Ideal ISAR 35 HE Condensing Combi Boiler Reviews

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Ideal ISAR 35 HE Condensing Combi Boiler

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Latest Reviews

★★★★☆

“A very neet compact boiler but has some drawbacks.”

Written on: 25/04/2014

I have had the ISAR HE for about 2 years now and although I have had to buy and fit a new PCB within the guarantee, the boiler itself has performed quite well.The downside is, I have a fault, in that it is wasting Water and Gas. I will explain. Last year to save money we had a water metre fitted, with our eye's firmly on the usage and cost's. However when we have the heating running in the cold weather It will waste unto 3 gallons of water till it reaches temperature. This is because of the… Read Full Review

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★☆☆☆☆

“Waste of Money”

Written on: 21/01/2014

After sources our new boiler from a well know supplier every thing started to go wrong with it. New control board, heat exchanger and lots of other faults and parts. Having problems for past 2 months now insurance cover dosn't cover the fault as they say its the water at fault. Willing to scrap it at any cost and start again… Read Full Review

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★☆☆☆☆

“terrible”

Written on: 28/07/2013

Agreement about the terrible review above...Worse mistake to have our immersion water heating removed and have it replaced with this bag of sh.t!Problems from the word go...now left with no heating no hot water and no means of getting a replacement since this was through a government heating scheme...Single mum and will have a 3rd cold winter with no heating or hot water… Read Full Review

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Clevelanduk's Comment

Written on: 30/07/2013

The boiler will come with 12 month warranty, contact the boiler maker..It wont cost you to get it Repaired

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★☆☆☆☆

“IDEL ISAR AVOID AT ALL COST !!!!”

Written on: 02/07/2013

After 11 years and on average call out of British Gas at least 3 times a year, we have had it removed , every engineer without exception has said what a load of rubbish they are!! The last straw with us was a major water leak from within pile of junk causing major damage to wall and ceilings, The Idiot at BG call centre asked for policy number even after answering Hello Mr Faithorn , sorry to say the F word came out as I was trying to contain the water. JUST DON'T BUY ANY IDEAL BOILER !!!! … Read Full Review

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★☆☆☆☆

“richard from sheffield”

Written on: 18/06/2013 by hobbyist (1 review written)

had an isar 30 fitted by Warmfront over 4 years ago , i have lost count of the breakdowns . when the warranty ran out we took out cover care with British gas . good job we did now we are having problems with the water keeps running cold , British gas must have replaced every part in the boiler but they still have not fix it . on the last visit we was told we needed a power flush which would cost £600 . well i flushed every radiator myself , but it didnt make much difference, now after reading… Read Full Review

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Faithorn's Response to hobbyist's Review

Written on: 30/06/2013

just replaced our Isar, after 11 years on average called out British Gas 3 times a year , it even failed after 3 days of installation , what a load of rubbish they are . Miss sold, unfit for purpose

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★☆☆☆☆

“RUBBISH !!!!!!”

Written on: 09/04/2013

We had a ideal isar installed by a government grant ,warmfront installation . They threw them in !.What did I expect for a freebee . The boiler broke down two to three times a year . It was a good job I took out an insurance and I bet they were upset that they insured me, good old swinton .£7 a month . It covers boiler, drains, locks, windows, roof, check it out everyone no excess ect ect, but you have to service your boiler once a year, ideal boiler marks out of ten F,ALL , minus zero.!… Read Full Review

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★☆☆☆☆

“idea\l boilers ”

Written on: 01/03/2013

load of rubbish should be prosecuted then closed down ideal boiler who thought of this name, trust me my friends this boiler is the the worst boiler if u can call it one keep well away buy a worcester boiler 10 year warranty … Read Full Review

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Andythegas's Comment

Written on: 04/03/2013

I agree,what a total pile of kak ! And British 'rip off' gas actually fit these things !
I had to change the aav on one recently,it's right in the back corner and you have to strip half the boiler down to get to it ! Such a bad design of boiler in every way,give me Vaillant quality any day.

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★☆☆☆☆

“this boiler is rubbish”

Written on: 22/02/2013

This boiler wont work for very long the boiler repair man doesnt seem to be able to fix it, another boiler man came today got it running for about an our then it reverted back to what the problem was in the first place it wont give me any hot water and them the central heating works with a mind of its own taking no notice of the timer controls of which the battery has been changed many times, one plumber said the timer is faulty, we will ring our man again tommorow to try again, its doing our… Read Full Review

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★☆☆☆☆

“Shame on British Gas”

Written on: 20/01/2013

This boiler , the Ideal Isar, was recommended and installed by by British Gas. My husband and I were pensioners when we signed up for the credit agreement. If We had only been told that it would cost us over twice the £6000 installation charges we would never have signed on the dotted line. My husband died in December 2010 and we had already paid out £6000+ with another 5 years to go.After a further year of struggling the debt got out of my control and for several months I received letters… Read Full Review

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★☆☆☆☆

“2 faults a year for 5 years and now condemned”

Written on: 13/01/2013

If you want to waste lots of your life waiting for British Gas Engineers (who I still believe to this day are culpable for this over priced rubbish installation), then go for this boiler. The only reason this boiler gets one star is there is no option for zero stars. Electrical failures, leaks, mechanical parts breaking down. There was nothing left to try and fix so it's now condemned. Thanks Ideal and thanks British Gas. You are both a waste of space and have cost us time, effort and… Read Full Review

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★☆☆☆☆

“Rubbish!!!!!”

Written on: 24/12/2012 by CathyF (1 review written)

What a pile of rubbish. Recommended by Beitish Gas 7 years ago and fitted by them, nothing but trouble since. It has now got so bad that our home breakdown company have told us they won't come out to it any more after coming out to it six times in about 18 months (twice in two weeks)… Read Full Review

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★☆☆☆☆

“Unreliable heap of trash”

Written on: 19/12/2012 by chrissie2 (1 review written)

Had this installed under the warmfront scheme in 2007. Nothing but trouble from the start. Each time it broke down warmfront took up to 2 weeks to repair, so I insured with british gas and I get an excellent service. I have called them out at least five times this year, lost count of the number of visits from subsequent years. If I could afford to replace it I would… Read Full Review

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Chrissie2's Response to chrissie2's Review

Written on: 20/12/2012

I should have written - previous years!

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★☆☆☆☆

“Avoid ideal boilers at all costs”

Written on: 27/11/2012

Had an ideal isar for 5years and must call the service engineer out at least 3-4 times a year .its a pile of rubbish so avoid at all costs.Thankfully I'm covered on a maintenance contract or it would have cost me thousands !! I think it's probably had all the parts replaced at least 4 times by now .whats also annoying is the amount if days off you need to have from work . Enough said !… Read Full Review

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Idealisar's Comment

Written on: 27/11/2012

Had an Ideal Isar Boiler for 7 years now and have had at least 3/4 major problems eash year. The boiler has now had all parts replaced. Latest incident is the pump has melted following boiler overheating. Engineer has attempted to blame contractors who have recently fitted new bathroom and had to empty sytem. Ideal Boiler Maintenance have actually advised to the contrary and says boiler should have cut out. Can anybody confirm which information is correct

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★★★★★

“don't you just love em!”

Written on: 12/11/2012

might be c..p gas boilers, but at least they are consistantly c..p, ........keeps me employed....thankyou Ideal..........please continue chucking out rubbish boilers......don't try to improve em… Read Full Review

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★★★★☆

“Boilers”

Written on: 07/11/2012

This boiler design can be supplied with either a standard Moss gasifier combustion system. Boiler parts by Flame Heating Spares … Read Full Review

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★☆☆☆☆

“Buyer beware Truly dreadful: Do NOT buy Ideal Combi Boiler”

Written on: 05/11/2012

I had the misfortune to have had this boiler fitted in 2006 and so far we have had nothing but trouble... 2 years ago I had to move out for a week while it was fixed, that entailed getting a new pump, this time it was the expansion valve that went bang and following that episode it needs topping up every week I'm just waiting for it to be replaced on the Corgi homeplan scheme I have had to take out Truly dreadful DO NOT BUY… Read Full Review

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★☆☆☆☆

“rubbish Ideal isar boiler”

Written on: 03/11/2012

We had our boiler installed by British Gas in 2002 and it's given us nothing but trouble. We are so glad we have the Homecare cover from the gas board as it would have cost us a fortune to fix it every time. Their engineers have even told us that they no longer fit it as it gave them so much trouble. Shame for everyone who is stuck with it and can't really afford to replace it or feel they should have to ( in our case it was ''recommended'' by the British Gas salesman who, no doubt, was on a… Read Full Review

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★☆☆☆☆

“Do not buy this death trap”

Written on: 12/10/2012 by Annmarie.2 (1 review written)

We have had our ideal isar 24 for 4 years now we got put in through the warm front grant. The pressure kept dropping so we had british gas out to it today they have comdened it becos it has been leaking acid inside of it and leaking water on to the electrics burned all the boiler cover on the inside and has been leaking carbon monoxide a lot of it. So i rang warm front to complain becos they know about these problems they wasnt interested 1 little bit. I am really mad as i have a 6 year old and… Read Full Review

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Graham8991's Response to Annmarie.2's Review

Written on: 29/10/2012

My Ideal boiler has just been condemned as not economical to repair. Ideal boilers are totally un-reliable and the company is the worse one I have ever dealt with. Ideal totally replaced the boiler as they could not remove the heat exchanger, after about 3 years. At the next breakdown they told me the boiler had not been installed properly and it was unsafe and that I should go back to the installers to get it installed properly! I pointed out to them that they were the installers. Avoid Ideal boilers.

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★☆☆☆☆

“Rubbish Boiler”

Written on: 07/10/2012

I had boiler change from back boiler to combi (Ideal as recomended by installer) Broke down four times in the first year and at least twice every year since. Parts replaced included Valves, thermo couplings, Motor etc. Wrote to Ideal in the first year( their reply take out an insurence) I have had this usless boiler now for eight years(would have replaced but for lack of money). The boiler is still giving problems and the engineer is doing his best to repair,worked on and off for two days… Read Full Review

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★☆☆☆☆

“home serv saves boiler”

Written on: 25/09/2012 by kerbhugger (1 review written)

we had an isar 350 installed to replace a 25 yr old boiler system the only problem we had with said old boiler was the odd thermo couple and reg servicing it never let us down. If we had not taken out a R/M agreement out with british gas the Ideal isar would have cost us nearly twice as much as the original cost of the new boiler the list of replacement parts is to long to write it worked o/k for 2yrs untill it was just out of guarantee (ha ha) we have now got to replace the isar with a proper… Read Full Review

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