dyson cro1 reviews | Watch This Item.

Picture courtesy of R. Carrington.

Average Ratings

Ease of Use	8.6/10
Durability	5.7/10
Style	9/10
Service & Support	6.7/10
Value for Money	5.3/10
Reviewer Rating	6.2/10
Overall Rating	5.9/10

50% Recommended12 out of 24 Reviews

Front Load Washer, 15.43 lb. load, Features: Child Safe

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24 Review Centre Dyson CRO1 Reviews

• Full review by
  tony chez
  on 20th Jun 2009

  
  User Rating : 10
  Respect : 0

  Good Points: easy to prgramme good duvet wash cycle.

  Bad Points: sometimes the pump airlocks when spinning out main wash water which stops spin cycle then restarts the spin cycle again which seems to put strain on the motors.

  General comments: i bought my dyson cr01 in 2002 it has been the best washing machine i have ever owned.we have used it constantly as has my daughter for her family when her machine is broken.it had one problem four years ago when the carbon brushes failed in the motors.i was impressed by the speed of the repair and the fact the repair man told me the machine had done 2000 cycles.just returned from holiday t shirts shorts etc caked in sun cream put them in the machine on dirt and stains programme evry trace of dirrt removed.just exieriencing small problem with outer door interlock not latching .before the cr01 we had creda hot point hoover which because of the workload failed after 3 years.
  tony chez's review and ratings | 160 words

• Review by
  AlexV
  on 20th Jan 2009

  
  User Rating : 9
  Respect : 0

  The Dyson CRO1 washing machine has a great load capacity - I used to have to do a load a day (2 person household) with my old washer, with the CR01 this is down to 3 loads a week! Now we have a young baby we're up to 4-5 loads a week, I'd expect to be doing 8-10 in my old washer. Clothes come out looking and feeling cleaner and dryer and take less time in the tumble dryer despite my last washer being a 1600 spin and the Dyson only being a 1400.Dyson service - it's a fixed price repair for the ma ...
  AlexV's full review | 375 words

• Review by
  G R Evans
  on 15th Jan 2009

  
  User Rating : 10
  Respect : 0

  Our Dyson CRO1 broke down at the end of November. Engineer came and said that it cannot be fixed due to there being on spares for it. My wife is upset to say the least. We will miss this machine very much.
  G R Evans's full review | 42 words

• Review by
  Guest.
  on 30th Oct 2008

  
  User Rating : 10
  Respect : 0

  Clothes washed with the Dyson CRO1 seem much cleaner than before, lower temperatures too. Best machine I've ever had. Shame they've stopped making it.
  Guest's full review | 46 words

• Review by
  Guest.
  on 25th Oct 2008

  
  User Rating : 5
  Respect : 0

  Very dissapointed after paying £1000 on the reliability of my Dyson CRO1; has had 6 major faults in under 7 year and now will not repair free is quite old but they said tested to 20 years have said engineer may waive the fee but it is a chance i take on another 95 if he charges me.
  Guest's full review | 63 words

• Review by
  hellsgrannie
  on 10th May 2008

  
  User Rating : 10
  Respect : 0

  I bought my Dyson when they first came onto the market paid £1100 think that was in 2002. I've never had a days worry or an engineer to visit. I loved the innovative mechanical genius that went into the making of it and as I had back problems it was set up on a plinth. This also helped access to the hoses but they havent been a problem. Its only in the last few months that the drum made a terrible grating sound and then spat out an almost whole credit card. unfortunately the rest must be ...
  hellsgrannie's full review | 330 words

• Review by
  Guest.
  on 30th Apr 2008

  
  User Rating : 6
  Respect : 0

  This Dyson could be improved slightly by making it easier to maintain yourself once warranty is but up overall its a good machine.
  Guest's full review | 40 words

• Review by
  Guest.
  on 24th Feb 2008

  
  User Rating : 4
  Respect : 0

  I have had my washer 5 years and twice a year it breaks down. I have paid insurance each year since I got it. This year Dyson havn't sent me out insurence form !! does this mean as the machines been so problmatic they have abandoned me I will not replace the Dyson washer with another dyson.
  Guest's full review | 69 words

• Review by
  bev bird
  on 21st Jan 2008

  
  User Rating : 2
  Respect : 0

  Excellent for lots of washing at one time, washes well. In the few years I have had washing machine has been fixed several times and now has broken down again. If not had so many problems would carry on using Dyson washing machine
  bev bird's full review | 43 words

• Review by
  bigjd66
  on 18th Dec 2007

  
  User Rating : 10
  Respect : 0

  I bought my Dyson CR01 six years ago.When it was 12 months old it developed a fault with the bearings, dyson replaced the machine without question.In 2005 i received a phone call from Dyson customer service stating that they were offering upgrades to the older CR01 models that would give them the improved capability of the newer designs (hardware and software upgrades). I was initially skeptical, but when I asked what the charge would be they stated it was a free service; true enough the upgrad ...
  bigjd66's full review | 191 words

• Review by
  eyeno
  on 28th Nov 2007

  
  User Rating : 10
  Respect : 0

  This machine has iconic classic looks from the outset but it's not just a pretty face; its functionality is phenomenal. It's a machine that works as beautifully as it looks. I bought my Dyson CR01 nearly 7 years ago. It developed a problem after 5 years of use. The problem it had was it started leaking water from underneath the machine. I called Dyson and the engineers replaced an outlet tube that was punctured. No charge was made. The machine then developed a fault with the drums. Again I call ...
  eyeno's full review | 392 words

• Review by
  booster
  on 18th Apr 2007

  
  User Rating : 3
  Respect : 0

  What a waste of money this machine has been. Within 12 months of purchasing it I noticed small holes in lots of our clothes, I realised it was the machine causing the damage when I put a brand new top in to wash and it came out with 3 holes. Dyson tried to say it was bra wires causing the damage, until I pointed out I handwash my bras. They then suggested it was moths, until I pointed out moths don't eat synthetic fibres! They eventually changed the drum - guess what! 12months on and the holes a ...
  booster's full review | 234 words | 2 comments added.

• Review by
  AnnB
  on 18th Jan 2007

  
  User Rating : 4
  Respect : 0

  Although Dyson don't make the CRO1 any more they still service them which is just as well as it breaks down thoroughly every 6 months or so. However, although it has taken up to 2 weeks for an engineer to come out they haven't yet charged and have replaced lots of bits. They were way too expensive when they came out and the engineer said the colours weren't popular or they would have done better - On balance I still wish we hadn't bought one as there are more reliable and effective models out t ...
  AnnB's full review | 113 words

• Review by
  drjojo
  on 7th Dec 2006

  
  User Rating : 7
  Respect : 0

  The Dyson CR01 washes very well and has many programmes but carrying out simple maintenance on the machine may be difficult for a disabled person.
  drjojo's full review | 82 words

• Review by
  paulowen
  on 19th Jul 2006

  
  User Rating : 2
  Respect : 0

  My Dyson CRO1 washing machine was bought in preference to a Miele with a 10 year guarantee. Obviously given with some confidence. The Dyson serviceability has been dreadful. 3 inner door handles, one new outer door, several leaks, one complete new drum assembly and another awaited. My last washing machine lasted 18 years, with 13 house moves, and it only needed a new set of motor brushes. The Dyson is a triumph of style over substance. Well, reliability at least. When working it's bril ...
  paulowen's full review | 110 words

• Review by
  daisywaisy
  on 12th Jun 2006

  
  User Rating : 5
  Respect : 0

  My Dyson CR01 breaks down every year. It takes the engineers several days at least to come out and fix
  daisywaisy's full review | 43 words

• Review by
  sandy75
  on 3rd May 2006

  
  User Rating : 5
  Respect : 0

  I adore my Dyson CR01, it does what every other machine I have had has failed to do, large loads and 1400 spin. The coin trap is invaluable to me. Yet, I have had the engineer out at least 5 times (nice man though) and had to have my original CR01 replaced and there was a fault that could not be fixed. The one I have got now has suffered a cracked inside door (probably from doing a hot wash so the man presumed) and lcd screen was becoming unreadable. Extended guarantee is £99 a year, cheap ...
  sandy75's full review | 280 words

• Review by
  keyhole kate
  on 28th Feb 2006

  
  User Rating : 5
  Respect : 0

  I purchased the first model of Dyson washing machine (Dyson CRO1), since then I have had the engineer out to it five times out of five years, each time it has been the gear box at fault, preventing the machine from spinning. £1,100 is a lot of money to pay for a continually faulty washer! Though I must say, the engineers are very good.
  keyhole kate's full review | 72 words

• Review by
  debbiecoyle
  on 24th Feb 2006

  
  User Rating : 2
  Respect : 0

  When i first purchased my Dyson CR01 washing machine it was on the basis that Dyson aimed to send out engineers promptly to fix faults. I have today (Friday 24/02/06) tried to book an appointment to fix my machine, and I have to wait until next Wednesday. Not only am I disappointed with the delay, but customer services cannot give an a.m. or p.m. indication. Apparently the engineer only gets given the job the evening before.
  debbiecoyle's full review | 77 words

• Review by
  lindyg3101
  on 23rd Feb 2005

  
  User Rating : 10
  Respect : 0

  The Dyson CRO1 is a superb machine, has done 1368 wash loads (there are eight people in our house) in just over two years. No I haven't been counting them, but it was stored in its memory!! Only problem in two years was that front door hinge snapped, this was repaired quickly. Today at 8.15am I reported F14 flooding fault and at 11am engineer arrived, replaced a hose and that was that. Unlike my two month old Hoover tumble dryer with a snapped drive belt; it is almost two weeks since we noti ...
  lindyg3101's full review | 155 words | 1 comment added.

  
  

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