Just Flowers Reviews - www.justflowers.com

★★☆☆☆
1.6 / 5
262
17% of users recommend this
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Latest Reviews

★☆☆☆☆

“false advertising”

Written on: 15/03/2017 by Cindy8141 (1 review written)

this is the 3rd time I've ordered from here payed for premium and barely got regular size.I could buy a better arrangement for a lot less at the grocery store will never use this place again!!!!… Read Full Review

Faramajdpour's Response to Cindy8141's Review

Written on: 20/03/2017

Justflower is HORRIBLE. DO NOT ORDER FLOWERS. THE CUSTOMER SERVICE SUCKS. THEY DO NOT EVEN RETURN YOUR MONEY. IF IT WAS NOT FOR AMEX, I WOULD NOT RECEIVED MY MONEY BACK.
Order # 8007132 - never delivered. never called me to give me updates. They said, they have to do investigation to return my money!!!!!

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★☆☆☆☆

“Horrible customer service and poor quality of arrangement”

Written on: 10/03/2017 by Breanna355 (1 review written)

I ordered an arrangement on behalf of my father for my mother for their 48th wedding anniversary. First of all, the arrangement was not delivered timely as promised, I spent over an hour on the phone trying to figure out when it would be delivered only be told by an agent that my statement about what I was told upon placing the order was not true. She even stated "our calls are recorded" so I insisted she pull up the three calls I had placed throughout the day and listen to them. I then… Read Full Review

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★☆☆☆☆

“WORST INTERNET PURCHASE EVER”

Written on: 09/03/2017 by Ziegler146 (1 review written)

Do Not Use this company. The product is very bad. I paid $65 for a basket of flowers which was skimpy and awful. Few snap dragons and some skimpy green filler. The ballons I added at an extra charge did not last 12 hours. I was very embarrased as this waas a birthday present for my Mother… Read Full Review

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★☆☆☆☆

“Sick relative”

Written on: 28/02/2017 by liAndersen190 (1 review written)

I ordered flowers on a Saturday to be delivered to my sister in the hospital after surgery. She never got them. Then she was discharged. I HAD TO CALL back and ask them to send them to her home. It was my first and last time ordering, I will stick with local mom & pop florists… Read Full Review

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★☆☆☆☆

“Worst on the Web... Stay away”

Written on: 19/02/2017 by 382Wood (1 review written)

this is the absolute company on the web...Do yourself a favor and spent the extra money... we spent.. You will pay and not get a damn thing. I have called and called .. get NO WHERE.. Pick you own danm flowers before you waste you money on these jerks… Read Full Review

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★☆☆☆☆

“Rotted flowers with bugs sent on valentines day”

Written on: 17/02/2017 by samogitia (1 review written)

Sent my wife roses on valentines day and they arrived that afternoon. she emailed me back saying that several roses were rotten and had bugs. emailed picture to just flowers and still waiting to hear back from them. tried calling but hung up after waiting for 45min on hold. $70 for crappy flowers. will not buy from them again and will spread the word… Read Full Review

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★☆☆☆☆

“After calling from noon to approx. 7:30 p.m. 2/14/2017...”

Written on: 15/02/2017 by McHugh4 (1 review written)

After calling from noon to approx. 7:30 p.m. 2/14/2017 I was unable to reach a live person, however the live person who took the order was patience. I went on line approx 3 pm the message said " Call back in 5 minutes, processing your order" well in some countries this practice would be consider a crime. I am writing the U.S. Consumer Financial Dept, Fl State Attorney General this company will be held accountable. This company is a professional snake oil salesmen. Nothing but a bunch of lies… Read Full Review

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★☆☆☆☆

“No show!”

Written on: 31/01/2017

I ordered flowers on Friday to be delivered on Saturday for a Memorial Service on Sunday. I didn't hear a thing from JustFlowers until Monday, when I received an email telling me the flowers hadn't been delivered yet because they wanted to know if they could substitute one type of flower for another. It would have been MUCH appreciated if they had notified me on Friday or Saturday. People have special events on certain days and need the flowers to be delivered ON THE DAY they promised they… Read Full Review

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★☆☆☆☆

“Take your business elsewhere!!!!!!!!”

Written on: 18/01/2017 by 93Bradford (1 review written)

This is by far one of the worst companies I have ever dealt with! I ordered flowers for my husband and the local florist they made arrangements with was unable to deliver them that day and neither company contacted me to tell me they were unable to be delivered. After not receiving the flowers for 2 days I called customer service to find out where they were and they told me they had been trying to contact my husband to arrange a delivery, which was untrue because he never received any calls. I… Read Full Review

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★☆☆☆☆

“Worst ever”

Written on: 29/11/2016 by oeLarsen358 (1 review written)

Ordered flowers from Just Flowers, they never were delivered. Called it in & was transferred to the manager who assured me I would get my full refund & as an apology still deliver my flowers. A weekend went by & nope. No flowers & guess what? Only $15 refunded out of my $60 purchase. I called again & demanded full refund. They kept saying that they would give me a coupon for my next purchase. Excuse me? No! Worst I've ever purchased flowers from… Read Full Review

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★☆☆☆☆

“Poor service, expensive delivery charges”

Written on: 22/11/2016 by Marie1571 (1 review written)

Just Flowers advertises an array of bouquets in varied containers, each for a listed price, to be delivered on a specified date. However, TWO days AFTER I placed my order for "Golden Sunset" (a full day after its promised delivery date) I received a voice mail telling me that the advertised container (a small terra cotta pot such as is sold at every nursery, target, and Walmart) was not available and that the delivery date would be two days later than was promised because, in addition, the… Read Full Review

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★☆☆☆☆

“Promised delivery , no delivery!”

Written on: 21/11/2016 by Jimroe (1 review written)

I ordered flowers for funeral on Saturday, promised delivery for Sunday with funeral on Monday. I recieved a call Saturday evening to ask if they could substitute flowers for GUARANTEED Sunday delivery. I confirmed. Flowers did not arrive Sunday and now after talking to them five times by email they inform me that they will "try" to get them to the funetal home by the funetal. That is 30 hours past GUARANTEED delivery time! This business is a not reliable, do not buy from them!… Read Full Review

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★☆☆☆☆

“difficult from beginning to end”

Written on: 28/10/2016 by Ally1984 (1 review written)

Ordered flowers pictured from site for next day delivery to hospital. My credit card was billed immediately. Midday on the supposed delivery date I get an e mail asking me to contact them to be informed those "flowers are seasonal" and they want to substitute and deliver the next day. I OK'd that but expressed dismay that it will be another day and asked why the web site did not indicate that the flowers were not available this time of year. I repeated many times that they should be delivered… Read Full Review

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★★★★★

“Terrific customer service!”

Written on: 29/09/2016 by Yana2178420 (1 review written)

Terrific customer service.Not only did our flowers make it for my grandpa's birthday on time but the flower arrangement was truly very beautiful. They took good care of our order and responsibly delivered it. Made it very easy to order. If they can make us happy with a delivery they should be listed as best flower selling service. They did a great job and should be reviewed accordingly. I see that some people are having issues here and come to rattle about it instead of letting the company… Read Full Review

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★☆☆☆☆

“This Place Sucks!!!”

Written on: 17/09/2016 by 180Austin (1 review written)

I've placed 3 orders to have delivered the same day. Paid extra to have it delivered earlier. All deliveries FAILED and one was delivered the next day. 1st arrangement Awesome Beautiful! 2nd arrangement they ran out of the flowers and phone me to replace I said okay as long as it looks similar OMG!! it's like a cat ate it.!!! I was levied!! 3rd arrangement not only it arrived a day later. It was the wrong arrangement. They kept asking how do I know what it looks like and how do I know when… Read Full Review

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★☆☆☆☆

“80th birthday ”

Written on: 07/09/2016 by Linda1234567890 (1 review written)

I would of gave it a rating of zero stars but had to give one star. Ordered flowers for my moms 80th birthday and they did not deliver them. No phone call and no attempt to find another florist to deliver, was told the delivery guys left work early. No attempt to resolve just told sorry. I had to call multiple times to find out what happened. Do not use justflowers they are a horrible!!… Read Full Review

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★☆☆☆☆

“Horrible customer service”

Written on: 23/08/2016 by cjDonovan186 (1 review written)

I ordered a corsage and it was not delivered on the date i had paid for. They talked me into waiting one more day, and said they will have it to me by 3 pm. Was not delivered by 3 pm. I had to go to local florist and get a corsage expressed. They did not offer to refund my money. horrible horrible customer service. There is NO refund no matter if you get item or not. They will continue to tell you it is "en route" OR "already sent to florist" so that you cant get a refund....total BS!!! … Read Full Review

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★☆☆☆☆

“The worst service avaiable online”

Written on: 01/08/2016 by lwWade300 (1 review written)

We ordered flowers and never got them and now Just Flowers is delaying refunding our money. Repeated calls have not gotten our money back Avoid using this company… Read Full Review

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★☆☆☆☆

“Run, run, run from them.”

Written on: 26/05/2016 by MylesKeough (1 review written)

JustFlowers charged me extra for Mothers Day delivery then delivered three days later. They said they'd include a note apologizing for the delay but did not. It wasn't even the same delivery. Buy your flowers from the Mafia, they are nicer then JustFlowers. Run, run, run from them!… Read Full Review

Jfreviews's Response to MylesKeough's Review

Written on: 27/05/2016

Myles, our customer service manager has been trying to reach you regarding your order. Please contact us at 800.715.2799

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★☆☆☆☆

“Very unsatisfied /never order from here again”

Written on: 12/05/2016

My mother never received her Mother's day arrangement.Was told they do not delivery to P.O. boxes(which I did not put in order)Back and forth with people on phone (who BARELY spoke English)and emails. No help. Asked to cancel order was told I couldn't.Then was told later driver said they WERE delivered to P.O. box.Which is it you can or can't deliver to P.O. box?Didnt get the delivery and had to call credit card company and dispute charges.3 days of calls and emails.After'going off' on phone… Read Full Review

Jfreviews's Comment

Written on: 13/05/2016

We are here to help. Can you please kindly provide your seven digit order number.

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Jfreviews's Comment

Written on: 13/05/2016

We are here to help. Can you please kindly provide your seven digit order number.

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