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| Speed of response | 8.5/10  |
|---|---|
| Customer service | 9/10 |
| Value for Money | 10/10 |
| Reviewer Rating | 10/10 |
| Overall Rating | 6.3/10  |
Full review by
robert hare
on 5th Apr 2007
User Rating : 10
Respect :
0
Good Points: Friendly service. Efficient. Went out of their way to solve a problem. Excellent communication.
Bad Points: None so far.
General comments: I broke down twice in France, and both times I received excellent service. I did not have to pay anything. They sorted out the payment for the tow off the motorway. Last summer (2006) I broke down whilst towing a caravan. MoreThan European & Homecall Recovery got my car to a garage, arranged to tow the caravan to a local camp site for an overnight stop, and a taxi to tow the van to the main site 180 miles away. Once on site, they arranged a hire car for me until my car was fixed, and I was able to return the car to the hire company in town where my car was.
Excellent service! They went the extra mile!
robert hare's review and ratings | 134 words
Review by
MikeBldwn
on 18th Mar 2007
User Rating : 10
Respect :
0
A good value product from a well known company I have renewed for the third year.
MikeBldwn's full review | 73 words
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