written by on 21/10/2010
Boiler developed a leak after 2 years, contacted house builder (DAWN HOMES) who then had Ideal on the the phone to myself within the hour. Ideal had an engineer out the next morning, who had identified and solved the problem within 30 minutes, service or what? Whether the boiler is the good or bad remains to be seen, however our house is always as warm as we want it and always have plenty of hot water instantly.The part that was replaced was the trap this acts the same way a u bend on your toilet, this managed to become blocked not allowing the condensate to drain away therefor leaking from the bottom of boiler.
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