Cannon Chesterfield Gas Cooker Reviews

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Cannon Chesterfield Gas Cooker
★☆☆☆☆
1.2
3.0% of users recommend this
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Latest Reviews

“appalling design and quality and lousy servicing”

★☆☆☆☆

written by libbyrann on 19/03/2022

My Cannon gas cooker with double oven, had a fault on one of the rings right from the start which after four service visits over nine months (and that's five days of having to take time off work to be in for them) they eventually agreed it was a faulty thermocouple and replaced. My retired engineer relative diagnosed this right at the beginning. At one point they tried to suggest I was using pans which were too big - and that was after the repair man phoned someone else for advice. The gas cooker is now just three years old and the top oven will now only light with a match and a lot of difficulty. The bulb in the bottom oven light has gone and despite the instruction book claiming that it is easy to replace, the lens covering it cannot be unscrewed. It's also annoying because both lights come on only when the oven is lit and stay on the whole time - no wonder the bulb went after two years. If you want to clean the oven you either have to use a torch or do it very quickly in the first few seconds of switching on before the flame goes on full. I've been using gas cookers for about forty years - this is the fifth I've used over that time and never known anything like it.

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“worst cooker I have ever had Dangerous with small pans”

★★☆☆☆

written by jansjulep on 01/08/2014

Chesterfield double oven. Dangerous when using small pans. The hob has 4 individual stands as opposed to the usual 2, which is good for cleaning, but these stands are not designed for smaller pans, which if not carefull will tip, also the hob has 2 large and 2 smaller rings, all of which are too large for simmering a small pan, it dosnt have the small ring needed for small pans. When I try to use the top oven or grill I always have trouble lighting it, it will ignite, but when I release the ignition button the flame goes! I used to be able to play with some buttons for a while and then it would work, but not anymore, I am just a single lady and I now, after only 3 years of light use, no longer have a usable top oven or grill.. The main oven works well, but the door is very noisy and has to be closed with a bang.. If I could afford it I would get rid of it and buy another..

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“Cannon Chesterfield is rubbish”

★☆☆☆☆

written by Moggylover on 28/11/2012

The only good thing about this cooker is it's looks: everything else gradually becomes a fail! The pan rests on the top of the cooker are poorly coated, and furthermore they slide around very easily so you have to keep lifting pans (even heavy ones) to move them around. The temperature controlability on the hob is poor as well - more like using an electric hob (which were always naff compared to gas) with just 3 positions for cooking on instead of the complete control people of my age expect from cooking on gas! Moving further down - the oven door glass gets a lot of condensation between the two layers, the top oven door slams shut if you don't get someone to hold it for you when you take the inner glass out for cleaning. However, when you get inside the ovens you really find out how cheap and nasty the build and design is despite this not being a bottom end cooker. There is a thermocouple (or flame safety device) which has to stay in the flame in the right position or the temperature will not go up from the lighting position. This is a small ceramic piece on a wobbly wire which then has a small spring clip that holds it to a bit of rather sharp metal. Cleaning the oven invariably moves this thermocouple, and trying to then get it back in the right place is a fiddly job in the dark (because the stupid design doesn't allow you to have the light on unless the cooker is actually alight - total ineptitude on the part of a designer - probably never cooked or cleaned an oven) and if you drop the clip there is a nice hole for it to go down and hours of fiddling to get it out! Of course, you could just buy a new clip couldn't you? Not unless you want to spend £20 on the entire thermocouple because Cannon don't supply the clip on its own despite the strong possibility that many of them will be required since the design fault in the oven is going to plague many an owner! Many people are going to end up spending £100 a time or more or having needless expensive service schemes, to get this minor fault "repaired" because the service engineers are generally not going to show you how to do it yourself! Overall - the cooker is rubbish - very expensive rubbish and they should be totally ashamed of their design, their build quality and their customer service. However, Indesit were ALWAYS rubbish even 40 years ago, their customer service was always rubbish as well and had I realised that they had bought the Cannon name to destroy the quality then I would never have bought the cooker. Shame, because I had a previous Cannon cooker with a rotisserie grill at the top that was wonderful and that I had 12 years from second-hand with not one iota of trouble - back in the days when Cannon were a separate entity and quality built.

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“disappointed”

★★☆☆☆

written by GILLSTEAD on 31/07/2012

WITHIN A YEAR THE CLOCK HAD PACKED UP...... THEN ON TOP OF THAT IT STARTED MAKING A CONSTANT CLICKING SOUND !!! ITS NOT THE IGNITION BUT CANNOT LOCATE WHERE IT IS COMING FROM... ALL I KNOW I IT IS VERY ANNOYING. FROM OTHER REVIEWS LOOKS LIKE IT IS A COMMON PROBLEM... NOT IMPRESSED !!

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“Disappointed & poor quality”

★☆☆☆☆

written by on 22/11/2011

I have had this cooker for just over two years. Within the two years the clock/timer has stopped working, the paint work is comming off and now it making a ticking sound. The only reason I bought this cooker was because my sisters and sister-in-laws have always used a canon cooker which have lasted more than 15 years. I so regret buying it and I cannot tell how disappointed I am with this cooker.

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Guest's Comment

Written on: 23/11/2011

I too sadly, own a Cannon cooker. After two years the white paint on the sectiion of the oven that houses the control dials has started to flake off very badly. . Cannon say that they will send an engineer out at an enormous cost to me ,payable in advance to view the oven!!!!!!!!!!! Surely the oven was not 'fit for purpose' when sold to me.

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Bellabell's Comment

Written on: 21/01/2013

I have the same problem and had the same response fron Cannon.Any idea where one might buy a replacement <control housing section, as it looks that it might be possible to easily repace this section myself.

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“Canon Chesterfield load of rubbish”

★☆☆☆☆

written by withnellbooths on 19/08/2011

How long have we been making gas cookers? is it 100 years or 200? You would think by now we would be approaching perfection in their design and manufacture. Wrong totaly wrong!!! this cooker has been designed and built by neanderthals who have just invented the wheel and the following day smelled gas and thought it might be a good idea to use it for cooking food and so they made the first gas oven and called it the Canon Chesterfield!!! We owned a New World cooker for nearly 30 years before we bought the Canon and in that time the New world had one fault and that was the neon on the display. The knob for the top oven is now seized and yesterday in trying to turn it off we had a lot of sparks from inside the oven and the circuit breaker in the house tripped!! All the knobs will develop the same fault as they are all the same design. How could anyone turn out such rubbish!!!?

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“CANNON CHESTERFIELD GASS COOKER”

★☆☆☆☆

written by AidanMurphy on 17/06/2011

Expensive but liked the look of the cooker, but that turned out to be the only good thing about it. The engineer has been out twice , around the fascia it has gone rusty and it chipped really easily, and cannon don't do paint to repair rust or chips. Looks like a 10 year old oven instead of 2years old. Will never buy Cannon again.

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“Within a couple of months of owning this cooker the...”

★☆☆☆☆

written by on 02/03/2011

Within a couple of months of owning this cooker the auto igntion decided to work overtime!
Constantly clicking!! Called out a chap to fix it while it was still under guarantee. Fixed it for a couple of weeks. Went wrong again! Reported it to relevent people and SAME chap came to our house and appeared to have no recollection of being to us before!! Replaced a part at the back.Now out of guarantee and yes you've guessed it SAME FAULT!!!!
Will NEVER buy a Cannon product again!! Tap into Google CANON CHESTERFIELD and there are plenty of people adding comments about the same problem!

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“Both myself and my wife are getting older so decided...”

★☆☆☆☆

written by on 23/02/2011

Both myself and my wife are getting older so decided to buy a cooker we thought would last. What a mistake!! Engineer called out after just a few days to correct the ignition system, it would not stop working. He had to come back with s brand new part. Within a few months the chrome was washing off the grill pan, now totally gone. Within twelve months the clock started to blink and fade, after two years totally gone. When we purchased the cooker we took out a 5 year free parts offer that came with it. This is only any good if you pay for the labour, currently £105. Tried to buy the part and fit myself with 40% off Canon still wanted £44.00. Now it appears that this is one of the cookers worst features, they only seem to last 12 months or so. The help from Canon was laughable. Will certainly advise people I know not to buy Canon. A shame because when Canon was in Cosely in the West Midlands they built cookers for life.

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Guest's Comment

Written on: 03/10/2011

Likewise! I too dutifully filled in the 5 year free parts offer, only to find out last week after the 4 gas jets refuse to ignite automatically, that they charge £170 for labour etc!! But it's okay, as informed by the call centre, you can pay in instalments!!!!! The cooker is JUST 2 years old, I wish I'd done more homework before buying it.

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“THIS COOKER WAS EXPENSIVE AFTER 2 MONTHS THE OVEN DOOR...”

★★☆☆☆

written by mepcoom on 14/02/2011

THIS COOKER WAS EXPENSIVE AFTER 2 MONTHS THE OVEN DOOR FELL OFF AFTER A YEAR 1 OF THE GAS RING ELECTRODE STOPPED WORKING AND THE CLOCK TIMER PACKED UP. WORST OF ALL THE PAINTWORK IS SUB-STANDARD IT IS NOT OF A HIGH QUALITY IT CHIPS IS NOT FINISHED PROPERLY AND ALL AROUND THE FOCIA IT IS GOING RUSTY. WHEN I INFORMED CANNON THEY REPLIED THEY DID NOT COVER THERE PRODUCT FOR RUST AND YET THEY GIVE A 5 YEAR PARTS WARRANTY?

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Guest's Response to mepcoom's Review

Written on: 17/06/2011

Our cooker has gone exactly the same with the timer packing up twice and rust around the fascia, it also chips easily cannon about a touch up paint they don't supply one ,if this is the quality of there paintwork then perhaps they should think about supplying them. Will never buy this make again.

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“Must be the worst cooker I have ever had, my old one...”

★☆☆☆☆

written by on 12/02/2011

Must be the worst cooker I have ever had, my old one well over 10 years old looked in better condition when I replaced it. After 18 months the enamel on the front panel where the dials are has started to peel off and go rusty. The digital clock has started to fade and flash on and off all the time, think this will not last much longer Oven difficult to clean as the light only works when the oven is on. I would certainly say Do Not Buy the Cannon Chesterfield.

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“CANNON CHESTERFIELD THIS IS THE WORST COOKER IVE EVER...”

★☆☆☆☆

written by on 09/02/2011

CANNON CHESTERFIELD THIS IS THE WORST COOKER IVE EVER OWNED YOU NEED WELLINGTON BOOTS WHEN YOU USE THE OVEN THE DIGITAL DISPLAY HAS PACKED UP AND IT SOUNDS LIKE YOU HAVE A CRICKET IN THE HOUSE DONT BUY RUBBISH

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Robertnunn's Comment

Written on: 02/03/2011

My wife and I are with you on this! We are considering writing to Cannon about this matter as it is so common and getting them to reimburse us for having to get this obviously well known matter resolved out of guarantee.

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Guest's Comment

Written on: 24/07/2012

I agree with you, when cooking a large meal I end up with water dripping from the bottom of the oven door, as for the digital display
this started to fade a few months ago and has been replaced by a lovely humming noise, I am not going to pay over a £100 for an engineer to come out , will buy a little kitchen timer instead much cheaper. Shame on you Cannon you know this is a problem with this cooker and should send engineers free of charge.

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“Had this cooker for 13months and the bottom oven...”

★☆☆☆☆

written by on 23/12/2010

Had this cooker for 13months and the bottom oven failed paid £170 for yearly cover. had it fixed and now got the same problem at 19 months, three days before christmas ie no xmas dinner . This cooker is rubbish do not buy.We thought cannon was a good make how wrong we were.

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“both ovens do not get up to correct temp. Have stopped...”

★☆☆☆☆

written by on 14/11/2010

both ovens do not get up to correct temp. Have stopped baking because it does'nt cook evenly. Meat cooked on outside, raw in middle. Can't make christmas cakes and worried about cooking turkey! Can see and hear hob burners change in pressure while on. makes simmering difficult. only 16 months old. A complete disaster. Should have thought twice when the first one delivered blew up [oven] when the installer tested it. Wish I'd checked reviews before purchase.

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“This is the second Canon Chesterfield we've bought +...”

★☆☆☆☆

written by on 01/11/2010

This is the second Canon Chesterfield we've bought + on hindsight we should have learnt from the first one which had problems. We thought it just a "friday" build, + couldn't believe Canon could put such an expensive unreliable cooker on the market. How wrong we were! This second one has been a nightmare with a multitude of problems, most of which have not been rectified by their reluctant service engineer ( too far out of his normal area, cooker working perfectly, not, etc etc ) + where rectification has been carried out successfully, it has gone wrong again within a few months. Now 2 years old, we've had enough, it's going for scrap. We should perhaps have read cooker reviews prior to purchase, but we needed to replace the original quickly. Will do some homework this time, even if it means going hungry for a while!

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“Bought this because all our previous (Cannon) cookers...”

★☆☆☆☆

written by on 09/10/2010

Bought this because all our previous (Cannon) cookers have been good. This one is indescribably bad the problems are too numerous to list. The design (from an engineering point of view) is quite dreadful and the quality is no better. I have been studying a number of review sites such as this and have found not one positive statement about this cooker. DO NOT BUY ONE

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“HAD A CANNON CANTEBURY FOR SEVERAL YEARS THATS WHY I...”

★☆☆☆☆

written by on 09/10/2010

HAD A CANNON CANTEBURY FOR SEVERAL YEARS THATS WHY I BOUGHT ANOTHER CANNON C60GCW GRILL LIGHT HAS NEVER LIGHT PROPERLY AND NOW JUST HAS THE WARRANTY HAS RUN OUT MY TIMER HAS NOW GIVE UP WORKING AND SOUNDS LIKE A BUDGIE WHEN THE COOKER IS IN USE. COUSIN BOUGHT ONE 3 MONTHS AFTER ME AND HERS IS DOING THE SAME.

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“had my cooker just under 30 months. grill has failed...”

★☆☆☆☆

written by on 18/05/2010

had my cooker just under 30 months. grill has failed twice (both times using the top as an oven, it shorted out igniter ~was told to use it by lighting with a match!!!!!)very hard to see what you are lighting as it is so low down. oven & grill pull down handles both developed spots within first couple of months, grill pan arrived broken,all dials have lost numbers so you can't tell what the oven or grill are on and hobs only by position of dial, now developed bubbling paint above knobs/below hob in the annoying grove which is peeling off and rusting beneath.
customer services waste of space if out of first years warranty they don't want to know!!!!! even if an extended warranty is held they say it isn't covered and will have to pay £105 for engineer to fix~would rather buy another cooker definately not cannon/indesit though!

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“1 year old and the grill will not stay alight - usless”

★☆☆☆☆

written by on 17/05/2010

1 year old and the grill will not stay alight - usless

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“My first Cannon cooker lasted 30 years with one new...”

★☆☆☆☆

written by Dorothy M on 16/01/2010

My first Cannon cooker lasted 30 years with one new thermostat, the second gave up after ten years. This Chesterfield, bought in a hurry because I needed a new cooker for Christmas, is not too good. I should have been warned by the stupidity of the hob position indicators being painted below the knobs so they cannot be seen when standing in front of the cooker.

I chose it mainly because I wanted 4 separate pan supports so they fit in my washing up bowl, but they are so rough the washcloth keeps getting snagged on them. The hob control knobs turn half-way before any diminution of flames, and the lowest position is too hot to simmer. One of the burners is already showing distorted flames as though it's worn out. The top oven takes longer to cook than it should (10 minute pizza took 25 minutes); there is loose movement of all the knobs so it's difficult to decide what number the oven is actually set on.

Another reviewer mentioned lack of insulation: if this is true why are the side walls so thick? I thought with a wider cooker than my last one I could get two roasting tins on the same shelf, as I used to with my first cooker, but it's still only 17.5 inches inside.

I'm disappointed: I won't be buying Cannon again unless they go back to good quality instead of cost-cutting.

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