Just Flowers Reviews - www.justflowers.com

Click here if this is your business
★★☆☆☆
1.6 / 5
232
18% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Just Flowers www.justflowers.com - Ask a question now

Media Gallery for Just Flowers www.justflowers.com

Just Flowers www.justflowers.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Substitution”

Written on: by Camrynt30 (1 review written)

I was impressed by the variety of arrangements on their website. Ordered a wicker cradle-type basket, called "dream time", blue with a white flower arrangement and little moon and star ornament sticking out above the flowers, for someone who just delivered a little baby boy. What was delivered was your standard vase in baby blue with a chain around it, flowers similar to the picture, and no moon/star ornament. What is the point of offering such a variety of choice if they are simply going to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst in the business! ”

Written on: by 331Blackwell (1 review written)

Very poor in customer service, delivery, options, solutions, unable to meet their obligation and customer expectation. Will not recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible Service!”

Written on: by unMcCartney416 (1 review written)

We ordered a corsage for a business meeting at the Hilton/Minneapolis airport. Justflowers.com took our order and then calls us back the day of delivery to tell us that they cannot find anyone to deliver the flower because the hotel is far away. Finally, they find someone but it was going to cost us an additional fee! Then I find out that the order was never delivered and another person had to quickly get something delivered for this meeting. When I contacted customer service the person I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst experience ever”

Written on: by tobinbeth (1 review written)

I ordered flowers for same day delivery for my twin sister. I received a call asking if they could substitute the color of the flowers. I said no so they assured me they would get another florist. When I called three hours later to make sure she received her flowers I was told they weren't able to deliver to her until the next day and would give me a credit for delivery. I asked to speak with a manager and they refused to take my call or refund my order. so I am out 60+ dollars and My sister… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Not what I ordered”

Written on:

When you want to send flowers, it's usually to mark a special occasion. You expect to have it delivered when you want it delivered (VERY IMPORTANT) and to be WHAT YOU ORDERED (EXTREMELY IMPORTANT). You are willing to pay sometimes more than you thought for these first two things to happen and when neither of them happen, the whole experience is less than enjoyable. The moment for celebration is lost, there is disappointment that the message you wanted to deliver to your special person is lost… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“No fruit cause the vendor didn't have time to purchase it!”

Written on: by MireyaArcher (1 review written)

Called twice and now on hold again for 7 minutes. I ordered from you because you guaranteed that the product that I ordered would be delivered on September 28, 2015. I was told by one of your representatives that my order was not delivered because the vendor had to purchase the fruit. I'm not even going to say what I am thinking. The order was for a family that is suffering because one member passed away and one has full body cancer. It was important for these family members to receive… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“No flowers delivered”

Written on: by Breen392 (1 review written)

Trying to get them to refund my money was a half hour battle. All they wanted to do was discount my order was a $5 discount. I am across the country and my anniversary was 3 days ago. TERRIBLE outfit! RUN AWAY!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Any other flower shop will be better than Just Flowers”

Written on: by Lewis1955 (1 review written)

Ordered on Monday for a Tuesday delivery. Had to email and request confirmation number for order. The woman claimed not to have my email address; yet, I had received a previous email from them. On Tues. I called and requested confirmation of delivery. There was no available information. I called on Weds and requested that order be cancelled since it was not delivered. Customer service representative said she could not give me a refund but would make sure the flowers were delivered with an… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Invisible flowers & delivery”

Written on: by Trujillokq272 (1 review written)

Ordered flowers to be delivered to my sister-in-law three days ago. As of 7:30pm, flowers still not delivered despite a three day ahead order. After two phone calls, noone could tell me why. This in spite of being charged $18.00 for delivery/handling. AWFUL… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Just Flowers”

Written on: by Keile (1 review written)

I guess I have been fortunate in the past when I have ordered flowers, because my experience has always been that what I ordered was delivered. I ordered flowers for a funeral from Just Flowers with full expectation that my order, which I upgraded, would arrive as ordered. The flowers were to be delivered by 12:30 pm; I received a phone call at approximately 10am stating that there was a problem; we were in a smaller city with fewer florists, and if I wanted to continue with my order it would… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“NO stars!!!!!!! not even a fraction of one star!”

Written on: by 421Ingram (1 review written)

I have spent the last three days trying to get one single bouquet of flowers delivered, on a random Monday before 1 pm (not a holiday)!!!!!! Your customer service is the poorest I have ever encountered in my entire existence. Not only were my flowers not delivered on the day they were supposed to, they were not delivered the day after either. It is now Wednesday and I spent a solid 30 minutes on the phone yesterday with an incompetent "manager" who basically blackmailed me and stated that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Khaverl1's Comment

Written on:

SAME, SAME SAME!!! Three days late, no balloon or apology (as promised) was sent. For the amount of time I have spent on the phone , I could have went to Stop/Shop and delivered the damn flowers myself.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Horrible don't buy”

Written on: by Jessiecaughey (1 review written)

This is the worst florist I've ever received flowers from. My flowers my boyfriend ordered just came in and they are so ugly . It looks the they just threw the roses in a oversized vase. They still had wire around each bunch of roses and we're not arranged nicely. So disappointed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Order is NOT as pictured!!!!”

Written on:

Why bother choosing from their inticing photos when you will receive only what your local florist has available at the time anyway? I ordered pink hydrangeas for a friend's funeral service but justflowers.com delivered some sort of purplish plant. I did not receive any notice that there would be a substitution. When I called to complain, the representative explained the reasoning was because my local florist "had this in stock". Remind me again, why did I order from just flowers.com instead of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst experience ever”

Written on: by grClark391 (1 review written)

I ordered flowers on Thursday for my daughtet in law's Birthday, aftet several calls the floriist still didn't deliver by Monday. It was frustrating and finally cancelled the order. The customet service reps were nice but they hsd a problem with the florist… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Don't Do It!!!!!”

Written on: by Demetriusc454 (1 review written)

This company should be out of business with how many people they have messed over!! I ordered flowers to be delivered to my mom on Fri. and it is now Mon. and I received another e-mail notice saying there is a delay in their delivery. You cannot talk to anyone in customer service, they make you leave a message and of course they never return your call. I'm pretty sure I am just out $70.00. Don't buy from this company!!!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not order from Just Flowers. They are not the...”

Written on: by deniseglen (1 review written)

Do not order from Just Flowers. They are not the florist directly and I ordered flowers for mother's day they showed up the day before and looked like weeds. It was nothing like the picture of the flowers that I ordered. They didn't even substitute the flowers for similar ones. I would not even send these to a dog. I tried to call them after spending hours on the phone got nowhere. They never rectified the situation nor did they give me a credit. They should be shu… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DON'T DO IT - DON'T DO IT!!!”

Written on: by fortworth748 (1 review written)

Ordered flowers on a Thursday morning for a funeral. They were to be delivered Saturday. Thank goodness I asked the family about the flowers - THEY NEVER SHOWED UP!!!!! When I called them on Monday, I got all kinds of excuses (really????) and then they wanted to know if they gave me a reduced price, would I keep my order! Again, REALLY???? Why didn't they call me - they had my phone number!!! They missed the funeral!!!!!!!! I probably repeated myself four times "NO, I don't want you to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Just Flowers does not deliver as promised, Bad Company!!!!”

Written on: by Bennett286 (1 review written)

Don't order from this company!!!! Okay, today you email me to say how sorry you are, but according to you, you are still waiting to hear from the florist regarding where the flowers are. I had to tell you they arrived Tuesday in the afternoon!!!! This was after I called you and YOU never called me back. I called my credit card company that night. Your customer service rep the same one who just told me she is still waiting to find out where the flowers are actually just said to me ( I am sorry… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Maybe I'll order for myself......LOL”

Written on: by hobbitlady (1 review written)

Great experience. Good prices. Beautiful products to choose from. Can't wait to see her face when delivered. I will definetly order from this site again for other people and other occasions… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“My card ended up cancelled due to over charge from them. ”

Written on: by Rhond118 (1 review written)

We were planning a funeral. We were out of the state, having trouble finding a company. Read all reviews thought we would give it a try. First problem was cost. Once a plant was decided on multiple charges were added in. A fee for delivery, ok, then a fee for someone to put the plant in the basket, ok. Then a fee for the card and a decoration or two. Cost went from $39.99 to $60.00 in just a few min. Then a call back to let us know this was not available would be another $15.99 for something… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview