written by on 14/01/2010
Bought new in 2002 £1200 or so.
Countless call-outs and at first for free from a fab technical team. Excellent wash although very annoying fault codes can occur. Search the web for ways to clear. £95 great for the service. We are looking for second hand machines to store for spare parts! Well done Mr Dyson and Co! Next time make it have less waste hose problems! (Needs to be at exactly the right hight and everything works great)
written by AlexV on 20/01/2009
The Dyson CRO1 washing machine has a great load capacity - I used to have to do a load a day (2 person household) with my old washer, with the CR01 this is down to 3 loads a week! Now we have a young baby we're up to 4-5 loads a week, I'd expect to be doing 8-10 in my old washer. Clothes come out looking and feeling cleaner and dryer and take less time in the tumble dryer despite my last washer being a 1600 spin and the Dyson only being a 1400.
Dyson service - it's a fixed price repair for the majority of faults and if the fault is a known issue it's usually reduced or free. Customer service are also polite, quick to answer the call and happy to help.I purchased my Dyson CR01 seccond hand when it's last owner had a new kitchen fitted and it came with free appliances. When I picked it up I realised that it had never seen a hot wash and was in need of nuking with Calgon and a few washer cleaning treatments. With that out of the way it's given me almost three years of trouble free service. The only issues were those caused by us not checking pockets carefully and not cleaning the trap often enough. If they still made them i'd have another one without hesitation.
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