Whirlpool S25BRSS31 Reviews

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★★☆☆☆
1.5 / 5
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Summary

Type: Side By Side
Total Volume: 25 Cu. Ft. / 708 Liter
4 Shelves
With Ice Maker
Door Opens To Left And Right
Efficiency: A
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Whirlpool S25BRSS31

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Latest Reviews

★☆☆☆☆

“whirlpool not very cold”

Written on: 02/06/2014 by Phillipz374 (1 review written)

Danger do not buy or take if someone gives one away what a load of rubbish would'nt even use as a skip nothing but trouble with mine had to put my foot down before whirlpool finally caved in and gave us a some money towards a new machine they wanted to give a replacement however i put my foot down and refused the contractor agsrefrigeration put in a report there was some sort of crack in the insulation in the freezer compartment this was the reason why ours kept on icing up every couple of… Read Full Review

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★★★★☆

“S20B RSB21-A/G Whirlpool American Fridge Freezer”

Written on: 30/08/2013 by Buck77 (1 review written)

Ok, had this freezer about 10 years. The unit packed up about 2 years ago and I've kept it in storage. The original fault was the usual flashing led's on the front and the clicking noise to the rear ( rear circuit board relay fault). All you need is a little patience..... I made a list of the capacitors (they dry out over time and their value changes, which is what causes most of the problems) and the relays on both the front and rear electronic circuit boards just in case they were faulty too… Read Full Review

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Buck77's Response to Buck77's Review

Written on: 30/08/2013

I forgot to mention....total cost for repair ....£6 !!! New circuit boards are around £180 each and a rip off!

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Eddie864's reply to Buck77's Comment

Written on: 26/01/2014

I have one of these that has done the very same thing and I've kept mine with a view to fixing it. I'd love some help, how do you get the front panel out and how do you know what the type and rating of the capacitors? I was able to buy a capacitor repair kit for a TV for about £10 and I was able to replace the damaged capacitors (bowed tops). Would really appreciate some help. Martin

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★☆☆☆☆

“Don't buy this!”

Written on: 05/08/2013 by Ts676328 (1 review written)

Just a terrible design and breaks down continuously. The only positive is it looks good. The drawers are stiff and difficult to open close The drawers are nearly impossible to remove/replace so nightmare to clean Smaller inside than you think Trays drawers easily crack Interior design very basic Over priced I've had cheap makes and models that have lasted years without a fault!… Read Full Review

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★☆☆☆☆

“Model S20E RSS33-A/G ICE MAKER FAULTY”

Written on: 26/04/2013

ice maker went faulty and nts service engineer diagnosed problem and work is scheduled for repair 29/4/2013 10 MONTHS! whirlpool customer care namely MRS. godden has been no help whatsoever and E'MAIL documents support my facts and show them to have failed in their duty to the customer to resolve the matter EARLIER.(1O month delay is totally due to their inability to supply the spare part and apologies are UNWELCOME. it is obvious they are not a big player in the MANUFACTURER/SPARES/REPAIR… Read Full Review

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★★★☆☆

“I am writing this just to help anyone who is having...”

Written on: 15/04/2011

I am writing this just to help anyone who is having problems with their Whirlpool American Fridge Freezer. I have had mine for 5 years trouble free however last month the freezer alarm started sounding, showing -- on the temperature display. I could reset it by switching it off and on at the front panel, it would clear for a while then do the same thing again but the freezer temperature was low and slightly defrosting. Mine has the ice and water dispenser but no water filter at the lower… Read Full Review

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Rudhamstile's Comment

Written on: 20/06/2012

Im having the same sort of problem and its costs me hundreds in call out fees. Really fed up. Ill never by Whirlpool again

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Thomastoji's Comment

Written on: 18/01/2013

the defrost sensor on the cooling coil is defective go ahead replace it .

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Rudhamstile's Comment

Written on: 18/10/2012

Folowing on from my last comment, I had a pair of Whirlpool engineers together trying to fix the problem. In the end they had replaced everything and the only thing outstanding could be a re-gassing. They left with it working OK as usual and for their follow up call two days later I confirmed that everything seems fine. Hurray! A day later back to the same problem. Went out and bought a cheap Beko American Fridge - Marvelous. Garage has a 5yr Whirlpool waiting to be dumped.

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Cwalker12's Comment

Written on: 18/10/2012

Hope this is helpful to some others: Always try defrosting fully for 24 hours with doors open, and hoovering all vents front and back. Whirlpool engineer told us that the dust build up in the vents can cause the air flow to slow, causing the coils to freeze. Although frost free the lack of air flow restricts the freezers ability to defrost itself. Ours showed the same fault as yours. Luckily the defrost thing has cured it, its been over 8 weeks now and its working fine, took it apart other day and no ice has built up so assume its fixed. Dont rush into buying new PCBs, its worth a full defrost and dust before spending.

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★☆☆☆☆

“do NOT under any circumstances buy one, NEVER. i've...”

Written on: 09/04/2011

do NOT under any circumstances buy one, NEVER. i've had mine for 7 years now, and have had continuous never ending problems right from the start, at first starting with simple stuff like door hinges, then ice in fridge causing drawers to jam and break, then water dispencer, then ice maker leaking, then water dispencer working of its own accord, etcl etc. all of the above needed changing. luckily i had parts warranty but still disruption and labour needs a mortgage to keep up. never again, tell… Read Full Review

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Marou's Comment

Written on: 14/07/2013

Never buy a whirlpool ff- noisy and inefficient

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★★☆☆☆

“Bought one of these about 5 years ago, and £1500. Huge...”

Written on: 28/08/2009

Bought one of these about 5 years ago, and £1500. Huge on the outside, not so big on the inside. Ist year it was fine, then the icemaker broke, took Whirlpool several visits to fix it, about 3 months in total. Then boards, then the diffuser (fridge section either freezes or get too hot) twice, same poor service from whirlpool.

Now the diffuser has failed again, and I'll try fixing myself (a new one is £95) or kill it in the attempt.

Its great when it works, icemaker is excellent.

Trouble is… Read Full Review

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★☆☆☆☆

“Bought the Whirpool American fridege freezer back in...”

Written on: 15/07/2009

Bought the Whirpool American fridege freezer back in 2003 from Alders (approx £1500) with a free 5 year guarentee. After 3 years it conked out (alarm going off, control panel flashing etc). Fortunately PCB and control panel replaced (eventuially) for free but would have cost around £300-£400 !!!!
In 2009 experiencing different problems (freezer and fridge not holding their temperature). Took bottom front grill off to remove accumalated dust and fluff which I thought would sort it out but it… Read Full Review

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Cwalker12's Comment

Written on: 18/10/2012

Hope this is helpful to some others: Always try defrosting fully for 24 hours with doors open, and hoovering all vents front and back. Whirlpool engineer told us that the dust build up in the vents can cause the air flow to slow, causing the coils to freeze. Although frost free the lack of air flow restricts the freezers ability to defrost itself. Ours showed the same fault as yours. Luckily the defrost thing has cured it, its been over 8 weeks now and its working fine, took it apart other day and no ice has built up so assume its fixed. Dont rush into buying new PCBs, its worth a full defrost and dust before spending.

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☆☆☆☆☆

“I purchased a whirlpool S25BRSS31 american side by...”

Written on: 01/07/2008

I purchased a whirlpool S25BRSS31 american side by side in October 2006.
I had it 6 weeks when it started to leak water from the ice dispenser. After waiting for 35 mins on the phone to book in repair, i had to wait 3 weeks for an engineer to repair it. It had a new ice dispenser put in, 7 days later it leaked again.
This continued and after 5 repairs for the same complaint, I demanded a new appliance, which whirlpool agreed to as they failed to fix the problem.
Within 4 months of receiving the… Read Full Review

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★☆☆☆☆

“I bought the Whirlpool S25BRSS31 in February for...”

Written on: 13/12/2004 by michaelx8 (1 review written)

I bought the Whirlpool S25BRSS31 in February for £1690, then waited 8 weeks for it to arrive. It came and conquered - we have 3 children and it was amazing to have space left in the fridge even after stuffing it with a weeks shopping and enough beer and wine to dissolve a liver.

Then it stared to go wrong, the alarm would sound a lot, then the ice maker packed up, then the whole fridge became a warm-ish cupboard with nice lights in side.

Machines fail, so I was not unduly upset; yet. I never… Read Full Review

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Barbarella's Response to 179482_michaelx8's Review

Written on: 10/05/2005

i was looking for reviews here, as due to a change of kitchen the large whirlpool fridge/freezer has to go in favour of two side by side with a worktop on top. just wanted to say that my whirlpool was excellent for many years, only prob was it was too cold even on minimum setting!. when i needed new seals a very pleasant nicky clarke lookalike arrived, I hope for a free cut and style, to be thrown in, but i must say he fitted new seals promptly and efficiently.

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