Just Flowers www.justflowers.com Reviews
Latest Reviews
★☆☆☆☆
“Worst Experience EVER, Promised to deliver but DID NOT”
Written on: 19/05/2013
I paid for delivery on Wed. between 9 - 5. At 4:30 pm justflowers called and said they could not deliver. It was a recording as well. When I called they offered me $10 off and argued with me that they could NOT cancel my order. I had to threaten to cam American Express to file a complaint before they agreed to cancel!!! (read more)
★☆☆☆☆
“Worst Florist Ever!”
Written on: 16/05/2013 by pamdh (1 review written)
Ordered flowers for a memorial service, and they were not delivered. When we requested a confirmation of delivery, they could not provide one. The worst customer service ever and a complete hassle for everyone involved make this florist not worth doing business with. I'm still fighting the charge on my credit card, and the customer service manager I just spoke to refuses to issue a refund. Save yourself the hassle - DON'T PURCHASE FROM JUST FLOWERS! (read more)
★★★★★
“excellent”
Written on: 16/05/2013 by millicentina
My experience was rewarding. I had no problems in viewing and placing my order. I have used your company before and have always been very satisfied. Keep up the excellent work. Thank you. (read more)
★☆☆☆☆
“Horrible!! DO NOT USE!!!”
Written on: 16/05/2013
The worst experience of trying to order flower's I've ever had! I ordered flowers for my mother the Saturday before mother's day and set my delivery date for the next day(mother's day), and didn't even get the flower's until three days later! And when the flowers showed up they weren't even close to the arrangement I had ordered! Not even one flower was the same!! What a complete waste of $100!! I would never recommend them to anyone! (read more)
★☆☆☆☆
“I would stay away from this company!”
Written on: 15/05/2013 by tremana
On May 10, 2013, I ordered three bouquets, one for my daughter, one for my daughter in law, and one for my mother. I ordered delivery for Saturday, May 11th. My daughter in law, who is local, got hers on Saturday. My daughter in another state never got hers at all. My mother, who is in another state, got hers on Sunday, and all but one flower was broken or crushed. I spoke with their "customer service", who advised that they would not give me a refund since the flowers did arrive. ... (read more)
★☆☆☆☆
“Justflowers.com Just NoGood”
Written on: 15/05/2013
Orderd a flower arrangement from Justflowers.com for my Mother's wake. Justflowers and their area florist did not do right- After ordering well in advance and paying for express delivery, the arrangement did not "allegedly" arrive until just before the service started, then "must have gotten misplaced by the funeral home". But the funeral home personnel and I both looked all over for it, and never saw it until just before the evening viewing. In addition, a relative (who just retired as... (read more)
★☆☆☆☆
“Dont even think about using this company!!!”
Written on: 15/05/2013 by Squeek72
Ordered flowers on friday 5-10-13 for delivery on Saturday 5-11-13 the day before Mothers Day. After the flowers were still not delivered on sunday afternoon I started trying to track the order. I replied to the comfirmation E-mail as instructed and got no response. Attempted to call 10 times on Sunday, after they have you hold for 15 minutes a recording says "due to the high volume of calls(i'm sure from customers looking for their order)please call back at a later time".I finally received... (read more)
★☆☆☆☆
“Poor Service”
Written on: 15/05/2013
Placed an order and flowers never delivered. Won't answer telephone. Complaints directed to E-Mail. No response from E-Mail. Terrible customer service. Do not use this merchant. (read more)
★☆☆☆☆
“DO NOT RECOMMEND THIS COMPANY!!”
Written on: 14/05/2013 by dorothy631 (1 review written)
I ordered flowers for Mother's Day. The flowers were never delivered. I'm still waiting for my refund, which "Just Flowers" says will take 4-10 business days. That's bull. They took my money right away, but don't refund me right away. Terrible company. Do not purchase anything from them. (read more)
★☆☆☆☆
“I will never use Just Flowers again!”
Written on: 12/05/2013 by lisrog (1 review written)
On the Friday before Mother's Day, i placed two orders for flowers for my two mothers-in-law. I scheduled the deliveries for the Saturday before Mother's Day and paid the extra delivery fee. Today is Mother's Day. Neither mother-in-law has received her flowers. When I tried to call Just Flowers' customer service line, i was on hold for five minutes or so and then connected to a recording, telling me to go on-line to contact customer service or to call back later. One of the notices in... (read more)
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Showing 1 - 10 of 122 Reviews
★☆☆☆☆
“extremely poor service, do not use, you will be...”
Written on: 12/05/2013 by MAXpruss (1 review written)
I ordered flowers on 5/5/13 for spouse to be delivered on Friday, 5/9/13. Had her stay home all day waiting for something "special", well its Saturday, 5/10 and still no flowers. No email,phone call, nothing.I checked my bank account and 80.96 charged on 5/5 for flowers but none delivered. The rep said the florist has a confirmed deliver of 5/9 and implied that I was wrong the flowers had been delivered as scheduled. I told her no she was wrong so she called florist that was to fill and... (read more)
★★★★☆
“So far so good”
Written on: 12/05/2013
The order was easy to place, nice selection and fast. (read more)
★★★★☆
“Good System”
Written on: 10/05/2013 by lartibello (1 review written)
Reliable, fast, great selection, priced comparative, easy to navigate. Works for me! (read more)
★☆☆☆☆
“BIRTHDAY FLOWER ARRANGEMENT”
Written on: 03/05/2013
PLACED ORDER AT 08:00. PAID FOR EXPRESS DELIVERY, WERE TO BE DELIVERED BY 01:30....HAD TO CALL THEM BACK AT 03:45 TO FINALLY GET THEM DELIVERED BY THE END OF THE DAY. THEY OFFERED A $5.00 OFF COUPON ON NEXT ORDER FOR THE DELAY.....NEXT ORDER MY @&&!..................I SUGGEST GROWING YOUR OWN. (read more)
★☆☆☆☆
“Worst florist ever”
Written on: 27/04/2013
I"m not even sure how I ended up on their website, as I had never heard of them. They must've inserted a link on another site that was easy to click on by mistake. We ordered a very unique, lovely floral arrangement called, "Autumn Garden", to be sent to our friends as a "thank you". They were delivered a day later than promised. But that's not the main problem - it was the fact that they did a "bait and switch". The flowers that were sent were NOTHING like the ones we had ordered - not... (read more)
★☆☆☆☆
“Bad bad bad”
Written on: 30/03/2013 by Dat01 (1 review written)
Having used just flowers.com twice I was disappointed both time. Flowers are bad quality , the price value is horrible Flower arrangements are not close to what is represented on their website. (read more)
★★☆☆☆
“PEACE flora arrangement for funeral”
Written on: 25/03/2013 by mjgarlow (1 review written)
I was very dissapointed. Some of the flowers were wilted and some of the lilies and carnations had brown spots. I was embarrassed. Thank you for allowing me to leave feedback. Mary Jane Garlow (read more)
★☆☆☆☆
“bad”
Written on: 24/03/2013
order arrived four days late. too late for a funeral service. very difficult to talk to anyone. I will never use this service again (read more)
★☆☆☆☆
“Worst company ever!”
Written on: 20/03/2013
I will never shop with this company again! I cant even get a refund from them on product that was never delivered! (read more)
★☆☆☆☆
“Ordered flowers for my wife on v day @ 7:00am .They...”
Written on: 20/03/2013
Ordered flowers for my wife on v day @ 7:00am .They promised they would be delivered same day, paid $118 dollars and they never came.when I called there was a recording saying they are not accepting any more phone calls at this time.Do Not Order from this co. (read more)
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Showing 11 - 20 of 122 Reviews
★☆☆☆☆
“not what i had ordered, missing banner on spray”
Written on: 17/03/2013 by marbar756
The first time I ordered from just flowers is was a funeral plant. I was pleased. I ordered a casket spray for my mom and the reason I ordereed it was mini sunflowers and there were none. I paid extra for a in loving memory banner and it was missing. They offered me the price of the banner and $5.00 back as compensation. They had a picture of the Blooming Blossoms I picked out and they could of called to let me know they were not available along with the banner. SO DON'T BE SURPRISED! (read more)
★★★★★
“very good”
Written on: 15/03/2013
I was very pleased. delivery was to a sports arena and the difficulty of that didn't seem to get in the way of nice clean delivery. I expected it not to work, and was so pleased that it did. My fiance sent me a picture of herself very happy with the gift. It was a nice addition to her promotion at work. If I were to be critical about anything, the only thing is it would have been nice to choose the mylar balloon rather than leave it to justflowers. but maybe thats a matter of what's... (read more)
★★★★★
“ease of ordering, freshness of flowers, prompt delivery”
Written on: 14/03/2013
My first order seemed difficult but now with these last two all went well. The message was important and it was exact. The response from person receiving the flowers was so very pleased and commented on how good they smelled. (read more)
★☆☆☆☆
“What a nightmare”
Written on: 14/03/2013
Tried to send flowers to my best friend who has suffered bereavement, no luck. The second time I tried was just the same. You need to improve. (read more)
★★★★☆
“Annoying pop-up help window”
Written on: 14/03/2013
The pop-up help window obscured the field I was trying to enter on the order form, then the screen disappeared. This happened repeatedly, so it took several tries to complete the order. The unsubscribe option for the newsletter is unsecured, so I did not succeed in unsubscribing through fear of having my email address available to anyone. This is annoying because it seems a bit underhanded to make an offer one cannot accept...the opposite of the Godfather's offer one cannot refuse.I did... (read more)
★☆☆☆☆
“BUYER BEWARE HORRIBLE”
Written on: 13/03/2013
My experience was HORRIBLE. I ordered flowers for same day delivery. They attempted to deliver 3 days later when my friend was out of the hospital. I received no email/phone call that the delivery would not be made on Saturday, the day I ordered the flowers. When they finally arrived they looked nothing like what I'd ordered NOTHING LIKE I ORDERED. I'm in the process of seeing what I can do to fix the situation but they have enough clauses to cover their ass. They won't give the name of... (read more)
★☆☆☆☆
“Arrangement was laughing stock of nurses and visitors”
Written on: 10/03/2013 by garseer1972 (1 review written)
At this point, I am not only extremely disappointed with the quality of the flowers we received, but also the customer service we experienced while attempting effortlessly to get a refund. After speaking with one of their customer service representatives on 3/6, she stated they could not refund the delivery fee due to the fact it was delivered. To begin with, the arrangement was suppose to be delivered on Tuesday, March 5. Even though it was a day late, I was completely understanding... (read more)
★☆☆☆☆
“NEVER AGAIN”
Written on: 08/03/2013 by De_nan
Purchased French Garden Sympathy Basket sympathy flowers online from JustFlowers because of their promise of same day service and my usual florist was not open on Sunday. I began a dispute with Paypal because I did not see the arrangement I had sent when I arrived at the mortuary... I placed the order for this overpriced arrangement at +/- 10:30am on 3/3/13. When I arrived at the mortuary my arrangement was not there, no one knew anything about it. When the family was about to leave at... (read more)
★☆☆☆☆
“False Advertising”
Written on: 02/03/2013 by pissedofflady (2 reviews written)
I came across JustFlowers.com when I googled “same day delivery florist” and sure enough they claimed same-day delivery as long as you place your order before 3pm PST, which I did. Few hours later I received a generic email stating my delivery has been pushed to the next day “due to delivery issues”. Whatever that means. I think it’s unacceptable to lead potential customers to the their website under website under the pretense of "same day delivery guarantee" if in fact, they can't... (read more)
★☆☆☆☆
“Just Flower didn't deliver Valentines Day Flowers”
Written on: 24/02/2013 by mrcyclist (1 review written)
The only thing these folks do well is take your money. The didn't deliver the flowers, didn't call me, didn't answer the phone and never acknowledged they screwed up. I learned a lesson, to give my business to my local florist instead of an internet company that is virtually invisible. Don't use Just Flowers, for me it meant no flowers! (read more)
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Showing 21 - 30 of 122 Reviews
★★★★★
“The web sit is very user friendly and the fact that...”
Written on: 24/02/2013 by LizziePoirier
The web sit is very user friendly and the fact that they have live chat to help you with your order is an added touch. Prices are very comparable to other sites of the like. A good shopping experience. (read more)
★☆☆☆☆
“Absolutely the worst. Flowers were not delivered”
Written on: 21/02/2013
Money was taken from account and flowers were not delivered. How is it possible to make up for that???? Would go into more detail, but what more is there to say. I would never try this place for anyone who is thinking of getting flowers. (read more)
★☆☆☆☆
“Never Delivered and over charged”
Written on: 20/02/2013 by Angela99
I ordered flowers on Valentines Day with the guarantee that they would deliver... Well they never did. Then when I called customer service they kept hanging up on me. I would never recommend this company. I still have yet to be helped and they over charged me by $10.00 on my credit card bill. Worst service ever. (read more)
★☆☆☆☆
“Where are my flowers.....can / will anybody tell me?”
Written on: 19/02/2013
This is the text of the email I sent to Just flowers. It speaks for itself. I ordered flowers from Just Flowers for my daughter on the 13th for delivery on the 14th. When they weren’t delivered I emailed you on the 15th and did not receive an answer. I called again on Saturday the 16th and spoke to a woman named [name removed]. The flowers had not yet been delivered. I told her I wanted a refund. She said” I’ll look into the status of the delivery and call you back”. She never... (read more)
★★★★☆
“Good”
Written on: 16/02/2013
What I don't like is having to complete this section before my order is processed (read more)
★★★★★
“Needed to send flowers from abroad - did it in middle...”
Written on: 16/02/2013
Needed to send flowers from abroad - did it in middle of night, half awake, and an easy experience. The only difficulty was choosing what to send! (read more)
★☆☆☆☆
“No valentine's flowers”
Written on: 15/02/2013 by Balkan (1 review written)
This was the worst experience ever. I ordered flowers to be delivered on valentines day for my wife. They never showed up. Now my wife is not very happy. I tried to call them several times but never talked to anyone, just kept on hold and then hung up on. At this time, I have not received any word from them. I also filled out the customer inquiry form on their website but still no reply from them. DO NOT BUY FROM THIS SAD EXCUSE FOR A COMPANY. (read more)
★☆☆☆☆
“Worst online experience ever. ”
Written on: 15/02/2013
I implore anyone and everyone looking to purchase any flowers from an online company to NOT buy from Justflowers.com. Long story short, I ordered flowers on Thursday, to be delivered Friday for a funeral. Flowers never arrived so, after trying to contact Justflowers.com repeatedly with no results, I reordered flowers with another company to be delivered Saturday. On Monday, a florist called and said she had delivered the flowers with a note from Justflowers.com saying "Sorry we couldn't get... (read more)
★☆☆☆☆
“Greatest Disappointment!”
Written on: 15/02/2013 by Sohsol
DO NOT. I repeat DO NOT order from this company. They promised a Valentine's delivery to my wife who is a teacher that never took place. My card is charged over $130.00 which I am still waiting for it to be credited back to my account. It is dishonesty which will soon become theft if my money is not credited back to my bank. I hope the Business Bureau will look into this company given I am not the only one who has complained, but many unsatisfied customers have also voiced their... (read more)
★☆☆☆☆
“Not Worth the Cost”
Written on: 09/02/2013 by jamesmcg (1 review written)
I ordered the highest tier arrangement and candy for a 90th birthday. When I saw what was delivered, it was fresh and attractive, but was not as elaborate as I had expected, and the candy gift was small and not worth the cost. I guess the lowest tier would have been a Snickers bar. The worst was that it was a loose arrangement. The illustration showed a vase. No vase was provided. It looked pretty pathetic next to other less costly arrangements. Absolutely not worth the over $200... (read more)
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Showing 31 - 40 of 122 Reviews
★★☆☆☆
“Scary as Hell”
Written on: 08/02/2013 by bballengee (1 review written)
If you miss type a delivery address field and hit enter, you either have to bail on the transaction or pray. I chose prayer. May it be answered. This should not be considered a trustworthy site. Very low integrity system. Hopefully the people running it have some. (read more)
★☆☆☆☆
“TERRIBLE!!!!!!!”
Written on: 28/01/2013 by nlescaille (1 review written)
TERRIBLE TERRIBLE TERRIBLE TERRIBLE....... I THINK THIS SUMS IT UP! (read more)
★☆☆☆☆
“very disapointed”
Written on: 19/01/2013 by fatima-j
Very unriliable! I was supposed to get some flowers for my birthday. They called me at 5 pm saying they are going to deliver them . One hour and a half later I call back to see what's going on.They had no idea , said there was no order for me at all and she was really rude. So I try to get order number and call them back. Anyways they were very unresponsible , unprofessional. I just got the flowers the next day , and I'm the one who had to call to see if they are coming at all, wouldn't... (read more)
★☆☆☆☆
“Never Again!”
Written on: 14/01/2013
They advertise same day delivery. I ordered at noon and 3 hours later got an email stating that there was a problem with delivery and it would be tried again the next day. I emailed back. NO RESPONSE. The day after that, I used their Inquiry Link to submit that flowers were not delivered. NO RESPONSE. Called the following day, and after being on hold for about 10 minutes, a very disinterested rep said they were trying to get ahold of the florist and they would email. Guess what? NO... (read more)
★★★★★
“Flowers ordered on Saturday and delivered on Saturday...”
Written on: 29/12/2012
We ordered flowers for our Daughter on a Saturday and they said they would deliver them on Saturday. Great Job We would recomend this Florist to anyone. (read more)
★☆☆☆☆
“Very Disappointed”
Written on: 26/12/2012
I ordered flowers for a 50th Wedding Anniversary - very specifically all white flowers. When I saw a picture of the flowers that were delivered, I was shocked to see that a Christmas bouquet of pink roses and red and white carnations with lots of evergreen had been sent. No notification of substitution had been made. I would never recommend Just Flowers to anyone. (read more)
★☆☆☆☆
“Just Flowers”
Written on: 26/12/2012 by wayneross62 (1 review written)
This is the worst company ever. NEVER deal with them. No confirmation email. No apologies for not delivering plant for Christmas. Overall rating ZERO... (read more)
★☆☆☆☆
“WORST SERVICE EVER FROM ANY BUSINESS, PLUS INSULTS”
Written on: 13/12/2012 by abusedconsumer
1) ordered sympathy bouquet for a death. 2) flowers they delivered were not as ordered (soft color roses); they sent daisies and cabbages. 3)called to complain. they said they’d look into it. 4)got a call two days later saying they sent the wrong order. I said forget it, just refund the money. They refused but offered $10 off the price. I said I was insulted, so they upped it to $15. I told them their bargaining was really insulting. 5) they promised to send the right order next day.... (read more)
★★★★★
“Very user friendly”
Written on: 12/12/2012
Being a senior citizen it was great to find the site so user friendly and to know that the order will be completed as requested. (read more)
★☆☆☆☆
“BAD ! BAD ! BAD!”
Written on: 04/12/2012
HOW DO YOU RATE FLOWERS THAT WERE NEVER DELIVERED ? I ORDERED FLOWERS FOR A RELATIVE'S VIEWING AND WAS SHOCKED WHEN I WENT TO THE VIEWING AND THE FLOWERS WERE NOT THERE. WHEN I CALLWS "JUST FLOWERS" THE WERE NOT NICE AND TOLD ME TO CHECK WITH THE FAMILY. I AM PART OF THE FAMILY AND HAD CHECKED WITH THE FUNERAL HOME AND THERE WAS NO DELIVERY OF THE FLOWERS I ORDERED! THE CONFIRMATION WAS FOUR PAGES LONG OF ALL KINDS OF GUARANTEES. THIS IS ALL WELL AND GOOD BUT DELIVERY WOULD HAVE BEEN NICE.... (read more)
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Showing 41 - 50 of 122 Reviews
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