Dyson CRO1 Reviews

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Dyson CRO1
2.8 stars
Average rating for this product is: 2.8 out of 5

From 3 ratings and 26 reviews

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Average Ratings for Dyson CRO1

  • Ease of Use4.2 stars
  • Durability2.8 stars
  • Style4.4 stars
  • Service & Support3.1 stars
  • Value for Money2.5 stars
  • Reviewer Ratings3 stars
  • Overall Rating2.9 stars

26 Reviews For Dyson CRO1

  • Guest 30th Jul 2009

    Reviewer rating: 1 stars


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    When I bought my £1200 Dyson Washing machine 8 years ago the company was shouting from the rooftops that it would LAST FOR 20 YEARS. The faults started almost strait away and it was twice exchanged for drum bearing faults.
    Since then it has had a further 3 drums and various other parts costing me nearly £300 in repairs from Dyson.
    It is once again broken and since I am just outside the 12 month repair warranty Dyson do not want to know. I am told that they no longer have any new parts for this machine and that they cannot repair the bearings any longer.
    I could have bought a brand new mid range washing machine EVERY YEAR for the amount that I have spent at Dyson. This company has GONE TO THE DOGS, they have sacked all of their best engineers and do not care about their customers which in reality was their only strong point. Even the vacuum cleaners are now OLD HAT and you can buy better vacs for a fraction of the price. Shame on you DYSON.

  • Kayla67 7th Jul 2009

    Reviewer rating: 1.5 stars


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    I bougt my Dyson CRO1 in 2002, which cost me over £1000, i have had nothing but problems with it, the problems started 2 weeks after the 2 years guarantee had run out. The engineer has been out on countless occasions. In October i paid £95 for a service, all was ok until April when the problems started. The lastest was yesterday, when i was told the bearings have gone and they no longer repair it as they are unable to get parts because they are no longer making them. I was offered ...

  • tony chez 20th Jun 2009

    Reviewer rating: 5 stars


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    i bought my dyson cr01 in 2002 it has been the best washing machine i have ever owned.we have used it constantly as has my daughter for her family when her machine is broken.it had one problem four years ago when the carbon brushes failed in the motors.i was impressed by the speed of the repair and the fact the repair man told me the machine had done 2000 cycles.just returned from holiday t shirts shorts etc caked in sun cream put them in the machine on dirt and stains programme evry trace of d ...

  • AlexV 20th Jan 2009

    Reviewer rating: 4.5 stars


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    The Dyson CRO1 washing machine has a great load capacity - I used to have to do a load a day (2 person household) with my old washer, with the CR01 this is down to 3 loads a week! Now we have a young baby we're up to 4-5 loads a week, I'd expect to be doing 8-10 in my old washer. Clothes come out looking and feeling cleaner and dryer and take less time in the tumble dryer despite my last washer being a 1600 spin and the Dyson only being a 1400.Dyson service - it's a fixed price repair for the ma ...

  • G R Evans 15th Jan 2009

    Reviewer rating: 5 stars


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    Our Dyson CRO1 broke down at the end of November. Engineer came and said that it cannot be fixed due to there being on spares for it. My wife is upset to say the least. We will miss this machine very much.

  • Guest 30th Oct 2008

    Reviewer rating: 5 stars


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    Clothes washed with the Dyson CRO1 seem much cleaner than before, lower temperatures too. Best machine I've ever had. Shame they've stopped making it.

  • Guest 25th Oct 2008

    Reviewer rating: 2.5 stars


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    Very dissapointed after paying £1000 on the reliability of my Dyson CRO1; has had 6 major faults in under 7 year and now will not repair free is quite old but they said tested to 20 years have said engineer may waive the fee but it is a chance i take on another 95 if he charges me.

  • hellsgrannie 10th May 2008

    Reviewer rating: 5 stars


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    I bought my Dyson when they first came onto the market paid £1100 think that was in 2002. I've never had a days worry or an engineer to visit. I loved the innovative mechanical genius that went into the making of it and as I had back problems it was set up on a plinth. This also helped access to the hoses but they havent been a problem.
    Its only in the last few months that the drum made a terrible grating sound and then spat out an almost whole credit card. unfortunately the rest must be ...

  • Guest 30th Apr 2008

    Reviewer rating: 3 stars


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    This Dyson could be improved slightly by making it easier to maintain yourself once warranty is but up overall its a good machine.

  • Guest 24th Feb 2008

    Reviewer rating: 2 stars


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    I have had my washer 5 years and twice a year it breaks down. I have paid insurance each year since I got it. This year Dyson havn't sent me out insurence form !! does this mean as the machines been so problmatic they have abandoned me I will not replace the Dyson washer with another dyson.

  • bev bird 21st Jan 2008

    Reviewer rating: 1 stars


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    Excellent for lots of washing at one time, washes well. In the few years I have had washing machine has been fixed several times and now has broken down again. If not had so many problems would carry on using Dyson washing machine

  • bigjd66 18th Dec 2007

    Reviewer rating: 5 stars


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    I bought my Dyson CR01 six years ago.When it was 12 months old it developed a fault with the bearings, dyson replaced the machine without question.In 2005 i received a phone call from Dyson customer service stating that they were offering upgrades to the older CR01 models that would give them the improved capability of the newer designs (hardware and software upgrades). I was initially skeptical, but when I asked what the charge would be they stated it was a free service; true enough the upgrad ...

  • eyeno 28th Nov 2007

    Reviewer rating: 5 stars


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    This machine has iconic classic looks from the outset but it's not just a pretty face; its functionality is phenomenal. It's a machine that works as beautifully as it looks. I bought my Dyson CR01 nearly 7 years ago. It developed a problem after 5 years of use. The problem it had was it started leaking water from underneath the machine. I called Dyson and the engineers replaced an outlet tube that was punctured. No charge was made. The machine then developed a fault with the drums. Again I call ...

  • booster 18th Apr 2007

    Reviewer rating: 1.5 stars


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    What a waste of money this machine has been. Within 12 months of purchasing it I noticed small holes in lots of our clothes, I realised it was the machine causing the damage when I put a brand new top in to wash and it came out with 3 holes. Dyson tried to say it was bra wires causing the damage, until I pointed out I handwash my bras. They then suggested it was moths, until I pointed out moths don't eat synthetic fibres! They eventually changed the drum - guess what! 12months on and the holes a ...

  • AnnB Rank: Lance Corporal 18th Jan 2007

    Reviewer rating: 2 stars


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    Although Dyson don't make the CRO1 any more they still service them which is just as well as it breaks down thoroughly every 6 months or so. However, although it has taken up to 2 weeks for an engineer to come out they haven't yet charged and have replaced lots of bits.
    They were way too expensive when they came out and the engineer said the colours weren't popular or they would have done better - On balance I still wish we hadn't bought one as there are more reliable and effective models out t ...

  • drjojo 7th Dec 2006

    Reviewer rating: 3.5 stars


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    The Dyson CR01 washes very well and has many programmes but carrying out simple maintenance on the machine may be difficult for a disabled person.

  • paulowen 19th Jul 2006

    Reviewer rating: 1 stars


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    My Dyson CRO1 washing machine was bought in preference to a Miele with a 10 year guarantee. Obviously given with some confidence. The Dyson serviceability has been dreadful. 3 inner door handles, one new outer door, several leaks, one complete new drum assembly and another awaited. My last washing machine lasted 18 years, with 13 house moves, and it only needed a new set of motor brushes.

    The Dyson is a triumph of style over substance. Well, reliability at least. When working it's bril ...

  • daisywaisy 12th Jun 2006

    Reviewer rating: 2.5 stars


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    My Dyson CR01 breaks down every year. It takes the engineers several days at least to come out and fix

  • sandy75 3rd May 2006

    Reviewer rating: 2.5 stars


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    I adore my Dyson CR01, it does what every other machine I have had has failed to do, large loads and 1400 spin. The coin trap is invaluable to me. Yet, I have had the engineer out at least 5 times (nice man though) and had to have my original CR01 replaced and there was a fault that could not be fixed. The one I have got now has suffered a cracked inside door (probably from doing a hot wash so the man presumed) and lcd screen was becoming unreadable. Extended guarantee is £99 a year, cheap ...

  • keyhole kate 28th Feb 2006

    Reviewer rating: 2.5 stars


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    I purchased the first model of Dyson washing machine (Dyson CRO1), since then I have had the engineer out to it five times out of five years, each time it has been the gear box at fault, preventing the machine from spinning. £1,100 is a lot of money to pay for a continually faulty washer!


    Though I must say, the engineers are very good.