Stoneacre, Hyde, Cheshire Reviews

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Good Points: The cars are ok.

Bad Points: Some sales staff.

General comments: I'd been hoping to buy myself a Fiat Grande Punto for some time and after having finally recovered from a broken ankle I decided that I would take the day off work on my birthday and treat myself to the car of my dreams (I am a man of simple tastes). I decided that I would phone around and see which dealers had the model and colour I was after, this being a 3door black 1.2 Fiat Grande Punto. I phoned Stoneacre Hyde and after having spoken to a member of their sales team I was told that they had a few cars matching the criteria I had set and that I should pop by to take a look.
After a one and a half hour drive I arrive at Stoneacre Hyde and meet the sales team member that I had spoken to on the phone, who invited me in to discuss terms. We began to discuss the price and how I would be paying, and then I was offered a test drive. I was told that I would be test driving the same model but in blue (this seemed unusual as I expected to test drive the car I would be buying, but I went along with it). Then after returning I was led to the office again where we talked about completing the transaction.
At this point I decided enough was enough and asked to see the car I was supposed to be buying and that I was unwilling to continue negotiations until I did. It was then that I was told that they did not in fact have the model in black and as a result the price was higher than that quoted in the newspaper advert.
If I could offer any advice to someone planning to purchase a car it would be to completely avoid Stoneacre Hyde as they will treat you like a mug and will tell you anything to get your money. The experience led me to visit a Volkswagen garage where I was assisted by courteous and honest staff who completely outclassed Stoneacre Hyde.

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I bought my C5 from a Citroen and Fiat Dealership in Hyde. Although the original purchase of my C5 went smoothly and everything was done quickly, I soon discovered that contact after that would be quite poor. When I went to drive off in my C5 and asked for a demo of all the bits of peices on the car, the sales man said I don't know, I don't drive one? So I read the handbook and worked it out for myself. I also had not been given the spare keys to my car and after buying the car in September a ...