Scoota Mart Reviews - www.scootamart.com

★★★★☆
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Latest Reviews

★★★★★

“Perfect company to use for a mobility scooter”

Written on: 22/11/2016 by D.Smith1953 (1 review written)

I spoke to a very helpful gentlemen over the phone who helped me select the perfect scooter for my dad. my dad received it a couple of days ago and loves it. I will be recommending this company. … Read Full Review

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★★★★★

“Brilliant service - Thank you!”

Written on: 01/11/2016 by JadeF (1 review written)

After months of struggling to walk, my nan finally agreed to look at purchasing a mobility scooter. My nan was certain after visiting the shop she would still not be happy using one. Upon entering the shop we were greeted by a lovely gentleman who proceeded to show us around the shop floor - he could not of been more helpful, he truly made my nan feel at ease as he showed her the different options and explained what scooter would be more suitable for her needs. He was so charming and helpful… Read Full Review

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★★★★★

“I never normally write reviews but I had too!”

Written on: 04/10/2016 by 267Fitzgerald (1 review written)

We bought a Scootamart midi from Scootamart and they delivered next day! The adviser added a bouquet of flowers to the basket and a bow as it was for my mother surprise birthday, they even put it together for us. The service was so good I felt compelled to write this review. Normally I don't bother with such things. The scooter we bought was considerably cheaper than the nearest competitor so we were chuffed to see that the quality of the service was as good as the price. Couldn't recommend… Read Full Review

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★★★★★

“Fantastic service thankyou”

Written on: 28/07/2016 by twopumps77 (1 review written)

We have been extremely pleased with the whole experience of dealing with ScootaMart from all aspects of the purchase of the mobility scooter, all staff very pleasant, knowledgeable & efficient. Delivery was on time & very quick, full explanation of the scooter on delivery was very good. We found that the scooter we purchased was very good value for money. We would not hesitate to recommend this company… Read Full Review

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★★★★★

“What a refreshing change!!! ”

Written on: 07/11/2012 by christine68 (1 review written)

I’ve been searching with my grandmother all over the internet and in a numerous north west shops and everything is the same, no matter where we’ve been. Scootamart have all their own models which seem far better quality and the staff treat my gran superbly. I don’t usually do forums, however I feel they deserve the credit due, I cannot sing their praises enough. Christine … Read Full Review

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★★★★★

“Helpful and courteous”

Written on: 18/08/2011 by CatherineJohnson (1 review written)

I recently had to undergo the arduous task of finding a mobility scooter suitable for my father and was daunted by the prospect. I rang 5 or 6 companies for information and help but all wanted me to pop into their stores and it seemed to me give me the 'hard sell'. On speaking to the gentleman at scootamart in the Trafford centre, he was very knowledgeable and asked relevant questions to my fathers condition. After reviewing 3 or 4 suggestions online we narrowed it down to 2 choices. Then arose… Read Full Review

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★☆☆☆☆

“the only people i would talk to about scootamart is my...”

Written on: 10/05/2011 by amleah (1 review written)

the only people i would talk to about scootamart is my solicitor, trading standards or motability. for instants i was told today "whatever, do one,and go away by the director brother who pretends to manage the trafford centre branch. if you buy a scooter from there don't expect any after care service. or any reply to phone calls or emails. below is the email i sent to there director with regards to my scoota mart expeirience.

Dear Mr Coe

I have decided to send you this e-mail as you don't… Read Full Review

Petefeet777's Response to amleah's Review

Written on: 11/09/2016

I agree 100% 1 am £3,700 out of pocket for a scooter and they just fob you off mine broke down after 7 weeks and just keeps breaking down they will not replace or refund avoid this company

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★★★★★

“Well done Scootamart! ”

Written on: 15/01/2011 by ck10 (1 review written)

Well done Scootamart!

After trawling the web for hours upon hours and calling so called stores getting one word answers, I called Scootamart...what a breath of fresh air! The service and attention i recieved was second to none, they advised me the most suitable models for my mother and brought them to my mothers home to try. We was so pleased we made a purchase of an elegance we she absolutely loves and nothing seemed to much trouble for this company, rare these days so thank you to all the… Read Full Review

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★★★★★

“I am so glad I found Scootamart. ”

Written on: 04/01/2011 by Biddy Speed (1 review written)

I am so glad I found Scootamart.

I almost paid over twice as much for the same scooter from a rather unsavoury company.

I was borrowing one of their free scooters from the Trafford Centre and I happened to tell the young man that I should have my own scooter next time, we got chatting and he was able to inform me that the company, I was going to buy from, simply relabelled cheap scooters and charged thousands of pounds more than traditional outlets.

I was able to cancel and not be taken… Read Full Review

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★★★★★

“I would like to say a huge thank you to Scootmart for...”

Written on: 11/08/2010 by BTrig (1 review written)

I would like to say a huge thank you to Scootmart for the excellent service I recently received at your Fleetwood branch. I only popped in to ask some questions about the different scooters and left with all the information I could have asked for. I then returned to the shop a couple of weeks later only to find a different gentleman, who was equally as helpful. He gave me a lot of his time and also some time alone with the scooter so that I could decide which one I wanted. The service I… Read Full Review

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★★★★★

“I would like to thank scootamart southport for there...”

Written on: 10/08/2010

I would like to thank scootamart southport for there excellent service and the time they spent with me choosing my scooter, they took my old one in part exchange and i was more than happy with the price agreed, and the after care. The gentleman in the shop took his time too find the best scooter for my needs and got me the best price possible as i could not find it cheaper anywhere else. I will recommend scootamart again and i will go back again should i want a bigger scooter, thank-you again… Read Full Review

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★★★★★

“Thank you so much, and well done scootamart! The...”

Written on: 04/07/2010

Thank you so much, and well done scootamart! The service could not have been better, I will always recommend you in the future, and a special thanks to Alan the delivery man who was so patient and thorough with my mother… Read Full Review

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★★★★★

“I recently perchased a scooter from the Blackpool shop...”

Written on: 25/06/2010

I recently perchased a scooter from the Blackpool shop and found the staff there very friendly and aproachable. They dismissed any fears I had about choosing the wrong scooter by taking time and effert when I was choosing my scooter and not rushing me into buying the first one I saw. The service was second to non and the price was fantastic. My scooter was delivered 3 days after I bought it to my home at no extra charge and I was shown once again how to use it etc. I feel that I got value for… Read Full Review

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★★★★★

“The attention I received was first class”

Written on: 05/06/2010

The attention I received was first class… Read Full Review

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★★★★★

“If you've got an itch for a new scooter it's time to...”

Written on: 23/03/2010

If you've got an itch for a new scooter it's time to scratch It. I've done a lot of business scootamart over the past few years, and I have yet to be disappointed. Whether buying from scootamart or off of E-Bay or buying directly from partner websites, my orders have always been prompt, well packed, and shipped in a timely manner. They took my old scooter in on part exchange and i'm over the moon with my new one!!… Read Full Review

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★★★★★

“price, choice and service was perfect, brought the...”

Written on: 21/11/2009

price, choice and service was perfect, brought the scooters to our home to try first, nothing was too much trouble. i have only needed their back up service once as i got a puncture and they were here the same day and did not charge me a penny...superb and well done… Read Full Review

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★☆☆☆☆

“Purchased a mobility scooter for my father-in-law from...”

Written on: 02/08/2009 by swlawson (1 review written)

Purchased a mobility scooter for my father-in-law from the Trafford Centre branch of Scoota Mart. We knew we were paying more than internet prices, but thought it was worth paying a bit extra for the local support.

The buying process went well, but within a month of buying the scooter, and it being used only 5 or 6 times, my father-in-law's health deteriorated and he was unable to continue using it. I approached Scoota-Mart to see if they would be interested in buying the scooter back. I… Read Full Review

Amleah's Response to swlawson's Review

Written on: 10/05/2011

i just wish i,d seen this review sooner...

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Guest's Response to swlawson's Review

Written on: 15/05/2012

This has also just happened - we bought a scooter for £2,500 on 4th April - it was used just once and unfortunately my mother died on 7th May - I cannot understand a complete refusal to buy back even at 40/50% in such circumstances - there was a complete lack of compassion and we are now left with a white elephant in the house and a constamnt reminder of this poor attitude.

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★★★★★

“I would like to say thank you to Scoota Mart for the...”

Written on: 04/06/2009 by robbo9000 (1 review written)

I would like to say thank you to Scoota Mart for the way that they looked after me when I approached Scootamart for two Breeze 3 Scooters, I had looked evey where but there was no other dealer could come any way near there price, so i bought from them, went down to show rooms a few times after that had breakfast cooked by them, good chefs I might add. but now I no longer have a car due to my disability getting worse I never go now, any way these People are the ones to shop with you will not be… Read Full Review

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★★★★★

“I couldn't be happier with the service I've received...”

Written on: 18/12/2008 by cliveyboy80 (2 reviews written)

I couldn't be happier with the service I've received from Scootamart, the customer service was excellent and the guy who sold me the scooter actually came round to my dad's house the next day to show him how to use it. I've purchased from smaller mobility shops before and this sort of service just doesn't happen, once the salesman has taken your money he doesn't normally want to know about anything else. So kudos to Scootamart for providing that nice little personal touch, it helps a lot and I… Read Full Review

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★★★★★

“Scoota Mart - After being messed around by numerous...”

Written on: 27/11/2008 by Cheeky2007 (1 review written)

Scoota Mart - After being messed around by numerous other so called internet companies, a friend recommended Scootamart, i haven't looked back since. The scooter (Lagonda SE) was delivered in 2 days and i was shown how to operate it in easy to understand steps, couldn't of been any more helpful. Many Thanks for all your help, I'll definitely be back again and will recommend you to all my friends… Read Full Review

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