Just Flowers Reviews - www.justflowers.com

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“I had ordered an arrangement to be delivered to a...”

Written on: 26/03/2014 by penelop1 (1 review written)

I had ordered an arrangement to be delivered to a funeral home for display on the one day viewing . The bouquet was very disappointing. The white lilies were not opened at all & were the focal point of the near $90 arrangement. I brought home a stem from the arrangement the next day while at the cemetery & finally one of the 3 lilies opened 3 days later. Flowers need to be in full bloom when being sent to a funeral home. I called Just Flowers to complain & they offered me a $17… Read Full Review

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★☆☆☆☆

“BUYER BEWARE!”

Written on: 22/03/2014 by Teata.pace (1 review written)

This is the most disappointing experience I've ever had in ordering online for anything! this company was very eager to take my order. I order flowers for a funeral on a Wednesday. They were to be delivered by Friday morning. The only thing I received from this company was a daily email apologizing for delayed deliveries. My last contact was with a rep. Friday who assured me the delivery would be made Saturday morning before the service. Still no flowers, and they had the audacity to try… Read Full Review

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★★☆☆☆

“Way too expensive!!!”

Written on: 01/03/2014 by AuroraMay (1 review written)

FTD is way better. I was very disappointed when my daughter sent me the pic of flower arrangement. There was to be extra flowers. Original price was 49.99 and then they charged almost an extra 30 for shipping/handling, tax, etc. I would never recommend this place to anyone. Very very disappointed… Read Full Review

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★☆☆☆☆

“Deceivers”

Written on: 22/02/2014 by Peeved2014 (1 review written)

On Friday Feb. 14, my daughter placed an order with JustFlowers.com to have flowers delivered to two different individuals. The retailer guaranteed that delivery would be conducted by 4 pm that same day. However, no flowers were delivered. No phone calls notifying her of the situation were performed either. On Sat Feb 15, she called and they informed her that the florist for that area had an abundance of deliveries and unfortunately had not been able to complete all the orders. At the point she… Read Full Review

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★☆☆☆☆

“Terrible Company”

Written on: 17/02/2014

I placed my order with this company because they offered Sunday delivery. I was told my order would be delivered by 5 p.m., and was offered the option to request early delivery which I did. I ordered a balloon bouquet to be delivered to our local children's hospital. It was never delivered, and later that evening the recipient was discharged and went home to a different town than the hospital was located in. I called JustFlowers the next day and asked for a refund since they were never… Read Full Review

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★☆☆☆☆

“Never Delivered”

Written on: 17/02/2014 by Mikeytheg (1 review written)

Ordered a funeral arraignment for my brother in laws funeral on 2/14/2014 for a delivery on 2/15/2014, received call early morning on 2/15/2014 confirming my delivery for that day. Needless to say the arraignment never was delivered. Called customer service and they are clueless. Called back later that night to cancel the order, hope that goes well. I was humiliated. This was my sisters husband. Wish I could have given no stars… Read Full Review

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★☆☆☆☆

“THEY TAKE ABOUT 50% COMMISSION”

Written on: 16/02/2014 by ValSampson (1 review written)

This happened in Canada. My boyfriend ordered me flowers for Valentines Day, through justflowers. He paid $172.00 for the flowers (including extra roses), plus taxes. When the flowers were delivered, there was no hint of Valentines Day -- 5 roses, 4 lilies, and filler flowers like daisies, and lots of greenery. I took the flowers back to the florist shop that delivered them the next day, and they looked up the order and told me that all they received was an $80.00 order from justflowers… Read Full Review

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★★★★☆

“First Time ordering”

Written on: 03/02/2014

This is very very special to my Mom and myself, Please don't let me down. I use to order through Pro Flowers and there was problem after problem, they delived to the wrong address and then I had to wait for the next day before they found it, the flowers were packaged so tightly all were dead. It was a very special occasion and my Mom thought I forgot her, she cried all day. So please make these special and I will remain with you. As I said Mom is 83 and she loves flowers. Thank you so much… Read Full Review

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★☆☆☆☆

“five and ten garbage!”

Written on: 27/01/2014

Purchased for a funeral.Was not size I ordered,flowers were not good.Looked like a 10.00 item,that I pd almost 75.00 for.They did not do anything about their mistake.I was humilated!And overcharged!The stupid women that called me said the funeral parlor said their was nothing wrong with it.How does he know what I ordered?If thats the quality their sending out then they should be closed!… Read Full Review

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★★★★☆

“flowers ordered today”

Written on: 20/01/2014

Only complaint was getting kicked off site three times… Read Full Review

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★☆☆☆☆

“Funeral-No Delivery!”

Written on: 12/01/2014

I placed a call Wednesday, January 08, 2014 to justflowers.com to order a hydrangea plant for a friends funeral. I called spoke directly to a customer care representative. I left detailed information that if a hydrangea plant could not be found to please let me know before a substitute was sent. I was assured that the hydrangea plant would be available and delivered by 4:00pm on Thursday, January 10, 2014. Well, I showed up to the visitation on Thursday and NO PLANT!!! Needless to say, I… Read Full Review

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★☆☆☆☆

“Not a great experience so far ”

Written on: 31/12/2013 by sarlan (2 reviews written)

I am very disappointed in this site. I placed an order from a link that said no service change, and free shipping I placed the order only to discover that I was charged an additional 26.94 in fees!!!! The order was suppose to be delivered by 9:00 am and it had not been delivered yet now waiting for them to find my order AVOID AT ALL COSTS… Read Full Review

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★☆☆☆☆

“Don't order anything here. ”

Written on: 31/12/2013 by Chesebro2 (1 review written)

I ordered an arrangement five days before Christmas. It was delivered 2 days after Xmas and contained 5 flowers and did not match the picture of what I ordered at all. Customer service was terrible when I called to complain about the delivery a week late and the size of the arrangement and the order was refused. They told us so many lies they couldn't keep them straight. The funniest lie was that they couldn't find the house and needed the address again. Ha ha. Delivery people don't have map… Read Full Review

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★☆☆☆☆

“Don't use!”

Written on: 22/12/2013 by Sganw (1 review written)

I ordered flowers on Friday morning, 9:30 for birthday. Approx. $70.00. Got a call that nite at 6:00 saying sorry unable to deliver will deliver Saturday with apology. Got a call Saturday nite, they hung up. I called them back, stayed on hold 5 minutes (long distance) before hanging up! They called this morning apologizing yet again! I asked for refund and they wanted to put my money on hold for next order! Seriously??? I talked to manager and will get my refund in about 3 working days!… Read Full Review

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★☆☆☆☆

“Horrible Service- Not Ethical”

Written on: 10/12/2013 by telly23 (1 review written)

Ordering flowers for my girlfriend, who lives in Texas from Just Flowers, is probably the worst mistake I've made with an online Flower service. I picked, what looked to be a lovely bouquet of flowers, which should have been delivered on 6th Dec, 2013. I called the intended recipient to find out if she had received anything from me, and her response was no. Please keep in mind, I wanted the flowers to be a nice surprise for her on her "birthday. I used Just Flowers online chat to find out… Read Full Review

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★★★☆☆

“Added Costs Too Large”

Written on: 01/12/2013

Terrible! The Flowers' price was under $40. The padded charge was in excess of $60. If I were not old, homebound and seriously disabled living on Social Security, I would find another way to give a gift to a beloved relative. … Read Full Review

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★☆☆☆☆

“magazine reward”

Written on: 25/11/2013 by venuskitty (1 review written)

I am a Canadian customer. I completed the survey as requested and was excited to select my 4 magazine titles as my reward. Only to find out when I entered my address that Canadian addresses are not valid, no explanation or apology, just not accepted into the system. If you value your Canadian customers, as you seem to considering the number of emails I receive from you than you will fix this. I WON'T ORDER FROM YOUR SITE UNTIL I HEAR BACK FROM YOU THAT I RECEIVE THE SAME CONSIDERATION AS… Read Full Review

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★★★★★

“The best!”

Written on: 09/11/2013 by faydra (1 review written)

I have ordered from JustFlowers for quite a few years now. They put extra care into each order and their customer satisfaction is extremely important to them. Each product I send to someone the person receiving it raves about it. This is a company who cares about its future. They care about customer satisfaction. The quality is first class all the way… Read Full Review

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★☆☆☆☆

“Stay away from this outfit!! ”

Written on: 05/11/2013 by fmalloy1 (1 review written)

I used Just Flowers to buy a funeral arrangement ($95.23) for a very close friend, almost family. The arrangement in no way resembled the picture depicted on the website. I have purchased better looking arrangements from my local Publix grocery store for $10. Just Flowers compounded the offense by offering a $10 refund and would not give me the name of the local florist that supplied the arrangement. I wanted to be sure that any of my friends would not use either the local supplier or Just… Read Full Review

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★★★★★

“Streamlined website made for easy order”

Written on: 04/11/2013

I needed same day flower delivery, so went to a known website 1800flowers.com. I clicked on same day delivery @ 12:15pm or so, quickly chose a standard flower item , then tediously filled out recipient info, my billing info, a card, etc. clicked on submit order & got a 5-7 minute "order processing" with the admonition to "only click once". So I went to the live chat to ask what to do (I was unable to call by phone at that time); got kicked out of the chat for responding too slowly; finally… Read Full Review

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