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| Customer service | 4.5/10  |
|---|---|
| Value for Money | 3/10 |
| Overall rating | 3/10 |
Full review by
snowowl
on 17th May 2006
User Rating : 5
Respect :
0
Good Points: Well presented showroom. Full explanation of paperwork, etc.
Bad Points: None this visit.
General comments: After last review you would have thought I would stay well clear. However, limited dealers in area meant that when the wife and I saw new stock on the forecourt we could at least have a look. What a total difference. Perrys Salesman listened to our tale of woe, asked to look at vehicle. Appreciated the fact we were returning customers and gave a favourable trade in price for the old wagon, although no movement on window price of new car, which seems the norm of late. Had all the paperwork ready on the day and made the transaction very easy and uncomplicated. Previous experience still colours view of Perrys, however if more personnel like him were employed then maybe things will change. A happy customer.
snowowl's review and ratings | 137 words
Review by
snowowl
on 25th Apr 2006
User Rating : 1
Respect :
0
Received a phone call from Perrys reference our Vauxhall Zafira which we had previously bought from Perrys Whitfield. Gentleman on phone told the wife that if we were considering replacing the vehicle as returning Perrys customers we would be offerd a great deal. Saw another Zafira we liked and spoke to salesman. Told him the purpose of our visit and awaited his response. All i was offered was Glass's trade in price for my old vehicle (Unseen!!!), no budging on price of new vehicle. Some great d ...
snowowl's full review | 127 words | 1 comment added.
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