Written on: 02/05/2012
Our old Kinetico lasted for over 20 years, so we did not hesitate to buy another one. We bought the new one from J M Softeners and have not been disappointed. We particularly like the block salt which is easier to replace than the pebble variety. We have enjoyed lovely soft water (which stops our kitchen appliances from furring up). ...
Read full reviewWritten on: 19/04/2012
Watercare Softeners in Twickenham, supplied and fitted us with a 2020c, approx 6 months ago. Garry the sales manager explained all the options very clearly, and without pressure and organised a very neat and efficient installation. Since installing the softener, results have been everything Garry said we could expect, including less aggrevated eczema, no limescale and pleasurably bathing experience. Would recommend Watercare Softeners/Kinetico to anyone....
Read full reviewWritten on: 04/04/2012
I have got a 2020c water softener from a company called west of England water softeners. The company are based in Holt Wiltshire, they have won three awards running and have great prices and a great service. they sell Kinetico softeners and others. they are a authorized Kinetico dealer. They also sell other things that are not water softeners for example they sell boiling water taps and drinking water taps to. I love my water 2020c it has been working for a year and is he best hing i have ever brought...
Read full reviewWritten on: 30/03/2012
We used Watercare Softeners Ltd in Twickenham. Gary, the salesman explained everything very clearly. I was expecting lots of banging and disruption on the installation day but hardly heard a noise and the installation was compleated in about an hour. We had a small leak which the engineer came back to fix the next day and which was still happening the following day. On the last visit he replaced a fitting and everything is fine since then. You can really feel how smooth your skin feels washing now....
Read full reviewWritten on: 29/03/2012
J M Softeners were professional, demonstrated the product,and were helpful with advice and installation. Our Kinetico 2020C is installed in the utility room a separate tap for drinking water was installed in the kitchen. their installation team were excellent, very clean and tidy and did a very professional job . Highly recommend J M Softeners and Kinetico 2020c water softeners Bates Berkshire...
Read full reviewWritten on: 25/03/2012
J M Softeners Ltd conducted a survey and gave me the choice of 3 softeners.I chose the Kinetico 2020c model.Excellant installation with no disruption.A drinking water filter kit was also fitted.I am extreamly happy with the results.A first class service from J M softeners from initial request for a survey to completted installation and after sales care.Work carried out January 2012....
Read full reviewWritten on: 11/03/2012
I bought my softener from JM Softeners in Pangbourne Berkshire to replace my old one of near twenty years. I chose Kinetico again, as I had no problem with my old one, and it was easy to replace like for like. The service i received was excellent, and the softener works very well. I would recommend anyone in a hard water area to have one. Makes washing and cleaning much easier, and significantly reduces problems associated with plumbing or heating....
Read full reviewWritten on: 10/03/2012
We have recently had a Kinetico 2020c water softener installed by J M Service & Softeners, and it is fantastic. The product is neat and fits easily into our undersink cupboard. The water is really soft, and the softener uses block salt which is so much easier to handle than the bags of pellets. J M Softeners were efficient, knowledgeable, helpful, and competitive and we would certainly recommend them....
Read full reviewWritten on: 20/01/2012
Total Soft Water were quick to respond to our enquiry, professionally explained and demonstrated product, very quick delivery and installation. Our Kinetico 2020C is installed in the garage, conveniently out of the way, is compact & tidy & a separate tap for filtered drinking water was installed in the kitchen (free of charge!). The only question in my mind is "Why didn't we do this years ago"? We live in a hard water area and limescale was a nightmare. Large amount of money was spent on limescale...
Read full reviewWritten on: 09/12/2011
Watercare Softeners Limited installed my Kenetico 2020c within 2 weeks of initial contact. The installation was done quickly, professionally and very neatly putting the unit outside to minimise impact on space. They used good quality materials to minimise pressure drop also installing seperate new hardwater garden tap, Kenitico 7500 (l micron)waterfilter and 3 way tap on the sink. The results are immediate, my kettle was shining within a week, work surfaces and shower screens sparkle and your skin...
Read full reviewWritten on: 05/12/2011
My daughter suffers from quite severe eczema and when we recently moved house, I noticed her skin had taken a dramatic turn for the worse. In our last house we had a Kinetico 2020c and her skin was almost smooth but I didn't realise this was down to the water softener until we moved! I decided I had to see if we could fix her skin and took the plunge and order a device for our new house. I contacted www.qualityh2o.co.uk and Ian came around to carry out a pre-installation check the very next day....
Read full reviewWritten on: 16/11/2011
Quality Water Systems of Hemel Hempstead installed our Kinectico softener with the help of their good & careful plumber Hayden Bolton. We are extremely pleased with the Kinectico which fits neatly under the sink no electricty required,no heavy bags of salt to lift just small blocks and a constant steam of lovely soft water great all round a superior product...
Read full reviewWritten on: 14/11/2011
I had water softener installed in all my houses and found out about the Kinetico 2020C when it came to find a softener for my new House It is absolutely amazing, small (but with a capacity that suits a 4 storey House). The water is so soft you cannot wash the shampoo away! And we forgot about limescale stains on our Shower glasses Happy parents, happy babies, happy cleaning lady and happy appliances, absolutely everybody happy in the house with the Kinetico 2020C...
Read full reviewWritten on: 14/11/2011
I've had my Kinetico water softener and water filter for one month and I am very pleased with them. They do everything I was told they would do and I am know longer spending endless time removing limescale. From the first phone call I made I had perfect service right through to the fitting. I also have to mention the plumber who was hard working didn't stop all day an absolute credit to the company he works for! I cannot recommend the product and Quality Water Systems more! ...
Read full reviewWritten on: 07/11/2011
From my general research, the Kinetico 2020c seems to be a market leader in this area. Granted, it is quite a big outlay but its positives would seem to far outweigh the negatives associated with the expense. From the point of my initial inquiry to the installation itself, Capital Softeners (Alan and Karen) provided an excellent, professional and reassuring service. The installation (included in the cost of the water softener since the pipe work was relatively straightforward) was done in a couple...
Read full reviewWritten on: 19/10/2011
I am delighted with our water softener and having had it disconnected for a few months during building work I realise how much we missed it. It is a very green product as it uses no mains electricity. This compensates for the slightly more expensive initial outlay when buying the unit. It is easy to use and I like the fact that it uses 2 large salt tablets rather than salt pellets. I highly recommend our installer. He has been brilliant and even refitted it after our recent building work. The softer...
Read full reviewWritten on: 08/10/2011
system worked well but service started slow and is non resposive 3 years later. I could have bought alot of bottled water for $ 4,000.00. Now it seems the kinetico is an expensive yard ornament or a big boat anchor.Buy from a company that will stand behind their product-that is not kinetico!...
Read full reviewWritten on: 20/09/2011
Very happy with the Kinetico 2020c and especially the great service from Paul Riley and the team at Total Soft Water. I would highly recommend them for their advice, professionalism and support throughout the process of investigating what to put in, understanding the options, how it worked and costs as well as the implementation....
Read full reviewWritten on: 17/09/2011
Why have we waited so long to chose a softener?! On a recommend we called H2O for a demonstration and both setting up and delivering the demonstration was so easy. There is not a heavy sales pitch as the equipment sells itself but much credit should go to Mark Kennedy who was extremely professional and ensured that we were fully apprised of what we would be committing to, the benefits, value for money etc. Confident of the product and supporting service we would receive, the installation happened...
Read full reviewWritten on: 02/09/2011
Having owned a Kinetico 20 years ago in a previous property had no hesitation in having a new one installed. Design and ease of use now greatly improved and benefits are already obvious. Installation by Hawker Softeners, Tiptree was first class. ...
Read full reviewWritten on: 29/08/2011
I purchased the Kinetico 2020c water softener, K5 reverse osmosis drinking water station & the installation / service from Hawker Softner LTD, I was very pleased with the prompt installation as well as the information provided by the installer. I would highly recommend this softner as well as water purifier especially from Hawkers....
Read full reviewWritten on: 17/08/2011
Excellent service from Steve at Aquastream to install a Kinetico 2020c following our house move to Cambridgeshire. The Kinetico 2020c is a compact machine that takes 2 large salt blocks, which are easy to store and replace when salt levels are low. The machine also softens the water as you use it, unlike our previous softener that regenerated on a regular cycle, even when you were on holiday! This makes it much more efficient for use of salt. Steve had a difficult job to fit into our kitchen cupboard...
Read full reviewWritten on: 11/08/2011
We have had a Kinetico 2020c installed by Andrew Hawker and a filter plumbed into our fridge to supply drinking water. The Kinetico is neat,efficient and good value, solving our heavy limescale problem. We like the simple way of inserting salt which comes in small blocks and is easy to insert. The service by Andrew and his son was extremely professional.The plumbing work was first class and they left the place clean and tidy. ...
Read full reviewWritten on: 09/08/2011
My old System had failed (not surprising after 15 years!) I needed a new one and after seeing our need and looking at the price, the Kinetico 2020C was idnetified as more than able to meet our needs. Following the order the installation was scheduled within 2 weeks and took a few hours. Result was we have a smaller unit which works continuously needing blocks of salt (much easier to handle)which we do not have to worry about and works silently 24/7. So far brilliantly!! I was delighted with the...
Read full reviewWritten on: 27/07/2011
Had this water softener installed about 1 month ago and so far I am really pleased. Compact design means it lives under the sink with minimal intervention - just loading salt. I like the fact it is simple in design; no electronics to go wrong and provides uninterrupted soft water thanks to the twin tank design. Installed by Andrew Hawker of Hawker Water Softeners Ltd in a few hours. Highly recommend the softener and Hawker who did a fantastic job - thank you! ...
Read full reviewWritten on: 16/07/2011
I am very happy with kinetico. I have been wanting to install a water softener since moving to Bucks where the water is particularly hard. Both my sons and myself suffer from eczema and although it is not necessarily the cause of eczema, the hard water does create irritation in the effected areas. The hard water leads to more soap for the laundry and more detergent on the clothes washed also causes irritation. With installing the water softener, I am able to rule out these factors. The boys skin...
Read full reviewWritten on: 15/07/2011
Amazing service and, competitive price from Hawker Softeners. Very refreshing to meet honest and, hardworking professionals. Can wholeheartedly recommend both Hawker and, the 2020c. Completed the installation in a few hours on a Saturday. Installation work of an extremely high standard. Absolutely no corners cut. The unit is simplicity itself to use. Just top up with block salt (also takes tablet salt). Fitted under my kitchen sink cupboard with room to spare! If you want a water softener at a great...
Read full reviewWritten on: 13/07/2011
Had our Kinetico 2020c installed just over 2 months ago and we're very pleased with it. It's stylish,fits neatly under our sink,and delivers all the benefits we hoped for. The service we received from Aquavitae Ltd (Beaconsfield)was first class. We would recommend this product and Aquavitae Ltd to friends & family. Mrs S Gerrards Cross...
Read full reviewWritten on: 11/07/2011
This water softer was a breeze to install - I did it myself, with the friendly staff from Total Soft Water (Harpenden) checking on my install (for free!) I felt the difference straight away - soap making bubble loads more bubble, skin feeling cleaner, shower unit easier to clean. It feels like there is very little drop in pressure after the install (on a combi-boiler) - I would say a slight drop, but that could just be because my pipes and shower head are no longer furry with lime-scale. I would...
Read full reviewWritten on: 11/07/2011
I recently purchased the Kinetico Water Softener due to having problems with excessive limescale in the house as well as the family having an eczema condition. The water softener has completely removed limescale problems and greatly reduced the irritation caused by hard water on the skin. An absolutely fantastic product where the difference could be seen within days of installation. Hawker Softeners Ltd did the installation within a few hours on a Saturday for our convenience which was very appreciated....
Read full reviewWritten on: 02/07/2011
We bought a bungalow recently in a very hard water area and are in process of complete refurbishment - new boiler, pipe runs, radiators, bathroom, shower, etc. We decided to install Kinetico Water Softeners since they had an excellent reputation and we talked to their rep at one of the Grand Designs Exhibitions. Hawker Softeners Ltd of Tiptree, Colchester, installed the softener for us in a day. The water pipe runs were not straight forward, but Hawker made a very neat job of the whole installation....
Read full reviewWritten on: 25/06/2011
Excellent workmanship. Installed where we felt it most benefitted us. No mess.. Would fully recommend...
Read full reviewWritten on: 25/06/2011
The company we used were called... HAWKER SOFTENERS LTD. Fully recommend
Written on: 07/06/2011
I still haven't fixed the last thing that broke from the old hard water corrosive lime scale because I invested in Kinetico 2020c! Instantly no more hard water marks, easy to use, less hard work and expense all round with that little beauty installed neatly and nicely under the kitchin sink! In a house for one it takes ages to go through the salt and is easy to replace when it gets low. I recommend getting this. I purchased it from Hitchin Total Soft Water store having done a bit of research and...
Read full reviewWritten on: 05/06/2011
Living in an area of extremely hard water, we have been thinking of installing a Kinetico water softener for a couple of years now, but hitherto the expense put us off. We recently decided we would stay in our home for the medium to long term and decided the first thing we should do is have a water softener installed. The aim was to ensure our plumbing and appliances maintained longevity but the spin off has been to enjoy a better feel to our water in washing (clothes/ourselves) through to drinking....
Read full reviewWritten on: 27/05/2011
Installed in February 2011 by Total Soft Water. Excellent installation; nice people. What a difference it has made to washing, showering, feel of clothes. Virtually automatic - fit and forget - just salt every 4 weeks or so. Would recommend to anyone in hard water areas....
Read full reviewWritten on: 24/05/2011
we're very pleased with thisproduct as io has achived right away the result we hoped for ie good quality soft water. UKh2O guided us in our choice of this Kinetico machine and the installation was quick, clean and helpfully done. It only seems to use two blocks of salt on average per month. At present there is nothing about it we dislike....
Read full reviewWritten on: 23/05/2011
Very satisfied with Dorset Water Centre Ltd of Dorchester who offered advice on product before installation and then installed the softener unit quickly and with great efficiency. Have found the softener very easy to use and very economical....
Read full reviewWritten on: 23/05/2011
very happy with installation by Hawker Softners of Tiptree Essex, work carried out very quickly on site , very neat and tidy - well pleased with initial use in first week,we have certainly noticed the change in softness of the water - only surprise has been the amount of salt used in first week, we have just put our second tablets in hope these last longer otherwise we will run out much sooner than expected - the technical information provided prior to installation and after by Andrew has been first...
Read full reviewWritten on: 23/05/2011
We've had our Kinetico 200C for two years and have been extremely pleased - it's a great bit of kit. We've just had a salt delivery from Hawker Water Softeners from Tiptree who supplied and installed the watersoftener and must say we've had terrific service from this company. We have no hesitation in recommending them. It's nice to know that there are still companies out there who do care about their customers....
Read full reviewWritten on: 16/05/2011
Just had a Kinetico 2020c Water Softener installed by Hawker Softeners based in Tiptree, Essex - excellent service and very professional install. Living in Sudbury where our water is on the extreme side of hard and needed a softener as I was getting concerned about the state of the pipes, taps and washing machine. The filter in the washing machine was full of hard deposits and clearly the machine was not going to last at the rate it was going. Family of four so reasonably high water use so it...
Read full reviewWritten on: 09/05/2011
Having just had to replace our previous watersoftener the Kintetico 2020c is working really well. The scum in the showers and sinks has stopped and washing powder decreased. Our skin feels softer and it is helping my hands. I would highly recommend a water softener; ours being fitted by Aquastream who did a very good job and whose service I have always found to be very good as well as helpful. Hope it continues for years....
Read full reviewWritten on: 08/05/2011
Very happy with our water softener. Not sure about value for money because I have not done the maths (e.g. how much money are we actually saving by using MUCH less shampoo/washing powder etc - and we are yet to buy replacement salt blocks and I am not sure how much they cost - and how should we work out if it is making our appliances last longer). But I am really pleased that our loo and shower need much less cleaning. We have left our kitchen tap as hard water so as not to alter the taste of the...
Read full reviewWritten on: 07/05/2011
Since I had it installed it has stopped working 9 or 10 times. Most of the times the person responsible for selling and installing it came to fix the problem and three times an engineer from Kinetico came and fixed the problem. When it works it is wanderful but it breaks down too often for my liking. Is 10 times in 3 years too many? The support has been very good but it is very frustrating to suddenly finding that your water is no longer soft. There is 10 years parts only garantee but what will...
Read full reviewWritten on: 05/05/2011
Nozzles in previous model wore out requiring new complete unit !!! - very expensive - so durability not yet ascertainable. Amazing general cost for such a simple concept particularly when added to ongoing running expenses. So far no problems Installed efficiently by UKh2o tho' had to remind re follow up visit which was then supplied as soon as staff had been appointed...
Read full reviewWritten on: 03/05/2011
This was our first water softener and we were surprised by the high costs in general for water softeners. Did some research and went with Kinetico. We contacted Kinetico and based on our experience decided to source a local dealer. We used UKh2O to install a Kinetico 2020c to replace a similar model taken away by previous owner outside of house. They also fitted an outside tap at the same time. There have been no problems other than forgeting to change over the salt blocks. Installation went...
Read full reviewWritten on: 02/05/2011
Very satisfied with the product, installation and support have been excellent....
Read full reviewWritten on: 30/04/2011
very unlucky for the outlet pipe to be blocked/not fully fitted properly and water softness variable eg cold now not as soft 30/4/11 as c3 months ago. Hot still not totaly soft albeit better than c3months ago but then we do not use a lot for very understandabe reasons eg shower at health club, do not use the bath and have cold fill appliances in a two person adult household. UKh2o are good to do business with....
Read full reviewWritten on: 23/04/2011
This is compact and very easy to maintain.We did not want the hassle of having several supplies so went for one with drinkable water.The water tastes fine and we are sure we made the right decision even though it was more expensive than some. The effect on time spent cleaning has been dramatic and I would strongly recommend a softener before replacing kitchen or bathroom in hard water areas....
Read full reviewWritten on: 18/04/2011
Having to replace my old m/c was quite a shock, however the Dorset water centre who i have delt with for many years soon sorted out the problem and recommended the kinetico m/c.This has been such a vast improvement,less space and adding salt so much easier.i like the compactness of it, and the fact you do not have to worry about the electric supply or clock. ...
Read full reviewWritten on: 17/04/2011
The box itself does the job, can be fiddly to get the salt blocks into. Our main problem was with the company who installed it for us (Klear Water Systems) After the initial sales visit we were very pleased, thought we'd found a good local firm. Unfortunately our experience has gone downhill ever since, every excuse under the sun was used to put the price up numerous times after the first quote. The system was plumbed in backwards so didn't actually work for the first six weeks, it was only when...
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