Busteni, Silva Hotel Reviews

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1 stars
Average rating for this product is: 1 out of 5

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Average Ratings for Busteni, Silva Hotel

  • Resort1 stars
  • Food1 stars
  • Snow Amount & Quality2 stars
  • Value for Money1 stars
  • Overall rating1 stars

1 Review For Busteni, Silva Hotel

  • Guest 11th Aug 2009

    Reviewer rating: 1 stars


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    How low can the customer service go??? I was with my 12 years old kid who needed immediately access to a toilet. I went to the reception and they asked me to go to the restaurant toilet. I asked what's wrong with the one by the reception at which point a guy in mid 50s with gray hair and beard jumped and started pushing us towards the restaurant toilet. First I didn't know what was happening, but he started swearing in Romanian (not knowing that I speak Romanian) saying "[swearing removed] they don't want to pay the fee". It turns out that the restaurant toilet was charging 3 lei ($1) for the use, and he wanted to make sure that we're paying. There he asked the employee "Charge these [swearing removed]". I would never recommend this hotel to anyone!!!