I have 2 mocads one of which is 7or8yrs old and is still going well. like many of us I have had problems,in the end I got fed up with buying switches and decided to take the motor apart "this is not for the faint hearted" firstly one of the bolts which hold it together is fixed so that it will snap and you will have to replace it no problem (go to a good hardware store) you will also have to remove the snapped off stud. Next look out for the thrust(wavy washer inside when you take the end off,it is tucked up in the end. I found a lot of carbon build up so I blew the carbon dust away and cleaned the armature grooves with a scriber and then reassembled it, again not easy when trying to hold the motor brushes apart and squeezing the top back into position. It worked and I have done this 3 times over the years. The new mocad 3 I bought last year I have only had 10mnths has cracked close to the handle shaft. This I believe is due to the fact that at some time someone decided to move the hole which allows the wiring to go thro' the tube, 3-1/2" to the right. This I believe has weakened the integrity of tube,the original position on my old trolley was between the 2 welds on the horizontal stiffening bar. Having said all that I do like my mocad and at the moment I am waiting to see if Pazion Trading "come to the party" . I live in New Zealand and collected my trolley from my nephews when on holiday in England in Sept 2013. Although the invoice was dated 31st july 2013 which was when I ordered it. It is a piece of machinery and all machines do go wrong at sometime, but I think this is purely a modification the results of which were unseen. Lionel Jenkins. (originally from Somerset)

I bought mu Mopcad many years ago, one of the originals, and have been very pleasantly surprised at its sustainability over the many years. I play three times a week on a very hilly course and it has stood the test of time. It packs up so small that we have taken it with us when travelling by car to Europe to play golf. Like all electric trolleys the switch is the most vulnerable, but a quick phone call to the company and a replacement is sent. Easy to fit. I have recommended it to many friends who have purchsed the same and are pleased with their trolleys too. The customer service has always been very helpful and prompt to respond to any query. Sadly my trolley has finally given up after many years and I have purchased a replacement of the new Mocad 3 from which I expect to get as many good years as before. The original trolley has outlasted both my husbands Hill Billy and my original Power Caddy. So well done Mocad.

I was given a Mocad golf trolley as a present last year. After a few months the battery would only last for about 14 or 15 holes. I was given a replacement battery which is now doing the same thing, in fact this new battery only last 9 holes but despite this being a known issue because I am outside the guarantee I will not get another battery. The "on" and "off" switch is also faulty and even when off the trolley will still keep moving and I have to put it against something to stop it moving off across the fairways. Overall I am very disappointed with the quality of my trolley.

I used to work for a large electronics retailer that sold Mocad trolleys. They are pretty good, As with any battery powered electronics the batteries will start to loose charge capacity and this obviously has an impact on the product. I found the mocad after sales to be very good. there were a few occasions when they would send the parts to store where i would fit them. They are easy to take apart and put back together and with proper maintenance should last a long time.

I would not get mocad ever again had 2 switches new motor 2 batters going 2 get powercady much beter

I have found the mocad battery to be most unsatisfactory. I bought my mocad in Dec. 09 and starded using it in March 2010. The battery died a death in June 2010 and received a replacement battery in June 2010. I played on average twice a week but did not play in December or Jan. Mr replacement battery died a death in March this year. I believe that this is a product that cannot be trusted and would encourage people to source their golf trollies and batteries with ayyone3 else other than mocad products.

Just off the phone to their customer services, and would you guess what for, a new clutch and battery. The guy at the other end knew the faults right away, brilliant if the part were free, but a total of £80 for a trolly that has not been used more than 15 times in the same amount of months is disgraceful and not acceptable.

I tried to explain, that it is possible I will in the future mention, to say ten people about buying a electric trolly, and what a hammering I will give Mocad. The outcome to Mocad, a loss of potential business of approx £2500 against a good customer services dept who could replace these parts that were not fit for purpose in the first place.

Go on keep ripping people off as you are and the name Mocad will be well gone in 5 years

i have the first mocad trolley ,had the front wheel snap off.i emailed mocad,they said send it back to them.i did and they repaired it free of charge even thou the guarantee had ran out.had no problems with anything else and trolley is sound .had it now 5 years i think.mocad service for me was 1 class

I have the MOCAD 2 for 3 years + now. Have had to replace the gearbox & motor and the controller. The speed control is now gone but I have to pay '45 for a replacment because they no longer supply MOCAD 2 speed controllers and I need to buy the conversion kit! On the plus side, the motor generates enough torque and the battery lasts for 2 years. Better customer service required!!

Bought a Mocad3 trolley over two and a half years ago used three times each week weather permitting needed new on/off control in warrantee with me following day easy to fix.Recently broke down.Reported Friday 9th July,collected Monday 12th July back with me Thursday 15th July repaired and cleaned

would never buy a mocad trolley from mocad again, customer service is so bad, purchased a reconditioned one with 6 month guarantee, after a month had a new clutch kept veering to the left, decided to send back and purchase a brand new one, they never gave me full money back, on it knocked £25 off, now i know it was for the postage of sending it back to them so out of pocket £25. didnt reimbuse me untill trolley had been returned. THEY ARE SOO RUDE ON THE PHONE, DONT KNOW WHY THEY ARE TRADING!!!!

I and some of my friends bought Mocads from our pro shop about 3 years ago and I am one of the few still using it as the others have had enough. I am using their discarded ones for spares. Batteries 6, drive shafts 3, electical repairs numerous and the motor bracket snapped last week. I had to make a mounting bracket to fix it. It could be a brilliant trolley with a bit more effort but made in China so no hope there.

Why is it only the people who have problems (and I accept they are having them) write reviews? Here is one that compliments Mocad on a great design (only one I know of that folds 4 ways into almost nothing relatively speaking, is very light ( I have had other well known brands that weigh a ton!) is generally very stable ( I agree that going up a steep hill you have to make sure it doesn't tip over backwards), is very quick ( I have a full size tour bag with the kitchen sink in it) and a battery that has so far lasted my wife using a Mocad 2 for two and a half years playing approx twice a week and myself using a Mocad 3 playing approx 4 times a week just over a year so far and no sign of needing to think of replacing it. I am a member of a very hilly course. I ran my unit down a hill by itself and it hit a drain cover hard at the bottom (yes I know, bloody stupid thing to do!) and Mocad in Harrow repaired the damage I had caused in half an hour and charged me a very reasonable amount for doing so. I call that excellent service! I agree that if things go wrong with anything we buy, after sales service needs to be excellent and if your experience is bad you have right to broadcast that fact. In my case it was excellent so I am biased.

The umbrella holder is not fit for purpose as it does not grip the handle and renders it useless in slight breeze or undulating terrain.On complaining I received no feedback and even writing to the Managing Director prooved fruitless in any communication

dont by from comet thay dont wont to know if you have a problem.the clutches went in six months .the control went in seven months.and now the switch have gone will not by mocad againe.