Written on: 26/06/2013 by dalc
i bought this fridge/freezer 5 months ago and it has already broken ,called hotpoint they are not interested, they said they will only fix the problem which is ice build up on the fan and the back panel. the engneer said this was manufacturer's fault eventhough the problem is fixed but it can happen again. the hotpoint are not taking any liability. i'm so stressed as their customer service is probably the world's worst one. IF YOU THINKING TO BUY HOTPOINT PLEASE THINK AGAIN. I WOULD NEVER... (read more)
Written on: 25/04/2013
The freezer door and right hand side panel have numerous tiny rust spots, rendering the item disgusting to look at. Hotpoint are not interested, and as the colour is linen I cannot replace the door easily as the colour is obsolete. I also have a linen colour Hotpoint washer/dryer and I have had a lot of problems with this as well. I would never, ever buy anything Hotpoint again, and would never recommend to anyone. (read more)
Written on: 12/09/2012
THE DOOR OF MY HOTPOINT FRIDGE START TO RUST LIKE SMALL DOT.SPECIALLY BOTTOM ONE. I DONT KNOW WHY. AND I DONT WANT IT TO LOOK OLD IN MY KITCHEN, I AM VERY HAPPY THE CAPACITY USE AND PERFORMANCE. ARE THERE ANY WAY THAT I CAN SPRAY PAINT TO COVER THIS. I FEEL VERY SAD (read more)
Written on: 29/05/2012 by captray (2 reviews written)
We had this freezer from new for 5 years and we expected better from Hotpoint. We were experiencing problems from the start and was told that it was our fault for opening the fridge door! But it was under warranty so we took the repair Three visits from a repair guy and he replaced for free a part from Hotpoint. There must a have been a design fault from the start. The fridge freezer worked well for 4 years. It has now officially died. The fridge does not work and the freezer is running a... (read more)
Written on: 03/05/2012 by leftcold
We could paper a room with the receipts we've had from repairing this awful appliance. It makes loud 'cracking' noises and loud shuddering bangs from the base which the last repair man said was the motor hitting the side of the freezer.It started the day we bought it but stupidly as it was under warranty, instead of asking for a replacement we were talked into keeping it as it was covered.At last we can afford to dump it and buy a new one.We would NEVER buy another Hotpoint appliance. If... (read more)
Written on: 14/05/2011
I have had my freezer 8yrs have never had any reason to complain,NO iceing up,NO broken draws,NO broken shelving & we do put alot of weight on them,temperature stays consistant,NO leakages,over all has served us well.lucky me. (read more)
Written on: 03/02/2011
We owned this machine for six years and were so disappointed with it. From day one it made loud cracking noises which didn't sound right. The bottom compartment of the freezer regularly iced up and as a separate problem, the unit kept leaking water into the floor.
A week ago it stopped working and frankly we were delighted to see the back of it. We chose a different manufacturer. (read more)
Written on: 14/12/2010
I have had the FFA90 for 8 years from new not a single problem, only replaced 2 light bulbs in 8 yrs. I think it is now close to its working life. Icing up in the freezer at the bottom, defrosting. I am not sure if I will get it repaired. Its been worth every penny. (read more)
Written on: 18/10/2010
Bought this freezer got it delivered didn,t work ! Waited 2wks for repair ! Has constantly had fluctuations of temperature freezer constantly has water and ice in drawers with drainage hole blocked with ice. Independant engineer verbal report that there is a design fault with freezer causing water not to drain away thus always ending up frozen but getting hotpoint to admit fault would be very difficult. Fed up throwing money away on repairs never never again will I buy hotpoint.Wished had... (read more)
Written on: 04/09/2010
I bought this fridge Freezer(FFA90),it was ok for a while then it will release loud cracking sounds at regular intervals,and this is meant to be frost free,but it keeps freezing the excess water under the storage racks,very annoying.I have to keep mopping the floor every day,due to water leakage.I will not buy another HOTPOINT again. (read more)
Written on: 30/06/2010
I am amazed at the reviews where people are saying "Had from new then 3 months in, leaking, icing up..." Get it repaired under warranty!! I did. Not had any problems since. It has come with 12 months all in warranty and parts only for the remaining 4 years. However, the repair was so quick, Hotpoint let me have the repair for free.
I have not had to replace ANYTHING within the fridge.
Yeah, it's been okay and fridge like and done it's job. (read more)
Written on: 12/03/2010
I've had this Fridge Freezer since 2002 and it has worked brilliantly. Over the past 8 years, I have had to replace the bottle shelf and the salad drawers have recently cracked (due to overfilling on my part). Other than that I really can't complain about this appliance at all. I am now replacing it due to kitched refitment but otherwise I'd have kept it. Maybe newer versions are not built as well? (read more)
Written on: 24/02/2010
Was ok for about 9 months, then it started getting noisy, loud bangs!. (read more)
Written on: 02/12/2009
Exactly the same as most previous comments. Poor quality materials, cracked drawer runners, broken shelves, constant icing up and/or pools of water on floor. No nearly 5 years old it keeps deciding to to stop working. switch off and on again, works foe a day or two then stops again.
Will never buy Hotpoint again also had bad experience with a Hotpoint washing machine before. (read more)
Written on: 19/11/2009 by davethorn (1 review written)
found up the dump very cheap cost nothing. works fine very quite cant complain (loves it!!!) (read more)
Written on: 27/10/2009
Had this product for 5 years now its duff should last longer than this .
Very dissapointed.WUOLD NOT BUY ANOTHER HOTPOINT PRODUCT.
Not value for money. (read more)
Written on: 06/08/2009
Why on earth did I spend so much money on this thing (Hotpoint FFA90)when all it does is cause me grief.
The capacity is really good but now it's just more room for ice to form. Everything in my fridge (yes, the fridge, not the freezer)is frozen rock solid - milk, eggs, lettuce, everything - and I'm fed up of wasting so much stuff.
I would have loved to have been told that this frost free unit builds ice like no tomorrow in the bottom of the freezer, with an expedition akin to Mount... (read more)
Written on: 11/07/2009
Bought this Hotpoint FFA90 25 months ago. I have replaced the milk drawer already, the fruit & veg drawers twice!, & the light bulb twice. Just after replacing these spares, the motor packed up.
I am insured for food loss, but I will never, never buy a Hotpoint again.
I have had the unpleasant task of disposing of smelly fish, mouldy meat and sour soup as I cook & shop to freeze, as a single working mum. I have to arrange disposal of this item from a lower ground kitchen. (read more)
Written on: 29/06/2009 by antony sheehan (1 review written)
Hotpoint FFA90 is very noisy, should be frost free, always water on floor, skin inside breaking off. (read more)
Written on: 26/06/2009 by boriscat2 (1 review written)
I agree with all reviews previously written, the Hotpoint FFA90 is noisy, frost build up blocks fan broken draws broken draw runners I wish I had not bought this when it was 3 months old. Now 5 years on I am looking for something else the fridge seems to have packed up. I will buy anything from hotpoint (read more)
Written on: 21/06/2009
Always having problems trying to control the Hotpoint FFA90 temperature and fed up with forking out well over £100 a time to get an engineer out to sort this problem. (read more)
Written on: 03/06/2009
Same overall problems with the Hotpoint FFA90 for us: fragile interior, cracked door shelves,cracked salad baskets,cracked freezer runners; ice build up stopping fridge working and subsequent call out fee and "defrost it" advice. Now freezer packed up. Only 4 years old. Am off to buy ANYTHING that ISN'T Hotpoint! (read more)
Written on: 01/06/2009 by Gjin Pepa
Frozen fridge and warm frezer, but ice building quickly on freezer walls. Hotpoint FFA90 did not work properly since first day. (read more)
Written on: 22/05/2009 by katie1 (1 review written)
The Hotpoint FFA90 is the worst fridge freezer ever, noisy and unreliable, the fridge regularly (aprox every 4 weeks) would go off and stay like that for 48 hrs, while the freezer would still be working fine. every now and again it would sound like a plane taking off in the kitchen for days on end we have now bought a bosch and are having the hotpoint taken away even tho it still works, I wouldnt wish it on anyone, in fact we are apying Argos to take it away lol! (read more)
Written on: 10/04/2009 by chunkie2112 (1 review written)
Do not buy this fridge at any price ,It will cost you in the long run. Every thing about this fridge/freezer is bad, flimsy plastic containers eventually crack and break bottle shelf cannot support the weight of full bottles and will eventually break smashing to the floor when you open the door about £25.00 to replace. Freezer drawer stops break off under the weight of the half filled drawers,Salad bins break if not supported about £17.50 each to replace more if bought from Hotpoint need ... (read more)
Written on: 17/03/2009 by rockercrocker
my Hotpoint FFA90 starting rusting on the outside of the door from the bottom up. It is now entirely covered with rust marks.
looks like it is coming through from the inside.
not very happy about this, but is now out of warranty (read more)
Written on: 01/03/2009
Excellent energy efficiency, which is easily adjusted on the front display. Lots of space inside both sections. Milk tray broke after a year but we have been overfilling it. Hotpoint FFA90 is a good fridge freezer that adds space in height so you dont need to burden the kitchen with an unsightly 'American style' fridge freezer. (read more)
Written on: 06/12/2008 by norwich (1 review written)
This Hotpoint FFA90 creaks, fridge goes warm, freezer box replaced plus top pcb new insulation constant, ice build up in freezer, thermistors built into body of fridge /freezer cannot be accessed poor design hotpoint attended about ten visits under extended service guarantee could not solve problems eventually have new replacement hotpoint ff200ep 4 months old guess what that has gone wrong fridge getting warm awaiting parts even this has modifications done prior to delivery the hotpoint... (read more)
Written on: 30/10/2008
Very loud bangs and cracks from my Hotpoint FFA90. When you unpack it there is a sheet of paper telling you noises are "normal". No-one would buy this product if they could hear the level of noise in advance. The cracks make you think someone has hit your window with a stone.
The tray for milk cartons broke.
Lots of ice forms under the bottom freezer drawer and puddles form on the floor in front of the fridge and our wooden floor is starting to buckle.
I will not buy Hotpoint again. (read more)
Written on: 28/09/2008 by Theseus
Our Hotpoint FFA90 went wrong just within guarantee period, repaired, then went wrong a month later and yes, you've guessed it, outside guarantee period. This resulted in huge call-out bill and Hotpoint refused to pay up on insurance for lost food. Now it has failed completely and as I write this am looking for a new Fridge/Freezer from another manufacturer! Drawers also break far too easily. (read more)
Written on: 09/09/2008 by polardonkey
Bought this Hotpoint FFA90 expecting it to last 10 years+ like my last hotpoint but was sadly mistaken. Salad trays and door handle broken on arrival but replaced by hotpoint. Since then I have had to replace both the salad trays and the milk tray in the door. The inside of the fridge is cracked in several places but we have never damaged it and now the floor fills up daily with a large puddle of water and the freezer is full of ice. AVOID. (read more)
Written on: 29/08/2008
Received this Hotpoint FFA90 from a friends relative second-hand, had it for a week before reading the other reviews.
I know the fridge/freezer is at least 5 years old and they did not experience any problems at all with it, there are no rust marks or damage to any part of it and apart from the noise (which i`m still getting used to) it seems to be ok. (read more)
Written on: 25/08/2008 by landrover man
The Hotpoint FFA90 us a noisy fridge freezer and it does not work! engineer came out and said it needs defrosting it's a frost free,did as was asked still not working ,drawers break ,bangs and creaks continually; exspensive repairs afraid mines going into the skip and will be buying foreign from now on. (read more)
Written on: 16/07/2008
Very disappointed in the quality of the Hotpoint FFA90 fridge/freezer, other models have lasted 10 or more years, no problems. I had independent engineer come out and he said that the 'drain' had got blocked up with ice and therefore affected the efficiency or even its ability to function. (Design fault?). We have switched it off overnight and at the engineers return he told me that it had cleared itself. However 6hours later I am still waiting for it to reach a cold temperature, is this... (read more)
Written on: 11/06/2008 by nema
My Hotpoint FFA90 makes a very high, VERY noisy. There are loud bangs, cracks and roaring noises. It has flimsy shelving. It has started roaring all the time now. Many times we have been woken up the loud bangs, which the manual says are normal as things cool down and warm up, surely a fridge can do that without waking up the neighbours. Don't buy it if you have a choice (read more)
Written on: 14/05/2008 by wistawosta (1 review written)
I live in and bought this ffa90 hotpoint fridge freezer in geelong victoria australia , i bought this fridge as second hand in a store in geelong called dec (discount electrical wharehouse) i had never seen this brand in australia before ,there was a small amount of rust showing on the lower part of the fridge door other than that it looked as new . i asked where it had come from he did not know the history just said the were second hand and all had been checked over ,my wife and i... (read more)
Written on: 10/04/2008 by pawzag
Noisy, grumbles and cracks, bangs REALLY loud!
Stops working on a monthly basis needing best 48 hours defrost
Problems with defrost, needs defrosted every month! So not as frost-free as they say.
Engineers called of on the day if repair or awaiting spare parts for 5 months since the last call, and this is a 3rd call since two years ago!
I was even advised that the quality of their products at present is not as good as before hence there is so many issues with them! Pity I was not told that... (read more)
Written on: 08/03/2008
Hotpoint repairs are expensive despite free parts for first 5 years. Have had Hotpoint in the past and have always found them to be reliable but all our Hotpoint appliances bought in the last 4 years have been totally unreliable. (read more)
Written on: 22/02/2008 by Ptitmus (1 review written)
Well what can I say - apart from the noise aspect that I have learned to live with over the past 4 years, the door shelf clip broke that the milk bottles were stored in, the salad crisper drawers have cracked, the runners for the drawers in the freezer have cracked to show the insulation. It started to accumulate ice under the bottom freezer drawer that needed scrapping out weekly so I called in Hotpoint - The engineer came out and declared it uneconomical to repair so I am now waiting for... (read more)
Written on: 19/11/2007 by cdp
Purchased original FFA90 for 499.00 from Comet, no Hotpoint back up because of this it was up to Comet. Internal skin in freezer cracked where drawers slid in and out. Stopped working when 6 months old writing off all the contents of the freezer, the fancy alarm system never indicated any problem. Umpteen call outs, engineer said design fault and that the freezer was unrepairable so wrote it off with a red sticker. Replaced a month later (no fridge or freezer for this time) now selling at ... (read more)
Written on: 10/11/2007 by Ghostman (1 review written)
Nothing good to say about the company Hotpoint at all.
Don't waste your money buying this rubbish look for a better company.
Indesit, Ariston, Hotpoint e Scholt s are the same company as are many others.. (read more)
Written on: 01/11/2007 by khal (1 review written)
The Hotpoint FFA90 looks good and has plenty of space but it makes too much noise. We thought we had rats and had pest control out only to find when we moved the fridge freezer forward to look under the floor boards the damn thing started making noises like something was trying to escape from it. Very noisy. Would not recommend. (read more)
Written on: 12/06/2007 by ibirch1 (1 review written)
This is suppose to be a frost free fridge freezer, yet every 6-12 months the back panel of the freezer needs removing and defrosting. This is quite easy to do providing you have a TORXs screwdriver set. This is to remove the large amounts of ice that builds up around the fan an starts to make even more noise than ever. The hole to the evaporation tray constantly fills with water and surprise surprise being in a freezer it freezes up and then the freezer starts leaking. On a good day when its... (read more)
Written on: 02/11/2006 by Heny (1 review written)
We have had ours for almost two years, and it is beginning to cause endless problems. As other reviewers have stated, the noise from the fridge is diabolical, and ranges from low whirring at best to an awful, very loud boy racers Nova at worst. Surprise, surprise, this only started happening three weeks after the one year warranty. Now, approaching its second birthday, the Hotpoint FFA90 fridge freezer stops working periodically, and only starts again once the temperature is changed. Failure... (read more)
Written on: 09/09/2006 by vocman (1 review written)
Purchased the FFA90 13 months ago. 3 weeks after 12 month warranty the fridge began to warm up. The engineer ( £89-£98 call out ) informs my wife that the freezer liner has split and of course this is unrepairable. We can purchase insurance from them to replace new for old @ £14 per month.
Poor quality or what?????!!!!! (read more)
Written on: 07/07/2006 by automatic (3 reviews written)
We purchased the Hotpoint FFA90 in August 2003, it is very noisy, it creaks, moans and bangs! At times it sounds as though some noisy spirit possesses it, but we are fortunate the kitchen is away from the rest of the house, so it doesn't effect normal living, i.e. sleeping, watching TV, listening to music etc!
My main concern is not about the noise, but something VERY DANGEROUS, which Hotpoint customer service doesn't give a damn about.
The milk-shelf on the upper fridge compartment is a... (read more)
Written on: 06/06/2006 by sifly (1 review written)
The Hotpoint FFA90 fridge freezer is fine. Lots of space and the freezer draws are nice and deep.
However, the customer service at Hotpoint is diabolical if anything needs fixing. Although you get "free replacement parts for up to 5 years", it costs £96 for an Hotpoint specialist to come out and check out the problem.
After 14 months of buying it, the fan on our one started making a terrible noise. We were told it was due to not defrosting the freezer as ice had built up in the fan. The... (read more)
Written on: 03/11/2005 by sarjan
I wish we had never brought the Hotpoint FFA90 fridge freezer. We wasted our money. We were beset with problems from day one - freezer not working, chemical leaking from the fridge, unacceptable noise level, engineer wait and fix time is so slow!!.
We have just dumped our fridge (less than a year old). Our new fridge has not given us one problem, and it is so quiet that we can not even tell it is on!!
I will never touch any Hotpoint product in the future.!!! (read more)
Written on: 14/09/2005 by dfrith (1 review written)
The shelf supports on the internal side panel of the Hotpoint FFA90 fridge freezer break easily, and reveal the foam insulation. Not well made at all. (read more)
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