Eden 4 Flowers UK www.eden4flowers.co.uk Reviews

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2.6 stars
Average rating for this product is: 2.6 out of 5

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Average Ratings for Eden 4 Flowers UK www.eden4flowers.co.uk

  • Customer Service3 stars
  • Quality of website3.7 stars
  • Value for Money2.6 stars
  • Overall rating2.6 stars

32 Reviews For Eden 4 Flowers UK www.eden4flowers.co.uk

  • Guest 9th Nov 2009

    Reviewer rating: 1 stars


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    DO NOT ORDER FROM THIS SITE! What a farce, birthday cake late and customer service team were useless! The hassle I had trying to get a refund I had to cover the costs to cost item back which was £9.00 plus they didnt refund the total amount!! Patronising and completely useless

    Do not order from unless you want ripped off!!!!

    Tara

  • Guest 18th Jul 2009

    Reviewer rating: 1 stars


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    Absolutley awful, will never use Eden 4 Flowers UK again. I ordered flowers 3 days prior to a 60th birthday party paid with my credit card, must say that money was taken from my account pretty quick, to this day I don't know if they have arrived despite (the person to whom I sent certainly did not get them on the day ordered and they have never arrived) trying to get a refund when the flowers were not delivered on time, have they gone like my money into cyber space. Did not wish to give you ...

  • Guest 14th Jul 2009

    Reviewer rating: 1 stars


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    I ordered flowers to arrive 'before 2pm' on the day of my grandmothers funeral we arrived at the house at 12 and there was a ROYAL MAIL failure to deliver notice which stated the office shuts at 1pm we missed the time to call them and I was the only member of my family to not have any flowers on the coffin in the hearse.
    WOULD NOT RECOMMEND THIS COMPANY ON IMPORTANT DELIVERIES
    I asked them to arrange a redelivery to the crematorium they said it was up to me to sort out (I live 50miles from my na ...

  • Guest 3rd Jul 2009

    Reviewer rating: 5 stars


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    I received a Phalaenopsis orchid plant from eden4flowers in April. It was extremely well packed, arrived in perfect condition and is still looking lovely today, 2nd July.

  • Guest 24th Jun 2009

    Reviewer rating: 0 stars


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    i sent eden flowers costing £32 to my daughter on the opening of her business there were 2 stems of lillies the worst flowers I have sent in my 60 years I do not know how to contact them direct to voice my great dissapointment.

  • Guest 15th Jun 2009

    Reviewer rating: 4.5 stars


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    I had some beautiful flowers delivered to my mum from Eden 4 Flowers UK about a week ago now. I sent a summer bouquet of pink flowers, my mum was delighted and said they were the best I had ever sent. A big thumbs up from me! I''l be using eden4flowers again most certainly.

  • Guest 28th May 2009

    Reviewer rating: 0 stars


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    Tried to send some flowers for my girlfriends birthday using Eden4Flowers...I'm in the U.S., she is in the UK--I thought a British florist would be the best idea for a reliable delivery, right? Wrong!It's now three days after her birthday, she still hasn't gotten them. Thanks for nothing, guys! You're lucky you're not in the States, or I would follow up on this much more aggressively.

  • Guest 27th Apr 2009

    Reviewer rating: 4.5 stars


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    I wanted to post a positive comment on some flowers I sent to my mum last week from Eden4flowers. I ordered some beautiful roses from their website on Tuesaday for delivery Thursday. My mum phoned to tell me they arrived and were simply beautiful. I have used this florist for the last two years and every order I have been very pleased with.

  • Guest 13th Apr 2009

    Reviewer rating: 5 stars


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    Great Service and Site. I live in the US and sent flowers from
    Eden 4 Flowers UK to my Mom at my aunts home near Surrey
    Brilliant Service !

  • Anne Murdie 31st Mar 2009

    Reviewer rating: 0 stars


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    It will be my last order with Eden 4 Flowers UK and I look forward to a full refund, very very disappointing I thought I was dealing with a reputable company seems internet ordering is not full proof.

    Tracking system a laugh, I ordered flowers for a special reason and as yet there is no tracking number and I don't know if they have been delivered or not - not satisfactory when it is for a very special reason.

  • Guest 15th Feb 2009

    Reviewer rating: 1 stars


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    I ordered one item NINE days before Valentines day and it is 4pm item is suppose to be delivered by 6pm uk time. I tried to check the shipping on the royal mail website and it says it's not available. My boyfriend has yet to recieve his gift. I also ordered an item 2 days before Valentines day to be delivered on Valentines day and it hasn't even been DISPATCHED! I will never use this company again. They completely ruined things. Thanks for nothing.

  • doublehard1 5th Dec 2008

    Reviewer rating: 0 stars


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    Easy to use web site but too many bad points to list. Mainly the flowers were wrong and due to clauses in the terms and conditions it seems they can deliver any old bunch of weeds and charge you £40, providing you don't complain within 3 days. Unfortunately for us I got the flowers delivered to a hotel my wife and I were visiting so by the time we got home the 3 days had passed.

  • Guest 13th Nov 2008

    Reviewer rating: 5 stars


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    I was impressed with the assistance I received from Eden 4 Flowers when calling to seek advise in the ordering of a floral gift for delivery in London E14. I was looking for a floral gift to send on behalf of my MD and spoke with a lady who was most helpful. The flowers arrived this morning, I have just received an e-mail to confirm delivery, the beauty and freshness of the gift.

  • Guest 16th Oct 2008

    Reviewer rating: 1.5 stars


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    I thought the bunch I ordered from Eden 4 Flowers looked like it was worth £15, not £35. There were supposed to be 10 sunflowers with contrasting red berries. My friend received about 8 sunflowers and the berries were substituted by something called 'solidago' which has tiny yellow flowers, meaning that there was no contrasting colour or interest. I feel as though this website does not offer value for money and I would not believe the photos. I will never order from them again.

  • A James Rank: Lance Corporal 11th Oct 2008

    Reviewer rating: 5 stars


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    What can I say ... but Excellent service, customer care, fast and efficient delivery and a wonderful item received. Thank you so very much.

    From my initial enquiry via the phone..where I was greeted with professionalism and reassured that the product was in stock..Easy on line ordering..and with a blink of an eye the item (Lucky bamboo) arrived in impeccable condition . Fantastic..I will be highly recommending you to others and will no doubt use your services again in the near future.

    Thank ...

  • Guest 9th Oct 2008

    Reviewer rating: 4.5 stars


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    Flowers were delivered for me to a friend last week. I was very pleased with the service, flowers and website including advise on which gift to send and all aspects of the service I received.

  • carolekidderman 1st Oct 2008

    Reviewer rating: 4.5 stars


    On average, people found this review very helpful
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    I ordered flowers online for delivery to friends for their silver wedding anniversary. They arrived as requested and were beautiful. My dearest friends were thrilled to bits! Well done eden4flowers

  • marie masters9999 1st Oct 2008

    Reviewer rating: 4 stars


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    A wonderful bouquet was delivered by Eden 4 Flowers as I asked to my grandmother on Saturday 27th September. My Grandmother was delighted with her flowers and phoned to tell me just after she had arranged them in the vase.

  • markjones9452 Rank: Lance Corporal 22nd Sep 2008

    Reviewer rating: 5 stars


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    Very helpful and friendly service. A really lovely bouquet delivered to my Aunt who phoned me delighted this morning. I was also very impressed to be e-mailed with order status updates and with tracking codes to enable me to track the progress and delivery time online.

  • petersonsteve0 22nd Sep 2008

    Reviewer rating: 4.5 stars


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    I ordered 12 Luxury Red Roses from eden4flowers on Thursday for delivery Saturday. They arrived at 10.30am. I was very please with the quality of the roses and the way in which they were packaged. We could have done with a larger or perhaps two sachets of flower food for when we need to top up the water level, this said it is a minor niggle. Toady is Monday, my wife has followed the care instructions and they are opening and looking fabulous it has to be said.

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