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Written on: 11/08/2009
I agree with the level (or non level) of customer service that Samsung displays. I bought a $3,000 fridge back in February, top of the line bottom freezer, French door, blah blah blah. Got the product home and everything was great for about the first 5-6 months. Then a noise appeared a whining noise, building pressure and then it would release. I went to Samsung's online customer service followed procedure and they initiated a service call to my house. The tech that came out stated that the… Read Full Review
Written on: 08/11/2008 by Heiner Langhein (1 review written)
Samsung SRS2029CVW freezer compartments awkward size, eventually ice water stops working, then ice cubes stop being produced, then the whole unit stops working properly (temperature rises without being shown on displays - switch off, then on again makes the unit work again for about 3 hours, until it needs another manual reset)… Read Full Review
Written on: 11/09/2006 by carmy (1 review written)
My Samsung SRS2029CVW fridge freezer doesn't work, and I have been waiting for over 2 weeks for a replacement. The service is bad!… Read Full Review