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Average Ratings
Ease of Use5.1/10
Durability1.7/10 Based on 11 ratings
Style6/10
Service & Support1.2/10 Based on 7 ratings
Value for Money1.2/10
Reviewer Rating1.4/10
Overall Rating1.4/10 Based on 20 ratings
0% Recommended0 out of 19 Reviews
Type: Bottom Freezer, Total Volume: 9.64 cu. ft. / 273 liter, Door Opens to Left and Right, Efficiency: A
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19- Hotpoint FFA90 Reviews

  • Full review by
    Guest.
    on 16th Jul 2008


    User Rating : 0
    Respect : 0

    Good Points: Are there any? Oh yes it looks pretty.

    Bad Points: Leaking water out for ages, now it seems it is completely worn out after only 3 years, lost £70 worth of food, Hotpoint Service Centre want over £100 for engineer just to come out! That is with no guarantee of being able to repair, no guarantee of any repair done, same service charge every time engineer comes out. And to compound the injury gave me the option of service plan at £15 per month for 10 months. May as well buy new freezer, but not Hotpoint or Indesit (also have hotpoint washer/dryer, that is equally as poor quality).

    General comments: Very disappointed in the quality of the Hotpoint FFA90 fridge/freezer, other models have lasted 10 or more years, no problems. I had independent engineer come out and he said that the 'drain' had got blocked up with ice and therefore affected the efficiency or even its ability to function. (Design fault?). We have switched it off overnight and at the engineers return he told me that it had cleared itself. However 6hours later I am still waiting for it to reach a cold temperature, is this normal I wonder?
    Guest.'s review and ratings
    | 194 words

  • Review by
    nema
    on 11th Jun 2008


    User Rating : 0
    Respect : 0

    My Hotpoint FFA90 makes a very high, VERY noisy. There are loud bangs, cracks and roaring noises. It has flimsy shelving. It has started roaring all the time now. Many times we have been woken up the loud bangs, which the manual says are normal as things cool down and warm up, surely a fridge can do that without waking up the neighbours. Don't buy it if you have a choice
    nema's full review
    | 75 words

  • Review by
    wistawosta Rank: Lance Corporal
    expert review Expert Review
    on 14th May 2008


    User Rating : 3
    Respect : +1

    I live in and bought this ffa90 hotpoint fridge freezer in geelong victoria australia , i bought this fridge as second hand in a store in geelong called dec (discount electrical wharehouse) i had never seen this brand in australia before ,there was a small amount of rust showing on the lower part of the fridge door other than that it looked as new . i asked where it had come from he did not know the history just said the were second hand and all had been checked over ,my wife and i were im ...
    wistawosta's full review
    | 702 words

  • Review by
    pawzag
    on 10th Apr 2008


    User Rating : 0
    Respect : 0

    Noisy, grumbles and cracks, bangs REALLY loud! Stops working on a monthly basis needing best 48 hours defrost Problems with defrost, needs defrosted every month! So not as frost-free as they say. Engineers called of on the day if repair or awaiting spare parts for 5 months since the last call, and this is a 3rd call since two years ago! I was even advised that the quality of their products at present is not as good as before hence there is so many issues with them! Pity I was not told that bef ...
    pawzag's full review
    | 216 words

  • Review by
    Guest.
    on 8th Mar 2008


    User Rating : 0
    Respect : 0

    Hotpoint repairs are expensive despite free parts for first 5 years. Have had Hotpoint in the past and have always found them to be reliable but all our Hotpoint appliances bought in the last 4 years have been totally unreliable.
    Guest.'s full review
    | 96 words

  • Review by
    Ptitmus
    on 22nd Feb 2008


    User Rating : 4
    Respect : 0

    Well what can I say - apart from the noise aspect that I have learned to live with over the past 4 years, the door shelf clip broke that the milk bottles were stored in, the salad crisper drawers have cracked, the runners for the drawers in the freezer have cracked to show the insulation. It started to accumulate ice under the bottom freezer drawer that needed scrapping out weekly so I called in Hotpoint - The engineer came out and declared it uneconomical to repair so I am now waiting for my r ...
    Ptitmus's full review
    | 152 words

  • Review by
    cdp
    on 19th Nov 2007


    User Rating : 0
    Respect : 0

    Purchased original FFA90 for 499.00 from Comet, no Hotpoint back up because of this it was up to Comet. Internal skin in freezer cracked where drawers slid in and out. Stopped working when 6 months old writing off all the contents of the freezer, the fancy alarm system never indicated any problem. Umpteen call outs, engineer said design fault and that the freezer was unrepairable so wrote it off with a red sticker. Replaced a month later (no fridge or freezer for this time) now selling at 299. ...
    cdp's full review
    | 195 words

  • Review by
    Ghostman
    on 10th Nov 2007


    User Rating : 0
    Respect : 0

    Nothing good to say about the company Hotpoint at all. Don't waste your money buying this rubbish look for a better company. Indesit, Ariston, Hotpoint e Scholt s are the same company as are many others..
    Ghostman's full review
    | 82 words

  • Review by
    khal
    on 1st Nov 2007


    User Rating : 1
    Respect : 0

    The Hotpoint FFA90 looks good and has plenty of space but it makes too much noise. We thought we had rats and had pest control out only to find when we moved the fridge freezer forward to look under the floor boards the damn thing started making noises like something was trying to escape from it. Very noisy. Would not recommend.
    khal's full review
    | 61 words

  • Review by
    ibirch1
    on 12th Jun 2007


    User Rating : 0
    Respect : 0

    This is suppose to be a frost free fridge freezer, yet every 6-12 months the back panel of the freezer needs removing and defrosting. This is quite easy to do providing you have a TORXs screwdriver set. This is to remove the large amounts of ice that builds up around the fan an starts to make even more noise than ever. The hole to the evaporation tray constantly fills with water and surprise surprise being in a freezer it freezes up and then the freezer starts leaking. On a good day when its all ...
    ibirch1's full review
    | 266 words

  • Review by
    Heny
    on 2nd Nov 2006


    User Rating : 3
    Respect : 0

    We have had ours for almost two years, and it is beginning to cause endless problems. As other reviewers have stated, the noise from the fridge is diabolical, and ranges from low whirring at best to an awful, very loud boy racers Nova at worst. Surprise, surprise, this only started happening three weeks after the one year warranty. Now, approaching its second birthday, the Hotpoint FFA90 fridge freezer stops working periodically, and only starts again once the temperature is changed. Failure to ...
    Heny's full review
    | 135 words

  • Review by
    vocman
    on 9th Sep 2006


    User Rating : 4
    Respect : 0

    Purchased the FFA90 13 months ago. 3 weeks after 12 month warranty the fridge began to warm up. The engineer ( £89-£98 call out ) informs my wife that the freezer liner has split and of course this is unrepairable. We can purchase insurance from them to replace new for old @ £14 per month. Poor quality or what?????!!!!!
    vocman's full review
    | 58 words

  • Review by
    automatic Rank: Lance Corporal
    on 7th Jul 2006


    User Rating : 0
    Respect : 0

    We purchased the Hotpoint FFA90 in August 2003, it is very noisy, it creaks, moans and bangs! At times it sounds as though some noisy spirit possesses it, but we are fortunate the kitchen is away from the rest of the house, so it doesn't effect normal living, i.e. sleeping, watching TV, listening to music etc! My main concern is not about the noise, but something VERY DANGEROUS, which Hotpoint customer service doesn't give a damn about. The milk-shelf on the upper fridge compartment is a l ...
    automatic's full review
    | 443 words | 1 comment added.

  • Review by
    sifly
    on 6th Jun 2006


    User Rating : 3
    Respect : 0

    The Hotpoint FFA90 fridge freezer is fine. Lots of space and the freezer draws are nice and deep. However, the customer service at Hotpoint is diabolical if anything needs fixing. Although you get "free replacement parts for up to 5 years", it costs £96 for an Hotpoint specialist to come out and check out the problem. After 14 months of buying it, the fan on our one started making a terrible noise. We were told it was due to not defrosting the freezer as ice had built up in the fan. The ...
    sifly's full review
    | 203 words

  • Review by
    sarjan
    on 3rd Nov 2005


    User Rating : 1
    Respect : 0

    I wish we had never brought the Hotpoint FFA90 fridge freezer. We wasted our money. We were beset with problems from day one - freezer not working, chemical leaking from the fridge, unacceptable noise level, engineer wait and fix time is so slow!!. We have just dumped our fridge (less than a year old). Our new fridge has not given us one problem, and it is so quiet that we can not even tell it is on!! I will never touch any Hotpoint product in the future.!!!
    sarjan's full review
    | 86 words

  • Review by
    dfrith
    on 14th Sep 2005


    User Rating : 3
    Respect : 0

    The shelf supports on the internal side panel of the Hotpoint FFA90 fridge freezer break easily, and reveal the foam insulation. Not well made at all.
    dfrith's full review
    | 37 words

  • Review by
    campbg
    on 14th Sep 2005


    User Rating : 0
    Respect : 0

    I have had nothing but problems with the Hotpoint FFA90 Fridge/Freezer. It has been very unreliable, and the cost of an engineer from Hotpoint to repair any faults after 2 years is a minimum of £149! I think it is disgusting that having spent over £400 on this fridge/freezer in August 2003, we are having to replace it after 2 years due to the number of problems we have had.
    campbg's full review
    | 67 words

  • Review by
    pat27r
    on 11th Aug 2005


    User Rating : 1
    Respect : 0

    The Hotpoint FFA90 is not good for repairs, 13 days for fitter to come.
    pat27r's full review
    | 36 words

  • Review by
    maralyncurson Rank: Lance Corporal
    on 11th Jan 2005


    User Rating : 3
    Respect : 0

    I contacted Hotpoint regarding the problems with the Hotpoint FFA90 who blamed Currys for selling me the appliance and said it was Currys duty to tell me the appliance would be noisy. Also they say this is normal. I personally don't think any appliance should be this noisy and appliances should carry a noise level review.
    maralyncurson's full review
    | 113 words


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