The AA Driving School, nationwide UK Reviews

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★★★☆☆
3.4 / 5
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The AA Driving School, nationwide UK
The AA Driving School, nationwide UK
The AA Driving School, nationwide UK
The AA Driving School, nationwide UK

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Latest Reviews

★★☆☆☆

“Poor organisation and lack of communication.”

Written on: 30/08/2015 by RobH85 (1 review written)

While I cannot say that the quality of the instruction I recieved was poor, I felt very dissapointed and let down by the AA driving school. The instructor I was allocated covered a very large area and was often late turning up to lessons as he had to travel long distances from previous lessons. This would have been fine if the time was made up for at the end of the lesson, but it was not and 2 hour lessons I had paid for frequently lasted only about 1 hour 45 minutes. I had enough experience… Read Full Review

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★☆☆☆☆

“Very unprofessional ”

Written on: 28/08/2015 by Brendenh124 (1 review written)

My lesson has been canceled without any notice. I was waiting like an idiot. Neither the instructor, nor the company have bothered to let me know. knowing that my my test is next week. apparently,they used to do this. Avoid Avoid Avoid there are many schools out there that treat their students with respect… Read Full Review

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The Aa's Comment

Written on: 02/09/2015

Hello, this is concerning and we'd very much like to address this. If you haven't spoke to the customer service team already then please contact us via our website, the 'contact us' page. Kind Regards, The AA

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★★★★★

“Brilliant driving instructor!”

Written on: 06/08/2015 by Desiree306 (1 review written)

I began learning with the AA and within 3 months I had passed my test first time. My instructor was great; so helpful and clear when giving instructions. If I wasn't sure about a certain element of the lesson he would take the time to fully explain things to me. As lessons progressed, I was able to take control and practice things that I wasn't as confident about which really helped. Also, we did a few mock tests during lessons in order to prepare for the test day, which I felt hugely reduced… Read Full Review

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★★★★★

“Second to None”

Written on: 10/07/2015 by Ptarmigan2 (2 reviews written)

My son began learning to drive with a local instructor. He was getting nowhere fast. I bought some lessons with the AA in desperation. I cannot recommend them enough. The instructor was honest in his assessment of my son and his driving. He gave a realistic prediction of the number of lessons he would require. He was fair in re-booking when we cancelled a lesson very late in the day, and he has worked hard to keep costs to the minimum. He is patient,calm, competent and understanding… Read Full Review

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★☆☆☆☆

“Fraudulent!”

Written on: 15/06/2015 by tjBradshaw432 (1 review written)

The instructor was very impatient and shouted if I make mistakes! Who on earth would learn to drive if they can drive perfectly??? I decided not to proceed with more driving lessons with her and wanted my deposit back, firstly she says she is busy and she doesn't have online or telephone banking to wire the money. Then she questioned how I can prove that the deposit is not returned back. When I said I have the receipt for the deposit, she said that is not proof. I am exhausted now! Definitely… Read Full Review

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The Aa's Comment

Written on: 17/06/2015

We would very much like to address your dissatisfaction. If you have not already been in touch with Customer Services regarding this matter please contact us via our website, we'd like to help. Kind Regards.

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★☆☆☆☆

“Bad experience”

Written on: 10/06/2015 by Jhonny10 (1 review written)

I had 5 lessons with AA driving school,my instructor was so rude,very unpolite,his name is matt,he is originally from india,but has been in the uk for quite a long time, i did not punch him on the face because i have manners..........they do not make you feel confident,they discourage you,to cause you booking more lessons .........waste of time and money… Read Full Review

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The Aa's Response to Jhonny10's Review

Written on: 17/06/2015

Hello, we are sorry to hear this and do hope that you have contacted us to address your dissatisfaction. If not, please get in touch via our website at your earliest convenience. Kind Regards

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★★☆☆☆

“just poor all round service and poor car choice ”

Written on: 17/05/2015

passed 3rd time instructor good but poor choice of car fiesta too small for me aa customer service also needs improving told free break down cover when called asked for to pay 80 pound wouldn't recommend… Read Full Review

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★☆☆☆☆

“wasted over £1000:/”

Written on: 09/05/2015 by 191Stewart (1 review written)

Incredibly slow pace driving tuition. Spent around 50 hours and over £1000 over a whole year to have been taught to drive without any skills, mainly just putting my foot on the gas pedal and moving off in circles every week, at a high speed especially around bends and on roundabouts, with my car positioning all over the road and without any observation skills, manouveres, clutch control or biting point. Never went for a driving test even though I had passed my theory on the first go during the… Read Full Review

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★☆☆☆☆

“Waste of money ”

Written on: 21/04/2015 by DerrickBartlett292 (1 review written)

I got recommend a instructor from the AA company in Edinburgh. My instructor got mad at me if I was to make silly mistakes. I booked two hour lessons from him from the day I started and every time he would drop me of home 30 or 15 minutes early sometimes even 45 minutes early. He would also turn up very late to lessons, Every time I approached a junction he would make me apply the handbreak even if there were no cars. For the first 30 hours or more all he tought me was how to approach junctions… Read Full Review

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★★★★★

“Excellent Driving Instructor”

Written on: 18/03/2015 by comnav1 (1 review written)

Having some experience driving I booked the AA to help me to pass my practical driving test. I had the best instructor that made me feel comfortable and took his time to ensure I understood everything before proceeding to the next topic. He ensured we covered every aspect of driving including all manoeuvres, show me tell me questions and made sure I understood completely before allowing me to select a practical driving test date. Through his help I passed my driving test with no faults. So I… Read Full Review

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★☆☆☆☆

“Infatuation!”

Written on: 10/03/2015 by Catalina118 (1 review written)

My daughter was 18 years when she started lessons with the AA in June 2014. I had requested a woman instructor with an automatic car, but they only had women instructors in manuals, so I spoke with my daughter and she decided to accept a 43 year old male instructor because she definitely wanted to learn in an automatic. He persuaded her to take one and a half hour lessons each time instead of 1 hour as it would take a while to drive to and from the area to practise! After 45 hours of… Read Full Review

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★☆☆☆☆

“£1000.00 spent lol”

Written on: 08/03/2015 by nqDrew343 (1 review written)

Having had two driving instructors over the last year, he has now been told to put in for his theory, unfortunately he failed and is now waiting to take it again, because of taking the theory, we all thought that he must be a competent driver, so two people took him out to give him extra driving time. Well, they were both horrified, his driving was to say the least, not up to standard. In a year he has not done reversing around a corner, seems to think the whole road (both sides) are his, and… Read Full Review

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★★★★★

“Best driving school ever!!!!!”

Written on: 22/02/2015 by Albee2005 (1 review written)

I am dyslexic and I was having a hard time with most of my previous instructed as I was not getting them and they were not getting me. But my instructor from AA was God sent. He had time for me and was really interested in giving me the proper tuition and not rushing me on like the others. His words of encouragement was the best part of all. He made me believe anything is possible. Thank you AA… Read Full Review

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★☆☆☆☆

“Impatient and unhelpful”

Written on: 20/02/2015 by unhappywith12 (1 review written)

My wife is Thai, but we have lived here in Orpington for 15 years, and have brought up 3 children. My wife has worked for 8 years in the local hospitital (PRU) and before that as a dinner lady at our local primary school. She wanted to learn to drive and spent 3 months going through the DVLA theory videos plus hazard awareness tests. This monday she took the test and scored 39, which, taking in language differnces, is prety respectable, and shows that her understanding of English is pretty… Read Full Review

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★☆☆☆☆

“Not Bothered!!!”

Written on: 11/02/2015 by KaitlinCooley (1 review written)

Had nr of hours not value for money.my instructor didn't tell me about my mistakes so I asked how many more hours I need to be ready for my test.i heard your driving is Ok so I heve booked the test and informed him about the date.two days before he text me he is not available and it was too late to cancel or change the date.after my complaint to aa he text me saying you are nor ready and I can be in trouble taking you to your test.money grabbers!!!!The company don't care for custamers at all… Read Full Review

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★★★★★

“Definately recommend learning with the AA ”

Written on: 06/02/2015 by Amberu71 (1 review written)

Having changing from one instructor to another I decided to take lessons with the AA. My instructor Zekeriya was an amazing instructor. He taught me how to do manouvers in the simplest and easiest way possible. Before taking lessons with him I wasnt confident in my driving at all. After having lessons with him I gained a lot of confidence in my self and noticed my driving was improving really quickly. He was really patient when I kept making the same mistakes and knew exactly how to make me… Read Full Review

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★★★★★

“simply the best..... instructor ”

Written on: 05/02/2015 by QuentinCooley303 (1 review written)

Thought it was time I got my but into gear and get myself legally driving so I got intouch with a Ln instructor  he taught my sister to drive several years ago and was..still is teaching through the AA HES fantastic he did his job very well even made learning fun layed back and so patient... Completely recommend him.... And AA five weeks in total learning passed first time thanks..... What u waiting for go and book with AA … Read Full Review

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★★★★★

“Money well spent! ”

Written on: 04/02/2015 by Madisynr61 (1 review written)

I really enjoyed every moment, the instructor was great and very patient and understanding. I would recommend anyonewho is planning to take a driving test to The AA Driving school.MR O ,Essex… Read Full Review

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★★★★★

“Brilliang”

Written on: 04/02/2015 by idBond1981 (1 review written)

Nice lady, and a good car, what else do you want?… Read Full Review

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★★★★★

“Fantastic brilliant AA ”

Written on: 04/02/2015

I don't normally write reviews but felt I had to this time I was with AA for 12 months I only started with them because I got a buy one get one free voucher to which I was then going to use and then go with a another less well known school. Withing 5 minute of my first lesson I knew I'd be staying with them . My instructor was first class and it only took me 12 months because of my theory .i would definitely recommend aa and in particular my instructor Iv heard of some nightmare stories with… Read Full Review

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