Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 24/03/2013 by 2Penniesworth (1 review written)
This morning the water started tasting bad...sort of plasticky and funky. I put a new filter in yesterday so I presume the filter is faulty or there is gunk trapped in the machine somewhere. I think Brita should refund every person who has spent money, not only in the original purchase price but the power usage and the expensive cartridges! The fact that they do not make these anymore speaks volumes! Mine's going to recycling and I'm going back to bottled water until I can find a water cooling… Read Full Review
Written on: 09/03/2012
The best selling points about Brita Aqua Fountain Water Filter Chiller was 'its looks' and worktop convenience. After six months use the machine began to emit a very tractor-type noise. The filtering system began to fail as 'floaties' began to appear in top reservoir of fountain - an unhygienic factor compounded by a build-up of 'gunk' in spout of water faucet - hence as I was of the opinion I may have used a batch of 'faulty' filters I changed (quite unnecessarily)the filter before the Memory… Read Full Review
Written on: 01/08/2011 by Jambutty (1 review written)
I have never had a product that is so pointless. It is good to see that it has an average rating of 1 star on here. Dont buy it. I have had 3 of them in 4 years. Each time they break after the year so no manufacturers warranty, no retailer warranty and cartridges in the bin. By my reckoning £100 for the machine + electricity = 1 bottle of water @ 20p * 500 bottles. Hence I would have to use 10 bottles a week to make this break even, not factoring in electricity, new cartridges and time to buy… Read Full Review
Written on: 19/05/2011 by archibouldrel (2 reviews written)
I have always used Brita water filters and have never been disappointed with the quality of products they produce. I have had this particular model for 8 months and it runs just as well as the first day I bought it… Read Full Review
Written on: 22/04/2011 by Sally cooper (1 review written)
I had 2 of these now for just over a year. They look great, the water flow has always been so slow.When I clean them out I take all the bits off, but why is there so much water inside which takes a good 1/2 hour to empty. by lifting upside down, I am sure these are not very safe anymore, one is leaking all the time from the bottom...These can't be safe to plug in, I may get a shock, they should be recalled, which would cost them high..I will give them a call see what they say… Read Full Review
Written on: 24/01/2011
Britta Water Filter Cooling system -
I have had so many of these filter cooling systems it was becoming joke. I idea in principal was great, but in practice not so. The kids loved having cold water, but we had major flow issues no mater what we did, in total I have had 10 of these units in a just over 2 year period, I was very lucky as my local argos kept changing it for me. I then got one from Tesco's which we had to return as it went wrong, then it went rusty (don't know why), Whilst the… Read Full Review
Written on: 21/12/2010
I hve had two in the last 18 months,the idea is great,but it doesnt stand up to the Britta name.Both mine have made this really loud noise,just taken this one back to Robert Dyes with the first receipt to find they will not do anything about it!!!!!!!!!!!!when they exchanged my first one they didnt give me another till receipt,so to them its out of date for a refund.Can anybody tell me when you exchange something do they have to give you a new till receipt.The lady told me the year starts from… Read Full Review
Written on: 31/10/2010
We are on our third Brita Breville Aqua Fountain over the last 2 years. First broke down after a month or so and was relaced by retailer. The current one was kindly replaced by Britta themselves after an email conversation! It broke down a few days before the 1 year warranty expired. Instead of replacing with original (which was basic white) it was replaced with no fuss by the silver all singing lights blazing one which has behaved well.....until now (about 8 months). It has now started making… Read Full Review
Written on: 26/10/2010
noisy and a lot of bother. The spring and metal inside rusts up and it is disgusting slimy water which leaves rust deposits on the plastic water resevoir. All in all a load of rubbish.
On the upside it was quite a pleasant shade of blue as a light in my kitch
en but totally not what I wanted it for… Read Full Review
Written on: 27/09/2010 by Hotel 45 (1 review written)
The support is there if you can wait, however what I do mind is the price of their filters from $ 8.00 per unit to $ 24.00 in seventeen months. If this keeps up some of us will be changing their water system filters once a year.
The unit is great but how about a break on the cost of the water system filters.
… Read Full Review
Written on: 18/09/2010
I cannot get it to dispense water. With any luck it may be within the guarantee period, but if they have ceased to manufacturing them, as one reviewer stated, I am unsure what worth the guarantee is. But it looks stylish!… Read Full Review
Written on: 13/08/2010
Had 4 of these Aqua Water Fountains now as my daughter drinks mainly water & my husband & I like the chilled glass now & again, but as like many others have eventually had to return each 1 either because water stops chilling or part of the blue lighting fails which spoils the look. This is such a pity as it goes perfectly in my stainless steel kitchen, and recently found out that the manufactuer has stopped making them, probably due to too many returns. I think it would have been useful to know… Read Full Review
Written on: 28/07/2010
i bought this WATER COOLER YESTERDAY - THE WATER FROM THE TAP IS COOLER THE WATER FROM THE MACHINE HAS A FUNNY TAST ALTHOUGH I HAVE CLEANED THE MACHINE AND GUESS WHAT IT DRIPS !!!! WELL THIS MACHINE WILL BE GOING STRAIGHT BACK FOR A FULL REFUND !!! WOULD NOT RECOMMEND THIS PRODUCT AND INSIDE THE PRODUCT WAS A VOUCHER TO GET £2.00 OFF YOUR NEXT PURCASE OF ANY FILTER AND THE EXPIRY DATE WAS DEC 2006! HOW OLD WAS THIS PRODUCT , i HAVE JUST BOUGHT IT FROM A LARGE DEPT STORE - I AM NOT A… Read Full Review
Written on: 14/07/2010
It has major issues. The most frustrating one is flow problems. Even when it's full and has a new filter, the flow of water is painfully slow and can sometimes just stop altogether.
It's noisy and you can't turn the light off. I bought this for a small office and now I really wish I had just bought a Brita jug for the fridge. I wouldn't recommend it to anyone… Read Full Review
Written on: 04/07/2010
I am on my second one, as the first died. The cooling motor stopped working and it smelt as if it was burning. They changed it without any problem, but now after a few months of using the second one I now discover that the spring under the filter is covered in rust and the water exit hole inside is completely rusty. It would appear we have been drinking rusty water for some time.
The motor is noisy again, especially when first switched on and it does seem to run longer than I would expect for… Read Full Review
Written on: 19/06/2010
I bought my water chiller because it was the only one at the time that was stainless steel to go with my other kitchen appliances. Since day one there was always the water flow problem and recently mine starts to leak at the bottom under machine, the front where the switch is and where the two racks stack on top of each other. Mine starting to get surface rust at the bottom all around because of the leakace. Besides this, it makes that terrible humming noise (fan)and that is very annoing… Read Full Review
Written on: 09/02/2010
Purchased Brita Aqua Fountain water filter November 24th 2009, within three weeks I complained of tainted water, I actually changed the filter twice thinking it may be a faulty filter. Brita advised me to proceed as if new and rinse through again, which I had already done twice. January 2010 smell of over heating in unit, then cleared, worked for a further 4 hours before it went completely. Returned to Brita, Feb 1st on their instructions in order for a replacement to be forwarded to me. Today… Read Full Review
Written on: 27/01/2010
I am now on to my third Aqua Fountain and although the water is cool the fan never stops running and makes loud noises, i have just contacted Briat as my gauarantee is out of date by a few months so i will see what they can do. you would have thought by now that they would take the product off the market if so many people all over the world are having similar problems… Read Full Review
Written on: 24/12/2009
I don't write reviews.
DO NOT BUY THIS STYLISH OBJECT.
I've struggled with poor flow due to an air lock for ages. Changing the filter does not cure.
What else is there in the market? Haven't found one yet.
Meanwhile, find other means of engineering fresh cool elixir of life.
Why can't I score this thing zero overall????
Software writers - LISTENING?… Read Full Review
Written on: 25/11/2009
Like others, now onto our third water cooler which has just stopped cooling the water. Fan still running but water warm. Stylish looking machine, the blue lights look good unfortunately all three machines have developed the same fault within six months. Wouldn't have another one… Read Full Review
As rated by our community of reviewers
" Misleading Trial Period " Read More
" Amazing System...makes hair really soft! " Read More
" Does exactly what you expect it to do " Read More
Written by shermanssheep
" Excellent system! " Read More
Written by tractorboyholmes
" Me and my plants love it! " Read More