Written on: 24/03/2013 by 2Penniesworth (1 review written)
This morning the water started tasting bad...sort of plasticky and funky. I put a new filter in yesterday so I presume the filter is faulty or there is gunk trapped in the machine somewhere. I think Brita should refund every person who has spent money, not only in the original purchase price but the power usage and the expensive cartridges! The fact that they do not make these anymore speaks volumes! Mine's going to recycling and I'm going back to bottled water until I can find a water... (read more)
Written on: 09/03/2012
The best selling points about Brita Aqua Fountain Water Filter Chiller was 'its looks' and worktop convenience. After six months use the machine began to emit a very tractor-type noise. The filtering system began to fail as 'floaties' began to appear in top reservoir of fountain - an unhygienic factor compounded by a build-up of 'gunk' in spout of water faucet - hence as I was of the opinion I may have used a batch of 'faulty' filters I changed (quite unnecessarily)the filter before the... (read more)
Written on: 01/08/2011 by Jambutty (1 review written)
I have never had a product that is so pointless. It is good to see that it has an average rating of 1 star on here. Dont buy it. I have had 3 of them in 4 years. Each time they break after the year so no manufacturers warranty, no retailer warranty and cartridges in the bin. By my reckoning £100 for the machine + electricity = 1 bottle of water @ 20p * 500 bottles. Hence I would have to use 10 bottles a week to make this break even, not factoring in electricity, new cartridges and time to... (read more)
Written on: 19/05/2011 by archibouldrel (2 reviews written)
I have always used Brita water filters and have never been disappointed with the quality of products they produce. I have had this particular model for 8 months and it runs just as well as the first day I bought it. (read more)
Written on: 22/04/2011 by Sally cooper
I had 2 of these now for just over a year. They look great, the water flow has always been so slow.When I clean them out I take all the bits off, but why is there so much water inside which takes a good 1/2 hour to empty. by lifting upside down, I am sure these are not very safe anymore, one is leaking all the time from the bottom...These can't be safe to plug in, I may get a shock, they should be recalled, which would cost them high..I will give them a call see what they say.. (read more)
Written on: 24/01/2011
Britta Water Filter Cooling system -
I have had so many of these filter cooling systems it was becoming joke. I idea in principal was great, but in practice not so. The kids loved having cold water, but we had major flow issues no mater what we did, in total I have had 10 of these units in a just over 2 year period, I was very lucky as my local argos kept changing it for me. I then got one from Tesco's which we had to return as it went wrong, then it went rusty (don't know why), Whilst... (read more)
Written on: 21/12/2010
I hve had two in the last 18 months,the idea is great,but it doesnt stand up to the Britta name.Both mine have made this really loud noise,just taken this one back to Robert Dyes with the first receipt to find they will not do anything about it!!!!!!!!!!!!when they exchanged my first one they didnt give me another till receipt,so to them its out of date for a refund.Can anybody tell me when you exchange something do they have to give you a new till receipt.The lady told me the year starts... (read more)
Written on: 31/10/2010
We are on our third Brita Breville Aqua Fountain over the last 2 years. First broke down after a month or so and was relaced by retailer. The current one was kindly replaced by Britta themselves after an email conversation! It broke down a few days before the 1 year warranty expired. Instead of replacing with original (which was basic white) it was replaced with no fuss by the silver all singing lights blazing one which has behaved well.....until now (about 8 months). It has now started... (read more)
Written on: 26/10/2010
noisy and a lot of bother. The spring and metal inside rusts up and it is disgusting slimy water which leaves rust deposits on the plastic water resevoir. All in all a load of rubbish.
On the upside it was quite a pleasant shade of blue as a light in my kitch
en but totally not what I wanted it for. (read more)
Written on: 27/09/2010 by Hotel 45 (1 review written)
The support is there if you can wait, however what I do mind is the price of their filters from $ 8.00 per unit to $ 24.00 in seventeen months. If this keeps up some of us will be changing their water system filters once a year.
The unit is great but how about a break on the cost of the water system filters.
Written on: 18/09/2010
I cannot get it to dispense water. With any luck it may be within the guarantee period, but if they have ceased to manufacturing them, as one reviewer stated, I am unsure what worth the guarantee is. But it looks stylish! (read more)
Written on: 13/08/2010
Had 4 of these Aqua Water Fountains now as my daughter drinks mainly water & my husband & I like the chilled glass now & again, but as like many others have eventually had to return each 1 either because water stops chilling or part of the blue lighting fails which spoils the look. This is such a pity as it goes perfectly in my stainless steel kitchen, and recently found out that the manufactuer has stopped making them, probably due to too many returns. I think it would have been useful to... (read more)
Written on: 28/07/2010
i bought this WATER COOLER YESTERDAY - THE WATER FROM THE TAP IS COOLER THE WATER FROM THE MACHINE HAS A FUNNY TAST ALTHOUGH I HAVE CLEANED THE MACHINE AND GUESS WHAT IT DRIPS !!!! WELL THIS MACHINE WILL BE GOING STRAIGHT BACK FOR A FULL REFUND !!! WOULD NOT RECOMMEND THIS PRODUCT AND INSIDE THE PRODUCT WAS A VOUCHER TO GET £2.00 OFF YOUR NEXT PURCASE OF ANY FILTER AND THE EXPIRY DATE WAS DEC 2006! HOW OLD WAS THIS PRODUCT , i HAVE JUST BOUGHT IT FROM A LARGE DEPT STORE - I AM... (read more)
Written on: 14/07/2010
It has major issues. The most frustrating one is flow problems. Even when it's full and has a new filter, the flow of water is painfully slow and can sometimes just stop altogether.
It's noisy and you can't turn the light off. I bought this for a small office and now I really wish I had just bought a Brita jug for the fridge. I wouldn't recommend it to anyone. (read more)
Written on: 04/07/2010
I am on my second one, as the first died. The cooling motor stopped working and it smelt as if it was burning. They changed it without any problem, but now after a few months of using the second one I now discover that the spring under the filter is covered in rust and the water exit hole inside is completely rusty. It would appear we have been drinking rusty water for some time.
The motor is noisy again, especially when first switched on and it does seem to run longer than I would expect... (read more)
Written on: 19/06/2010
I bought my water chiller because it was the only one at the time that was stainless steel to go with my other kitchen appliances. Since day one there was always the water flow problem and recently mine starts to leak at the bottom under machine, the front where the switch is and where the two racks stack on top of each other. Mine starting to get surface rust at the bottom all around because of the leakace. Besides this, it makes that terrible humming noise (fan)and that is very annoing... (read more)
Written on: 09/02/2010
Purchased Brita Aqua Fountain water filter November 24th 2009, within three weeks I complained of tainted water, I actually changed the filter twice thinking it may be a faulty filter. Brita advised me to proceed as if new and rinse through again, which I had already done twice. January 2010 smell of over heating in unit, then cleared, worked for a further 4 hours before it went completely. Returned to Brita, Feb 1st on their instructions in order for a replacement to be forwarded to me.... (read more)
Written on: 27/01/2010
I am now on to my third Aqua Fountain and although the water is cool the fan never stops running and makes loud noises, i have just contacted Briat as my gauarantee is out of date by a few months so i will see what they can do. you would have thought by now that they would take the product off the market if so many people all over the world are having similar problems. (read more)
Written on: 24/12/2009
I don't write reviews.
DO NOT BUY THIS STYLISH OBJECT.
I've struggled with poor flow due to an air lock for ages. Changing the filter does not cure.
What else is there in the market? Haven't found one yet.
Meanwhile, find other means of engineering fresh cool elixir of life.
Why can't I score this thing zero overall????
Software writers - LISTENING? (read more)
Written on: 25/11/2009
Like others, now onto our third water cooler which has just stopped cooling the water. Fan still running but water warm. Stylish looking machine, the blue lights look good unfortunately all three machines have developed the same fault within six months. Wouldn't have another one. (read more)
Written on: 17/11/2009
In New Zealand this product comes with a two year replacement guarantee ,probably as well because I am now on my third unit inside 15 months.
In all cases the chilling process stopped with the compressor running continuously (read more)
Written on: 21/10/2009 by philip calf (1 review written)
ive had my aqua fountainfor just over 2 years when the tap broke (dont ask me how or why) i stripped it enough to get at the tap yes it should be quite easy to repair thought i) so i emailed breville who referred me to local dealer for help so rang local dealer in oldham manchester, sorry we dont carry spare taps hard luck, so not to be deterred i emailed my plea to an email address got a reply immediately to the effect that they had referred my plea to the brita customer support team what a... (read more)
Written on: 12/10/2009
Don't be tempted buy a Brita Aqua Fountain - they are rubbish - I wouldn't even give them a one star rating except that I had to in the review.
My third brita Aqua Fountain suddenly stopped dispensing water recently - 13 months old. The first one lasted 6 months - I returned it to Argos and got a replacement - this one failed after 8 months and it's replacement has failed after 13 monyhs and out of guarantee. All three stopped dispensing water.
Brita/Breville Customer Service is... (read more)
Written on: 06/10/2009
This is the third Aqua Fountain. Used in a small office. Now ready to give up on these things. The first two obviously had bearing problems with the fan since after prolonged periods of noise the fans stopped working. This really is a design and manufacturing fault. The most recent unit will not dispense water, nor will any water drain out of the drain plug at the base of the unit. Apart from taking it to the garage and connecting an air line to it, there is no other option than to throw it... (read more)
Written on: 12/09/2009 by littlejohn (3 reviews written)
My Brita Aqua Fountain has now been replaced with a new one three times. First one, stoppped flowing with water after about 9 months, took it back, got a replacement in June 2009, and have just rang the retailer as it has started making a terrible noise.We are now on our third one. We wouldn't have bothered this time, but have a a large supply of the very expensive filters sitting in the cupboard that will go to waste, (more money wasted thanks to Brita). Shame, as it looks great and does... (read more)
Written on: 16/08/2009 by maggsah (2 reviews written)
I totally agree with everything all these people are saying. I have had my Brita water chiller for approx 1 year and the cooling system went and all I got was warm water and now it does not work at all. It sounds like it is a common fault so I think the company should rectify this problem and take all the old ones off the market and replace if necessary, they are not cheap, and for just to last 9mths to 1 year I think its ridiculous. At first I thought they were good so I bought my Son one... (read more)
Written on: 14/07/2009
very happy with our brita aqua fontain water filter chiller it tastes like fresh ice cold spring water if any body has ever drank spring water you will know what i mean , this project dots all the i,s and crosses all the t,s it performs every way the book of instructions states. brilliant (read more)
Written on: 01/07/2009 by Sarahw80 (1 review written)
had a Brita Aqua Fountain Water Filter Chiller just over a year and like everyone else's it has stopped cooling, still making the awful humming noise but water warm!
I paid £100 for the machine which I think is absolutely ludicrous now knowing it only works for a year.
very cross and am going back to my jug for the fridge! (read more)
Written on: 12/05/2009
the brita aqua fountain water filter is a nice looking unit in stainless steel- nice illumination at night in kitchen from the bright blue led's- noisy main fan when running but like every other report read soon failed and faulted!
after a long period of problem solving-it appears that the main fan doesn't cool the unit enough! fit x2 extra fans near the electronic boards in the top with x2 hole cut out to bring in fresh air sorts overheating out and now my unit works fine!!
come on boffins... (read more)
Written on: 12/05/2009 by cool al (1 review written)
My Brita Aqua Fountain unit failed within 9 months due to oveheating!
solution-= fit x2 fans near electronics in top with holes in sides to draw cool fresh air sorts problems and now it works fine although noisely from original fan.
dribble after time due to lack of equalisation between two chambers top and bottom via fliter- driil small hole down side of filter! (read more)
Written on: 02/05/2009
I had owned a low cost Hinari water filter cooler for some years and decided to move up to the very stylish Brita Aqua Fountain. Compared to the £29.95 I paid for the Hinari, the Brita Aqua Fountain was very expensive.
Having used the Brita Aqua Fountain for several months I must say that I am quite disappointed with it. The unit is in a cool spot in the kitchen but the motor runs quite considerably. The blue light looks nice but this cannot be turned off over night unless the unit switched... (read more)
Written on: 22/01/2009
Water only trickled out then stopped completely after only a couple of days (airlock, vacuum, blockage?). I dismantled it and started again and by the next day, water was not coming out again. I also noticed that the cooler was on full blast constantly - noisy and presumably using a lot of electricity. I got my money back and bought a Russell Hobbs which looks less stylish and does not make water quite so cool - but it works! (read more)
Written on: 04/11/2008
I am on my third Brita Aqua Fountain Water Filter Chiller, they seem to last approx. 6 months before the motor stops working. Look good. water, cold tastes great but not for long. (read more)
Written on: 16/10/2008
my brita aqua fountain water filter chiller stops chilling water after a few months. manufacturer advised taking it argos for replacement. new unit has now stopped working after 1 month. (read more)
Written on: 03/10/2008
The Brita Aqua Fountain Water Filter Chiller is a great idea which works OK for a few weeks and then it gradually breaks down until it is totally useless and frustrating.
Wonderful exterior and hopeless interior. (read more)
Written on: 04/09/2008
Only buy this if you can take out a cheap maintenance contract with it. I am now on my third machine which I purchased from Argos, have taken cover as it breaks down after about a year.
My daughter is also on her third machine and her replacement has only lasted just over one month. The motor is obviously not designed to run continuously and packs in very quickly. Needs a better motor in it and it would be great. (read more)
Written on: 27/08/2008 by jwighton
My Brita Aqua Fountain Water Filter Chiller runs very hot and hence the cooling fan runs all the time and is VERY loud. It burnt the melamine work surface in my kitchen over a 4 month period, doing about 1000 work of damage. The water is not very cold. The carbon filter leaves small black specs in the water. Dont touch it with a bargepole. (read more)
Written on: 06/08/2008
Looks very good but believe it is totally under engineered and is simply not capable of doing what is expected. Steer very clear of this product
Written on: 28/07/2008 by alainhea (1 review written)
The Brita Aqua Fountain Water Filter Chiller broke down just after 12 months, fan works, but no cooling of water. The company were no help. So I am sad to say "Don't buy it". Very expensive unit for just twelve months use. Shame about the support, especially with so many glasses of the right temperature drinking water. (read more)
Written on: 09/07/2008
My Brita Aqua Fountain Water Filter Chiller stopped working! Been in touch with Breville customer services four times to ask why my chiller has stopped working. The reply i finally had yesterday was it is probably the thermos which can-not be repaired. I am most disappointed at the comments and will be writing to someone who may help me. (read more)
Written on: 25/06/2008 by CAnnesley (1 review written)
I should have carried on using my Britas Jug that goes in the fridge. Noisy, louder than my dish washer, water comes out at a trickle some times, no switch to turn lights off when I go to bed. (read more)
Written on: 21/09/2007 by Dogmad (30 reviews written)
I bought this when it was on special offer somewhere.
What a great buy it was, the water tastes so much better then from the tap and the unit looks great when switched on with the blue lights shining through the water.
Downside is when you change the filter once a month you have to wash the water tanks and run to litres of water through the filter and machine to flush it out, this can be time consuming, it comes with a display to tell you how much time is left before you need to change the... (read more)
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
As rated by real users
"Me and my plants love it!" Read More
"Great system, helpful customer..." Read More
"Water Filtration Systems in To..." Read More
"Inconsistency within the agency" Read More
"Affordable & Functional Office..." Read More