The AA Driving School, nationwide UK Reviews

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★★★★☆
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The AA Driving School, nationwide UK
The AA Driving School, nationwide UK
The AA Driving School, nationwide UK
The AA Driving School, nationwide UK

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Latest Reviews

★★★★★

“Easy, thorough and relevant for my level of experience”

Written on: 25/05/2017 by Jaylin255 (1 review written)

I've been driving for years outside the UK (legally just in case you wondering) Been public transporting it in the UK for over 9 years but have recently bought a car. I couldn't exchange my existing drivers license for a UK version (one can only do that in the first 5 years of residency), so I had to do a new theory test and drivers test for the first time in the UK... Oh, happy days. Wanted to get through this with no pain and pass both tests the first time, which I did. The learners I… Read Full Review

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★★★★☆

“Excellent”

Written on: 25/05/2017 by Soto396 (1 review written)

Instructor was very calm. He mentioned few of my main mistakes I need to focus. And i failed because of those exact mistakes. I am very happy and satisfied with the service… Read Full Review

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★☆☆☆☆

“DISAPPOINTED/ DISGRACE/ DISGUSTING ”

Written on: 24/05/2017 by Rogersqo341 (1 review written)

My son has been let down so many times by his instructor. Doesn't bother to show. Doesn't reply to texts. My son has been waiting over 2 months for instructor to get back to. Call centre are not interested. If u complain they say. Well they're self employed. Will definitely be telling everyone I come in contact with to AVOID… Read Full Review

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★★★★★

“Fantastic and fantastic ”

Written on: 24/05/2017 by AnaRussoItalian (1 review written)

I have had lesson with different driving school but non as good as AA. My reasons are: AA has a simple easy to follow marking system that will tell you how well your progressing. A very good, experience and patient instructor that show great understanding of my ability and how to deal with problems such as roundabout I was facing when driving. Will definitely recommend AA… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 24/05/2017 by Pollock358 (1 review written)

The driving instructor was constantly late and did not apologise for it. The hourly rate is not worth the amount due poor time management… Read Full Review

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★★★★★

“Great experience with an AA instructor”

Written on: 24/05/2017 by Litzy66 (1 review written)

I had a great experience with Mr. Melville Ricardo Evans who is an AA instructor, very professional and friendly and I passed on my first attempt with him after having failed with 2 different instructor … Read Full Review

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★★★★★

“Great everything ”

Written on: 23/05/2017 by Sanya94 (1 review written)

Decided to go with AA after my last instructor got ill and then couldn't take any more lessons for awhile. At the time I was near to do my practical and had it booked. However, due to switching last minute I had to changed my test date and location. Extremely frustrating but was resolved quickly after moving to AA driving school. My instructor Saj based around Sutton Coldfield area was amazing. Very honest, positive and probably the best instructor I have ever had, and I have had my fair share… Read Full Review

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★★★★★

“Passed first time!”

Written on: 23/05/2017 by RK2017x (1 review written)

I joined the AA driving school in November 2016. I have always wanted to drive but also had the fear of getting behind a wheel. I knew that with learning to drive i needed someone who had patience. When i first met my instructor he immediately put me at ease, i never thought in my first lesson i would actually be driving a car. I thought i was going to learn more of the theory around the controls etc. Throughout my lessons my instructor made things that i panicked about so simple and easy to… Read Full Review

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★★★★★

“Gets you well Prepared for the test”

Written on: 23/05/2017 by Dharmeshkosadia (1 review written)

I joined AA based on recommendation of my friend. I had heard a lot about how difficult passing the test here is so wanted to take it as challenge. Though I have been driving in India for good 18 years but driving in UK is so much different. Its a challenge to first unlearn your driving skills from India and then learn how to drive here. The instructor Mr Khasru was very helpful in explaining me the faults. Can believe I made 6 major errors in my moch test worked upon those in training session… Read Full Review

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★★★★★

“Amazing”

Written on: 23/05/2017 by Juliejackmum (1 review written)

So this time last year I booked a block of ten lessons for end of June so I could say at least I tried ! I was terrified ! I'm 30 and I've always wanted to drive but been far to scared ! Met my instructor for my first two hour lesson (think I was still shaking when I got in the car with nerves ) , which actually went really well to my surprise ! My instructor was so patient and helpful the whole time and I could ask him anything even the stupidest questions that I would think of ! Needless to… Read Full Review

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★☆☆☆☆

“Bad AA experience ”

Written on: 23/05/2017 by Hewitt30 (1 review written)

I had an instructor with AA who drive me to petrol station doing shopping, stopping in Macdonald or hospital to use the loo or even handling letters to her sister working in the hospital. She was even taking calls during the lessons. Terrible rarely coming on time and changing appointment with short notice. I asked for a refund of my block booking paid cash. She did not refund me yet and charging me extra fees. Not professional! Raised a complaint with AA no one get back to me yet !… Read Full Review

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The Aa's Comment

Written on: 23/05/2017

Hi, we would really like to address this. If you haven't heard back from our customer services team regarding this, please fell free to contact us via our web site 'contact us' page and we'll be happy to pick this up and investigate. We look forward to hearing from you

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★★★★★

“Brilliant driving school ”

Written on: 19/05/2017 by ekKendall375 (1 review written)

My instructor was amazing! I had been on and off with an instructor for nearly 3 years had a few tests and he didn't put confidence back to me. Changed to AA and my instructor was brilliant, kept me calm and pushed me to break out of habits. I passed first time with him and he actually said I should of passed first time anyway because I had the capability. Would recommend him highly to anyone!… Read Full Review

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★★★★★

“Fantastic worth every penny”

Written on: 19/05/2017 by VincentWhite426 (1 review written)

I knew straight away I'd sign up with AA for my driving lessons. My driving instructor was amazing and patient with me (1st timer) I built an amazing relationship with him and still speak till this day! Lessons were a pleasure and now I feel so confident that I am a safe driver. I highly recommend to anyone looking to start driving lessons… Read Full Review

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★★★★★

“exellent instructor ”

Written on: 19/05/2017 by Quinton453 (1 review written)

He was an exellent and really really helped me very much really really helped!!!… Read Full Review

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★★★★★

“Fantastic!”

Written on: 18/05/2017 by Matt_Freeman92 (1 review written)

After a lot of consideration for which driving school to go with i finally decided to go with the AA and was extremely fortunate to get him. He was incredibly helpful at helping me drive for the first time and was always very encouraging with me throughout my time learning. He was always on time and would let me know days in advance if the lesson had to be changed or indeed cancelled. I can't thank him enough for helping me pass and I'm convinced it is down to him that i passed first time… Read Full Review

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★☆☆☆☆

“None of them care, only about the money”

Written on: 18/05/2017 by yjFlood353 (1 review written)

Too laid back instructor, only booked lessons when it was convenient for him, ignored me when i asked for more lessons, I did contact the help centre but didn't do anything,from my experience, how can i have confidence in AA providing me with an instructor that is reliable, i will not be wasting anymore time, unless i was guaranteed a good instructor. surely the company should do more when their instructors are not doing anything or actually know when they're ill for a long period of time, to… Read Full Review

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The Aa's Comment

Written on: 19/05/2017

Hi, we would really like the opportunity to address your comments. Please get in touch via our web site 'contact us' page and we'll have our dedicated customer support team investigate this and contact you to discuss further. We look forward to hearing from you.

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★★★★★

“Wouldn't recommend anybody else!”

Written on: 17/05/2017 by Vicki28 (1 review written)

I learnt with the AA after coming from another independent instructor after a 4 year break from driving lessons, my instructor was FANTASTIC! He made me feel at ease straight away (I had failed 5 times previously and was very nervous!), his car was always spotlessly clean, punctual for lessons and could always fit me in at my requested time and day (difficult to find an instructor when you can only do weekends!) so so so patient and didn't make me feel bad if I made a mistake or took a while to… Read Full Review

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★★★★★

“Brilliant instructor”

Written on: 16/05/2017 by Tortney (1 review written)

I passed on the 8 may 2017 it was my 3rd time but he never gave up on me he really made me feel like I could do it and he was proved right when I passed totally recommend the AA if all their instructors are like mine.Also really good value for money.Car was always clean and he was really accomadating to my shift pattern by fitting lessons around my availability not the other way round… Read Full Review

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Vicki28's Response to Tortney's Review

Written on: 17/05/2017

Congrats! I passed on 8th May with AA too :)

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★★★★★

“Professional, affordable & committed ”

Written on: 16/05/2017 by Fumipie2017 (1 review written)

I paid for block bookings and the discount was affordable. Staff at the AA Customer Services were always helpful & professional when I called. I passed my test 1st time but this was due to my instructor (Moynur) who was very professional, thorough, knowledgeable, well experienced, patient and committed to teaching. Moynur was always punctual and turned up for all my lessons. He ensured he prepared me very well for my test and the result was a pass at my 1st attempt. I would recommend AA &… Read Full Review

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★★★★★

“Great instructor!”

Written on: 16/05/2017 by Susie18 (1 review written)

The AA gets a lot of bad reviews and when I saw my instructors car for the first time I was worried because it was AA. However it is a franchise and they don't directly work for the AA. He was so down to earth and put me at ease straight away. He never shouted at me and raised any criticisms in a really constructive way i.e. You do this really well but we need to work on this a bit more. Lessons nowadays seem expensive but you pay for what you get. They are fully qualified and have loads of… Read Full Review

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