Dyson CRO1 Reviews

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★★★☆☆
3 / 5
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Summary

Front Load Washer
15.43 Lb. Load
Features: Child Safe
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Dyson CRO1
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Latest Reviews

★☆☆☆☆

“Why did Hotpoint concieve the twin drum and not patent it?”

Written on: 10/06/2013 by MasterOfNothing (1 review written)

The Dyson Washing machine in theory, with it's twin drum that can counter-rotate, is teh best wash that you can get. The problem is that in order to achieve this in a (nearly) standard sized washing machine bow, the complexity inside is awesome.... and unreliable... James Dyson actually took on 1 or 2 ex-Hotpoint development engineers who has been working on Hotpoints 'Vougue2' platform. As part of that programme, the split double drum design was concieved and tested, but it was clear that… Read Full Review

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★★★★★

“Best ever machine”

Written on: 08/05/2013

Bought my Dyson memory CRO1 in 2000, Loved it! Dyson had a brilliant aftersales approach, yes it broke down a few times, but an engineer came out within days, free of charge in the 5 year warranty time, I took out yearly warranties with mastercare every year since and had the same service from Dyson, the engineer gave me updates about their ability to repair it as they stopped production, and has managed to keep it going until now,but I can't grumble at nearly 13 years service from it. I will… Read Full Review

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Donthompson's Comment

Written on: 15/05/2013

Get a LG F1480. I got 1 its brilliant. Looks great too

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★☆☆☆☆

“dyson cr01 contracto washing machine is an expensive joke ”

Written on: 02/07/2012 by shadow1 (1 review written)

when i bought my washing machine it was great little did i know that 8 years down the road the machine cannot be repaired as the part is no longer being made, had this even been a possibility i would never have bought it they invented the 2 drum wash action as an all sing and dancing machine then cant repair it i shall never by another dyson product and could never recommend this company all that dyson have to say is sorry its the only part we dont have think before you invest in any dyson… Read Full Review

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Joyced's Response to shadow1's Review

Written on: 16/07/2012

What part do you need?

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Patdavie's Response to shadow1's Review

Written on: 08/01/2013

I too bought a dyson cro1 and knowing I was due to retire, I believed the salesman who told me that the machine parts and repairs would always be available and would be charged as a set call out fee. having paid for the extra warranty plus one after warranty call out and the initial £800 cost It now turns out that my washing has cost me almost as much as sending it to the laundry Dyson should be ashamed. I loved the fact that I could wash my double duvet every year and have only good things to say about the quality of the wash as I do about my dc04 vacumn....

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Laurton's reply to Patdavie's Comment

Written on: 08/03/2013

I too paid £100 in November to have my dyson machine repaired and covered for 12months and then sent a letter saying they will not be making parts and was sent £60. My machine broke again in January I'm a single mam with 3 kids and can't afford another machine after I invested in a good one to last, Dyson have no customer service and should be ashamed of themselves

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★★★★★

“great if you've got children this is the machine for...”

Written on: 01/03/2010

great if you've got children this is the machine for you, it washes so much stuff in one go fantastic, and after the spin it is nearly dry and takes on time to dry… Read Full Review

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★★★★☆

“Bought new in 2002 £1200 or so. ”

Written on: 14/01/2010

Bought new in 2002 £1200 or so.

Countless call-outs and at first for free from a fab technical team. Excellent wash although very annoying fault codes can occur. Search the web for ways to clear. £95 great for the service. We are looking for second hand machines to store for spare parts! Well done Mr Dyson and Co! Next time make it have less waste hose problems! (Needs to be at exactly the right hight and everything works great)… Read Full Review

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★☆☆☆☆

“When I bought my £1200 Dyson Washing machine 8 years...”

Written on: 30/07/2009

When I bought my £1200 Dyson Washing machine 8 years ago the company was shouting from the rooftops that it would LAST FOR 20 YEARS. The faults started almost strait away and it was twice exchanged for drum bearing faults.
Since then it has had a further 3 drums and various other parts costing me nearly £300 in repairs from Dyson.
It is once again broken and since I am just outside the 12 month repair warranty Dyson do not want to know. I am told that they no longer have any new parts for this… Read Full Review

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Shepherd4's Comment

Written on: 19/08/2010

I found this review very helpful because... I have just had the same experience, bought new dyson washing machine in 2002. It broke down in 2006 they could not mend it so gave me a replacement. now in 2010 it has broken again and they cannot mend it at all, no spare parts so I am left having to buy another washing machine. The original dyson cost me £900 in 2002!!!!

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★★☆☆☆

“I bougt my Dyson CRO1 in 2002, which cost me over ...”

Written on: 07/07/2009 by Kayla67 (1 review written)

I bougt my Dyson CRO1 in 2002, which cost me over £1000, i have had nothing but problems with it, the problems started 2 weeks after the 2 years guarantee had run out. The engineer has been out on countless occasions. In October i paid £95 for a service, all was ok until April when the problems started. The lastest was yesterday, when i was told the bearings have gone and they no longer repair it as they are unable to get parts because they are no longer making them. I was offered a vacuum… Read Full Review

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★★★★★

“i bought my dyson cr01 in 2002 it has been the best...”

Written on: 20/06/2009 by tony chez (1 review written)

i bought my dyson cr01 in 2002 it has been the best washing machine i have ever owned.we have used it constantly as has my daughter for her family when her machine is broken.it had one problem four years ago when the carbon brushes failed in the motors.i was impressed by the speed of the repair and the fact the repair man told me the machine had done 2000 cycles.just returned from holiday t shirts shorts etc caked in sun cream put them in the machine on dirt and stains programme evry trace of… Read Full Review

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★★★★★

“The Dyson CRO1 washing machine has a great load...”

Written on: 20/01/2009 by AlexV (1 review written)

The Dyson CRO1 washing machine has a great load capacity - I used to have to do a load a day (2 person household) with my old washer, with the CR01 this is down to 3 loads a week! Now we have a young baby we're up to 4-5 loads a week, I'd expect to be doing 8-10 in my old washer. Clothes come out looking and feeling cleaner and dryer and take less time in the tumble dryer despite my last washer being a 1600 spin and the Dyson only being a 1400.

Dyson service - it's a fixed price repair for the… Read Full Review

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★★★★★

“Our Dyson CRO1 broke down at the end of November....”

Written on: 15/01/2009 by G R Evans (1 review written)

Our Dyson CRO1 broke down at the end of November. Engineer came and said that it cannot be fixed due to there being on spares for it. My wife is upset to say the least. We will miss this machine very much… Read Full Review

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★★★★★

“Clothes washed with the Dyson CRO1 seem much cleaner...”

Written on: 30/10/2008

Clothes washed with the Dyson CRO1 seem much cleaner than before, lower temperatures too. Best machine I've ever had. Shame they've stopped making it… Read Full Review

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★★★☆☆

“Very dissapointed after paying £1000 on the...”

Written on: 25/10/2008

Very dissapointed after paying £1000 on the reliability of my Dyson CRO1; has had 6 major faults in under 7 year and now will not repair free is quite old but they said tested to 20 years have said engineer may waive the fee but it is a chance i take on another 95 if he charges me… Read Full Review

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★★★★★

“I bought my Dyson when they first came onto the market...”

Written on: 10/05/2008 by hellsgrannie (1 review written)

I bought my Dyson when they first came onto the market paid £1100 think that was in 2002. I've never had a days worry or an engineer to visit. I loved the innovative mechanical genius that went into the making of it and as I had back problems it was set up on a plinth. This also helped access to the hoses but they havent been a problem.
Its only in the last few months that the drum made a terrible grating sound and then spat out an almost whole credit card. unfortunately the rest must be… Read Full Review

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★★★☆☆

“This Dyson could be improved slightly by making it...”

Written on: 30/04/2008

This Dyson could be improved slightly by making it easier to maintain yourself once warranty is but up overall its a good machine… Read Full Review

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★★☆☆☆

“I have had my washer 5 years and twice a year it...”

Written on: 24/02/2008

I have had my washer 5 years and twice a year it breaks down. I have paid insurance each year since I got it. This year Dyson havn't sent me out insurence form !! does this mean as the machines been so problmatic they have abandoned me I will not replace the Dyson washer with another dyson… Read Full Review

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★☆☆☆☆

“Excellent for lots of washing at one time, washes...”

Written on: 21/01/2008 by bev bird (1 review written)

Excellent for lots of washing at one time, washes well. In the few years I have had washing machine has been fixed several times and now has broken down again. If not had so many problems would carry on using Dyson washing machine… Read Full Review

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★★★★★

“I bought my Dyson CR01 six years ago.”

Written on: 18/12/2007 by bigjd66 (1 review written)

I bought my Dyson CR01 six years ago.

When it was 12 months old it developed a fault with the bearings, dyson replaced the machine without question.

In 2005 i received a phone call from Dyson customer service stating that they were offering upgrades to the older CR01 models that would give them the improved capability of the newer designs (hardware and software upgrades). I was initially skeptical, but when I asked what the charge would be they stated it was a free service; true enough the… Read Full Review

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★★★★★

“This machine has iconic classic looks from the outset...”

Written on: 28/11/2007 by eyeno (1 review written)

This machine has iconic classic looks from the outset but it's not just a pretty face; its functionality is phenomenal. It's a machine that works as beautifully as it looks. I bought my Dyson CR01 nearly 7 years ago. It developed a problem after 5 years of use. The problem it had was it started leaking water from underneath the machine. I called Dyson and the engineers replaced an outlet tube that was punctured. No charge was made. The machine then developed a fault with the drums. Again I called… Read Full Review

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★★☆☆☆

“What a waste of money this machine has been. Within 12...”

Written on: 18/04/2007 by booster (1 review written)

What a waste of money this machine has been. Within 12 months of purchasing it I noticed small holes in lots of our clothes, I realised it was the machine causing the damage when I put a brand new top in to wash and it came out with 3 holes. Dyson tried to say it was bra wires causing the damage, until I pointed out I handwash my bras. They then suggested it was moths, until I pointed out moths don't eat synthetic fibres! They eventually changed the drum - guess what! 12months on and the holes… Read Full Review

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Kiyawhite's Response to 285998_booster's Review

Written on: 22/08/2007

I guess dyson should have kept on their path of amazing vacuum cleaners rather than delving into areas of household chores that are already dealt with well by other companies. We needed new vacuum cleaner technology, but likely not washing machine technology.

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Alijriley's Response to 285998_booster's Review

Written on: 28/02/2008

I purchased my Dyson 7 years ago. After complaining about small holes in my clothes I too was told it was bra wire or moths. I would not take this answer as I have not lost a bra wire nor do I have moths so they changed the drum... still small holes appeared in everything from socks to coats. Eventually Dyson replaced my machine after 3 years with a brand new one, and guess what? Its a hole maker too! I will never recommend a Dyson washing machine to anyone as there is so many other manufacturers that now offer that large appealing drum. I think the problem lies with the two drums going in different directions, zips, buttons, etc get snagged on material and puncture the fibre.

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★★☆☆☆

“Although Dyson don't make the CRO1 any more they still...”

Written on: 18/01/2007 by AnnB (2 reviews written)

Although Dyson don't make the CRO1 any more they still service them which is just as well as it breaks down thoroughly every 6 months or so. However, although it has taken up to 2 weeks for an engineer to come out they haven't yet charged and have replaced lots of bits.
They were way too expensive when they came out and the engineer said the colours weren't popular or they would have done better - On balance I still wish we hadn't bought one as there are more reliable and effective models out… Read Full Review

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