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| Customer Service | 10/10  |
|---|---|
| Quality of website | 8/10 |
| Value for Money | 8/10 |
| Overall rating | 8.2/10 |
Full review by
rogerfletton
on 7th Oct 2008
User Rating : 10
Respect :
0
Good Points: Low prices, free delivery (quoted as 3-5 days but arrived within 24 hours), good communication.
Bad Points: None.
General comments: I checked out froogle/google shopping to find the cheapest price on a Canon LBP5000. PC World were selling it for 200 quid as a web exclusive so I wanted to try and beat that. The most relevant google results showed around the £145 mark. The cheapest on there was £114 oyyy.co.uk who I had never heard of. I was slightly sceptical as the toner cartridges are around 45 quid each, and this came with 4, so I checked out the google seller ratings which were positive, and decided to give them my business.
The process was dead easy. I decided to use the free 3-5 day delivery option as I wasn't in a hurry for the item.
I got an email immediately confirming my order, and then another email shortly afterwards confirming the order had been sent. Less than 24 hours later the product arrived.
To say my expectations were exceeded would be an understatement and I will definitely be using them again in the future.
rogerfletton's review and ratings | 180 words
Review by
Guest.
on 29th Aug 2008
User Rating : 10
Respect :
0
Ordered a Canon printer from Oyyy over the Bank Holiday weekend, acknowledged Tuesday morning and delivered Wednesday morning 10.30hrs. Simply the best!
How can you fault this service, especially as the product was £60 pounds cheaper than John Lewis?
Guest.'s full review | 40 words
Review by
bellda
on 3rd Jun 2008
User Rating : 10
Respect :
0
Used them a few times now and they have always exceeded my expectations. How online shopping should be.
bellda's full review | 38 words
Review by
tmacka
on 29th Mar 2008
User Rating : 10
Respect :
0
The customer service at oyyy.co.uk is the best I have found on the internet. The item I ordered initially was faulty - this was sorted out immediately without question - customer service responded to all my emails within minutes!
tmacka's full review | 42 words
Review by
darnok
on 15th Dec 2007
User Rating : 0
Respect :
0
Beware, Oyyy shipped me a faulty product. They promise to refund these costs if the product is found to be faulty, but needless to say, after you've put out the money, they will not honour the promise to give you access to the fault report/technicians. The entire process will be dragged out to the max.
darnok's full review | 56 words
Review by
willsmith
on 15th Mar 2007
User Rating : 9
Respect :
0
I found this website linked on a forum; someone had found an excellent and cheap 22" widescreeen by Video7 here. I'd never heard of either Video7 or Oyyy but the price was great and after a quick call to their office I took a flyer and bought one.
Good prompt delivery, helpful staff and good products at low prices will keep me going back. :)
willsmith's full review | 74 words
