Written on: 26/06/2013 by dalc (1 review written)
i bought this fridge/freezer 5 months ago and it has already broken ,called hotpoint they are not interested, they said they will only fix the problem which is ice build up on the fan and the back panel. the engneer said this was manufacturer's fault eventhough the problem is fixed but it can happen again. the hotpoint are not taking any liability. i'm so stressed as their customer service is probably the world's worst one. IF YOU THINKING TO BUY HOTPOINT PLEASE THINK AGAIN. I WOULD NEVER BUY… Read Full Review
Written on: 25/04/2013
The freezer door and right hand side panel have numerous tiny rust spots, rendering the item disgusting to look at. Hotpoint are not interested, and as the colour is linen I cannot replace the door easily as the colour is obsolete. I also have a linen colour Hotpoint washer/dryer and I have had a lot of problems with this as well. I would never, ever buy anything Hotpoint again, and would never recommend to anyone… Read Full Review
Written on: 12/09/2012
THE DOOR OF MY HOTPOINT FRIDGE START TO RUST LIKE SMALL DOT.SPECIALLY BOTTOM ONE. I DONT KNOW WHY. AND I DONT WANT IT TO LOOK OLD IN MY KITCHEN, I AM VERY HAPPY THE CAPACITY USE AND PERFORMANCE. ARE THERE ANY WAY THAT I CAN SPRAY PAINT TO COVER THIS. I FEEL VERY SAD… Read Full Review
Written on: 29/05/2012 by captray (2 reviews written)
We had this freezer from new for 5 years and we expected better from Hotpoint. We were experiencing problems from the start and was told that it was our fault for opening the fridge door! But it was under warranty so we took the repair Three visits from a repair guy and he replaced for free a part from Hotpoint. There must a have been a design fault from the start. The fridge freezer worked well for 4 years. It has now officially died. The fridge does not work and the freezer is running a bit… Read Full Review
Written on: 03/05/2012 by leftcold (1 review written)
We could paper a room with the receipts we've had from repairing this awful appliance. It makes loud 'cracking' noises and loud shuddering bangs from the base which the last repair man said was the motor hitting the side of the freezer.It started the day we bought it but stupidly as it was under warranty, instead of asking for a replacement we were talked into keeping it as it was covered.At last we can afford to dump it and buy a new one.We would NEVER buy another Hotpoint appliance. If anyone… Read Full Review
Written on: 14/05/2011
I have had my freezer 8yrs have never had any reason to complain,NO iceing up,NO broken draws,NO broken shelving & we do put alot of weight on them,temperature stays consistant,NO leakages,over all has served us well.lucky me… Read Full Review
Written on: 03/02/2011
We owned this machine for six years and were so disappointed with it. From day one it made loud cracking noises which didn't sound right. The bottom compartment of the freezer regularly iced up and as a separate problem, the unit kept leaking water into the floor.
A week ago it stopped working and frankly we were delighted to see the back of it. We chose a different manufacturer… Read Full Review
Written on: 14/12/2010
I have had the FFA90 for 8 years from new not a single problem, only replaced 2 light bulbs in 8 yrs. I think it is now close to its working life. Icing up in the freezer at the bottom, defrosting. I am not sure if I will get it repaired. Its been worth every penny… Read Full Review
Written on: 18/10/2010
Bought this freezer got it delivered didn,t work ! Waited 2wks for repair ! Has constantly had fluctuations of temperature freezer constantly has water and ice in drawers with drainage hole blocked with ice. Independant engineer verbal report that there is a design fault with freezer causing water not to drain away thus always ending up frozen but getting hotpoint to admit fault would be very difficult. Fed up throwing money away on repairs never never again will I buy hotpoint.Wished had read… Read Full Review
Written on: 04/09/2010
I bought this fridge Freezer(FFA90),it was ok for a while then it will release loud cracking sounds at regular intervals,and this is meant to be frost free,but it keeps freezing the excess water under the storage racks,very annoying.I have to keep mopping the floor every day,due to water leakage.I will not buy another HOTPOINT again… Read Full Review
Written on: 30/06/2010
I am amazed at the reviews where people are saying "Had from new then 3 months in, leaking, icing up..." Get it repaired under warranty!! I did. Not had any problems since. It has come with 12 months all in warranty and parts only for the remaining 4 years. However, the repair was so quick, Hotpoint let me have the repair for free.
I have not had to replace ANYTHING within the fridge.
Yeah, it's been okay and fridge like and done it's job… Read Full Review
Written on: 12/03/2010
I've had this Fridge Freezer since 2002 and it has worked brilliantly. Over the past 8 years, I have had to replace the bottle shelf and the salad drawers have recently cracked (due to overfilling on my part). Other than that I really can't complain about this appliance at all. I am now replacing it due to kitched refitment but otherwise I'd have kept it. Maybe newer versions are not built as well?… Read Full Review
Written on: 24/02/2010
Was ok for about 9 months, then it started getting noisy, loud bangs!… Read Full Review
Written on: 02/12/2009
Exactly the same as most previous comments. Poor quality materials, cracked drawer runners, broken shelves, constant icing up and/or pools of water on floor. No nearly 5 years old it keeps deciding to to stop working. switch off and on again, works foe a day or two then stops again.
Will never buy Hotpoint again also had bad experience with a Hotpoint washing machine before… Read Full Review
Written on: 19/11/2009 by davethorn (1 review written)
found up the dump very cheap cost nothing. works fine very quite cant complain (loves it!!!)… Read Full Review
Written on: 27/10/2009
Had this product for 5 years now its duff should last longer than this .
Very dissapointed.WUOLD NOT BUY ANOTHER HOTPOINT PRODUCT.
Not value for money… Read Full Review
Written on: 06/08/2009
Why on earth did I spend so much money on this thing (Hotpoint FFA90)when all it does is cause me grief.
The capacity is really good but now it's just more room for ice to form. Everything in my fridge (yes, the fridge, not the freezer)is frozen rock solid - milk, eggs, lettuce, everything - and I'm fed up of wasting so much stuff.
I would have loved to have been told that this frost free unit builds ice like no tomorrow in the bottom of the freezer, with an expedition akin to Mount Everest… Read Full Review
Written on: 11/07/2009
Bought this Hotpoint FFA90 25 months ago. I have replaced the milk drawer already, the fruit & veg drawers twice!, & the light bulb twice. Just after replacing these spares, the motor packed up.
I am insured for food loss, but I will never, never buy a Hotpoint again.
I have had the unpleasant task of disposing of smelly fish, mouldy meat and sour soup as I cook & shop to freeze, as a single working mum. I have to arrange disposal of this item from a lower ground kitchen… Read Full Review
Written on: 29/06/2009 by antony sheehan (1 review written)
Hotpoint FFA90 is very noisy, should be frost free, always water on floor, skin inside breaking off… Read Full Review
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