Ukpetsupplies www.ukpetsupplies.com Reviews

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Ukpetsupplies www.ukpetsupplies.com
2.7 stars
Average rating for this product is: 2.7 out of 5

From 0 ratings and 6 reviews

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Average Ratings for Ukpetsupplies www.ukpetsupplies.com

  • Ease Of Navigation3 stars
  • Value for Money3 stars
  • Overall rating2.7 stars

6 Reviews For Ukpetsupplies www.ukpetsupplies.com

  • Clare1 11th Aug 2009

    Reviewer rating: 5 stars


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    We bought an electronic pet feeder from this company last March. It arrived promptly and worked fine until a few weeks ago when it stopped operating - just a faulty product, I guess. When I emailed UKPetSupplies they contacted the manufacturer, found the product was discontinued and refunded my credit card straight away - 48 hours after I'd first alerted them to the problem. We were actually dead impressed by this - particularly from an online company. I wouldn't have any problem using them again or recommending them to other shoppers.

  • eckimo 16th Mar 2009

    Reviewer rating: 0 stars


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    UKpetsupplies said goods were in stock, then said dispatched - still waiting. Data server crashed, can't log into my account and still no goods. Will never use this company again, EVER.

  • pete9991 9th Aug 2008

    Reviewer rating: 0 stars


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    I do not recommend to buy from this site, I have used better Animal and Pet Websites. Says product in stock ready to leave. A month later and still nothing here.
    As far as I am aware they have not yet replied to my emails.
    Telephone number is answer machine too and not yet had a call back?

  • Guest 19th Feb 2008

    Reviewer rating: 1.5 stars


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    Delivery is very quick and they try to ship products on the day you order, however if a product is not quite what you expected based on the description on their website don't expect any help in changing it. I was expected to pay the return postage and pay the shipping charge for the replacement item to be sent to me - they offered no assistance whatsoever. In all my years of buying products on the internet I have never come across a company so unwilling to help on a problem that could have been ...

  • ja109 21st May 2007

    Reviewer rating: 4.5 stars


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    Recommended.

  • deb662 Rank: Sergeant 13th Mar 2007

    Reviewer rating: 5 stars


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    I've ordered from this site on a couple of occasions now and found it was very easy to use with a great selection of products. I emailed the company with a question about a product which I had received which was not the item I wanted due to a slight error on their website, and my email was replied to very quickly and the correct item was sent to me within a couple of days. The cost of returning the incorrect item to Ukpetsupplies was also refunded to my credit card immediately. I'll definitely ...