

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★☆☆☆☆

“AVOID LIKE THE PLAGUE!!!!!”

Written on: 06/03/2012

After commencing a policy online I have had numerous calls and letters saying the price is going up and to cancel the policy I will not get my £600 back and will have to pay a further £40 cancellation fee. Advisors are rude and most uneducated, they cannot be trusted to provide you with the correct details. I was told I was given to much online discount for this reason my policy has shot up by nearly £200. AVOID THIS INSURER!!!!!!!… Read Full Review

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★☆☆☆☆

“watch out they quote on line cheep price then when you...”

Written on: 31/03/2011

watch out they quote on line cheep price then when you call they put the price up then you have to send copy of your driving licence and then they put the price up again this insurance when up buy over £400 which reading other reviews people say the same when you go to cancel the insurance they charge you £40 to cancel the insurance plus charge a fortune for the cover you had
the staff are very nice but I would advise go for a large insurance company one that you know what your getting
never… Read Full Review

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★★★★★

“Excellent service from their staff, very friendly,...”

Written on: 15/07/2010

Excellent service from their staff, very friendly, informative, answered all of my questions… Read Full Review

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★☆☆☆☆

“I have recently taken out a fully comprehensive car...”

Written on: 13/02/2010

I have recently taken out a fully comprehensive car insurance cover - 12 months with Ladybird insurance (Fresh Insurance Services.) They were friendly enough on the phone when I took out the insurance but when I called to make changes they tried to add on nearly £200 to my original policy cost which seemed to be a price plucked out of thin air with no valid reasoning! I even went through producing a new quote with my changes which came out at exactly the same price I had already paid!

Making… Read Full Review

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★☆☆☆☆

“Got a cheap online quote from ladybird and when I rang...”

Written on: 07/10/2009

Got a cheap online quote from ladybird and when I rang them to buy this quote they increased the price by double (£300). They did not have a valid reason for this increase in price and simply said that their system is not working properly and therefore the online price was lower. What a shame! They are a waste of time, I would never do any business with them. Disgusting… Read Full Review

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Sweetseet1's Comment

Written on: 09/05/2013

they gave me the reason like "Prize on internet is not guaranteed"
which I never head in this internet era. I don't think so anybody can put prize for their product which is not guaranteed.

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★★★★★

“I spoke to 3 members of the Ladybird Insurance sales...”

Written on: 11/08/2008

I spoke to 3 members of the Ladybird Insurance sales team on various occasions that I rang. Each and every one as kind as as cheery as the other. A lot of friends recommend I take out my insurance online. But with the experience I had with Ladybird Insurance I would much prefer to speak to them. Nothing better than receiving re-assurance bout any queries you may have, not to mention it being an absolute pleasure to deal with someone direct… Read Full Review

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