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| Ease of Use | 10/10 |
|---|---|
| Durability | 5/10 |
| Style | 9/10 |
| Service & Support | 3.7/10  |
| Value for Money | 6.3/10 |
| Overall rating | 5.7/10 |
Full review by
Guest.
on 14th Jul 2008
User Rating : 4
Respect :
0
Good Points: Good balance between fridge and freezer compartment, adequate number of shelves.
Bad Points: Poor quality of removable parts (for cleaning) bottle rack retaining lug are not robust causing early failure. New bottle rack from e-spares showed improved design with more robust retaining lugs. Condenser and fan cover tends to ice up (this should not happen) pushing the food containers forward thus preventing the freezer door closing, not good for a freezer. Having previously owned Hotpoint products this will now be my last. "Customer" support is also poor.
General comments: Generally a good looking product but looks can deceive, and in the case of the Hotpoint FFA60 I think they do. The bad points as highlighted above, poor design of bottle rack retaining lugs, causing the rack to fall off with contents, condenser / fan cover frosting up pushing the food containers forward preventing the freezer door from closing all coupled with poor customer support will now prevent me from being a repeat customer. Previous Hotpoint products have given good service, but this item on repairing showed poor quality control of internal parts and assembly process. Some of the above will not be obvious on purchase, but pulling out food containers and checking areas that can be removed e.g for cleaning, can reveal basic future problems (bottle rack location).
Guest.'s review and ratings | 214 words
Review by
trizaki
on 19th Nov 2007
User Rating : 6
Respect :
0
Owned this appliance for over three years and its now packed in, not good. My previous fridge freezer ( Candy I think) lasted 13 years and two house moves.
The design of the Hotpoint worked very well for us but its working parts are just not durable.
trizaki's full review | 85 words
Review by
BigMike65
on 28th Oct 2006
User Rating : 7
Respect :
0
A teething problem was food defrosting in the Hotpoint FFA60 freezer, caused, according to the service engineer, by a fan component not having been properly glued in place. It's a pity Hotpoint's quality control lets down what is otherwise a simple, well designed product, albeit not a premium quality item. Since then it's functioned perfectly, survived a house move and still looks OK. I bought a Hotpoint fridge because my Mum had one for 20+ years, but I guess that was in the old days when quali ...
BigMike65's full review | 114 words
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