FrancisFrancis! X1 Reviews

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FrancisFrancis! X1
2.6 stars
Average rating for this product is: 2.6 out of 5

From 2 ratings and 7 reviews

Thumb down 43% of users recommend this product

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Average Ratings for FrancisFrancis! X1

  • Ease of Use3.4 stars
  • Durability3.2 stars
  • Style4.6 stars
  • Service & Support1.4 stars
  • Value for Money2.7 stars
  • Reviewer Ratings2.6 stars
  • Overall Rating2.6 stars

7 Reviews For FrancisFrancis! X1

  • Guest 23rd Nov 2009

    Reviewer rating: 2 stars


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    we had this machine for just over 2 years -just out of warranty.EBP in Northampton were not very helpful. Very heavy machine and expensive to send to them and they wanted near £100 just to look at it. They said it was probably the element, apparently the most common problem. Postage and repair costs would be almost as much as a new machine. Verdict - good when working but expect it to last more than 2 years and if it doesnt there is very little chance of getting it fixed for a reasonable amount.

  • Guest 20th Nov 2009

    Reviewer rating: 1 stars


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    I bought the Francis Francis! X1 around 7 months ago, and as yet I haven't managed to force a decent cup of coffee out of it. I have tried the Illy beans which are recommended for it, plus many others bought from individual roasters. I have tested these identical beans for flavour in a caffetiere, with perfect results. I am well used to coffee machines, so I'm fairly confident that the problem is with the machine and not with me!
    The machine is difficult to use - it is heavy and you have to m ...

  • rosindale19 5th Jul 2009

    Reviewer rating: 4.5 stars


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    I have owned this FrancisFrancis! X1 for 2 years and had no problems. Good with a grind, better for the E.S.E pods. Impressive retro style look.

  • Guest 9th May 2009

    Reviewer rating: 1.5 stars


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    I had the FrancisFrancis X1 for nine months when it developed a fault in the steam arm and a large piece of enamel flaked off the drawer front. EuroFoodBrands of Sywell, Northampstonshire are the UK importers and the machine had to be sent back to them under the terms of the 2 year warranty. They offered to collect but only on the understanding that the machine would not be insured during transit and if lost or damaged in transit this would be my responsibility. I was not happy about this and Jo ...

  • Guest 15th Oct 2008

    Reviewer rating: 0.5 stars


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    I have had many coffee machines in my life, and got the FrancisFrancis! X1 as a birthday present. In my opinion it under performs those a third of its price. It just doesn't work properly and mine has also just broken after only 6 months. The seal no longer works, so water spills over the bit that holds the coffee instead of forcing it through at high pressure. Coffe now full of grains and weak. Very dissapointed.Do not buy this machine.

  • Guest 20th Jul 2008

    Reviewer rating: 4 stars


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    We used to have a Kenwood retro espresso machine and it started rusting under the coating as well as the pump breaking within one year. The francis francis x1 is powder coated which seems more durable. It is very quick with reheating between cups of coffee and cools down quickly from steam function to coffee. It does leak a little from the steam spout when brewing coffee but I keep a glass under it.

  • biff480 Rank: Lance Corporal 28th Apr 2008

    Reviewer rating: 4.5 stars


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    I've had my stylish FrancisFrancis! X1 for over two years now and it's never given a moment of trouble. Since I've had it I've given up all but espresso, because it makes it so well. It was, I believe, the first machine developed to use coffee pods and it makes a great espresso with them. However, though can also get a normal coffee holder so that you can put your own grind into it. Heats up very fast and makes great coffee every time, strong but mellow, with great crema.