Scoota Mart www.scootamart.com Reviews

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Purchased a mobility scooter for my father-in-law from the Trafford Centre branch of Scoota Mart. We knew we were paying more than internet prices, but thought it was worth paying a bit extra for the local support.

The buying process went well, but within a month of buying the scooter, and it being used only 5 or 6 times, my father-in-law's health deteriorated and he was unable to continue using it. I approached Scoota-Mart to see if they would be interested in buying the scooter back. I realised they were under no obligation to do this, but they sell second-hand scooters and we weren't wanting anything like the price we paid back, so I thought there something could be done.

The staff at the Trafford centre said it was likely, but they couldn't authorise it and I needed to speak to the company owner at the Preston office. He was never available to talk to on the phone and never returned any of my calls. I even wrote a polite letter explaining the situation but he didn't have the courtesy to reply. If he'd replied and said 'No' then I'd have accepted it, but not to reply at all is extremely poor.

So I suspect this is one of those companies that is happy to take your money, but if any problems occur afterwards then you're ignored.

robbo9000's review has yet to be rated - Be the first!
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I would like to say thank you to Scoota Mart for the way that they looked after me when I approached Scootamart for two Breeze 3 Scooters, I had looked evey where but there was no other dealer could come any way near there price, so i bought from them, went down to show rooms a few times after that had breakfast cooked by them, good chefs I might add. but now I no longer have a car due to my disability getting worse I never go now, any way these People are the ones to shop with you will not be ...

cliveyboy80's review has yet to be rated - Be the first!
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I couldn't be happier with the service I've received from Scootamart, the customer service was excellent and the guy who sold me the scooter actually came round to my dad's house the next day to show him how to use it. I've purchased from smaller mobility shops before and this sort of service just doesn't happen, once the salesman has taken your money he doesn't normally want to know about anything else. So kudos to Scootamart for providing that nice little personal touch, it helps a lot and I w ...

Cheeky2007's review has yet to be rated - Be the first!
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Scoota Mart - After being messed around by numerous other so called internet companies, a friend recommended Scootamart, i haven't looked back since. The scooter (Lagonda SE) was delivered in 2 days and i was shown how to operate it in easy to understand steps, couldn't of been any more helpful. Many Thanks for all your help, I'll definitely be back again and will recommend you to all my friends.

averageconsumer's review has yet to be rated - Be the first!
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We have had such terrible service, which has resulted in my 80 year old mother in law being in tears on the phone to us, that I will be adding a review with a 1 rating unless I hear from the Managing Director within 3 business days. We have waited 7 weeks for delivery of an add on product after spending more than 400 pounds in the store. This wait has been made worst by the stories and outright lies we have been told regarding us receiving the product.

jamiegowan's review has yet to be rated - Be the first!
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Scoota Mart www.scootamart.com is well worth a look. My scooter was 100 pounds cheaper than anywhere else i could find it and they had it to me next day very pleased indeed!

On average, people found this review very helpful
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i cannot fault scoota mart, very caring and great price

emjayjay's review has yet to be rated - Be the first!
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I Highly recommend Scoota Mart, and will definitely be purchasing from them again.