Holland & Barrett Reviews

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★★☆☆☆
1.8 / 5
101
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Holland and Barrett

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Latest Reviews

★★★★★

“Good online experience”

Written on: 07/05/2015 by 283Smart (1 review written)

I have ordered supplements etc several times now from Holland and Barrett online and have found them to be very quick and efficient, if a bit pricey… Read Full Review

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★☆☆☆☆

“Johna345”

Written on: 22/04/2015 by 371McGee (1 review written)

Hi there, I found your web site by the use of Google while searching for a similar matter, your site came up, it seems to be good. I've bookmarked it in my google bookmarks. cdeabbdeebeg… Read Full Review

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★★★★★

“Dorchester, Dorset Branch Holland & Barrett - Geuine...”

Written on: 18/04/2015 by pmFinch402 (1 review written)

If you go to any branch of this company in this area, go to this branch. The staff or team there, are ALL friendly, professional and know their stuff. My mother and I go in there for a variety of problems, and we can honestly say that these ladies understand us and find what we need every time. Compared to neighbouring towns where our experience was not as happy. Staff in this branch were clearly knowledgeable, and experienced. They take their time and we don't feel rushed as we have… Read Full Review

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★★☆☆☆

“Bad customer service and over priced. ”

Written on: 03/04/2015 by Itsme32144 (1 review written)

So I use to shop at h&b every other week spending up to 20£ On teas and supps. So am standing in the que for over 7 mins and a customer jumps in front of me as he was called up by the cashier. She even saw me waiting. Other than that very over priced with everything better to shop online for health items much cheaper better quality. Not recommended… Read Full Review

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★★★★★

“Quick Delivery”

Written on: 23/03/2015 by Sharpjj456 (1 review written)

I ordered a pack of Together Multi Vitamins and a pack of Together Magnesium last Friday (20/3/15) before reading all the negative reviews here so I was very concerned re my order, however, they arrived first thing this morning no problem… Read Full Review

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★★★★★

“Never had an issue?”

Written on: 27/02/2015 by Emma.B (3 reviews written)

I buy Meridians crunchy peanut butter from H&B and have never had an issue? the prices are cheap as long as you wait for an offer, which does seem to happy often. Never had a delivery not turn up and I've not had to return anything so I can't comment on the customer service… Read Full Review

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★☆☆☆☆

“Disgusting service”

Written on: 20/10/2014 by boKemp92 (1 review written)

Never order online from them. They take ages to despatch and do not allow cancellations. Customer service is non existent and their products expensive and poor in quality… Read Full Review

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★☆☆☆☆

“No goods, No delivered, No response from Holland and...”

Written on: 12/09/2014 by theydonorient (1 review written)

Ordered goods online, no goods delivered, tracking with courier says tracking number does not exist, no goods delivered, despite 5 emails as of today no response from Holland and Barrett customer service. There service is abysmal!!!! There is no way that I would trust placing another order with them… Read Full Review

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★★★★☆

“Fluctuating Prices”

Written on: 21/08/2014

I have used the online service for a number of years and have no complaints about service or delivery. What really annoys me is that they can't decide what to charge or is it a case of lets rip off the customer. Taking Pitted Prunes as an example, the price fluctuates from month to month… Read Full Review

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★☆☆☆☆

“CUSTOMER SERVICES DO NOT EXIST”

Written on: 21/06/2014 by Hope206 (1 review written)

I'd have given a negative review for this brand if I could!!! … Read Full Review

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★★☆☆☆

“Poor customer service”

Written on: 15/06/2014

I have used Holland and Barrett several times over the past 2 years and have found that the staff really need to improve their people skills. The two stores I have used are at Cribbs Causeway Bristol and Yate. The staff appear unfriendly, uncommunicative, unsmiling and disinterested.Perhaps H&B need to train their staff to be more people friendly… Read Full Review

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★★★★★

“Top job”

Written on: 14/06/2014 by ManuelJenkins (1 review written)

I always take online reviews with a pinch of salt but after ordering of H&B the other day and then stumbling on here I got a bit worried. Anyway.. I ordered at 4pm on Tuesday evening and left it at that after receiving the confirmation email. Got up on Wednesday morning to find out that the order had already been pasted onto Hermes for deliver (Must have been processed straight away or Hermes must pick up on an evening collection from the ware house). Got another on today (Thursday) morning… Read Full Review

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★☆☆☆☆

“Online Sales a Joke”

Written on: 29/05/2014

I ordered from the Holland and Barrett website after the store not having the product i was looking for. After placing my order I received a confirmation email informing me I should have the product within 4 working days. 9 working days later and i still have not received the product. After contacting customer service they told me they were not sure why my order had not been dispatched and would look into it, took my number and promised to ring back the following morning. At the end of the day… Read Full Review

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★☆☆☆☆

“Appalling lack of customer service,.with complaints...”

Written on: 24/05/2014

I bought 9 packets of Barenaked Noodles online from H&B recently. The product needs cool dry storage, but not refridgeration, yet within 3 weeks the contents of 1 pack in its sealed plastic bag had completely dissolved into a creamy 'soup'. I contacted The Service Dept using their on-line complaints procedure, 3 times I complained but they did not reply. I therefore wrote to their Head Office (I obtained proof of posting from the PO), still no reply. Any retailer selling food has a… Read Full Review

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★★☆☆☆

“Nasty lady in Richmond Upon Thames Holland & Barrett”

Written on: 16/05/2014 by Christina101 (1 review written)

I've been a regular in Richmond Upon Thames Holland & Barrett up until now. I went in and had a hassle with the shopping baskets. Stupid shopping baskets were stuck together pretty firmly. I really don't understand why they insist on doing that. Needless to say after much struggle I got the shopping baskets separated. The one wound up on the floor making a noise. I was greeted with a frosty glare from this 'new' sales assistant. When it came to paying I got asked 'Are you finally finished… Read Full Review

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★☆☆☆☆

“A shame it is not available to rate it with no stars...”

Written on: 11/05/2014 by 340Campbell (1 review written)

So where do I start? In the beginning of April I decided to place an order online for Holland&Barrett, nothing special really, few gluten-free snacks, a soap, some vitamins, as I have experienced that most of the stores do not have some items listed online. Before placing my ordered I changed my address too,since I moved a few months ago. Then the troubles started: the receipt I got stated that my order was going to my old address, although I have changed it. The same evening I sent an email… Read Full Review

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★☆☆☆☆

“Johne629”

Written on: 09/05/2014 by Simeon1950 (1 review written)

Im grateful for the blog article.Much thanks again. Cool. aegededcddef… Read Full Review

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★☆☆☆☆

“Johnc196”

Written on: 02/05/2014 by MckennaLancaster473 (1 review written)

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★☆☆☆☆

“Johnc57”

Written on: 02/05/2014 by Driscollmq469 (1 review written)

Link exchange is nothing else but it is simply placing the other persons web site link on your page at proper place and other person will also do same for you. fakeeageckdb… Read Full Review

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★☆☆☆☆

“Customers don't seem to matter”

Written on: 24/04/2014 by ErnestoAlmeria (1 review written)

I ordered from Holland & Barret but did not receive a confirmation. I chased them after nearly three weeks. They said they no longer did this item and immediately refunded the money. The email was anonymous, and they did not offer any alternative. They had taken my money and did not bother to make contact. I emailed to complain about their service and ask them exactly when they would have refunded me if I had not chased them. They never replied. The inference is that they cared nothing for… Read Full Review

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