Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 04/11/2013
We have this fridge and a washing machine by Hotpoint. The freezer broke after 6 months, so we called the Indesit/Hotpoint Repair Service. An engineer visit was arranged, so I took off one day from work to be there. First engineer couldn't fix it, as he didn't have the part with him. Another visit was arranged, I took off another day from work. Second engineer was one hour late, and surprise, surprise: he didn't have the part. So today another engineer was due to fix our fridge after 3 weeks… Read Full Review
Written on: 12/05/2012
I've owned this fridge freezer for 10 years with very few problems. It's survived 2 house moves and the only real criticism is with the strength of the plastic used for the door bottle rack (I'm on my third now and have been careful not to overload it) and the salad containers (although this could also be partially due to putting as much in them as possible; I do feel they could be made of stronger plastic though!). I think the product is big enough for 2 people but a larger capacity product… Read Full Review
Written on: 01/02/2012 by shaolinsister (1 review written)
My poor fridge freezer is giving up the ghost. After 8 happy years it no longer works. In all that time I don't think I called an engineer once. I never had to defrost it or try to fix it at all. The only problem was in its later years the drawers split, but I didn't mind and could get spare parts easily online. Now he's broken he's still working hard until his dying breath. Even though the fridge freezer isn't making any more cold, it's remaining an effective coolbox from the residual chill… Read Full Review
Written on: 18/01/2012 by zippiehippie (1 review written)
I had bought Hotpoint Iced Diamonds from new since 1977 and have nothing but praise for them, so when I needed a bigger fridge I bought the FFA60. The first two years were OK, but then the problems started. Initially with the much heralded, more eco-friendly plastics used in its construction. They are not so durable and much thinner and lighter. The inner door milk shelf broke off; the fridge back progressively developed radial cracks in several places - had to use gaffer tape; salad shelves… Read Full Review
Written on: 19/06/2011 by ChrisBonnert (1 review written)
We have been happpy with the fridge-freezer until very recently when my wife noticed some water collecting in the bottom of the fridge. She dicovered the drain hole at the back (inside the fridge part) was blocked. We tried a wire coathanger to unblock but was unsure whether there was a bend in the tube and did not want to force it. I scanned this website for clues and someone suggested using the wire track used for hanging old-style net curtains. Someone else suggested that the tube might be… Read Full Review
Written on: 15/05/2011 by Zannie (2 reviews written)
Bought about 4 years ago. All shelves cracked, freezer baskets cracked as they do not seem to cope with cold. Salad compartment cannot be used because anything that touchesthe bottom is in it gets frozen solid
bought this becasue hotpoint is supposted to be a good make but the plastic bits dont seem to be able to endure cold and so they crack which is surprising.
Didnt access fridge size properly and it is too small. In future I will be more careful about manufactures claims on size of fridges… Read Full Review
Written on: 24/05/2010
I bought my FFA60 hotpoint fridge freezer 6 years ago. The size was perfect for my kitchen with the balance between fridge and freezer good. The salad drawers and door bottle holder could have done with being a bit stronger. Over time the back water drainer failed to drain fully and water gathered and iced below the salad drawers but other than that no problems over the 6 years until now. Unfortunately now the compressor has broken and the gases have leaked, resulting in me having to buy a new… Read Full Review
Written on: 17/05/2010
Useless piece of junk. The fridge is full of ice, have to defrost it everyday as the drainage hole is always blocked. If you like frozen salad this is the fridge freezer for you!
I've been told it will cost £78 to "fix" so i'm off to buy a new one!… Read Full Review
Written on: 20/12/2009
absolutely useless, frost-free yes.......ice-free...never. I have a special spatula to dig the ice out from under the salad trays(not that you can use them as they freeze the salad) I've had to have it re-gassed, the pipes at the back changed twice and a general maintenance check when it wasn't getting cold enough. I have a curtain netting wire which I poke down the drain hole every week so I know it isn't blocked but it just can't cope with the water it makes and it backs up and freezes. I… Read Full Review
Written on: 07/12/2009
The ffa60 looked very good compared to anything else we saw at comet. But after 3 years the dreaded water drainage facility got blocked, and evey day we have to clean the water gathered at the bottom of the salad bowls with a cloth. And now after 6 years the bottle holder has broken and will cost £25 for a new one. We will never buy anything by hotpoint ever again. Hotpoint need to get their act together, and offer better products and customer service… Read Full Review
Written on: 13/08/2009 by Shakeelah (1 review written)
I am actually on my way today to buy a new fridge freezer after 6 years.My fridge started giving me problems after just 2 years of purchase,with the common problem of drainage at the back blocking up,puddles of water,cracked back interior panel,cracked salad boxes.It is unbelievable,considering i spent £380 6 years ago on a reputable HOTPOINT product which let me down so badly. I can't recommend this product… Read Full Review
Written on: 09/08/2009
I've had a hotpoint FFA60 fridge freezer 4yrs now and the
only problem i've had with it is the fridge section keeps freezing up!!
The water does not drain away at the bass of the fridge like it should,
it just freezies up!!
The result is a build up of hugh lumps of ice at the back of the inside fridge section,which i have to clear at least once a week … Read Full Review
Written on: 01/06/2009
I have had my Hotpoint fridge/freezer for 6 years and it has given good service but now the vent hole which drains the water from the fridge has blocked leaving puddles of water under the salad drawers. Bottle rack wasn't strong enough. That broke along the lugs which hold it in place after about 3 months… Read Full Review
Written on: 07/04/2009
Bought the Hotpoint FFA60 'cos it looked good and fitted in the alcove. After 3 years the fridge doesn't really get cold enough, the freezer doesn't freeze properly even with the thermostat on full and fast freeze button depressed! All 3 shelves in the freezer have snapped/cracked and the door won't close. I have to wedge it shut with a large bottle of water!
Biggest mistake I ever made was buying a Hotpoint!… Read Full Review
Written on: 14/07/2008
Generally a good looking product but looks can deceive, and in the case of the Hotpoint FFA60 I think they do. The bad points as highlighted above, poor design of bottle rack retaining lugs, causing the rack to fall off with contents, condenser / fan cover frosting up pushing the food containers forward preventing the freezer door from closing all coupled with poor customer support will now prevent me from being a repeat customer. Previous Hotpoint products have given good service, but this… Read Full Review
Written on: 19/11/2007 by trizaki (1 review written)
Owned this appliance for over three years and its now packed in, not good. My previous fridge freezer ( Candy I think) lasted 13 years and two house moves.
The design of the Hotpoint worked very well for us but its working parts are just not durable… Read Full Review
Written on: 28/10/2006 by BigMike65 (2 reviews written)
A teething problem was food defrosting in the Hotpoint FFA60 freezer, caused, according to the service engineer, by a fan component not having been properly glued in place. It's a pity Hotpoint's quality control lets down what is otherwise a simple, well designed product, albeit not a premium quality item. Since then it's functioned perfectly, survived a house move and still looks OK. I bought a Hotpoint fridge because my Mum had one for 20+ years, but I guess that was in the old days when… Read Full Review
As rated by our community of reviewers
" The not product is not that good " Read More
" I dont have problems with my fridge freezer hotpoint FF187E " Read More
" Problem with rust spots " Read More
" Disgracefully unreliable product from huge manufacturer " Read More
Written by blackwaterman
" Needs defrosting again! " Read More