Just Flowers Reviews - www.justflowers.com

★★☆☆☆
1.6 / 5
238
18% of users recommend this
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Latest Reviews

★☆☆☆☆

“NOTHING BUT BAD NEWS!!!”

Written on: 14/04/2016 by Asa73 (1 review written)

The flowers were delivered 2 hours late and i paid for express delivery. No later then 1:00. They looked nothing close to what they showed in the picture. The flowers looked like a 5 year old had thrown them together. The vase was a different color then shown in the picture and the bouquet was half the size that was shown in the photo. I paid for extra flowers and never received them. They won't return my phone calls so i haven't received any credits to my visa. These people are nothing but bad… Read Full Review

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★☆☆☆☆

“should of read reviews before I ordered”

Written on: 23/03/2016 by 4Patterson (1 review written)

I am so upset with the service. The flowers were received a day late, not at all with what I was expecting to get. I am embarrassed at what was sent out to a family friend. DO NOT ORDER FROM HERE, CALL THE FLORIST YOURSELF. trying to get a partial refund has been tough since I have been passed along to so many people and no answers from anyone… Read Full Review

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★☆☆☆☆

“Did not deliver on requested delivery date”

Written on: 09/03/2016

They were only willing to refund me $30, I spent $221.46!! I ordered two flower arrangements which were supposed to be the same(they looked nothing alike) online for a Sunday delivery date for use at a trade show on Monday. They continually called me on Saturday afternoon 3/5/2016 to ask me to confirm my hotels address and my name, these were clearly stated on my online order. The reason I asked for Sunday delivery was because I was not arriving on Saturday until the evening. I was sent… Read Full Review

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★☆☆☆☆

“Awful to deal with!”

Written on: 18/02/2016 by IsaiChase360 (1 review written)

I placed an order on a Monday for delivered Thursday. I did not hear anything until 4:00 on Thursday, that the delivery could not take place. They offered to deliver the next day, but only offered to give me $5 off. When I contacted customer service, they told me they could not find a florist. Really, don't you think they could have told me that earlier in the week? They were very rude when I cancelled the order. This place is awful and I would never order anything from them again!… Read Full Review

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★★★★★

“Great flower delivery service save your time”

Written on: 17/02/2016 by 6McClellan (1 review written)

The variety of the arrangements on the website is very impressive. I have ordered a blue wicker basket, cradle-type, called "dream time". The ordering was simple and easy and the flowers came in time. The recipient was very fond of the flowers and I was "lucky" that night. It was a very nice way to surprise her with flowers. I would order again… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 15/02/2016 by thorntonc (1 review written)

Valentines Day, never came, never called! Very poor service and would never recommend this company!… Read Full Review

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★☆☆☆☆

“Substitution”

Written on: 23/01/2016 by Camrynt30 (1 review written)

I was impressed by the variety of arrangements on their website. Ordered a wicker cradle-type basket, called "dream time", blue with a white flower arrangement and little moon and star ornament sticking out above the flowers, for someone who just delivered a little baby boy. What was delivered was your standard vase in baby blue with a chain around it, flowers similar to the picture, and no moon/star ornament. What is the point of offering such a variety of choice if they are simply going to… Read Full Review

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★☆☆☆☆

“Worst in the business! ”

Written on: 31/12/2015 by 331Blackwell (1 review written)

Very poor in customer service, delivery, options, solutions, unable to meet their obligation and customer expectation. Will not recommend… Read Full Review

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★☆☆☆☆

“Terrible Service!”

Written on: 07/12/2015 by unMcCartney416 (1 review written)

We ordered a corsage for a business meeting at the Hilton/Minneapolis airport. Justflowers.com took our order and then calls us back the day of delivery to tell us that they cannot find anyone to deliver the flower because the hotel is far away. Finally, they find someone but it was going to cost us an additional fee! Then I find out that the order was never delivered and another person had to quickly get something delivered for this meeting. When I contacted customer service the person I… Read Full Review

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★☆☆☆☆

“Worst experience ever”

Written on: 24/11/2015 by tobinbeth (1 review written)

I ordered flowers for same day delivery for my twin sister. I received a call asking if they could substitute the color of the flowers. I said no so they assured me they would get another florist. When I called three hours later to make sure she received her flowers I was told they weren't able to deliver to her until the next day and would give me a credit for delivery. I asked to speak with a manager and they refused to take my call or refund my order. so I am out 60+ dollars and My sister… Read Full Review

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★★☆☆☆

“Not what I ordered”

Written on: 08/11/2015

When you want to send flowers, it's usually to mark a special occasion. You expect to have it delivered when you want it delivered (VERY IMPORTANT) and to be WHAT YOU ORDERED (EXTREMELY IMPORTANT). You are willing to pay sometimes more than you thought for these first two things to happen and when neither of them happen, the whole experience is less than enjoyable. The moment for celebration is lost, there is disappointment that the message you wanted to deliver to your special person is lost… Read Full Review

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★☆☆☆☆

“No fruit cause the vendor didn't have time to purchase it!”

Written on: 29/09/2015 by MireyaArcher (1 review written)

Called twice and now on hold again for 7 minutes. I ordered from you because you guaranteed that the product that I ordered would be delivered on September 28, 2015. I was told by one of your representatives that my order was not delivered because the vendor had to purchase the fruit. I'm not even going to say what I am thinking. The order was for a family that is suffering because one member passed away and one has full body cancer. It was important for these family members to receive… Read Full Review

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★☆☆☆☆

“No flowers delivered”

Written on: 21/09/2015 by Breen392 (1 review written)

Trying to get them to refund my money was a half hour battle. All they wanted to do was discount my order was a $5 discount. I am across the country and my anniversary was 3 days ago. TERRIBLE outfit! RUN AWAY!!!… Read Full Review

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★☆☆☆☆

“Any other flower shop will be better than Just Flowers”

Written on: 16/09/2015 by Lewis1955 (1 review written)

Ordered on Monday for a Tuesday delivery. Had to email and request confirmation number for order. The woman claimed not to have my email address; yet, I had received a previous email from them. On Tues. I called and requested confirmation of delivery. There was no available information. I called on Weds and requested that order be cancelled since it was not delivered. Customer service representative said she could not give me a refund but would make sure the flowers were delivered with an… Read Full Review

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★☆☆☆☆

“Invisible flowers & delivery”

Written on: 07/09/2015 by Trujillokq272 (1 review written)

Ordered flowers to be delivered to my sister-in-law three days ago. As of 7:30pm, flowers still not delivered despite a three day ahead order. After two phone calls, noone could tell me why. This in spite of being charged $18.00 for delivery/handling. AWFUL… Read Full Review

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★☆☆☆☆

“Just Flowers”

Written on: 13/08/2015 by Keile (1 review written)

I guess I have been fortunate in the past when I have ordered flowers, because my experience has always been that what I ordered was delivered. I ordered flowers for a funeral from Just Flowers with full expectation that my order, which I upgraded, would arrive as ordered. The flowers were to be delivered by 12:30 pm; I received a phone call at approximately 10am stating that there was a problem; we were in a smaller city with fewer florists, and if I wanted to continue with my order it would… Read Full Review

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★☆☆☆☆

“NO stars!!!!!!! not even a fraction of one star!”

Written on: 29/07/2015 by 421Ingram (1 review written)

I have spent the last three days trying to get one single bouquet of flowers delivered, on a random Monday before 1 pm (not a holiday)!!!!!! Your customer service is the poorest I have ever encountered in my entire existence. Not only were my flowers not delivered on the day they were supposed to, they were not delivered the day after either. It is now Wednesday and I spent a solid 30 minutes on the phone yesterday with an incompetent "manager" who basically blackmailed me and stated that… Read Full Review

Khaverl1's Comment

Written on: 18/08/2015

SAME, SAME SAME!!! Three days late, no balloon or apology (as promised) was sent. For the amount of time I have spent on the phone , I could have went to Stop/Shop and delivered the damn flowers myself.

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★☆☆☆☆

“Horrible don't buy”

Written on: 14/07/2015 by Jessiecaughey (1 review written)

This is the worst florist I've ever received flowers from. My flowers my boyfriend ordered just came in and they are so ugly . It looks the they just threw the roses in a oversized vase. They still had wire around each bunch of roses and we're not arranged nicely. So disappointed… Read Full Review

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★☆☆☆☆

“Order is NOT as pictured!!!!”

Written on: 04/07/2015

Why bother choosing from their inticing photos when you will receive only what your local florist has available at the time anyway? I ordered pink hydrangeas for a friend's funeral service but justflowers.com delivered some sort of purplish plant. I did not receive any notice that there would be a substitution. When I called to complain, the representative explained the reasoning was because my local florist "had this in stock". Remind me again, why did I order from just flowers.com instead of… Read Full Review

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★☆☆☆☆

“Worst experience ever”

Written on: 02/07/2015 by grClark391 (1 review written)

I ordered flowers on Thursday for my daughtet in law's Birthday, aftet several calls the floriist still didn't deliver by Monday. It was frustrating and finally cancelled the order. The customet service reps were nice but they hsd a problem with the florist… Read Full Review

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